Qualified Overview

Piper the AI SDR, from Qualified, addresses the challenge of scaling personalized marketing interactions. By automating inbound marketing efforts, Piper engages website visitors in real-time, tailoring each interaction to individual profiles. This AI-driven approach ensures swift, personalized follow-ups and efficiently schedules sales meetings, enhancing the customer journey. Piper's ability to surface relevant content for each visitor reflects the shift towards agentic marketing, where AI optimizes conversion goals. As businesses face increasing demands for personalized customer engagement, Piper offers a solution that integrates seamlessly into existing marketing strategies, driving pipeline generation at scale.

Use Cases

Customers recommend Engagement Management, Account Management, Conversion Management, as the business use cases that they have been most satisfied with while using Qualified.

Other use cases:

  • Generation Of New Leads
  • Capturing Leads
  • Campaign Management
  • Lead Management
  • Collaboration
  • Lead Engagement
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualified.

Other priorities:

  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Grow Market Share
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Launch New Products
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Qualified Use-Cases and Business Priorities: Customer Satisfaction Data

Qualified works with different mediums / channels such as Website. and Phone Calls.

Qualified's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Qualified support capabilities include Chat Support, AI Powered, Phone Support, etc. also Qualified analytics capabilities include Custom Reports, and Analytics.

Reviews

"We give our website visitors a white-glove buying experience and make slow sales cycles a thing of the past." - Michelle Martin

Qualified, Continually, Ada, Verint Messaging, Conversica, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Qualified AI Conversations integrates AI and SDRs for real-time sales meetings on your website. This allows pipeline growth without increasing payroll.

Popular Business Setting

for Qualified

Top Industries

  • Computer Software
  • Professional Training & Coaching
  • Government Administration

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Qualified is popular in Computer Software, Professional Training & Coaching, and Government Administration and is widely used by Enterprise, Mid Market, and Small Business.

Qualified Customer wins, Customer success stories, Case studies

What solutions does Qualified provide for Engagement Management?

How can Qualified optimize your Account Management Workflow?

What solutions does Qualified provide for Conversion Management?

What benefits does Qualified offer for Generation Of New Leads?

What benefits does Qualified offer for Capturing Leads?

43 buyers and buying teams have used Cuspera to assess how well Qualified solved their Conversational Marketing needs. Cuspera uses 1160 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

CUSTOMERS TESTIMONIALS
Qualified testimonial

Michelle Martin

Head of Inside Sales

Poly

We give our website visitors a white-glove buying experience and make slow sales cycles a thing of the past. Testimonial By Michelle Martin
Qualified testimonial

Susan Ganeshan

CMO

Granicus

When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%! Testimonial By Susan Ganeshan
Qualified testimonial

Spencer Peterson

Revenue Strategy & Operations Manager

VMware

In an increasingly automated world, Qualified enables a personalized approach to quicker lead generation and qualification. It’s a no-brainer. Testimonial By Spencer Peterson
CUSTOMERS TESTIMONIALS
Qualified testimonial

Michelle Martin

Head of Inside Sales

Poly

We give our website visitors a white-glove buying experience and make slow sales cycles a thing of the past. Testimonial By Michelle Martin
Qualified testimonial

Susan Ganeshan

CMO

Granicus

When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%! Testimonial By Susan Ganeshan
Qualified testimonial

Spencer Peterson

Revenue Strategy & Operations Manager

VMware

In an increasingly automated world, Qualified enables a personalized approach to quicker lead generation and qualification. It’s a no-brainer. Testimonial By Spencer Peterson
 

Qualified Accelerates Growth in Agentic Marketing

Qualified reports a 145% increase in new customer acquisitions, driven by demand for its AI SDR Agent, Piper. New customers include Dun & Bradstreet, Epson, and Sprout Social. Existing clients like B...lackbaud and LogicMonitor have expanded their use, showcasing Piper's effectiveness in enhancing B2B pipeline efficiency. Piper's recent enhancements include multi-stage autonomy and multi-modal interactions, positioning Qualified as a leader in agentic marketing.

 

Qualified Accelerates Customer Growth as Leading Enterprises Move ...

Qualified reports a 145% increase in new customers for its Agentic Marketing Platform, powered by Piper, the AI SDR Agent. New clients include Dun & Bradstreet, Epson, and Sprout Social. Existing cus...tomers like Blackbaud and LogicMonitor expanded their use, highlighting demand for B2B pipeline automation. Piper enhances engagement and conversion by autonomously managing the marketing funnel.

