Customer stories

Product Business Settings

Listrak is popular in Retail, Apparel & Fashion, and Consumer Goods industries and is widely used by Small Business, Enterprise, and Mid Market.

Integrations

Other Demand Generation
Conversion Rate Optimization
Marketing Automation
E-Commerce Platform

Listrak Product Overview

Listrak addresses the challenge of managing complex retail marketing strategies by offering a digital marketing automation platform that unifies email marketing, SMS mobile messaging, and customer insights. This platform is trusted by over 1,000 leading brands, demonstrating its reliability in delivering cross-channel orchestration. Listrak's solution enables retailers to engage customers effectively across multiple channels, using person-first marketing automation to enhance customer relationships. A noteworthy feature is its partnership with Shopify, which enhances the platform's capability to drive results through owned channels. Additionally, the Growth Xcelerator Platform (GXP) is designed to convert influencer traffic, adding a unique dimension to its marketing toolkit. This comprehensive approach ensures retailers can deliver smarter text message marketing and leverage customer insights to optimize their marketing efforts.

How satisfied the customers are with Listrak use-cases

Reviews

"Having worked with Listrak previously, I knew they would level us up quickly and provide an immediate ROI." - Nicole Goldberg
"Even though email is a traditional marketing channel, we try to be unconventional in our approach. Listrak gives us the flexibility and creativity we need – and it's working. Our email channel drives 33% of our eCommerce revenue, returning over $46 ...for every dollar we spend. Listrak is a much needed partner for our email marketing channel. The collaborative partnership, coupled with the kind of service that a client dreams of, is what makes Listrak stand out! Email is a critical revenue generator for Robert Graham and we have our Listrak account team to thank for the remarkable growth we experienced in this channel!" - Naomi Holland

Listrak Customer Insights, Testimonials and Case Studies

How does Listrak address your Engagement Management Challenges?

What makes Listrak ideal for Lead Analytics?

How does Listrak address your Campaign Management Challenges?

What solutions does Listrak provide for Sending & Publishing Communications?

How efficiently Does Listrak manage your Helpdesk Management?

What is Listrak?

Listrak is a marketing automation platform for retailers which provides seamless, personalized customer interactions to accelerate growth and engagement.

It is primarily a multi-channel marketing automation platform which drives effective customer engagement across channels such as e-mail, social media, SMS/MMS, mobile, web and direct mail campaigns.

Key features of Listrak include: Cross-channel orchestration, customer insights, unified 360 customer profile, behavioral based triggers, and predictive personalization. Listrak platform helps to unlock unified customer data through powerful exploration and visualization tools integrate customer insights actionable through segmentation, automation and orchestration. It automatically generates timely and relevant messages directly across customer journey to influence purchase intent to maximize customer life time value.

What is Listrak used for?

Listrak is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Engagement Management, Lead Analytics and Campaign Management .

What are the top features of Listrak?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Listrak.

Who uses Listrak?

Listrak is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Listrak alternatives?

Yespo Оmnichannel CDP, PushEngage, ExpertSender and Experiture Marketing Platform are popular alternatives for Listrak.

Where is Listrak located?

Listrak is headquartered at Listrak, 100 West Millport Road, Lititz, PA 17543.

13 buyers and buying teams have used Cuspera to assess how well Listrak solved their Marketing Automation needs. Cuspera uses 1733 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
Listrak testimonial

Nicole Goldberg

Senior Ecommerce Manager

7 For All Mankind

Having worked with Listrak previously, I knew they would level us up quickly and provide an immediate ROI. Testimonial By Nicole Goldberg
Listrak testimonial

Naomi Holland

VP Marketing

Robert Graham

Even though email is a traditional marketing channel, we try to be unconventional in our approach. Listrak gives us the flexibility and creativity we need – and it's working. Our email channel drives 33% of our eCommerce revenue, returning over $46 for every dollar we spend. Listrak is a much neede...d partner for our email marketing channel. The collaborative partnership, coupled with the kind of service that a client dreams of, is what makes Listrak stand out! Email is a critical revenue generator for Robert Graham and we have our Listrak account team to thank for the remarkable growth we experienced in this channel!

Testimonial By Naomi Holland
Listrak testimonial

John Coughlin

President

JEGS

When Listrak shared the details of the GXP program, we knew that it would accelerate our growth. Our three-year partnership continues to be an outstanding investment. Testimonial By John Coughlin
CUSTOMERS TESTIMONIALS
Listrak testimonial

Nicole Goldberg

Senior Ecommerce Manager

7 For All Mankind

Having worked with Listrak previously, I knew they would level us up quickly and provide an immediate ROI. Testimonial By Nicole Goldberg
Listrak testimonial

Naomi Holland

VP Marketing

Robert Graham

Even though email is a traditional marketing channel, we try to be unconventional in our approach. Listrak gives us the flexibility and creativity we need – and it's working. Our email channel drives 33% of our eCommerce revenue, returning over $46 for every dollar we spend. Listrak is a much neede...d partner for our email marketing channel. The collaborative partnership, coupled with the kind of service that a client dreams of, is what makes Listrak stand out! Email is a critical revenue generator for Robert Graham and we have our Listrak account team to thank for the remarkable growth we experienced in this channel!

