Rocketlane Overview

Rocketlane enhances project management by facilitating seamless collaboration among project teams, partners, and clients. This platform ensures projects are completed on time and within budget, making it a reliable choice for businesses focused on efficient service delivery. Rocketlane's unique selling point lies in its ability to integrate post-sale workflows into a single platform, streamlining processes from project initiation to completion. The software supports accountability and customer experience, crucial for maintaining high service standards. A notable feature is its capability to build a cohesive tech stack, which is essential for modern teams aiming for world-class delivery.

Use Cases

Customers recommend Onboarding, Collaboration, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Rocketlane.

Other use cases:

  • Measuring Net Promoter Score
  • Lifetime Value Management
  • Engagement Management
  • Competitive Intelligence
  • Playbook Creation
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Rocketlane.

Other priorities:

  • Improve Visibility
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Acquire Customers
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Rocketlane Use-Cases and Business Priorities: Customer Satisfaction Data

Rocketlane, belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Rocketlane enables seamless collaboration among project teams, partners, and clients. Projects are delivered on time and within budget.

Comprehensive Insights on Rocketlane Use Cases

What makes Rocketlane ideal for Onboarding?

How can Rocketlane optimize your Collaboration Workflow?

Case Studies

CASE STUDY Jirav

Rocketlane helped Jirav onboard new customers 50% faster. Jirav used Rocketlane to improve project visibility and track time for each task. Before, Jirav struggled with manual data entry and poor pro...ject tracking. After using Rocketlane, Jirav saw a 20% increase in time-to-value. The onboarding process became more structured and reliable for customers.

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Internet

CASE STUDY Vidyard

Rocketlane helped Vidyard speed up their onboarding process. Before, Vidyard used spreadsheets and Salesforce, which made onboarding slow and hard to track. With Rocketlane, Vidyard now hosts content... and communicates better, leading to a 3x increase in customer satisfaction scores. Integrating Salesforce with Rocketlane made project creation automatic and improved efficiency. Customizable templates and better project management helped Vidyard achieve 20% faster implementations.

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CASE STUDY WebEngage

Rocketlane helped WebEngage cut onboarding time by 50%. Before, WebEngage struggled with project tracking and missed deadlines. They had no dedicated onboarding tool and relied too much on project ma...nagers. With Rocketlane, they gained centralized project visibility and a customer-facing portal. Standardized templates made onboarding faster. Clients now get updates on tasks and deadlines. WebEngage can handle more projects and deliver better customer experiences.

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CASE STUDY Botminds

Rocketlane helped Botminds standardize their onboarding process. Before Rocketlane, Botminds used many tools and had trouble keeping track of projects. Leadership could not see project progress easil...y. After using Rocketlane, Botminds saw a 3x improvement in CSAT scores. Customers now have real-time visibility into project progress. Botminds has a repeatable onboarding process in place.

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CASE STUDY Mixmax

Mixmax used Rocketlane to improve their implementation process. Before, they used Salesforce, which was slow and hard for customer success managers. Project setup took a lot of time and customers cou...ld not see their onboarding status. With Rocketlane, Mixmax automated project creation from Salesforce data. They gave customers a portal to track onboarding. Reporting tools helped them see performance and make better decisions. This made their process faster and more transparent.

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CASE STUDY Locus

Rocketlane helped Locus speed up their project execution by 45%. Before Rocketlane, Locus used spreadsheets and manual work to manage onboarding. This made it hard to track tasks and prioritize proje...cts. With Rocketlane, Locus used Slack integration and templates to cut project time by 25%. They reduced manual work with automated updates. Both teams and customers now see project status in a central dashboard.

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Rocketlane Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.92/5 ★

Read Reviews (7)
Custom Reports

3.17/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.92/5 ★

Read Reviews (7)
Custom Reports

3.17/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Rocketlane

Top Failure Risks for Rocketlane

Rocketlane, Inc. News

Product

Rocketlane Launches Native Expense Management to Help Services Teams Streamline Expense Tracking and Improve Margin Visibility

Rocketlane has launched a native Expense Management feature to enhance expense tracking and margin visibility for services teams. This feature integrates with Rocketlane's platform, allowing teams to manage expenses by project, set approval workflows, and generate financial reports. It aims to streamline expense processes and improve project profitability by providing a unified workspace for professional services.

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Customer

Sprinklr Chooses Rocketlane to Power Global Services Delivery

Sprinklr has selected Rocketlane's professional services automation platform to enhance its global services delivery. This decision followed a thorough evaluation by Sprinklr's leadership, highlighting Rocketlane's enterprise-grade capabilities and unique customer portal. Rocketlane's platform is designed to improve service delivery, customer satisfaction, and collaboration, especially for AI-driven enterprises.

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Partnership

Rocketlane and Forsys Partner to Power Scalable, High-Impact Service ...

Rocketlane has partnered with Forsys to enhance service delivery for enterprises. Forsys will act as a strategic reseller of Rocketlane's PSA platform, offering improved visibility and control over service operations. This collaboration aims to accelerate value delivery and operational impact for Forsys customers, aligning service delivery with revenue outcomes.

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Product

New Client Portal by Rocketlane Aims to Streamline the Digital Customer Journey - PR Web

Rocketlane has launched a new client portal to improve the digital customer journey.

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Rocketlane, Inc. Profile

Company Name

Rocketlane, Inc.

Company Website

https://www.rocketlane.com/

Year Founded

2020

HQ Location

340 S Lemon Ave #4560 Walnut, CA 91789

Employees

11-50

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