4.69 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(10240 Reviews)

Freshsales | Freshsales CRM - your team can now use AI-based lead scoring, phone, email, activity capture and more

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About Freshsales

Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.

The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.

Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.

is used by peers for


communication management, engagement management, engaging and following up


e-mail, e-mail, phone calls


24/7 Support, Email Support, Data Import


Increase sales & revenue, Enhance customer relationships, Acquire customers


Information Technology and Services, Computer Software, Marketing and Advertising

Popular Business Setting
for Freshsales

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peer Recommendations on business needs
for Freshsales


Increase sales & revenue, Enhance customer relationships, Acquire customers, are the most popular goals peers achieved using Freshsales.


It is the best suited for e-mail, e-mail, phone calls, channels.


Freshsales does well for a wide range of processes. Peers recommend communication management, engagement management, engaging and following up, as the business processes that they have been most satisfied while using Freshsales.

Read Reviews of Business Process for Freshsales

Peers used Freshsales to Increase sales & revenue and Enhance customer relationships

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Top Failure Risks for Freshsales

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IT and Other Capabilities
for Freshsales

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name freshworks
Company Website
Year Founded 2010
HQ Location 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066
Employees 1001-5000
Financials Series G