Customer stories

Product Business Settings

Close CRM is popular in Computer Software, Information Technology And Services, and Marketing And Advertising industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Lead Generation
Other Demand Generation
E-Commerce Software
Event Management

Close CRM Product Overview

Close is a CRM tailored for startups and SMBs, focusing on enhancing inside sales operations. It enables teams to increase call volume, streamline email outreach, and accelerate deal closures. Close distinguishes itself with seamless integrations, allowing businesses to connect with any tool in their tech stack effortlessly. The platform is designed to eliminate the clutter and inefficiencies of traditional CRMs, offering a faster, more intuitive user experience. A notable feature is its ability to support small businesses with ambitious growth targets, providing tools that scale alongside business needs. Close is trusted by numerous small businesses aiming for significant growth, making it a preferred choice for those looking to optimize their sales processes.

How satisfied the customers are with Close CRM use-cases

Reviews

"In my past CRMs, I had to export the data into a spreadsheet to get the reports I needed. It was unnecessary manual work. Close’s reporting features are the opposite of that experience—they streamline our daily sales reporting processes, save us a T...ON of time and money, and help us motivate our teams." - Andy Flowe
"Since we've started using Close, we've QUADRUPLED our average revenue per user." - Sara Archer

Close CRM Customer Insights, Testimonials and Case Studies

How efficiently Does Close CRM manage your Engagement Management?

How does Close CRM address your Sales Call Management Challenges?

How does Close CRM address your Communication Management Challenges?

How can Close CRM optimize your Workflow Management Workflow?

How can Close CRM enhance your Lead Management process?

What is Close CRM?

Close CRM is the inside sales software for startups and SMBs to make more calls, send more emails, and close more deals. It helps to enhance customer relationships and increase sales and revenue.

Close gives an overview of all sales activities with organized automated reminders to know what’s going on and what should be next. It gives the team total transparency making sure to say on top of the pipeline.

Some of its features include built-in calling two-way email syncing, the best Zoom integration on the market, Predictive and Power Dialer, texting, built-in call coaching, powerful search, and many more.

What is Close CRM used for?

Close CRM is a CRM Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Sales Call Management and Communication Management .

What are the top features of Close CRM?

Recording, Personalization and Templates are some of the top features of Close CRM.

Who uses Close CRM?

Close CRM is used by Computer Software, Information Technology And Services and Marketing And Advertising among other industries.

What are Close CRM alternatives?

Less Annoying CRM, Teamgate CRM, Freshsales and NetHunt CRM are popular alternatives for Close CRM.

Where is Close CRM located?

Close CRM is headquartered at Palo Alto, CA.

18 buyers and buying teams have used Cuspera to assess how well Close CRM solved their CRM needs. Cuspera uses 2555 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Close CRM testimonial

Andy Flowe

Head of Operations

boardworks

In my past CRMs, I had to export the data into a spreadsheet to get the reports I needed. It was unnecessary manual work. Close’s reporting features are the opposite of that experience—they streamline our daily sales reporting processes, save us a TON of time and money, and help us motivate our tea...ms.

Testimonial By Andy Flowe
Close CRM testimonial

Sara Archer

Director of Sales & Marketing

ChartMogul

Since we've started using Close, we've QUADRUPLED our average revenue per user. Testimonial By Sara Archer
Close CRM testimonial

Garrett Tichy

Founder & Owner

Hygge

With Close, we're in constant communication with clients and keeping more people engaged over time. Testimonial By Garrett Tichy
CUSTOMERS TESTIMONIALS
Close CRM testimonial

Andy Flowe

Head of Operations

boardworks

In my past CRMs, I had to export the data into a spreadsheet to get the reports I needed. It was unnecessary manual work. Close’s reporting features are the opposite of that experience—they streamline our daily sales reporting processes, save us a TON of time and money, and help us motivate our tea...ms.

Testimonial By Andy Flowe
Close CRM testimonial

Sara Archer

Director of Sales & Marketing

ChartMogul

Since we've started using Close, we've QUADRUPLED our average revenue per user. Testimonial By Sara Archer
Close CRM testimonial

Garrett Tichy

Founder & Owner

Hygge

With Close, we're in constant communication with clients and keeping more people engaged over time. Testimonial By Garrett Tichy

Posted - Computer Software - Small

Close CRM helped Posted get 2,200+ inbound leads in 5 months, all organic. The team used Close to automate follow-ups, track response times, and manage sales calls. SDRs responded to leads within 20 ...minutes and ran 15-minute demo calls. AI-powered call summaries and reporting improved objection handling and product updates. Posted kept their team small and efficient, with a $1,000 average deal value and less than 2-month churn rate.

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ChartMogul - Computer Software

Close helped ChartMogul organize and speed up their sales process. ChartMogul used Close to manage leads, automate tasks, and keep teams in sync. With Close, ChartMogul added over 1,000 customers and... handled more than 100 million subscriptions. They also quadrupled their average revenue per user. The team relies on Close for sales, customer success, and account management.

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HR Covered - Human Resources

Close helped HR Covered move away from Salesforce after ten years. HR Covered needed a simple CRM for sales communication, lead storage, and team transparency. They chose Close for its all-in-one fea...tures like email, texting, and telephony. The team set up Close quickly with help from Salesprocess.io. After a two-week trial, HR Covered saw better workflow and easier sales management.

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Hownd - Software Platform (focused On Foot Traffic Generation For Brick And Mortar Businesses: Mainly In Entertainment, Restaurants, And Health And Beauty)

Close CRM helped Hownd cut CRM costs by 80% in just two weeks. Hownd switched from Salesforce to Close during the Covid-19 pandemic to save money and improve team efficiency. The team migrated quickl...y and saw a big boost in employee morale and CRM use. Hownd also cut 90% off their AirCall bill by using Close’s built-in calling features. The team now helps 2,000 SMBs recover with faster onboarding and better sales tracking.

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ResQ Club - Food & Beverages

Close CRM helped ResQ Club, a zero-waste food marketplace, grow its customers by 50%. The team switched from Pipedrive to Close to streamline sales and manage everything in one tool. Close made it ea...sy to import leads and provided strong support during migration. The sales team now uses built-in calling, unified inbox, and automation features. Sales reps became happy with Close within weeks, speeding up their sales process.

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Sales Transformation Group - Management Consulting

Close helped Sales Transformation Group grow monthly recurring revenue by 5x in one year. The team switched from Pipedrive to Close to scale their remote sales operations. They used features like Sma...rt Views, automation, and the Power Dialer to boost prospecting and sales efficiency. The company expanded from three to sixteen people in under a year. Close became the central hub for sales, marketing, and customer experience teams, driving strong revenue growth.

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Never take notes again with Call Assistant by Close CRM

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Peers used Close CRM for engagement management and sales call management

Close CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (21)
Analytics

4.29/5

Read Reviews (81)
Custom Reports

4.15/5

Read Reviews (312)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (21)
Analytics

4.29/5

Read Reviews (81)
Custom Reports

4.15/5

Read Reviews (312)

Software Failure Risk Guidance

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for Close CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Close CRM

Close Profile

Company Name

Close

Company Website

https://www.close.com/

Year Founded

2013

HQ Location

Palo Alto, CA

Employees

11-50

Social

Financials

SEED