AlphaSense - Information Technology And Services - Large

Qualified helped AlphaSense boost pipeline by 150% and achieve 4,109% ROI. AlphaSense used Qualified Conversations and Qualified for Outreach to engage high-intent website visitors in real time. The ...solution integrated with Salesforce, Marketo, Outreach, Clearbit, and Slack. Sales reps could instantly connect with prospects, leading to more sales meetings. AlphaSense received strong support during setup and improved their demand generation process.

Adecco - Very Large

Qualified helped Adecco generate $57.7M in pipeline and $24.4M in revenue. Adecco achieved a 46,000% ROI using Qualified's conversational marketing and sales platform. The company used Qualified Conv...ersations and Qualified Signals to give sales reps actionable data. Adecco replaced static lead forms with real-time engagement tools. This digital transformation allowed Adecco to connect with more leads and drive strong business results.

Cin7 - Information Technology And Services

Qualified and Piper the AI SDR helped Cin7 boost their sales pipeline. Cin7 needed better conversion rates and seamless integration with HubSpot and Salesforce. Piper engaged over 600 visitors, creat...ed 180 leads, and deflected 200 support requests in the first month. Cin7 increased their meetings booked rate from 70% to 81%. The sales team now focuses on complex deals while Piper handles initial lead engagement.

FreshBooks - Computer Software

Piper the AI SDR and the Qualified Platform helped FreshBooks boost inbound sales revenue by 6X. FreshBooks struggled with slow lead response and poor integration using their old solution. Qualified ...provided better Salesforce and Pardot integration, a dedicated success architect, and AI-powered pipeline generation. Piper engaged leads 24x7, improving lead quality and booking meetings automatically. FreshBooks saw a 10X increase in lead creation and a 5X increase in closed/won deals.

Frequently Asked Questions(FAQ)

for Qualified

What is Qualified?

Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations.

Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.

What is Qualified used for?

Qualified is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Account Management and Conversion Management .

What are the top features of Qualified?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Qualified.

Who uses Qualified?

Qualified is used by Computer Software, Professional Training & Coaching and Government Administration among other industries.

What are Qualified alternatives?

Continually, Ada, Verint Messaging and Conversica are popular alternatives for Qualified.

Where is Qualified located?

Qualified is headquartered at 650 Delancey Street, Suite 422, San Francisco, CA 94107, US.
lightning

Peers used Qualified for engagement management and account management

Qualified Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)

Software Failure Risk Guidance

?

for Qualified

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualified

Qualified.com, Inc. News

M&A

Salesforce-Qualified merger cleared in Australia following January's waiver refusal

The Australian Competition & Consumer Commission has approved Salesforce's acquisition of Qualified, a US-based conversation automation software provider. The regulator found limited overlap between the two companies in Australia, despite initial concerns about potential market foreclosure.

M&A

Salesforce-Qualified merger cleared in Australia following January's waiver refusal

The Australian Competition & Consumer Commission has approved Salesforce's acquisition of Qualified.com. The regulator found limited overlap in their conversation automation services, which integrate with Salesforce's CRM software. Earlier, a waiver was refused due to concerns about potential foreclosure of rivals.

M&A

Salesforce Acquires Qualified: Piper AI SDR Completes Agentforce's ...

Salesforce announced its acquisition of Qualified, an AI-powered inbound marketing platform, to enhance its Agentforce capabilities. Qualified's flagship product, Piper, automates sales development tasks, engaging website visitors and booking meetings. This acquisition aims to fill Salesforce's top-of-funnel gap, integrating Qualified's technology into Agentforce Sales and Marketing. The deal, valued between $1 billion and $1.5 billion, is expected to close in early 2026.

M&A

Salesforce-Qualified merger notified in Australia following waiver refusal

Salesforce's planned acquisition of Qualified will undergo review by the Australian Competition & Consumer Commission after a waiver request was denied. Both companies offer conversation-automation solutions that integrate with Salesforce's CRM software. The regulator seeks to assess potential impacts on competition.

Qualified.com, Inc. Profile

Company Name

Qualified.com, Inc.

Company Website

https://www.qualified.com/

HQ Location

650 Delancey Street, Suite 422, San Francisco, CA 94107, US

Employees

11-50

Social

Financials

SERIES C