Okendo Overview
Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping.
It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.
Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.
Cuspera Reviews
43 buyers and buying teams have used Cuspera to assess how well Okendo solved their Reviews and Reputation needs. Cuspera uses 1403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Okendo.
Use Cases
Peers recommend Rating And Review Management , Engagement Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Okendo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management |
4.77/5 ★ |
"...We loved the customer service and support with our on-boarding, knowing there is an email sent to every customer for a review has also seen amazing growth in our reviews at LSKD. . ...." Peer review by Jason D., Director, Apparel & Fashion |
| Engagement Management with User Generated Content |
4.60/5 ★ |
"...Being able to engage with our community is a really big deal and it was a huge competitive advantage for Okendo when we were exploring our options...." Testimonial by Mike Woodland, Digital Acquisition Manager, Freshly Picked |
| engaging and following up |
4.61/5 ★ |
"...Build advanced Klaviyo Flows that use event triggers and data from Okendo to optimize campaign performance and create new engagement possibilities...." Okendo & Klaviyo |
| engaging with scheduling & cadence |
3.17/5 ★ |
"...Okendo allowed Nomad to customize and integrate them into their regular email cadence to ensure they were presenting a full-on brand experience...." Case Study Nomad |
| Customer Feedback Management |
4.43/5 ★ |
"...Okendo has helped customers give their feedback on products and give them the opportunity to ask questions and have them responded to in real time. ...." Peer review by Louie S., Reviews Manager , Sports |
| measuring customer satisfaction |
3.79/5 ★ |
"...As a result, Levicute is seeing more sales, customer satisfaction and loyalty than ever. ..." Swanky Australia: New Shopify Plus Agency Launching Near Brisbane |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management |
4.77/5 ★ |
"...We loved the customer service and support with our on-boarding, knowing there is an email sent to every customer for a review has also seen amazing growth in our reviews at LSKD. . ...." Peer review by Jason D., Director, Apparel & Fashion |
|
| Engagement Management with User Generated Content |
4.60/5 ★ |
"...Being able to engage with our community is a really big deal and it was a huge competitive advantage for Okendo when we were exploring our options...." Testimonial by Mike Woodland, Digital Acquisition Manager, Freshly Picked |
|
| engaging and following up |
4.60/5 ★ |
| engaging with scheduling & cadence |
4.60/5 ★ |
| Customer Feedback Management |
4.43/5 ★ |
"...Okendo has helped customers give their feedback on products and give them the opportunity to ask questions and have them responded to in real time. ...." Peer review by Louie S., Reviews Manager , Sports |
|
| measuring customer satisfaction |
4.43/5 ★ |
44+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1403 insights from peers and experts to help you assess how these Okendo use cases fit your Reviews and Reputation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. Testimonial By Ahmad Abdallah |
|
Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees |
|
Okendo has been wonderful to work with. The team was very accomodating in getting us set up. It was so easy to get installed and everything integrates seamlessly Testimonial By Madisson Cartwright |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ahmad Abdallah Creative Content Manager Nominal |
Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. Testimonial By Ahmad Abdallah |
|
Molly Drees Channel Coordinator Grace and Lace |
Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees |
|
Madisson Cartwright Director of Operations & Revenue The Office of Angela Scott |
Okendo has been wonderful to work with. The team was very accomodating in getting us set up. It was so easy to get installed and everything integrates seamlessly Testimonial By Madisson Cartwright |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Quick FlickRead More |
|
Case Study Nimble ActivewearRead More |
|
Case Study The Perfect SculptRead More |
Frequently Asked Questions(FAQ)
for Okendo
What is Okendo?
What is Okendo used for?
What are the top features of Okendo?
Who uses Okendo?
What are Okendo alternatives?
Where is Okendo located?
Popular Business Setting
for Okendo
Top Industries
- Apparel & Fashion
- Retail
- Food & Beverages
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Okendo to Acquire customers and Enhance customer relationships
Okendo Alternatives
Peer and Expert Opinion on Features
for Okendo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (42) |
| Gamification | Read Reviews (42) |
| Personalization | Read Reviews (33) |
| Widgets | Read Reviews (16) |
| Ticketing | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (42) |
| Gamification | Read Reviews (42) |
| Personalization | Read Reviews (33) |
| Widgets | Read Reviews (16) |
| Ticketing | Read Reviews (10) |
IT and Other Capabilities
for Okendo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (26) |
| Data Import | Read Reviews (82) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (26) |
| Data Import | Read Reviews (82) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (193) |
| Email Support | Read Reviews (21) |
| Chat Support | Read Reviews (17) |
| Phone Support | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (193) |
| Email Support | Read Reviews (21) |
| Chat Support | Read Reviews (17) |
| Phone Support | Read Reviews (16) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (129) |
| Analytics | Read Reviews (54) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (129) |
| Analytics | Read Reviews (54) |
Software Failure Risk Guidance
?for Okendo
Overall Risk Meter
Top Failure Risks for Okendo
Vendor Profile Details
Company Name
Okendo
Company Website
https://www.okendo.io/HQ Location
333 George St, Level 5, Sydney, New South Wales 2000, AU
Employees
2-10
Social
Financials
NA
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