Appbot Overview

Here’s the scoop on Appbot! We've gathered over 1123 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Appbot, GatherUp, ReviewTrackers, Broadly, Okendo, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Appbot is right for your needs? Our Cuspera AI engine can evaluate how Appbot fits your specific business needs, industry, and context. Get your personalized assessment report today.

Appbot supports business activities such as:

  • Customer Feedback Management
  • Rating And Review Management
  • Engagement Management
  • Call Transcription
  • Products & Pricelist Management

Appbot can help you with many business goals, such as Enhance Customer Relationships, Improve Visibility, Acquire Customers, Scale Best Practices, Increase Sales & Revenue, etc. It can help manage these activities if you use Offline Point Of Sale Website etc. for these needs. As a solution, Appbot's capabilities include Feedback Surveys, Dashboard, Recording, etc.

Appbot Financial Services Vertical is its biggest customer base.

Reviews

"...Appbot offers the flexibility to send your customer feedback to the tools each team lives in...." Send app reviews and Amazon reviews to Trello boards

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Appbot solved their Reviews and Reputation needs. Cuspera uses 1123 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Enhance Customer Relationships and Improve Visibility are the most popular business priorities peers achieved using Appbot.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Brand Engagement
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Feedback Management , Rating And Review Management , Engagement Management , as the business use cases that they have been most satisfied while using Appbot.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Feedback Management

4.96/5 ★

Read Reviews (74)

"...Appbot offers the flexibility to send your customer feedback to the tools each team lives in...." Send app reviews and Amazon reviews to Trello boards
measuring net promoter score

4.91/5 ★

Read Reviews (28)

"...Net Promoter Score (NPS) surveys are a one-question survey used to measure customer loyalty...."
measuring customer satisfaction

4.59/5 ★

Read Reviews (7)

"...CSAT isn t designed to assess a customer s happiness with a brand as a whole...."
Rating And Review Management with Offline and Point Of Sale

4.32/5 ★

Read Reviews (48)

"...Monitor star ratings and reviews...." Stay up-to-date with reviews, using Webhooks
Engagement Management with Website and E-Mail

4.76/5 ★

Read Reviews (32)

"...Appbot gives you total control over what you send to Freshdesk to keep your team as engaged with your reviews as possible...." Send app reviews into your support workflow in Freshdesk
engaging and following up

4.72/5 ★

Read Reviews (25)

"...Off-site surveys (usually sent via email) as follow-ups to customer support interactions...."
PEER EXPERIENCES
Customer Feedback Management

4.96/5 ★

Read Reviews (74)

"...Appbot offers the flexibility to send your customer feedback to the tools each team lives in...." Send app reviews and Amazon reviews to Trello boards
measuring net promoter score

4.96/5 ★

Read Reviews (28)

measuring customer satisfaction

4.96/5 ★

Read Reviews (7)

Rating And Review Management with Offline and Point Of Sale

4.32/5 ★

Read Reviews (48)

"...Monitor star ratings and reviews...." Stay up-to-date with reviews, using Webhooks
Engagement Management with Website and E-Mail

4.76/5 ★

Read Reviews (32)

"...Appbot gives you total control over what you send to Freshdesk to keep your team as engaged with your reviews as possible...." Send app reviews into your support workflow in Freshdesk
engaging and following up

4.76/5 ★

Read Reviews (25)

30+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1123 insights from peers and experts to help you assess how these Appbot use cases fit your Reviews and Reputation needs.

Frequently Asked Questions(FAQ)

for Appbot

What is Appbot used for?

Appbot is a Reviews and Reputation Software mainly used by its customers to Enhance Customer Relationships and Improve Visibility by Customer Feedback Management, Rating And Review Management and Engagement Management .

What are the top features of Appbot?

Feedback surveys, Dashboard and Recording are some of the top features of Appbot.

Who uses Appbot?

Appbot is used by Financial Services, Marketing And Advertising among other industries.

What are Appbot alternatives?

GatherUp, ReviewTrackers, Broadly and Okendo are popular alternatives for Appbot.

Where is Appbot located?

Appbot is headquartered at Australia.

Popular Business Setting

for Appbot

Top Industries

  • Financial Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise
lightning

Peers used Appbot to Enhance customer relationships and Improve visibility

Peer and Expert Opinion on Features

for Appbot

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.85/5 ★

Read Reviews (56)
Dashboard

4.42/5 ★

Read Reviews (19)
Recording

4.36/5 ★

Read Reviews (13)
Voice transcription

4.32/5 ★

Read Reviews (12)
Personalization

4.37/5 ★

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.85/5 ★

Read Reviews (56)
Dashboard

4.42/5 ★

Read Reviews (19)
Recording

4.36/5 ★

Read Reviews (13)
Voice transcription

4.32/5 ★

Read Reviews (12)
Personalization

4.37/5 ★

Read Reviews (10)

IT and Other Capabilities

for Appbot

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.62/5 ★

Read Reviews (41)
Data Import

4.54/5 ★

Read Reviews (121)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.62/5 ★

Read Reviews (41)
Data Import

4.54/5 ★

Read Reviews (121)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.59/5 ★

Read Reviews (113)
Email Support

4.14/5 ★

Read Reviews (8)
Chat Support

4.03/5 ★

Read Reviews (6)
Phone Support

3.41/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.59/5 ★

Read Reviews (113)
Email Support

4.14/5 ★

Read Reviews (8)
Chat Support

4.03/5 ★

Read Reviews (6)
Phone Support

3.41/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.50/5 ★

Read Reviews (21)
Analytics

4.58/5 ★

Read Reviews (123)
Custom Reports

4.51/5 ★

Read Reviews (190)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.50/5 ★

Read Reviews (21)
Analytics

4.58/5 ★

Read Reviews (123)
Custom Reports

4.51/5 ★

Read Reviews (190)

Software Failure Risk Guidance

?

for Appbot

Overall Risk Meter

Low Medium High

Top Failure Risks for Appbot

Vendor Profile Details

Company Name

Appbot

Company Website

https://appbot.co/

HQ Location

Australia

Employees

1-10

Social

Financials

PRIVATE