ShipStation Overview

ShipStation integrates ecommerce marketplaces for streamlined order and inventory management. It also offers shipping labels and branding solutions.

Use Cases

Customers recommend Communication Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using ShipStation.

Other use cases:

  • Products & Pricelist Management
  • Workflow Management
  • Proposal & Quote Management
  • Engagement Management
  • Contact List Management
  • Social Media Analytics
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using ShipStation.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Consistency
  • Improve Visibility
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ShipStation Use-Cases and Business Priorities: Customer Satisfaction Data

ShipStation works with different mediums / channels such as E-Mail. User Generated Content. Blogs etc.

ShipStation's features include Alerts: Popups & Notifications, Personalization, Calculator, etc. and ShipStation support capabilities include Email Support, 24/7 Support, Chat Support, etc. also ShipStation analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The tech support is very helpful and prompt...." Peer review by Internal Consultant

ShipStation, ShippingEasy, Shippo, Skubana, RepairShopr, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShipStation

Top Industries

  • Retail
  • Sports
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ShipStation is popular in Retail, Sports, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on ShipStation Use Cases

How can ShipStation optimize your Communication Management Workflow?

What benefits does ShipStation offer for Order Management?

How does ShipStation address your Helpdesk Management Challenges?

How does ShipStation address your Products & Pricelist Management Challenges?

What solutions does ShipStation provide for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well ShipStation solved their E-Commerce Platform needs. Cuspera uses 2770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Retail

CASE STUDY Sydney Sock Project

ShipStation helped Sydney Sock Project scale from a market stall to a $6-7 million social enterprise. The founder struggled with manual fulfillment as orders grew rapidly. ShipStation integrated with... Shopify and multiple carriers, automating order processing and label creation. This saved hours of work and reduced errors. The business now donates 10% of sales to charity and has made over half a million donations.

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Consumer Goods

CASE STUDY Wondercide

ShipStation helped Wondercide scale their order fulfillment as they grew from a small operation to a national brand. Wondercide used ShipStation to automate shipping, onboard seasonal staff faster, a...nd manage orders from multiple channels. After appearing on Shark Tank, Wondercide handled a surge in sales thanks to ShipStation’s features like automation rules and API. They reduced training time for new staff by 50% and now ship most orders the same day. ShipStation enabled Wondercide to expand into major retail chains and eliminate manual errors.

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Apparel & Fashion

CASE STUDY Suitably

ShipStation helped Suitably, a women’s professional wear brand, manage order fulfillment during the COVID-19 pandemic. Suitably faced major challenges as offices closed and demand for business attire... dropped. The founders shifted their business model, cut costs, and focused on building a strong online community. ShipStation allowed them to handle fulfillment themselves and keep operations organized. This helped Suitably stay efficient and continue serving customers through uncertain times.

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Consumer Electronics

CASE STUDY Spigen

ShipStation and Scout topShelf helped Spigen improve warehouse efficiency. Spigen struggled with manual order processing and inventory errors. They needed a single platform to manage orders and autom...ate shipping. The integration of ShipStation and topShelf gave real-time inventory tracking and reduced confirmation time by several hours. Order accuracy improved and management gained better data transparency.

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Retail

CASE STUDY The Burlap Bag

ShipStation helped The Burlap Bag, a small retail business in Austin, move from a local shop to a thriving ecommerce candle brand. Before ShipStation, owners Lauren and Josiah spent 2-3 minutes per o...rder and many hours at the post office. With ShipStation, they print all orders in 45 seconds and FedEx picks up daily. Automation features let them manage 600+ monthly subscription orders with ease. Batch printing and carrier automations save time and reduce shipping errors.

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Apparel & Fashion

CASE STUDY Veiled Collection

ShipStation helped Veiled Collection improve warehouse operations and order fulfillment. Before ShipStation, the team used iPads and laptops, which led to errors and slow picking. ShipStation automat...ions and custom pick lists made the process faster and more accurate. The company also used UPS Ground Saver through ShipStation to cut shipping costs by up to 30%. Veiled Collection grew over 200% year over year after these changes.

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Frequently Asked Questions(FAQ)

for ShipStation

What is ShipStation used for?

ShipStation is a E-Commerce Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Communication Management, Order Management and Helpdesk Management .

What are the top features of ShipStation?

Alerts: popups & Notifications, Personalization and Calculator are some of the top features of ShipStation.

Who uses ShipStation?

ShipStation is used by Retail, Sports and Consumer Goods among other industries.

What are ShipStation alternatives?

ShippingEasy, Shippo, Skubana and RepairShopr are popular alternatives for ShipStation.

Where is ShipStation located?

ShipStation is headquartered at 3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US.
lightning

Peers used ShipStation for communication management and order management

ShipStation Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for ShipStation

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipStation

ShipStation News

Partnership

ShipStation Customers Can Now Leverage Veho's Customer-Centric Delivery Service Across 56 US Markets - PR Newswire

ShipStation has integrated with Veho, allowing its customers to utilize Veho's delivery service across 56 US markets. This partnership offers ShipStation users access to Veho's reliable and cost-effective delivery platform, enhancing the delivery experience and reducing costs. The integration is aimed at helping merchants turn fulfillment into a strategic advantage.

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Partnership

ShipStation® Customers Can Now Leverage Veho's Customer-Centric Delivery Service Across 56 US Markets

ShipStation has integrated with Veho, allowing its customers to use Veho's delivery services across 56 US markets. This partnership enhances ShipStation's logistics capabilities, offering fast and reliable delivery options. Veho's platform promises a 99% on-time delivery rate and significant cost reductions, making it a strategic advantage for e-commerce businesses.

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Partnership

Temu partners with ShipStation to boost logistics for Australian sellers - Mi-3.com.au.

Temu and ShipStation have formed a partnership to streamline logistics for Australian sellers. The integration enables merchants to connect their Temu stores with ShipStations cloud-based shipping platform, automating order fulfillment. This collaboration supports Temus local-to-local program, helping Australian businesses access efficient shipping and expanded sales channels.

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Executive

iTWire - Auctane appoints Kelly Vincent as Chief Product Officer

Kelly Vincent is appointed as Chief Product Officer at Auctane, the parent company of ShipStation.

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ShipStation Profile

Company Name

ShipStation

Company Website

https://www.shipstation.com/

HQ Location

3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US

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