About Close CRM

Close CRM is the inside sales software for startups and SMBs to make more calls, send more emails, and close more deals. It helps to enhance customer relationships and increase sales and revenue.

Close gives an overview of all sales activities with organized automated reminders to know what’s going on and what should be next. It gives the team total transparency making sure to say on top of the pipeline.

Some of its features include built-in calling two-way email syncing, the best Zoom integration on the market, Predictive and Power Dialer, texting, built-in call coaching, powerful search, and many more.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Close CRM solves your CRM needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Close CRM.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Internal Communications
  • Improve ROI
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Grow Market Share
  • Build Brand Awareness
  • Manage Risk
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Sales Call Management , Communication Management , as the business use cases that they have been most satisfied while using Close CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail and Phone Calls

4.82/5

Read Reviews (139)

"...Printavo s team follows up with leads via call, email, and text directly via Close...." Case Study Printavo
engaging and following up

4.81/5

Read Reviews (123)

engaging with scheduling & cadence

3.76/5

Read Reviews (4)

Sales Call Management with Phone Calls and E-Mail

4.86/5

Read Reviews (116)

"...You can record the calls to analyze them later and see all the details...." Peer review by Charles R, Sales Attendant
call recording

4.80/5

Read Reviews (80)

call searching

4.46/5

Read Reviews (4)

call analytics

4.46/5

Read Reviews (4)

meeting management

3.88/5

Read Reviews (2)

objection handling

2.88/5

Read Reviews (1)

Communication Management with E-Mail and Phone Calls

4.71/5

Read Reviews (101)

"...The smart bulk email templates have been especially useful; they allow sending cold emails to be efficient, but still personal...." Peer review by Stefanie H., Community Manager, Education
sending & publishing communications

4.61/5

Read Reviews (67)

tracking & monitoring communications

4.79/5

Read Reviews (30)

PEER EXPERIENCES
Engagement Management with E-Mail and Phone Calls

4.82/5

Read Reviews (139)

"...Printavo s team follows up with leads via call, email, and text directly via Close...." Case Study Printavo
engaging and following up

4.82/5

Read Reviews (123)

engaging with scheduling & cadence

4.82/5

Read Reviews (4)

Sales Call Management with Phone Calls and E-Mail

4.86/5

Read Reviews (116)

"...You can record the calls to analyze them later and see all the details...." Peer review by Charles R, Sales Attendant
call recording

4.86/5

Read Reviews (80)

call searching

4.86/5

Read Reviews (4)

call analytics

4.86/5

Read Reviews (4)

meeting management

4.86/5

Read Reviews (2)

objection handling

4.86/5

Read Reviews (1)

Communication Management with E-Mail and Phone Calls

4.71/5

Read Reviews (101)

"...The smart bulk email templates have been especially useful; they allow sending cold emails to be efficient, but still personal...." Peer review by Stefanie H., Community Manager, Education
sending & publishing communications

4.71/5

Read Reviews (67)

tracking & monitoring communications

4.71/5

Read Reviews (30)

58+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2678 insights from peers and experts to help you assess how these Close CRM use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Conal Maguire

Head of Business Operations

TalentPool

The email sequences in Close have been invaluable. They have enabled us to streamline and more efficiently manage our work flows, and have personally allowed me to improve my productivity by at least 50%. Testimonial By Conal Maguire

Sarah Haselkorn

Head of Sales

MakeSpace

After moving our team to Close’s built-in Power Dialer, we saw a 60% increase in outbound call volume and 28% increase in outbound call duration. Testimonial By Sarah Haselkorn

Sam Sharpe

Transport Agent

Nations Auto Transport

Having the SMS option is fantastic. I don't need to have multiple programs open, it all happens in one application. Testimonial By Sam Sharpe
CUSTOMERS TESTIMONIALS

Conal Maguire

Head of Business Operations

TalentPool

The email sequences in Close have been invaluable. They have enabled us to streamline and more efficiently manage our work flows, and have personally allowed me to improve my productivity by at least 50%. Testimonial By Conal Maguire

Sarah Haselkorn

Head of Sales

MakeSpace

After moving our team to Close’s built-in Power Dialer, we saw a 60% increase in outbound call volume and 28% increase in outbound call duration. Testimonial By Sarah Haselkorn

Sam Sharpe

Transport Agent

Nations Auto Transport

Having the SMS option is fantastic. I don't need to have multiple programs open, it all happens in one application. Testimonial By Sam Sharpe

Case Studies

COMPANY CASE STUDIES
Case Study ChartMogul

Learn How ChartMogul added 1K customers with better sales pipeline management

Read More
Case Study Customer.io

Learn How Customer.io uses automated handoffs to enable smarter sales

Read More
Case Study Cloosiv

Learn How Cloosiv increased their business by 1400% with Close

Read More

Popular Business Setting

for Close CRM

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Close CRM to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Close CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.62/5

Read Reviews (120)
Personalization

4.35/5

Read Reviews (71)
Templates

4.76/5

Read Reviews (57)
Dashboard

4.18/5

Read Reviews (44)
Predictive dialer

4.71/5

Read Reviews (19)
FEATURES RATINGS AND REVIEWS
Recording

4.62/5

Read Reviews (120)
Personalization

4.35/5

Read Reviews (71)
Templates

4.76/5

Read Reviews (57)
Dashboard

4.18/5

Read Reviews (44)
Predictive dialer

4.71/5

Read Reviews (19)

IT and Other Capabilities

for Close CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.36/5

Read Reviews (203)
Data Import

4.18/5

Read Reviews (381)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.36/5

Read Reviews (203)
Data Import

4.18/5

Read Reviews (381)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.60/5

Read Reviews (66)
Email Support

4.54/5

Read Reviews (25)
24/7 Support

4.40/5

Read Reviews (164)
Chat Support

2.36/5

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.60/5

Read Reviews (66)
Email Support

4.54/5

Read Reviews (25)
24/7 Support

4.40/5

Read Reviews (164)
Chat Support

2.36/5

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.45/5

Read Reviews (22)
Analytics

4.39/5

Read Reviews (78)
Custom Reports

4.18/5

Read Reviews (305)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.45/5

Read Reviews (22)
Analytics

4.39/5

Read Reviews (78)
Custom Reports

4.18/5

Read Reviews (305)

Failure Risk Guidance Security Report

?

for Close CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Close CRM

Vendor Profile Details

Company Name

Close

Company Website

https://close.com/

Year Founded

2013

HQ Location

Palo Alto, CA

Employees

11-50

Social

Financials

Seed