Qualified Overview

Piper the AI SDR, from Qualified, addresses the challenge of scaling personalized marketing interactions. By automating inbound marketing efforts, Piper engages website visitors in real-time, tailoring each interaction to individual profiles. This AI-driven approach ensures swift, personalized follow-ups and efficiently schedules sales meetings, enhancing the customer journey. Piper's ability to surface relevant content for each visitor reflects the shift towards agentic marketing, where AI optimizes conversion goals. As businesses face increasing demands for personalized customer engagement, Piper offers a solution that integrates seamlessly into existing marketing strategies, driving pipeline generation at scale.

Use Cases

Customers recommend Engagement Management, Account Management, Conversion Management, as the business use cases that they have been most satisfied with while using Qualified.

Other use cases:

  • Generation Of New Leads
  • Capturing Leads
  • Campaign Management
  • Lead Management
  • Collaboration
  • Lead Engagement
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualified.

Other priorities:

  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Grow Market Share
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Launch New Products
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Qualified Use-Cases and Business Priorities: Customer Satisfaction Data

Qualified works with different mediums / channels such as Website. and Phone Calls.

Qualified's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Qualified support capabilities include Chat Support, AI Powered, Phone Support, etc. also Qualified analytics capabilities include Custom Reports, and Analytics.

Reviews

"Qualified perfectly aligns with Salesforce’s mission to bring customers and companies closer together." - Sarah Franklin

Qualified, Continually, Ada, Verint Messaging, Conversica, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Qualified AI Conversations integrates AI and SDRs for real-time sales meetings on your website. This allows pipeline growth without increasing payroll.

Popular Business Setting

for Qualified

Top Industries

  • Computer Software
  • Professional Training & Coaching
  • Government Administration

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Qualified is popular in Computer Software, Professional Training & Coaching, and Government Administration and is widely used by Enterprise, Mid Market, and Small Business.

Qualified Customer wins, Customer success stories, Case studies

What benefits does Qualified offer for Engagement Management?

How does Qualified facilitate Account Management?

How does Qualified facilitate Conversion Management?

How efficiently Does Qualified manage your Generation Of New Leads?

What benefits does Qualified offer for Capturing Leads?

43 buyers and buying teams have used Cuspera to assess how well Qualified solved their Conversational Marketing needs. Cuspera uses 1160 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

CUSTOMERS TESTIMONIALS
Qualified testimonial

Sarah Franklin

CMO & President

Salesforce
Qualified perfectly aligns with Salesforce’s mission to bring customers and companies closer together. Testimonial By Sarah Franklin
Qualified testimonial

Michelle Martin

Head of Inside Sales

Poly
We give our website visitors a white-glove buying experience and make slow sales cycles a thing of the past. Testimonial By Michelle Martin
Qualified testimonial

Joe Leverson

Head of Digital Marketing

Gamma
Buyers come to our site and boom! They convert instantly. Testimonial By Joe Leverson
CUSTOMERS TESTIMONIALS
Qualified testimonial

Sarah Franklin

CMO & President

Salesforce
Qualified perfectly aligns with Salesforce’s mission to bring customers and companies closer together. Testimonial By Sarah Franklin
Qualified testimonial

Michelle Martin

Head of Inside Sales

Poly
We give our website visitors a white-glove buying experience and make slow sales cycles a thing of the past. Testimonial By Michelle Martin
Qualified testimonial

Joe Leverson

Head of Digital Marketing

Gamma
Buyers come to our site and boom! They convert instantly. Testimonial By Joe Leverson

Rightsline - Computer Software

Piper the AI SDR Agent helped Rightsline boost meetings booked by 4X in just five months. Rightsline used Piper to engage website visitors in real time and follow up with leads instantly. Piper provi...ded 100% coverage of inbound sessions, ensuring no missed opportunities across 33,000+ site visits per quarter. The team also saw a 5X increase in pipeline generated in the first full quarter. Rightsline's board was impressed by the results and validated the investment.

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Quantum Metric - Computer Software

Piper the AI SDR Agent helped Quantum Metric scale inbound pipeline generation. Quantum Metric replaced its North America SDR team and used Piper to engage and qualify high-value accounts. Piper hand...led website chat and email follow-up, ensuring no leads were missed. Piper drove 90–100x ROI most months and became the top driver of pipeline, responsible for nearly 50% of marketing-sourced opportunities. Leads from Piper had 1.5x higher ACV, and visitors engaging with Piper were 8x more likely to convert.

