Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.
The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.
Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.
Popular Business Setting
- Information Technology and Services
- Computer Software
- Marketing and Advertising
- Small Business
- Mid Market
Peer Recommendations on business needs
Increase sales & revenue, Enhance customer relationships, Acquire customers, are the most popular goals peers achieved using Freshsales.
It is the best suited for e-mail, e-mail, phone calls, channels.
Freshsales does well for a wide range of processes. Peers recommend communication management, engagement management, engaging and following up, as the business processes that they have been most satisfied while using Freshsales.
Read Reviews of Business Process for Freshsales
Top Failure Risks for Freshsales
First 5 Reports are Free
IT and Other Capabilities