CUSPERA

Chatfuel

4.37 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3094 Reviews)

Chatfuel | chatbot platform for Facebook Messenger

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About Chatfuel

Chatfuel is the chatbot platform for Facebook Messenger. They can answer questions, recommend products, qualify leads, automate tasks, and perform other functions to benefit your brand. They're ideal for brick-and-mortar businesses, e-commerce retailers, nonprofits.

It provides a self-serve platform for building Facebook Messenger chatbots. The platform has an intuitive visual interface that enables non-technical and business users to design and build chatbot flows and establish conversational rules

You can increase sales, reduce costs, and automate support all with Chatfuel. No coding or previous bot building experience is required

Peer and Expert Reviews
for Chatfuel

Goals

Increase sales & revenue and Enhance customer relationships are the most popular goals peers achieved using Chatfuel .

Other goals:

  • Scale best practices
  • Improve ROI
  • Enter new markets internationally or locally
  • Build brand awareness
  • Improve brand engagement
  • Acquire customers
  • Grow market share
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Channels

It is the best suited for social media, Facebook, website, channels.

Other channels:

  • e-mail
  • chat
  • phone calls
  • offline
  • Facebook page
  • point of sale
  • video
  • Whatsapp
  • mass media
  • promotions
  • text SMS
  • user generated content
  • blogs
  • events
  • causes and charity
  • games
  • trade shows
  • Instagram
  • on premises
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Processes

Peers recommend engagement management, advertisement, communication management, as the business processes that they have been most satisfied while using Chatfuel .

Read Reviews of Business Process for Chatfuel

Engagement management

Engaging and following up

Advertisement With Social media and Facebook

Communication management With Social media and Website and Facebook and Facebook page

Sending & publishing communications With Social media and Website and Facebook

Helpdesk management With Social media and Phone calls and Promotions and Chat and Whatsapp and Facebook

Drip marketing With E mail and Mass media

Content management

Content curation With E mail

Social media management With Social media and Facebook

Scheduling post to social media With Social media

Engaging on social media With Social media and Facebook and E mail

Social media marketing With Social media and Chat and Whatsapp

Customer feedback management With Phone calls

Measuring customer satisfaction With Phone calls

Personalized marketing

Generation of new leads With E mail and Phone calls and Social media and Facebook

Knowledge management With Social media

Workflow management With Chat and E mail and Offline and Causes and charity and Phone calls

Training & onboarding With Chat and Website

Courses & assessment With Chat and Social media and Facebook

Create learning path With Chat and Social media and Facebook

Playbook creation With Offline and Point of sale and Social media and Facebook

Contact list management With Offline and Point of sale

Conversion management With Social media and Facebook

Capturing leads With Social media and Facebook

Lead engagement With Phone calls

Event management With Social media

Collaboration With E mail and Social media and Chat and Video

Digital marketing With Social media and Facebook

Customer case management With Offline and Point of sale

Revenue cycle management With Social media and Facebook

White labeling

Cause marketing

Rating and review management

See allless Activities

Popular Business Setting
for Chatfuel

Top Industries

  • Information Technology and Services
  • Internet
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Chatfuel to Increase sales & revenue and Enhance customer relationships

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IT and Other Capabilities
for Chatfuel

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

24/7 Support

Phone Support

Email Support

Other

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Analytics

Custom Reports

Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for Chatfuel

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First 5 Reports are Free

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Vendor Profile Details

Company Name Chatfuel
Company Website https://chatfuel.com/
HQ Location
Employees 11-50
Social
Financials Seed