Drift Overview
Drift is the world's first and only conversational marketing and sales platform. Everything starts with a conversation to drive customer engagement and business growth.
Use Cases
Customers recommend Engagement Management, Playbook Creation, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Drift.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Drift.
Drift Use-Cases and Business Priorities: Customer Satisfaction Data
Drift works with different mediums / channels such as Website. and Chat.
Drift's features include Bot, Personalization, Alerts: Popups & Notifications, etc. and Drift support capabilities include AI Powered, Chat Support, Email Support, etc. also Drift analytics capabilities include Analytics, and Custom Reports.
Reviews
"Like many other enterprise companies, we are undergoing a true digital transformation, and it's critical that we invest in solutions that have a positive impact on the entire organization. Drift is creating a tremendous amount of efficiency across o...ur teams, particularly marketing and business development, helping us to accelerate pipeline creation and ultimately our conversion to revenue." - Michelle Boockoff-Bajdek
Peer review evidence (same sources as the product rating summary)
"...It's one of the best solutions for live chat/user engagement/lead generation...." Peer review by Agency
"...Also, the reports in the playbook help us drill down on ways to improve our chat experience...." Peer review by User
"...Drift is excellent for Inbound lead generation, especially combined with Clearbit, for automated identification of warm leads or possible prospects, especially on B2B websites where every user is important and should be treated differently...." Peer review by Verified User, Team Lead in Marketing, Marketing and Advertising
Drift, Qualified, Continually, Ada, Conversica, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Drift
Top Industries
- Computer Software
- Information Technology and Services
- Human Resources
Popular in
- Small Business
- Mid Market
- Enterprise
Drift is popular in Computer Software, Information Technology And Services, and Human Resources and is widely used by Small Business, Mid Market, and Enterprise.
Drift Customer wins, Customer success stories, Case studies
Why is Drift the best choice for Engagement Management?
What makes Drift ideal for Playbook Creation?
Why is Drift the best choice for Generation Of New Leads?
What Are the key features of Drift for Account Management?
How efficiently Does Drift manage your Conversion Management?
33 buyers and buying teams have used Cuspera to assess how well Drift solved their Conversational Marketing needs. Cuspera uses 7577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Like many other enterprise companies, we are undergoing a true digital transformation, and it's critical that we invest in solutions that have a positive impact on the entire organization. Drift is creating a tremendous amount of efficiency across our teams, particularly marketing and business deve...lopment, helping us to accelerate pipeline creation and ultimately our conversion to revenue. |
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Drift’s Virtual Selling Assistants have helped ServiceNow quickly reach more customers globally, increasing overall sales pipeline by 10% without added headcount. Testimonial By Kevin Haverty |
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I knew Drift was something to pay attention to and more than just a chat tool when my sales team said, 'this platform is awesome!' And then I saw the direct impact on our bottom line. We have reduced our average days to close by 29% and we've had over 100% increase in booking discovery meetings via... Drift. That's phenomenal. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Michelle Boockoff-Bajdek CMO Skillsoft |
Like many other enterprise companies, we are undergoing a true digital transformation, and it's critical that we invest in solutions that have a positive impact on the entire organization. Drift is creating a tremendous amount of efficiency across our teams, particularly marketing and business deve...lopment, helping us to accelerate pipeline creation and ultimately our conversion to revenue. |
|
Kevin Haverty Chief Revenue Officer ServiceNow |
Drift’s Virtual Selling Assistants have helped ServiceNow quickly reach more customers globally, increasing overall sales pipeline by 10% without added headcount. Testimonial By Kevin Haverty |
|
Andy Byron CRO Lacework |
I knew Drift was something to pay attention to and more than just a chat tool when my sales team said, 'this platform is awesome!' And then I saw the direct impact on our bottom line. We have reduced our average days to close by 29% and we've had over 100% increase in booking discovery meetings via... Drift. That's phenomenal. |
ORIGO Education - Education - Medium
OneCause - Non Profit Organization Management - Medium
Seamless.AI - Information Technology And Services
Vention - Manufacturing
durhamlane - Marketing And Advertising
More Qualified Pipeline: Faster — How to Do It with Drift
Frequently Asked Questions (FAQ)
What buyers ask before choosing Drift
What is Drift?
Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle.
Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.
The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.
What is Drift used for?
What are the top features of Drift?
Who uses Drift?
What are Drift alternatives?
Where is Drift located?
Peers used Drift for engagement management and playbook creation
Drift Competitors
Drift Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
Drift Integrations
Drift integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Drift
Software Failure Risk Guidance
?for Drift
Overall Risk Meter
Top Failure Risks for Drift
Salesloft, Inc News
Salesloft Moves Forward as One Company, Unveiling New Brand Identity for Next Chapter
Salesloft has unveiled a new global brand identity, marking a significant milestone following its merger with Clari. The rebranding reflects Salesloft's focus on sales engagement, revenue intelligence, and forecasting under a unified strategy. This change aims to simplify customer experiences and enhance the company's Predictive Revenue System, which connects buyer signals with actionable insights for revenue teams.
Clari + Salesloft Partners With allGood
Clari + Salesloft has formed a partnership with allGood to integrate their platforms, enhancing the Predictive Revenue System. This collaboration enables Salesloft customers to utilize allGood's AI marketing tools for automated reply management and marketing automation, bridging the gap between marketing pipeline creation and sales execution. The partnership aims to streamline the entire revenue journey with an AI-powered system.
Clari + Salesloft Partners with allGood to Extend AI Across the Full Revenue Funnel
Clari + Salesloft has partnered with allGood to enhance AI capabilities across the revenue funnel. This collaboration integrates allGood's AI email marketing solution, Mary, with Clari + Salesloft's Predictive Revenue System, bridging marketing and sales processes. The partnership aims to modernize revenue execution by automating buyer intent analysis and pipeline management, benefiting enterprise teams with a unified AI-powered system.
› ... › clari-salesloft-partners-with-allgood-to-extend
Clari + Salesloft has partnered with allGood to enhance their Predictive Revenue System by integrating AI-driven marketing capabilities. This collaboration aims to bridge the gap between marketing pipeline creation and sales execution, offering enterprise teams an AI-powered system that connects pipeline creation with revenue execution. The partnership extends Clari + Salesloft's strategy of integrating AI across the revenue lifecycle.
Salesloft, Inc Profile
HQ Location
1180 West Peachtree Street NW Suite 600 Atlanta, GA 30309
Employees
251-500
Social
Financials
SERIES D
