ShipStation Overview

This is a summary of the comprehensive capabilities and benefits of ShipStation based on over 2770 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

ShipStation, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if ShipStation is right for your needs? Our Cuspera AI engine can evaluate how ShipStation fits your specific business needs, industry, and context. Get your personalized assessment report today.

ShipStation supports business activities such as:

  • Communication Management
  • Order Management
  • Helpdesk Management
  • Products & Pricelist Management
  • Workflow Management

ShipStation can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Build Brand Awareness, Increase Sales & Revenue, Scale Best Practices, etc. It can help manage these activities if you use E-Mail User Generated Content Blogs etc. for these needs. As a solution, ShipStation's capabilities include Alerts: Popups & Notifications, Personalization, Calculator, etc.

ShipStation Retail Vertical is its biggest customer base.

Reviews

"...Every email you send should have your brand name, logo, and how customers can get a hold of you...." Keep Customers Coming Back With Branded Shipping

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well ShipStation solved their E-Commerce Platform needs. Cuspera uses 2770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using ShipStation.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Consistency
  • Improve Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Order Management , Helpdesk Management , as the business use cases that they have been most satisfied while using ShipStation.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with E-Mail

4.44/5 ★

Read Reviews (57)

"...Every email you send should have your brand name, logo, and how customers can get a hold of you...." Keep Customers Coming Back With Branded Shipping
tracking & monitoring communications

4.73/5 ★

Read Reviews (27)

"...Top-notch customer support, emails for tracking numbers, integration with existing sales software, easy returns generation, supports all major carriers...."
sending & publishing communications

3.91/5 ★

Read Reviews (26)

"...Our Shark Cat Ball featured at Cool Stuff for Cats; in the Surf & Turf issue of Fetch Magazine, published by Pet Plan...."
Order Management

4.96/5 ★

Read Reviews (44)

"...easy to manage many orders...."
Helpdesk Management with User Generated Content, Blogs and Phone Calls

3.28/5 ★

Read Reviews (42)

"...Resources include: A support center A blog Webinars ..." ShipStation Review for 2019: Pricing, Features, Top Alternatives
PEER EXPERIENCES
Communication Management with E-Mail

4.44/5 ★

Read Reviews (57)

"...Every email you send should have your brand name, logo, and how customers can get a hold of you...." Keep Customers Coming Back With Branded Shipping
tracking & monitoring communications

4.44/5 ★

Read Reviews (27)

sending & publishing communications

4.44/5 ★

Read Reviews (26)

Order Management

4.96/5 ★

Read Reviews (44)

"...easy to manage many orders...." Peer review by Anton Karbanovich
Helpdesk Management with User Generated Content, Blogs and Phone Calls

3.28/5 ★

Read Reviews (42)

"...Resources include: A support center A blog Webinars ..." ShipStation Review for 2019: Pricing, Features, Top Alternatives

38+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2770 insights from peers and experts to help you assess how these ShipStation use cases fit your E-Commerce Platform needs.

Frequently Asked Questions(FAQ)

for ShipStation

What is ShipStation used for?

ShipStation is a E-Commerce Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Communication Management, Order Management and Helpdesk Management .

What are the top features of ShipStation?

Alerts: popups & Notifications, Personalization and Calculator are some of the top features of ShipStation.

Who uses ShipStation?

ShipStation is used by Retail, Sports and Consumer Goods among other industries.

Where is ShipStation located?

ShipStation is headquartered at 3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US.

Popular Business Setting

for ShipStation

Top Industries

  • Retail
  • Sports
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used ShipStation to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for ShipStation

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.96/5 ★

Read Reviews (50)
Personalization

3.76/5 ★

Read Reviews (49)
Calculator

4.30/5 ★

Read Reviews (35)
Dashboard

3.71/5 ★

Read Reviews (29)
Templates

4.04/5 ★

Read Reviews (25)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.96/5 ★

Read Reviews (50)
Personalization

3.76/5 ★

Read Reviews (49)
Calculator

4.30/5 ★

Read Reviews (35)
Dashboard

3.71/5 ★

Read Reviews (29)
Templates

4.04/5 ★

Read Reviews (25)

IT and Other Capabilities

for ShipStation

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.12/5 ★

Read Reviews (152)
Data Import

3.82/5 ★

Read Reviews (401)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.12/5 ★

Read Reviews (152)
Data Import

3.82/5 ★

Read Reviews (401)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.92/5 ★

Read Reviews (57)
24/7 Support

3.73/5 ★

Read Reviews (536)
Chat Support

3.34/5 ★

Read Reviews (66)
Phone Support

2.37/5 ★

Read Reviews (50)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.92/5 ★

Read Reviews (57)
24/7 Support

3.73/5 ★

Read Reviews (536)
Chat Support

3.34/5 ★

Read Reviews (66)
Phone Support

2.37/5 ★

Read Reviews (50)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for ShipStation

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipStation

Vendor Profile Details

Company Name

ShipStation

HQ Location

3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US

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