Upcall Overview

Upcall automates outbound marketing sales by connecting top 3% callers with leads and contacts within minutes. Sign up is free for users.

Use Cases

Customers recommend Engagement Management, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using Upcall.

Other use cases:

  • Generation Of New Leads
  • Lead Engagement
  • Workflow Management
  • Collaboration
  • Customer Feedback Management
  • Conversion Management
  • Meeting Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Upcall.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
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Upcall Use-Cases and Business Priorities: Customer Satisfaction Data

Upcall works with different mediums / channels such as Phone Calls. Mobile. Chat etc.

Upcall's features include Recording, Dashboard, and Personalization. and Upcall support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Upcall analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We have been using Upcall to generate new leads, and the experience is great!..." Peer review by Samantha S., CTO

Upcall, CallPage, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Upcall

Top Industries

  • Information Technology and Services
  • Insurance
  • Computer & Network Security

Popular in

  • Small Business

Upcall is popular in Information Technology And Services, Insurance, and Computer & Network Security and is widely used by Small Business,

Upcall Customer wins, Customer success stories, Case studies

How can Upcall optimize your Engagement Management Workflow?

How efficiently Does Upcall manage your Call Recording?

What makes Upcall ideal for Helpdesk Management?

How can Upcall optimize your Generation Of New Leads Workflow?

How efficiently Does Upcall manage your Lead Engagement?

11 buyers and buying teams have used Cuspera to assess how well Upcall solved their Contact Center Software needs. Cuspera uses 395 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Upcall for engagement management and call recording

Upcall Competitors

Upcall Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.79/5 ★

Read Reviews (32)
Analytics

4.55/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.79/5 ★

Read Reviews (32)
Analytics

4.55/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Upcall

Overall Risk Meter

Low Medium High

Top Failure Risks for Upcall

Upcall, Inc. News

Awards

Upcall Recognized as a Leading Business Services Firm in San Francisco

Upcall has been recognized by Clutch as a leading IT and business service firm in San Francisco for 2019. This award highlights Upcall's dedication to customer satisfaction and excellence in outbound call services, including lead generation and qualification. Clutch, a B2B reviews platform, evaluates companies based on customer satisfaction and service delivery.

Awards

Upcall Wins Award One of the Top Call Center Companies in the United States

Upcall has been recognized by Clutch as one of the top call center companies in the United States. This award highlights Upcall's commitment to providing exceptional call center services, including lead generation and surveys. CEO Samuel Devyver expressed pride in the recognition, emphasizing the company's dedication to quality and customer satisfaction.

Product

Email now integrated in your Upcall campaigns

Upcall has integrated email functionality into its campaigns, allowing users to view email activity within their sequences. This feature enhances transparency in outsourced outbound campaigns and supports outreach strategies.

Upcall, Inc. Profile

Company Name

Upcall, Inc.

Company Website

https://www.upcall.com/en/

HQ Location

188 King Street, San Francisco, California 94107, US

Employees

11-50

Social

Financials

SEED