Okendo Overview

Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping.

It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.

Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.

Cuspera Reviews

43 buyers and buying teams have used Cuspera to assess how well Okendo solved their Reviews and Reputation needs. Cuspera uses 1403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Okendo.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Efficiency
  • Launch New Products
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Engagement Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Okendo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management

4.77/5

Read Reviews (142)

"...We loved the customer service and support with our on-boarding, knowing there is an email sent to every customer for a review has also seen amazing growth in our reviews at LSKD. . ...."
Engagement Management with User Generated Content

4.60/5

Read Reviews (42)

"...Being able to engage with our community is a really big deal and it was a huge competitive advantage for Okendo when we were exploring our options...."
engaging and following up

4.61/5

Read Reviews (32)

"...Build advanced Klaviyo Flows that use event triggers and data from Okendo to optimize campaign performance and create new engagement possibilities...."
engaging with scheduling & cadence

3.17/5

Read Reviews (1)

"...Okendo allowed Nomad to customize and integrate them into their regular email cadence to ensure they were presenting a full-on brand experience...."
Customer Feedback Management

4.43/5

Read Reviews (35)

"...Okendo has helped customers give their feedback on products and give them the opportunity to ask questions and have them responded to in real time. ...."
measuring customer satisfaction

3.79/5

Read Reviews (3)

"...As a result, Levicute is seeing more sales, customer satisfaction and loyalty than ever. ..."
PEER EXPERIENCES
Rating And Review Management

4.77/5

Read Reviews (142)

"...We loved the customer service and support with our on-boarding, knowing there is an email sent to every customer for a review has also seen amazing growth in our reviews at LSKD. . ...." Peer review by Jason D., Director, Apparel & Fashion
Engagement Management with User Generated Content

4.60/5

Read Reviews (42)

"...Being able to engage with our community is a really big deal and it was a huge competitive advantage for Okendo when we were exploring our options...." Testimonial by Mike Woodland, Digital Acquisition Manager, Freshly Picked
engaging and following up

4.60/5

Read Reviews (32)

engaging with scheduling & cadence

4.60/5

Read Reviews (1)

Customer Feedback Management

4.43/5

Read Reviews (35)

"...Okendo has helped customers give their feedback on products and give them the opportunity to ask questions and have them responded to in real time. ...." Peer review by Louie S., Reviews Manager , Sports
measuring customer satisfaction

4.43/5

Read Reviews (3)

44+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1403 insights from peers and experts to help you assess how these Okendo use cases fit your Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ahmad Abdallah

Creative Content Manager

Nominal

Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. Testimonial By Ahmad Abdallah

Molly Drees

Channel Coordinator

Grace and Lace

Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees

Madisson Cartwright

Director of Operations & Revenue

The Office of Angela Scott

Okendo has been wonderful to work with. The team was very accomodating in getting us set up. It was so easy to get installed and everything integrates seamlessly Testimonial By Madisson Cartwright
CUSTOMERS TESTIMONIALS

Ahmad Abdallah

Creative Content Manager

Nominal

Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. Testimonial By Ahmad Abdallah

Molly Drees

Channel Coordinator

Grace and Lace

Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees

Madisson Cartwright

Director of Operations & Revenue

The Office of Angela Scott

Okendo has been wonderful to work with. The team was very accomodating in getting us set up. It was so easy to get installed and everything integrates seamlessly Testimonial By Madisson Cartwright

Case Studies

COMPANY CASE STUDIES
Case Study Quick Flick

Quick Flick used Okendo’s review capture form and email flows to strongly encourage customers to upload photos and videos

Read More
Case Study Nimble Activewear

Okendo created an identical variation that included a review snippet.

Read More
Case Study The Perfect Sculpt

How The Perfect Sculpt with Okendo helps to drive the conversion of store traffic from key social channels such as Facebook and Instagram.

Read More

Frequently Asked Questions(FAQ)

for Okendo

What is Okendo?

Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping.

What is Okendo used for?

Okendo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Engagement Management and Customer Feedback Management .

What are the top features of Okendo?

Rewards, Gamification and Personalization are some of the top features of Okendo.

Who uses Okendo?

Okendo is used by Apparel & Fashion, Retail and Food & Beverages among other industries.

What are Okendo alternatives?

PowerReviews, TargetBay, ReviewTrackers and Grade.Us Review Management are popular alternatives for Okendo.

Where is Okendo located?

Okendo is headquartered at 333 George St, Level 5, Sydney, New South Wales 2000, AU.

Popular Business Setting

for Okendo

Top Industries

  • Apparel & Fashion
  • Retail
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Okendo to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Okendo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

3.87/5

Read Reviews (42)
Gamification

3.87/5

Read Reviews (42)
Personalization

4.21/5

Read Reviews (33)
Widgets

3.70/5

Read Reviews (16)
Ticketing

3.91/5

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Rewards

3.87/5

Read Reviews (42)
Gamification

3.87/5

Read Reviews (42)
Personalization

4.21/5

Read Reviews (33)
Widgets

3.70/5

Read Reviews (16)
Ticketing

3.91/5

Read Reviews (10)

IT and Other Capabilities

for Okendo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.09/5

Read Reviews (26)
Data Import

4.00/5

Read Reviews (82)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.09/5

Read Reviews (26)
Data Import

4.00/5

Read Reviews (82)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.34/5

Read Reviews (193)
Email Support

3.60/5

Read Reviews (21)
Chat Support

3.44/5

Read Reviews (17)
Phone Support

3.44/5

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.34/5

Read Reviews (193)
Email Support

3.60/5

Read Reviews (21)
Chat Support

3.44/5

Read Reviews (17)
Phone Support

3.44/5

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.63/5

Read Reviews (129)
Analytics

3.53/5

Read Reviews (54)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.63/5

Read Reviews (129)
Analytics

3.53/5

Read Reviews (54)

Software Failure Risk Guidance

?

for Okendo

Overall Risk Meter

Low Medium High

Top Failure Risks for Okendo

Vendor Profile Details

Company Name

Okendo

Company Website

https://www.okendo.io/

HQ Location

333 George St, Level 5, Sydney, New South Wales 2000, AU

Employees

2-10

Social

Financials

NA