Testimonial By Naomi Holland
Listrak testimonial

John Coughlin

President

JEGS

When Listrak shared the details of the GXP program, we knew that it would accelerate our growth. Our three-year partnership continues to be an outstanding investment. Testimonial By John Coughlin
 

VERB Products Selects Listrak as its Unified Cross-Channel Marketing Partner, Powering Personalized Communications and E-Commerce Growth - PR Newswire

VERB Products has chosen Listrak as its unified cross-channel marketing partner to enhance personalized communications and e-commerce growth. Utilizing Listrak's AI-powered platform, VERB integrates ...data for hyper-personalized experiences across email, SMS, and web. This partnership has already resulted in a 300% increase in automations and a 30% rise in SMS conversions. Listrak's collaboration supports VERB's focus on customer relationship management and personalization.

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Duluth Trading Company Partners with Listrak to Power Cross-Channel Customer Communication

Duluth Trading Company has partnered with Listrak to enhance its cross-channel customer communication. Listrak's marketing automation platform will enable Duluth Trading to deliver personalized commu...nications across email and mobile channels, improving customer engagement. This partnership follows a competitive selection process, highlighting Listrak's platform sophistication and strategic support.

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La Colombe - Food & Beverages

Listrak helped La Colombe, a coffee and beverage brand, grow their business after their old marketing platform ended. La Colombe used Listrak for email and SMS marketing automation. They followed exp...ert advice to improve triggered campaigns and added winback flows. This led to a 46x return on ad spend. Email now brings in 25% of their total ecommerce revenue. Their conversion rates are higher than industry averages.

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Hampden - Retail

Listrak helped Hampden grow their online business fast. Hampden switched from a basic email provider to Listrak for better ecommerce results. Listrak’s email and SMS marketing automation, predictive ...tools, and personalization drove a 566% two-year incremental revenue growth over their previous vendor. Hampden added mobile solutions and identity resolution to keep growing. The e-commerce director said Listrak’s solutions took them to the next level quickly.

Read on →

7 For All Mankind - Apparel & Fashion

Listrak helped 7 For All Mankind improve their email and SMS marketing. The brand switched to Listrak for better integration, predictive analytics, and CRM analysis. After launching, they saw a 127x ...ROI in just six months. Listrak's tools enabled more personalized and relevant communications. 7 For All Mankind continues to grow with Listrak's advanced analytics and segmentation features.

Read on →

Minnetonka - Retail

Listrak helped Minnetonka grow their email and SMS marketing. Minnetonka used Listrak's platform and expert support to boost digital sales. They added a two-step popup to collect emails and phone num...bers. SMS subscribers grew 215% in the first year. SMS-driven revenue rose 210% during the December holidays. On Cyber Monday, SMS outperformed email, and Listrak became Minnetonka's top ecommerce revenue source.

Read on →
lightning

Peers used Listrak for engagement management and lead analytics

Listrak Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (69)
Analytics

4.43/5

Read Reviews (135)
Custom Reports

3.88/5

Read Reviews (264)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5

Read Reviews (69)
Analytics

4.43/5

Read Reviews (135)
Custom Reports

3.88/5

Read Reviews (264)

Software Failure Risk Guidance

?

for Listrak

Overall Risk Meter

Low Medium High

Top Failure Risks for Listrak

Listrak Inc News

Product
 

Listrak Unveils 2025 Holiday Resource Center to Help Retailers Maximize Seasonal Sales - MSN

Listrak launched its 2025 Holiday Resource Center to assist retailers in optimizing sales during the holiday season. This initiative offers tools and insights for effective marketing strategies, focusing on enhancing email, SMS, and web campaigns.

Partnership
 

Verb is Partnering with Listrak, an AI-Powered Marketing Platform - Beauty Packaging

Verb and Listrak have formed a partnership to enhance marketing capabilities. Listrak, known for its AI-powered marketing platform, will collaborate with Verb to deliver advanced marketing solutions.

Partnership
 

LAFCO New York Partners with Listrak to Power e-Commerce Expansion of its "Pink Paradise" Collaboration with The Colony Hotel - PR Newswire

LAFCO New York has partnered with Listrak to enhance its e-commerce capabilities for the "Pink Paradise" collaboration with The Colony Hotel. This partnership aims to leverage Listrak's marketing platform to boost online sales and customer engagement for LAFCO's luxury product line.

Partnership
 

Listrak and Rivo Partner to Supercharge Retail Loyalty Programs

Listrak and Rivo have partnered to enhance retail loyalty programs by integrating Rivo's loyalty and referral capabilities with Listrak's marketing automation platform. This collaboration allows retailers to use loyalty data for personalized email and SMS marketing, improving customer retention and engagement. The integration aims to convert one-time buyers into repeat customers by offering a personalized shopping experience.

Listrak Inc Profile

Company Name

Listrak Inc

Company Website

https://www.listrak.com/

Year Founded

1999

HQ Location

Listrak, 100 West Millport Road, Lititz, PA 17543

Employees

251-500

Social

Financials

PRIVATE