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Bloomreach - Information Technology And Services

Piper, the AI SDR agent from Qualified, helped Bloomreach fix their slow inbound lead process. Bloomreach used to lose leads because of manual steps and slow follow-up. With Piper, they automated fol...low-up using real-time website and CRM data. Piper now runs 11 live campaigns for different lead types. Bloomreach saw a 1.4X increase in meetings booked, a 20x boost in speed-to-lead, and 2X more qualified opportunities year over year. The team now focuses on campaign optimization and better teamwork.

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Asana - Computer Software

Piper the AI SDR Agent helped Asana scale its inbound pipeline. Asana faced slow follow-up and missed leads due to limited SDR capacity. Piper automated lead engagement, qualifying visitors 24/7 and ...booking meetings. Piper handled 24,000 conversations in 4 months and eliminated missed chats, which used to be about 200 per month. Asana saw a 22% increase in incremental pipeline without adding SDR headcount.

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Sendoso - Computer Software

Qualified helped Sendoso identify and engage high-value website visitors. Sendoso used Qualified Conversations and Qualified for Outreach to route leads and start sales conversations fast. They segme...nted website traffic and used Salesforce and 6sense data for automatic lead routing. Sendoso generated $4.4M in pipeline and saw a 1,247% ROI. Pipeline grew by 40% and conversion rates improved.

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FreshBooks - Computer Software

Piper the AI SDR and the Qualified Platform helped FreshBooks boost inbound sales revenue by 6X. FreshBooks struggled with slow lead response and poor integration using their old solution. Qualified ...provided better Salesforce and Pardot integration, a dedicated success architect, and AI-powered pipeline generation. Piper engaged leads 24x7, improving lead quality and booking meetings automatically. FreshBooks saw a 10X increase in lead creation and a 5X increase in closed/won deals.

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Frequently Asked Questions(FAQ)

for Qualified

What is Qualified?

Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations.

Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.

What is Qualified used for?

Qualified is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Account Management and Conversion Management .

What are the top features of Qualified?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Qualified.

Who uses Qualified?

Qualified is used by Computer Software, Professional Training & Coaching and Government Administration among other industries.

What are Qualified alternatives?

Continually, Ada, Verint Messaging and Conversica are popular alternatives for Qualified.

Where is Qualified located?

Qualified is headquartered at 650 Delancey Street, Suite 422, San Francisco, CA 94107, US.
lightning

Peers used Qualified for engagement management and account management

Qualified Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)

Software Failure Risk Guidance

?

for Qualified

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualified

Qualified.com, Inc. News

Product

Qualified Introduces Piper for Gong to Maximize Pipeline Generation

Qualified has introduced Piper for Gong, an AI SDR agent integration designed to enhance pipeline generation for joint Qualified and Gong customers. This integration allows Piper to engage buyers immediately upon their arrival from a Gong Engage email, facilitating real-time conversations and booking meetings. Currently in early access, Piper for Gong will be included in all Agentic Marketing Platform plans later this year.

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Product

Qualified Introduces Agentic Nurture, Powered by Piper, the AI SDR ...

Qualified has launched Agentic Nurture, powered by Piper, an AI SDR agent, to enhance lead conversion. This new feature offers multi-stage capabilities, allowing Piper to manage all marketing funnel stages and engage top-of-funnel prospects with personalized content. The solution aims to replace traditional marketing automation platforms with scalable, real-time automation. Agentic Nurture will be generally available in January 2026.

Read more →
Product

Qualified Introduces Piper, the #1 AI SDR Agent for Demandbase - Business Wire

Qualified has unveiled Piper, the first full-funnel AI SDR superagent, enhancing its capabilities to autonomously engage and convert buyers through multi-modal, face-to-face experiences. Piper's new features include real-time text, voice, and video interactions, and full-funnel management, making it a game changer for over 500 brands. PiperX will be available as a premium addition in Fall 2025.

Read more →
Product

Qualified Unveils PiperX, the Worlds First AI SDR Superagent

Qualified has launched PiperX, an advanced AI SDR superagent designed to manage the entire marketing funnel autonomously. PiperX introduces multi-stage management, multi-agent infrastructure, and multi-modal interactions, enabling real-time, personalized buyer engagement across channels. This innovation aims to enhance pipeline generation by replacing outdated marketing systems. PiperX will be available to Qualified customers in fall 2025.

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Qualified.com, Inc. Profile

Company Name

Qualified.com, Inc.

Company Website

https://www.qualified.com/

HQ Location

650 Delancey Street, Suite 422, San Francisco, CA 94107, US

Employees

11-50

Social

Linkedin

Financials

SERIES C