Okendo Overview

This is a summary of the comprehensive capabilities and benefits of Okendo based on over 1403 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Okendo, PowerReviews, TargetBay, ReviewTrackers, Grade.Us Review Management, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Okendo is right for your needs? Our Cuspera AI engine can evaluate how Okendo fits your specific business needs, industry, and context. Get your personalized assessment report today.

Okendo supports business activities such as:

  • Rating And Review Management
  • Engagement Management
  • Customer Feedback Management
  • Advertisement
  • Sending & Publishing Communications

Okendo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Build Brand Awareness, Improve ROI, etc. It can help manage these activities if you use User Generated Content Social Media and Facebook for these needs. As a solution, Okendo's capabilities include Rewards, Gamification, Personalization, etc.

Okendo Apparel & Fashion Vertical is its biggest customer base.

Reviews

"Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. " - Ahmad Abdallah

Cuspera Reviews

43 buyers and buying teams have used Cuspera to assess how well Okendo solved their Reviews and Reputation needs. Cuspera uses 1403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Okendo.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Efficiency
  • Launch New Products
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Engagement Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Okendo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management

4.77/5 ★

Read Reviews (142)

"...Instagram and influencer marketing can now be unified with customer ratings and reviews in a single, powerful platform...." Shoppable Instagram by Foursixty
Engagement Management with User Generated Content

4.60/5 ★

Read Reviews (42)

"...Showcase reviews and UGC on social media to build community and engagement. ..." Multi-Channel Marketing
engaging and following up

4.61/5 ★

Read Reviews (32)

"...Click to change slider to slide 1 Click to change slider to slide 2 Click to change slider to slide 3 Engagement and Support...."
engaging with scheduling & cadence

3.17/5 ★

Read Reviews (1)

"...Okendo allowed Nomad to customize and integrate them into their regular email cadence to ensure they were presenting a full-on brand experience...."
Customer Feedback Management

4.43/5 ★

Read Reviews (35)

"...I was really, genuinely surprised by how many customers left feedback, almost exclusively positive feedback and knowing our customer demographic, I think its a great on site tool as it helps potential buyers trust the process knowing that other customers are recommending not just the product but offering advice with respect to sizing etc, makes online shopping easier...."
measuring customer satisfaction

3.79/5 ★

Read Reviews (3)

"...Take customer satisfaction to new heights by enhancing your customer service workflows. ..."
PEER EXPERIENCES
Rating And Review Management

4.77/5 ★

Read Reviews (142)

"...Instagram and influencer marketing can now be unified with customer ratings and reviews in a single, powerful platform...." Shoppable Instagram by Foursixty
Engagement Management with User Generated Content

4.60/5 ★

Read Reviews (42)

"...Showcase reviews and UGC on social media to build community and engagement. ..." Multi-Channel Marketing
engaging and following up

4.60/5 ★

Read Reviews (32)

engaging with scheduling & cadence

4.60/5 ★

Read Reviews (1)

Customer Feedback Management

4.43/5 ★

Read Reviews (35)

"...I was really, genuinely surprised by how many customers left feedback, almost exclusively positive feedback and knowing our customer demographic, I think its a great on site tool as it helps potential buyers trust the process knowing that other customers are recommending not just the product but offering advice with respect to sizing etc, makes online shopping easier...." Peer review by kim c., director, Apparel & Fashion
measuring customer satisfaction

4.43/5 ★

Read Reviews (3)

44+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1403 insights from peers and experts to help you assess how these Okendo use cases fit your Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ahmad Abdallah

Creative Content Manager

Nominal

Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. Testimonial By Ahmad Abdallah

Kate Strollo

Director of Digital Marketing

Copper Cow Coffee

Our early-stage review generation process was non-existent because our initial provider was not nearly as robust as Okendo. Now, it’s easy to solicit reviews with Klaviyo, offer discount codes, and leverage the full power of social proof at different customer touchpoints. Testimonial By Kate Strollo

