Freshsales Overview
Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.
Use Cases
Customers recommend Engagement Management, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Freshsales.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Freshsales.
Freshsales Use-Cases and Business Priorities: Customer Satisfaction Data
Freshsales works with different mediums / channels such as E-Mail. and Phone Calls.
Freshsales's features include Recording, Personalization, Dashboard, etc. and Freshsales support capabilities include AI Powered, Phone Support, Email Support, etc. also Freshsales analytics capabilities include Analytics, and Custom Reports.
Reviews
"It's not easy to set up a CRM if you don't understand how it works. But, I must say that so far Freshsales is the best CRM I have come across." - Robert Czik
Freshsales, Less Annoying CRM, ClickUp, NetHunt CRM, Salesmate Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Freshsales
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Freshsales is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Freshsales Customer wins, Customer success stories, Case studies
Why is Freshsales the best choice for Engagement Management?
What makes Freshsales ideal for Communication Management?
How efficiently Does Freshsales manage your Workflow Management?
What solutions does Freshsales provide for Lead Management?
How efficiently Does Freshsales manage your Contact List Management?
40 buyers and buying teams have used Cuspera to assess how well Freshsales solved their CRM needs. Cuspera uses 8366 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It's not easy to set up a CRM if you don't understand how it works. But, I must say that so far Freshsales is the best CRM I have come across. Testimonial By Robert Czik |
|
We are now able to keep track of all our deals. We don’t lose track of them, or lose many deals because we haven’t paid attention to it. Testimonial By Jeff Harris |
|
We like that we now have a product that we can use as part of the overall process. It gives us more stability and continuity when new hires come on board, or when we are cross training. Testimonial By Cara Herbig |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Robert Czik Managing Director Finders International |
It's not easy to set up a CRM if you don't understand how it works. But, I must say that so far Freshsales is the best CRM I have come across. Testimonial By Robert Czik |
|
Jeff Harris Vice President - Business Development TRIBUS |
We are now able to keep track of all our deals. We don’t lose track of them, or lose many deals because we haven’t paid attention to it. Testimonial By Jeff Harris |
|
Cara Herbig Global Accounts Manager iotum |
We like that we now have a product that we can use as part of the overall process. It gives us more stability and continuity when new hires come on board, or when we are cross training. Testimonial By Cara Herbig |
Frequently Asked Questions(FAQ)
for Freshsales
What is Freshsales?
Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.
The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.
Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.
What is Freshsales used for?
What are the top features of Freshsales?
Who uses Freshsales?
What are Freshsales alternatives?
Where is Freshsales located?
Peers used Freshsales for engagement management and communication management
Freshsales Competitors
Freshsales Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
Freshsales Integrations
Freshsales integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Freshsales
Software Failure Risk Guidance
?for Freshsales
Overall Risk Meter
Top Failure Risks for Freshsales
Freshworks Inc Profile
HQ Location
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Employees
1001-5000
Social
Financials
SERIES H
