Freshsales Overview
Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.
Use Cases
Customers recommend Engagement Management, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Freshsales.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Freshsales.
Freshsales Use-Cases and Business Priorities: Customer Satisfaction Data
Freshsales works with different mediums / channels such as E-Mail, and Phone Calls,
Freshsales's features include Recording, Personalization, Dashboard, etc.
Reviews
"Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just hit the ground running." - Chris Gaulin
Freshsales, Pipeline CRM, Agile CRM, Pipedrive, Zendesk Sell, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Freshsales
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Freshsales is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Freshsales Use Cases
What solutions does Freshsales provide for Engagement Management?
How can Freshsales optimize your Communication Management Workflow?
How can Freshsales optimize your Workflow Management Workflow?
What Are the key features of Freshsales for Lead Management?
What benefits does Freshsales offer for Contact List Management?
81+ more Business Use Cases
40 buyers and buying teams have used Cuspera to assess how well Freshsales solved their CRM needs. Cuspera uses 8366 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just hit the ground running. Testimonial By Chris Gaulin |
|
Two years ago, we couldn’t measure our conversion rates. We didn’t know which leads went from sign-up, to demo, to closing. Our account executives didn’t know where our leads are coming from, how each deal is progressing, at which stage the deals are dropping off, where they should focus their effo...rts better and more. We were able to do all this with Freshsales CRM. And these metrics have helped our MRE, SDR and other teams beat all records in Chargebee history on the number of leads enriched, number of demos booked, pipelines created, deals closed and more. |
|
Our initial choice SalesforceIQ did not offer easy API integration, and came with too many customizations which were bells and whistles for our sales team. We were paying over $300 per month for a sales CRM we weren’t fully using. Freshsales’ refreshingly clean UI was an immediate catch, and there ...was no difficulty with integrations. We can see all activities, and perform multiple actions in one place at an affordable price. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chris Gaulin Product Manager Fastoche.ca |
Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just hit the ground running. Testimonial By Chris Gaulin |
|
Germain Brion VP-Sales Chargebee |
Two years ago, we couldn’t measure our conversion rates. We didn’t know which leads went from sign-up, to demo, to closing. Our account executives didn’t know where our leads are coming from, how each deal is progressing, at which stage the deals are dropping off, where they should focus their effo...rts better and more. We were able to do all this with Freshsales CRM. And these metrics have helped our MRE, SDR and other teams beat all records in Chargebee history on the number of leads enriched, number of demos booked, pipelines created, deals closed and more. |
|
Daniel Goodrich, Esq Head of Candidate Success CovalentCareers |
Our initial choice SalesforceIQ did not offer easy API integration, and came with too many customizations which were bells and whistles for our sales team. We were paying over $300 per month for a sales CRM we weren’t fully using. Freshsales’ refreshingly clean UI was an immediate catch, and there ...was no difficulty with integrations. We can see all activities, and perform multiple actions in one place at an affordable price. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
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Case Study Cadence HealthRead More |
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Case Study OmniPACSRead More |
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Case Study ExplaraRead More |
Frequently Asked Questions(FAQ)
for Freshsales
What is Freshsales?
Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.
The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.
Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.
What is Freshsales used for?
What are the top features of Freshsales?
Who uses Freshsales?
What are Freshsales alternatives?
Where is Freshsales located?
Peers used Freshsales for engagement management and communication management
Freshsales Competitors
Freshsales Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
Software Failure Risk Guidance
?for Freshsales
Overall Risk Meter
Top Failure Risks for Freshsales
Freshworks News
Murali Swaminathan named Chief Technology Officer at Freshworks
Murali Swaminathan is the new Chief Technology Officer at Freshworks.
Freshworks : Unveils New Data Center in UAE to Serve Customers Across Middle East and Africa
Freshworks launches a new data center in UAE to better serve customers in the Middle East and Africa.
Freshworks : Partners with TD SYNNEX To Help Companies Shift to AI - first Customer Service and IT Service Management
Freshworks partners with TD SYNNEX to enhance AI-first customer service and IT service management.
Freshworks Profile
HQ Location
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Employees
1001-5000
Social
Financials
SERIES H
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