ProductBoard Overview
This is a summary of the comprehensive capabilities and benefits of ProductBoard based on over 802 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ProductBoard, ProdPad, Aha!, PTC Windchill, Jama Connect, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ProductBoard is right for your needs? Our Cuspera AI engine can evaluate how ProductBoard fits your specific business needs, industry, and context. Get your personalized assessment report today.
ProductBoard supports business activities such as:
- Products & Pricelist Management
- Customer Feedback Management
- Engagement Management
- Workflow Management
- Communication Management
ProductBoard can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Improve Internal Communications, Launch New Products, etc. As a solution, ProductBoard's capabilities include Ticketing, Personalization, Recording, etc.
ProductBoard Computer Software Vertical is its biggest customer base.
Reviews
"...Import feedback into product management software Platforms similar to ProductBoard are very helpful, doing wonders in your product development process...." 8 Practical Customer Feedback Workflow Automation Ideas
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ProductBoard solved their Project Management needs. Cuspera uses 802 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using ProductBoard.
Use Cases
Peers recommend Products & Pricelist Management , Customer Feedback Management , Engagement Management , as the business use cases that they have been most satisfied while using ProductBoard.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Products & Pricelist Management |
4.90/5 ★ |
"...Import feedback into product management software Platforms similar to ProductBoard are very helpful, doing wonders in your product development process...." 8 Practical Customer Feedback Workflow Automation Ideas |
| Customer Feedback Management |
4.53/5 ★ |
"...Specifically, the cloud software is designed to bridge the gap between customer feedback and feature requests and a company s product roadmap, thus doing away with the use of desperate tools such as chat apps, email, spreadsheets and Powerpoint...." Productboard raises further $10M for its product management system |
| measuring net promoter score |
3.23/5 ★ |
"...Automating the received feedback from NPS comments on SatisMeter has nearly doubled the number of feature requests we log on Productboard...." A Chat with Thibaut Davoult, Growth Engineer at Livestorm |
| Engagement Management |
4.00/5 ★ |
"...When it comes to customer retention, relationships matter more than ever, and the product team is on the hook for keeping the customer community engaged...." What is Product Excellence? |
| engaging and following up |
4.27/5 ★ |
"...Validate ideas, collect feature requests, share progress, celebrate launches, and engage your customer community with the productboard Portal. ..." productboard |
| PEER EXPERIENCES | |
|---|---|
| Products & Pricelist Management |
4.90/5 ★ |
"...Import feedback into product management software Platforms similar to ProductBoard are very helpful, doing wonders in your product development process...." 8 Practical Customer Feedback Workflow Automation Ideas |
|
| Customer Feedback Management |
4.53/5 ★ |
"...Specifically, the cloud software is designed to bridge the gap between customer feedback and feature requests and a company s product roadmap, thus doing away with the use of desperate tools such as chat apps, email, spreadsheets and Powerpoint...." Productboard raises further $10M for its product management system |
|
| measuring net promoter score |
4.53/5 ★ |
| Engagement Management |
4.00/5 ★ |
"...When it comes to customer retention, relationships matter more than ever, and the product team is on the hook for keeping the customer community engaged...." What is Product Excellence? |
|
| engaging and following up |
4.00/5 ★ |
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 802 insights from peers and experts to help you assess how these ProductBoard use cases fit your Project Management needs.
Frequently Asked Questions(FAQ)
for ProductBoard
What is ProductBoard?
What is ProductBoard used for?
What are the top features of ProductBoard?
Who uses ProductBoard?
What are ProductBoard alternatives?
Where is ProductBoard located?
Popular Business Setting
for ProductBoard
Top Industries
- Computer Software
- Information Technology and Services
- Media Production
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used ProductBoard to Enhance customer relationships and Acquire customers
ProductBoard Alternatives
Peer and Expert Opinion on Features
for ProductBoard
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (11) |
| Personalization | Read Reviews (7) |
| Recording | Read Reviews (7) |
| Micro customer segmenting | Read Reviews (6) |
| Live monitoring | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (11) |
| Personalization | Read Reviews (7) |
| Recording | Read Reviews (7) |
| Micro customer segmenting | Read Reviews (6) |
| Live monitoring | Read Reviews (5) |
IT and Other Capabilities
for ProductBoard
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (86) |
| Data Export | Read Reviews (51) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (86) |
| Data Export | Read Reviews (51) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (92) |
| Email Support | Read Reviews (4) |
| Phone Support | Read Reviews (5) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (92) |
| Email Support | Read Reviews (4) |
| Phone Support | Read Reviews (5) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (99) |
| Custom Reports | Read Reviews (82) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (99) |
| Custom Reports | Read Reviews (82) |
Software Failure Risk Guidance
?for ProductBoard
Overall Risk Meter
Top Failure Risks for ProductBoard
Vendor Profile Details
Company Name
Productboard
Company Website
https://www.productboard.com/HQ Location
731 Market St, # 200, San Francisco, California 94103, US
Employees
251-500
Social
Financials
SERIES D
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