Darren Ford

Head of Digital

Outland Denim

Having the ability to add relevant reviews to AC emails and leverage data collected through the integration Okendo shares with Klaviyo was a surprise. It’s far more advanced than anything I have seen from other providers. Testimonial By Darren Ford
CUSTOMERS TESTIMONIALS

Ahmad Abdallah

Creative Content Manager

Nominal

Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. Testimonial By Ahmad Abdallah

Kate Strollo

Director of Digital Marketing

Copper Cow Coffee

Our early-stage review generation process was non-existent because our initial provider was not nearly as robust as Okendo. Now, it’s easy to solicit reviews with Klaviyo, offer discount codes, and leverage the full power of social proof at different customer touchpoints. Testimonial By Kate Strollo

Darren Ford

Head of Digital

Outland Denim

Having the ability to add relevant reviews to AC emails and leverage data collected through the integration Okendo shares with Klaviyo was a surprise. It’s far more advanced than anything I have seen from other providers. Testimonial By Darren Ford

Case Studies

COMPANY CASE STUDIES
Case Study Copper Cow Coffee

One way Copper Cow Coffee ensures customer satisfaction is with Okendo

Read More
Case Study Grace and Lace

Grace and Lace was also able to successfully build the loyalty scheme it had envisioned with Okendo

Read More
Case Study Nomad

Using the Okendo, Nomad was able to optimize their customer experience

Read More

Frequently Asked Questions(FAQ)

for Okendo

What is Okendo?

Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping.

What is Okendo used for?

Okendo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Engagement Management and Customer Feedback Management .

What are the top features of Okendo?

Rewards, Gamification and Personalization are some of the top features of Okendo.

Who uses Okendo?

Okendo is used by Apparel & Fashion, Retail and Food & Beverages among other industries.

What are Okendo alternatives?

PowerReviews, TargetBay, ReviewTrackers and Grade.Us Review Management are popular alternatives for Okendo.

Where is Okendo located?

Okendo is headquartered at 333 George St, Level 5, Sydney, New South Wales 2000, AU.

Popular Business Setting

for Okendo

Top Industries

  • Apparel & Fashion
  • Retail
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Okendo to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Okendo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

3.87/5 ★

Read Reviews (42)
Gamification

3.87/5 ★

Read Reviews (42)
Personalization

4.21/5 ★

Read Reviews (33)
Widgets

3.70/5 ★

Read Reviews (16)
Ticketing

3.91/5 ★

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Rewards

3.87/5 ★

Read Reviews (42)
Gamification

3.87/5 ★

Read Reviews (42)
Personalization

4.21/5 ★

Read Reviews (33)
Widgets

3.70/5 ★

Read Reviews (16)
Ticketing

3.91/5 ★

Read Reviews (10)

IT and Other Capabilities

for Okendo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.09/5 ★

Read Reviews (26)
Data Import

4.00/5 ★

Read Reviews (82)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.09/5 ★

Read Reviews (26)
Data Import

4.00/5 ★

Read Reviews (82)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.34/5 ★

Read Reviews (193)
Email Support

3.60/5 ★

Read Reviews (21)
Chat Support

3.44/5 ★

Read Reviews (17)
Phone Support

3.44/5 ★

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.34/5 ★

Read Reviews (193)
Email Support

3.60/5 ★

Read Reviews (21)
Chat Support

3.44/5 ★

Read Reviews (17)
Phone Support

3.44/5 ★

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.63/5 ★

Read Reviews (129)
Analytics

3.53/5 ★

Read Reviews (54)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.63/5 ★

Read Reviews (129)
Analytics

3.53/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Okendo

Overall Risk Meter

Low Medium High

Top Failure Risks for Okendo

Vendor Profile Details

Company Name

Okendo

Company Website

https://www.okendo.io/

HQ Location

333 George St, Level 5, Sydney, New South Wales 2000, AU

Employees

2-10

Social

Financials

SERIES A