ShipStation Overview

ShipStation integrates ecommerce marketplaces for streamlined order and inventory management. It also offers shipping labels and branding solutions.

Use Cases

Customers recommend Communication Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using ShipStation.

Other use cases:

  • Products & Pricelist Management
  • Workflow Management
  • Proposal & Quote Management
  • Engagement Management
  • Contact List Management
  • Social Media Analytics
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using ShipStation.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Consistency
  • Improve Visibility
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ShipStation Use-Cases and Business Priorities: Customer Satisfaction Data

ShipStation works with different mediums / channels such as E-Mail. User Generated Content. Blogs etc.

ShipStation's features include Alerts: Popups & Notifications, Personalization, Calculator, etc. and ShipStation support capabilities include Email Support, 24/7 Support, Chat Support, etc. also ShipStation analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I use this product for managing third party fulfillment accounts and it does a great job of this...." Peer review by Steven D., Sales, Consumer Goods

ShipStation, ShippingEasy, EZOfficeInventory, Ecwid, shopVOX, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShipStation

Top Industries

  • Retail
  • Sports
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ShipStation is popular in Retail, Sports, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

ShipStation Customer wins, Customer success stories, Case studies

How does ShipStation facilitate Communication Management?

What makes ShipStation ideal for Order Management?

What makes ShipStation ideal for Helpdesk Management?

How can ShipStation optimize your Products & Pricelist Management Workflow?

What benefits does ShipStation offer for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well ShipStation solved their E-Commerce Platform needs. Cuspera uses 2770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Wondercide - Consumer Goods

ShipStation helped Wondercide scale their order fulfillment as they grew from a small operation to a national brand. Wondercide used ShipStation to automate shipping, onboard seasonal staff faster, a...nd manage orders from multiple channels. After appearing on Shark Tank, Wondercide handled a surge in sales thanks to ShipStation’s features like automation rules and API. They reduced training time for new staff by 50% and now ship most orders the same day. ShipStation enabled Wondercide to expand into major retail chains and eliminate manual errors.

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Veiled Collection - Apparel & Fashion

ShipStation helped Veiled Collection improve warehouse operations and order fulfillment. Before ShipStation, the team used iPads and laptops, which led to errors and slow picking. ShipStation automat...ions and custom pick lists made the process faster and more accurate. The company also used UPS Ground Saver through ShipStation to cut shipping costs by up to 30%. Veiled Collection grew over 200% year over year after these changes.

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The Burlap Bag - Retail

ShipStation helped The Burlap Bag, a small retail business in Austin, move from a local shop to a thriving ecommerce candle brand. Before ShipStation, owners Lauren and Josiah spent 2-3 minutes per o...rder and many hours at the post office. With ShipStation, they print all orders in 45 seconds and FedEx picks up daily. Automation features let them manage 600+ monthly subscription orders with ease. Batch printing and carrier automations save time and reduce shipping errors.

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Sydney Sock Project - Retail

ShipStation helped Sydney Sock Project scale from a market stall to a $6-7 million social enterprise. The founder struggled with manual fulfillment as orders grew rapidly. ShipStation integrated with... Shopify and multiple carriers, automating order processing and label creation. This saved hours of work and reduced errors. The business now donates 10% of sales to charity and has made over half a million donations.

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Suitably - Apparel & Fashion

ShipStation helped Suitably, a women’s professional wear brand, manage order fulfillment during the COVID-19 pandemic. Suitably faced major challenges as offices closed and demand for business attire... dropped. The founders shifted their business model, cut costs, and focused on building a strong online community. ShipStation allowed them to handle fulfillment themselves and keep operations organized. This helped Suitably stay efficient and continue serving customers through uncertain times.

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Spigen - Consumer Electronics

ShipStation and Scout topShelf helped Spigen improve warehouse efficiency. Spigen struggled with manual order processing and inventory errors. They needed a single platform to manage orders and autom...ate shipping. The integration of ShipStation and topShelf gave real-time inventory tracking and reduced confirmation time by several hours. Order accuracy improved and management gained better data transparency.

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Frequently Asked Questions(FAQ)

for ShipStation

What is ShipStation used for?

ShipStation is a E-Commerce Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Communication Management, Order Management and Helpdesk Management .

What are the top features of ShipStation?

Alerts: popups & Notifications, Personalization and Calculator are some of the top features of ShipStation.

Who uses ShipStation?

ShipStation is used by Retail, Sports and Consumer Goods among other industries.

What are ShipStation alternatives?

ShippingEasy, EZOfficeInventory, Ecwid and ShopVOX are popular alternatives for ShipStation.

Where is ShipStation located?

ShipStation is headquartered at 3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US.
lightning

Peers used ShipStation for communication management and order management

ShipStation Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for ShipStation

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipStation

ShipStation News

Product

ShipStation(R) Streamlines Duty and Tax Payments for US Businesses Shipping Internationally

ShipStation has introduced a new feature that simplifies duty and tax payments for U.S. businesses shipping internationally. This enhancement aims to streamline the shipping process by reducing complexities and improving efficiency for businesses engaged in global trade.

Product

ShipStation Improves Fulfilment Efficiency for UK Businesses With Enhanced Platform Capabilities

ShipStation has upgraded its platform to enhance fulfillment efficiency for UK businesses. The improvements aim to streamline shipping processes and provide better support for business operations.

Product

ShipStation Streamlines Duty and Tax Payments for US Businesses Shipping Internationally

ShipStation has introduced a new feature for U.S. businesses shipping internationally, allowing merchants to prepay duties and taxes, eliminating unexpected charges. This enhancement simplifies the international shipping process by providing guaranteed rates and automated customs forms, improving transparency and affordability for customers using carriers like UPS, FedEx, and DHL Express.

Product

ShipStation Streamlines Duty and Tax Payments for US Businesses Shipping Internationally - Business Wire

ShipStation introduces a new feature for US businesses that allows them to pay a guaranteed flat rate for duties and taxes upfront when shipping internationally. This enhancement simplifies the cross-border shipping process by eliminating unexpected charges and providing transparency. The feature is available on ShipStation's platform and API for shipments with UPS, FedEx, and DHL Express.

ShipStation Profile

Company Name

ShipStation

HQ Location

3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US

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