Upcall Overview
Upcall automates outbound marketing sales by connecting top 3% callers with leads and contacts within minutes. Sign up is free for users.
Use Cases
Customers recommend Engagement Management, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using Upcall.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Upcall.
Upcall Use-Cases and Business Priorities: Customer Satisfaction Data
Upcall works with different mediums / channels such as Phone Calls. Mobile. Chat etc.
Upcall's features include Recording, Dashboard, and Personalization. and Upcall support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Upcall analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The platform sets-up real phone conservations in just a matter of seconds, and follows up with leads automatically at the right time with an appropriate message...." Peer review
Peer review evidence (same sources as the product rating summary)
"...The platform sets-up real phone conservations in just a matter of seconds, and follows up with leads automatically at the right time with an appropriate message...." Peer review
"...I love the call recording feature and the integration with Slack, which means I can oversee the campaign through my mobile app...." Peer review by Samantha S., CTO
"...Caller Id integration helps to get better conversions -Caller are voracious speakers with good convincing powers -more cost effective than using a sales person or a call center -Transparent and honest deals -Reliable -Easy to use..." Peer review by Joanne Gibson, Information Technology and Services
Upcall, CallPage, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Upcall
Top Industries
- Information Technology and Services
- Insurance
- Computer & Network Security
Popular in
- Small Business
Upcall is popular in Information Technology And Services, Insurance, and Computer & Network Security and is widely used by Small Business,
Upcall Customer wins, Customer success stories, Case studies
How can Upcall optimize your Engagement Management Workflow?
What makes Upcall ideal for Call Recording?
How can Upcall enhance your Helpdesk Management process?
How does Upcall facilitate Generation Of New Leads?
How can Upcall optimize your Lead Engagement Workflow?
11 buyers and buying teams have used Cuspera to assess how well Upcall solved their Contact Center Software needs. Cuspera uses 395 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used Upcall for engagement management and call recording
Upcall Competitors
Upcall Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (32) |
| Analytics | Read Reviews (12) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (32) |
| Analytics | Read Reviews (12) |
Upcall Integrations
Upcall integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Upcall
Overall Risk Meter
Top Failure Risks for Upcall
Upcall, Inc. News
Upcall Recognized as a Leading Business Services Firm in San Francisco
Upcall has been recognized by Clutch as a leading IT and business service firm in San Francisco for 2019. This award highlights Upcall's dedication to customer satisfaction and excellence in outbound call services, including lead generation and qualification. Clutch, a B2B reviews platform, evaluates companies based on customer satisfaction and service delivery.
Upcall Wins Award One of the Top Call Center Companies in the United States
Upcall has been recognized by Clutch as one of the top call center companies in the United States. This award highlights Upcall's commitment to providing exceptional call center services, including lead generation and surveys. CEO Samuel Devyver expressed pride in the recognition, emphasizing the company's dedication to quality and customer satisfaction.
Email now integrated in your Upcall campaigns
Upcall has integrated email functionality into its campaigns, allowing users to view email activity within their sequences. This feature enhances transparency in outsourced outbound campaigns and supports outreach strategies.
Upcall, Inc. Profile
Company Name
Upcall, Inc.
Company Website
https://www.upcall.com/en/HQ Location
188 King Street, San Francisco, California 94107, US
Employees
11-50
Social
Financials
SEED
