Freshsales Overview
Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.
Use Cases
Customers recommend Engagement Management, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Freshsales.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Freshsales.
Freshsales Use-Cases and Business Priorities: Customer Satisfaction Data
Freshsales works with different mediums / channels such as E-Mail. and Phone Calls.
Freshsales's features include Recording, Personalization, Dashboard, etc. and Freshsales support capabilities include AI Powered, Phone Support, Email Support, etc. also Freshsales analytics capabilities include Analytics, and Custom Reports.
Reviews
"Workflows simplifies our process and improves our work performance. In fact, only 5% of our updates are manual tasks. We optimize and manage the large share using workflow automation in Freshsales." - Guy Brand
Freshsales, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Freshsales
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Freshsales is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Freshsales Use Cases
How efficiently Does Freshsales manage your Engagement Management?
What benefits does Freshsales offer for Communication Management?
What Are the key features of Freshsales for Workflow Management?
How does Freshsales facilitate Lead Management?
What benefits does Freshsales offer for Contact List Management?
81+ more Business Use Cases
40 buyers and buying teams have used Cuspera to assess how well Freshsales solved their CRM needs. Cuspera uses 8366 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Workflows simplifies our process and improves our work performance. In fact, only 5% of our updates are manual tasks. We optimize and manage the large share using workflow automation in Freshsales. Testimonial By Guy Brand |
|
I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshsales; I had a suggestion for the software and the support team immediately jumped on a call with me to figure out a solution. Testimonial By Dylan T Eagle |
|
The tools of Freshsales to track sales are quite complete. It gives you a lot of important information to analyze the process of selling a product from the beginning to the end. Being able to review all the details in an integral way helps you to access more data and improve the sales process. Testimonial By Jeffrey Pugh |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Guy Brand co-CEO Big Shot |
Workflows simplifies our process and improves our work performance. In fact, only 5% of our updates are manual tasks. We optimize and manage the large share using workflow automation in Freshsales. Testimonial By Guy Brand |
|
Dylan T Eagle Business Development PRO Lighting Group, INC |
I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshsales; I had a suggestion for the software and the support team immediately jumped on a call with me to figure out a solution. Testimonial By Dylan T Eagle |
|
Jeffrey Pugh IT Specialist Accolade |
The tools of Freshsales to track sales are quite complete. It gives you a lot of important information to analyze the process of selling a product from the beginning to the end. Being able to review all the details in an integral way helps you to access more data and improve the sales process. Testimonial By Jeffrey Pugh |
Case Studies
Case Study HiveXchange
Case Study TDA
Case Study Lori
Case Study Curacubby
Case Study Offset Solar
CASE STUDY HelloFresh
Frequently Asked Questions(FAQ)
for Freshsales
What is Freshsales?
Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.
The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.
Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.
What is Freshsales used for?
What are the top features of Freshsales?
Who uses Freshsales?
What are Freshsales alternatives?
Where is Freshsales located?
Peers used Freshsales for engagement management and communication management
Freshsales Competitors
Freshsales Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
Freshsales Integrations
Freshsales integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Freshsales
Software Failure Risk Guidance
?for Freshsales
Overall Risk Meter
Top Failure Risks for Freshsales
Freshworks Inc News
Freshworks Launches Freshservice Journeys to Make Work Life Easier by Removing Frustration from Employee Experiences - CXOToday.com
Freshworks has launched Freshservice Journeys, a new feature within its Freshservice platform, designed to streamline employee experiences by reducing workplace frustrations. The solution aims to automate and personalize service management workflows, improving efficiency and satisfaction for enterprise IT and HR teams.
Freshworks names Ian Tickle as chief of global field operations - iTWire
Freshworks appointed Ian Tickle as chief of global field operations. Tickle will oversee worldwide sales and field operations, aiming to drive growth for Freshworks' SaaS solutions in customer engagement and IT service management.
Decoding Freshworks AI-first strategy; AI boost for micro businesses
Freshworks is advancing its AI-first strategy by integrating generative AI across its customer engagement and IT service management platforms. The company aims to empower micro and small businesses with AI-driven automation, enhancing productivity and customer support. Recent updates include new AI features in Freshdesk and Freshservice, targeting faster ticket resolution and streamlined workflows for SMBs.
Freshworks appoints Ian Tickle as Chief of Global Field Operations (CGFO)
Freshworks has appointed Ian Tickle as Chief of Global Field Operations (CGFO). Tickle, previously interim CGFO and SVP/GM of International Sales, will now focus full-time on leading global field sales and driving new business and customer expansion. He brings leadership experience from Domo and Oracle, strengthening Freshworks' enterprise software sales strategy.
Freshworks Inc Profile
HQ Location
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Employees
1001-5000
Social
Financials
SERIES H
