About Close CRM
Close CRM is the inside sales software for startups and SMBs to make more calls, send more emails, and close more deals. It helps to enhance customer relationships and increase sales and revenue.
Close gives an overview of all sales activities with organized automated reminders to know what’s going on and what should be next. It gives the team total transparency making sure to say on top of the pipeline.
Some of its features include built-in calling two-way email syncing, the best Zoom integration on the market, Predictive and Power Dialer, texting, built-in call coaching, powerful search, and many more.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Close CRM solves your CRM needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Close CRM.
Use Cases
Peers recommend Engagement Management , Sales Call Management , Communication Management , as the business use cases that they have been most satisfied while using Close CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail and Phone Calls |
4.82/5 ★ |
"...Printavo s team follows up with leads via call, email, and text directly via Close...." Case Study Printavo |
| engaging and following up |
4.81/5 ★ |
|
| engaging with scheduling & cadence |
3.76/5 ★ |
|
| Sales Call Management with Phone Calls and E-Mail |
4.86/5 ★ |
"...You can record the calls to analyze them later and see all the details...." Peer review by Charles R, Sales Attendant |
| call recording |
4.80/5 ★ |
|
| call searching |
4.46/5 ★ |
|
| call analytics |
4.46/5 ★ |
|
| meeting management |
3.88/5 ★ |
|
| objection handling |
2.88/5 ★ |
|
| Communication Management with E-Mail and Phone Calls |
4.71/5 ★ |
"...The smart bulk email templates have been especially useful; they allow sending cold emails to be efficient, but still personal...." Peer review by Stefanie H., Community Manager, Education |
| sending & publishing communications |
4.61/5 ★ |
|
| tracking & monitoring communications |
4.79/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail and Phone Calls |
4.82/5 ★ |
"...Printavo s team follows up with leads via call, email, and text directly via Close...." Case Study Printavo |
|
| engaging and following up |
4.82/5 ★ |
| engaging with scheduling & cadence |
4.82/5 ★ |
| Sales Call Management with Phone Calls and E-Mail |
4.86/5 ★ |
"...You can record the calls to analyze them later and see all the details...." Peer review by Charles R, Sales Attendant |
|
| call recording |
4.86/5 ★ |
| call searching |
4.86/5 ★ |
| call analytics |
4.86/5 ★ |
| meeting management |
4.86/5 ★ |
| objection handling |
4.86/5 ★ |
| Communication Management with E-Mail and Phone Calls |
4.71/5 ★ |
"...The smart bulk email templates have been especially useful; they allow sending cold emails to be efficient, but still personal...." Peer review by Stefanie H., Community Manager, Education |
|
| sending & publishing communications |
4.71/5 ★ |
| tracking & monitoring communications |
4.71/5 ★ |
58+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2678 insights from peers and experts to help you assess how these Close CRM use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The email sequences in Close have been invaluable. They have enabled us to streamline and more efficiently manage our work flows, and have personally allowed me to improve my productivity by at least 50%. Testimonial By Conal Maguire |
|
After moving our team to Close’s built-in Power Dialer, we saw a 60% increase in outbound call volume and 28% increase in outbound call duration. Testimonial By Sarah Haselkorn |
|
Having the SMS option is fantastic. I don't need to have multiple programs open, it all happens in one application. Testimonial By Sam Sharpe |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Conal Maguire Head of Business Operations TalentPool |
The email sequences in Close have been invaluable. They have enabled us to streamline and more efficiently manage our work flows, and have personally allowed me to improve my productivity by at least 50%. Testimonial By Conal Maguire |
|
Sarah Haselkorn Head of Sales MakeSpace |
After moving our team to Close’s built-in Power Dialer, we saw a 60% increase in outbound call volume and 28% increase in outbound call duration. Testimonial By Sarah Haselkorn |
|
Sam Sharpe Transport Agent Nations Auto Transport |
Having the SMS option is fantastic. I don't need to have multiple programs open, it all happens in one application. Testimonial By Sam Sharpe |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ChartMogulRead More |
|
Case Study Customer.ioRead More |
|
Case Study CloosivRead More |
Popular Business Setting
for Close CRM
Top Industries
- Information Technology and Services
- Computer Software
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Close CRM to Increase sales & revenue and Acquire customers
Close CRM Alternatives
Peer and Expert Opinion on Features
for Close CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (120) |
| Personalization | Read Reviews (71) |
| Templates | Read Reviews (57) |
| Dashboard | Read Reviews (44) |
| Predictive dialer | Read Reviews (19) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (120) |
| Personalization | Read Reviews (71) |
| Templates | Read Reviews (57) |
| Dashboard | Read Reviews (44) |
| Predictive dialer | Read Reviews (19) |
IT and Other Capabilities
for Close CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (203) |
| Data Import | Read Reviews (381) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (203) |
| Data Import | Read Reviews (381) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (66) |
| Email Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (164) |
| Chat Support | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (66) |
| Email Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (164) |
| Chat Support | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (78) |
| Custom Reports | Read Reviews (305) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (78) |
| Custom Reports | Read Reviews (305) |
Failure Risk Guidance Security Report
?for Close CRM
Overall Risk Meter
Top Failure Risks for Close CRM
Vendor Profile Details
HQ Location
Palo Alto, CA
Employees
11-50
Social
Financials
Seed
