About Zoho CRM
Zoho CRM is a relationship management tool designed for the sales and marketing professionals to help them garner more leads, interact & engage with consumers, and boost both sales and revenue.
The tool can be leveraged to automate workflow and eliminate redundancies through its sales force automation feature which includes Lead Management, Deal Management, Contact Management and Workflow Automation. Apart from this platform also offers process management, omnichannel communication, analytical reports and capabilities, sales enablement, team collaboration, performance management and predictive sales & intelligence.
Zoho CRM offers integration with third party tools like Google Ad, DocuSign, MailChimp, LinkedIn Sales Navigator, etc. Using these integrations, it allows comparison of campaigns against sales helping to monitor spending and identifies campaign success.
Popular Business Setting
- Computer Software
- Information Technology and Services
- Marketing and Advertising
- Small Business
- Mid Market
Peer Recommendations on business needs
Increase sales & revenue, Improve ROI, Acquire customers, are the most popular goals peers achieved using Zoho CRM .
It is the best suited for e-mail, e-mail, phone calls, channels.
Zoho CRM does well for a wide range of processes. Peers recommend communication management, contact list management, engagement management, as the business processes that they have been most satisfied while using Zoho CRM .
Read Reviews of Business Process for Zoho CRM
Top Failure Risks for Zoho CRM
First 5 Reports are Free
IT and Other Capabilities