ProductBoard: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: ProductBoard
Brand: ProductBoard
Rating: 4.62 (802 reviews)

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Product and Vendor News

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Customer stories

Salesforce's Commerce Cloud team uses Productboard to reduce risk, improve efficiency, and save time. Productboard helps them manage product operations and streamline workflows. The team benefits from better organization and faster decision-making. Productboard supports their daily product management tasks.
Productboard helped Zapier centralize product feedback and align global teams. 97% of Zapier makers now use Productboard, and 200 contributors view roadmaps. Teams work more transparently and spend more time on user challenges. Productboard connects insights, backlogs, and roadmaps in one platform. Leaders and sales teams use real-time data and customer-facing roadmaps to drive decisions.
Productboard helped Adevinta, a leading online classifieds group in Europe, solve problems with inconsistent processes and siloed teams. Before Productboard, Adevinta used many tools and spent too much time in meetings. Productboard gave them a single source of truth for roadmaps and customer insights. Teams now work together better and have more clarity. The Jira integration and AI features make product management easier and more transparent.
Productboard helped Autodesk's Building & Infrastructure Design teams fix roadmap inefficiencies. They onboarded 20 product teams in under 2 months. In 90 days, they saw 2,000+ roadmap views from 167 unique viewers. Teams now capture over 2,000 customer insights, save time by reviewing feedback in one place, and cut hours of meetings. Executives get a single view of the portfolio, improving alignment and decision-making.
Productboard helped Barco's ClickShare team manage product requests and feedback. The team struggled to track why features were prioritized as they scaled. Productboard's Insights feature gave full context for each request, improving decision-making and transparency. Customer Service and Sales now see when requests are scheduled and why. The Portal feature lets Barco gather direct customer feedback to shape new features. Productboard supports Barco in aligning product management across divisions.

Product Business Settings

ProductBoard is popular in Computer Software, Information Technology And Services, and Media Production industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Customer Feedback Management

Project Management

Help Desk

Live Chat

ProductBoard Product Overview

Productboard addresses the challenge of aligning product development with customer needs. It provides product managers with tools to gather insights, prioritize features, and create a unified roadmap. By understanding customer requirements, Productboard enables teams to focus on building relevant products efficiently. The platform is trusted by Fortune 500 and high-growth companies, indicating its reliability and effectiveness in diverse business environments. A surprising aspect is its ability to rally entire teams around a shared vision, ensuring cohesive progress. This comprehensive approach supports businesses in delivering products that truly resonate with their market.

How satisfied the customers are with ProductBoard use-cases

Reviews

"...Productboard has definitely been transformational for our product management team...." Peer review by Gasper S., Product Manager team lead, Marketing and Advertising

ProductBoard Customer Insights, Testimonials and Case Studies

Why is ProductBoard the best choice for Products & Pricelist Management?

Productboard is a product management system that helps teams understand user needs, prioritize features, and align stakeholders on a roadmap. The software provides product roadmap management, feature request management, and progress monitoring capabilities. Productboard lacks granular access control for editors, limiting its ability to manage changes effectively.

"...Product Managers have a single channel of all requests coming in, can review and categorize them...." Peer review by Tatiana A, Product Manager, Computer Software

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How can ProductBoard enhance your Customer Feedback Management process?

Productboard enables users to collect, organize, and prioritize customer feedback, linking it to features and roadmaps. It facilitates communication and collaboration around customer insights and facilitates tracking of customer feedback against product development milestones. Productboard's customer feedback management capabilities are limited by the lack of integration with Gitlab.

"...It can handle the large influx of customer feedback and help funnel that to the right part of our product...." Peer review by Seth G., Product Manager, Information Technology and Services

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How can ProductBoard optimize your Engagement Management Workflow?

How can ProductBoard optimize your Workflow Management Workflow?

How does ProductBoard address your Communication Management Challenges?

What is ProductBoard?

ProductBoard is a Product Management Software that is designed to help product teams get products to market faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers.

It offers an insights board for consolidating user research and feedback, a features board for organizing, prioritizing, planning feature ideas, a roadmap for sharing what's planned with colleagues, and an interactive product portal where colleagues and customers can submit votes and feedback on feature ideas still being considered, enabling organizations to get the right products to market.

Key features of Productboard include idea collaboration, resource management, prioritization, road mapping, feedback collection, milestone tracking, monitoring of requirements and workflows.

What is ProductBoard used for?

ProductBoard is a Project Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Products & Pricelist Management, Customer Feedback Management and Engagement Management .

What are the top features of ProductBoard?

Ticketing, Personalization and Recording are some of the top features of ProductBoard.

Who uses ProductBoard?

ProductBoard is used by Computer Software, Information Technology And Services and Media Production among other industries.

What are ProductBoard alternatives?

Prism PPM (Formerly WorkOtter), TeamGantt, ClickUp and MeisterTask are popular alternatives for ProductBoard.

Where is ProductBoard located?

ProductBoard is headquartered at 731 Market St, # 200, San Francisco, California 94103, US.

11 buyers and buying teams have used Cuspera to assess how well ProductBoard solved their Project Management needs. Cuspera uses 802 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.