Rocketlane Overview

Rocketlane enhances project management by facilitating seamless collaboration among project teams, partners, and clients. This platform ensures projects are completed on time and within budget, making it a reliable choice for businesses focused on efficient service delivery. Rocketlane's unique selling point lies in its ability to integrate post-sale workflows into a single platform, streamlining processes from project initiation to completion. The software supports accountability and customer experience, crucial for maintaining high service standards. A notable feature is its capability to build a cohesive tech stack, which is essential for modern teams aiming for world-class delivery.

Use Cases

Customers recommend Onboarding, Collaboration, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Rocketlane.

Other use cases:

  • Measuring Net Promoter Score
  • Lifetime Value Management
  • Engagement Management
  • Competitive Intelligence
  • Playbook Creation
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Rocketlane.

Other priorities:

  • Improve Visibility
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Acquire Customers
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Rocketlane Use-Cases and Business Priorities: Customer Satisfaction Data

Rocketlane, belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Rocketlane enables seamless collaboration among project teams, partners, and clients. Projects are delivered on time and within budget.

Rocketlane Customer wins, Customer success stories, Case studies

What benefits does Rocketlane offer for Onboarding?

How does Rocketlane address your Collaboration Challenges?

 

nCloud Integrators chooses Rocketlane for PSA

nCloud Integrators, a customer success strategy consulting firm, has chosen Rocketlane's professional services automation platform to enhance project execution, resource management, and client collab...oration. This decision follows a review of various PSA tools, with Rocketlane standing out for its intuitive project management capabilities. Rocketlane will support nCloud's growth and improve its delivery methodology.

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Solvvy Chooses Rocketlane for smooth customer onboarding

Solvvy has chosen Rocketlane's customer onboarding platform to enhance its onboarding processes, ensuring faster customer satisfaction and improved execution consistency. Rocketlane's platform aids S...olvvy in codifying its onboarding methodology, providing seamless collaboration and insights for project management. This partnership highlights Rocketlane's growing customer base and its ability to deliver accelerated time-to-value for clients.

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Sprinklr Chooses Rocketlane to Power Global Services Delivery

Sprinklr has selected Rocketlane's professional services automation platform to enhance its global services delivery. This decision followed a thorough evaluation by Sprinklr's leadership, highlighti...ng Rocketlane's enterprise-grade capabilities and unique customer portal. Rocketlane's platform is designed to improve service delivery, customer satisfaction, and collaboration, especially for AI-driven enterprises.

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GoCardless - Professional Services

Rocketlane helped GoCardless improve their professional services. Before, teams used spreadsheets and manual reports, which caused errors and delays. With Rocketlane, GoCardless used onboarding templ...ates and a customer portal to boost CSAT. Real-time reports showed project bottlenecks. Time-tracking became more accurate and flexible. GoCardless delivered value to customers 59% faster.

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AdvanStaff HR - Professional Services

Rocketlane helped AdvanStaff HR cut implementation timelines by 50%. Before, the team used scattered spreadsheets and manual work for client implementations. There was no single source of truth and p...oor visibility into workloads. After switching to Rocketlane, all implementations are centralized. The team has full visibility into tasks and progress. Customers use the Customer Portal to work directly with tasks and timelines. Implementation efficiency doubled in key areas like quoting and review.

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Botminds - Saas

Rocketlane helped Botminds standardize their onboarding process. Before Rocketlane, Botminds used many tools and had trouble keeping track of projects. Leadership could not see project progress easil...y. After using Rocketlane, Botminds saw a 3x improvement in CSAT scores. Customers now have real-time visibility into project progress. Botminds has a repeatable onboarding process in place.

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Rocketlane Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.92/5

Read Reviews (7)
Custom Reports

3.17/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.92/5

Read Reviews (7)
Custom Reports

3.17/5

Read Reviews (2)

Software Failure Risk Guidance

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for Rocketlane

Top Failure Risks for Rocketlane

Rocketlane, Inc. News

Partnership

nCloud becomes Rocketlane's preferred implementation partner

Rocketlane has partnered with nCloud Integrators, making them the preferred implementation and expert services partner. This strategic collaboration aims to enhance Rocketlane's Professional Services Automation platform by leveraging nCloud's expertise in software implementation and data integration. The partnership focuses on delivering efficient customer onboarding and professional services, with nCloud offering tailored services to optimize Rocketlane's platform for clients.

Company

Rocketlane Strengthens Commitment to Europe with New UK Office and Data Centre

Rocketlane announced the opening of its first UK office and plans to establish a data center in the EU by early 2026. This move aims to enhance performance, reliability, and compliance with data protection regulations for its European customers. The London office will also serve as a hub for expanding Rocketlane's UK team, focusing on customer success, sales, and product support.

Product

Rocketlane unveils Expense Management

Rocketlane unveils Expense Management

Product

Rocketlane Launches Native Expense Management to Help Services Teams Streamline Expense Tracking and Improve Margin Visibility

Rocketlane has launched a native Expense Management feature to enhance expense tracking and margin visibility for services teams. This feature integrates with Rocketlane's platform, allowing teams to manage expenses by project, set approval workflows, and generate financial reports. It aims to streamline expense processes and improve project profitability by providing a unified workspace for professional services.

Rocketlane, Inc. Profile

Company Name

Rocketlane, Inc.

Company Website

https://www.rocketlane.com/

Year Founded

2020

HQ Location

340 S Lemon Ave #4560 Walnut, CA 91789

Employees

11-50

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