Okendo Overview

Okendo revolutionizes growth strategies for Shopify Ecommerce stores with its customer marketing platform. Visit Okendo.io to unlock new business possibilities.

Use Cases

Customers recommend Rating And Review Management, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Okendo.

Other use cases:

  • Advertisement
  • Sending & Publishing Communications
  • Loyalty Management
  • Content Management
  • Channel Marketing
  • Helpdesk Management
  • Direct Marketing
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Okendo.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Efficiency
  • Launch New Products
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Okendo Use-Cases and Business Priorities: Customer Satisfaction Data

Okendo works with different mediums / channels such as User Generated Content, Social Media, and Facebook,

Okendo's features include Rewards, Gamification, Personalization, etc.

Reviews

"Working with Okendo has been excellent. We’ve received top-notch support, communication, and instruction from our account manager, responses are quick and thorough, and it’s easy to get a walkthrough when we’re stuck." - David Bilow

Okendo, PowerReviews, TargetBay, ReviewTrackers, Grade.Us Review Management, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Okendo

Top Industries

  • Apparel & Fashion
  • Retail
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Okendo is popular in Apparel & Fashion, Retail, and Food & Beverages and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Okendo Use Cases

How does Okendo address your Rating And Review Management Challenges?

How does Okendo facilitate Engagement Management?

How can Okendo enhance your Customer Feedback Management process?

What benefits does Okendo offer for Sending & Publishing Communications?

44+ more Business Use Cases

43 buyers and buying teams have used Cuspera to assess how well Okendo solved their Reviews and Reputation needs. Cuspera uses 1403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Okendo testimonial

David Bilow

Vice President Digital Sales & Strategy

Arctic Cool

Working with Okendo has been excellent. We’ve received top-notch support, communication, and instruction from our account manager, responses are quick and thorough, and it’s easy to get a walkthrough when we’re stuck. Testimonial By David Bilow
Okendo testimonial

Kate Strollo

Director of Digital Marketing

Copper Cow Coffee

Our early-stage review generation process was non-existent because our initial provider was not nearly as robust as Okendo. Now, it’s easy to solicit reviews with Klaviyo, offer discount codes, and leverage the full power of social proof at different customer touchpoints. Testimonial By Kate Strollo
Okendo testimonial

Iris Smit

Founder & CEO

Quick Flick

Migrating to Okendo was incredibly easy. The team managed the entire process for us, so it was completely pain-free. Testimonial By Iris Smit
CUSTOMERS TESTIMONIALS
Okendo testimonial

David Bilow

Vice President Digital Sales & Strategy

Arctic Cool

Working with Okendo has been excellent. We’ve received top-notch support, communication, and instruction from our account manager, responses are quick and thorough, and it’s easy to get a walkthrough when we’re stuck. Testimonial By David Bilow
Okendo testimonial

Kate Strollo

Director of Digital Marketing

Copper Cow Coffee

Our early-stage review generation process was non-existent because our initial provider was not nearly as robust as Okendo. Now, it’s easy to solicit reviews with Klaviyo, offer discount codes, and leverage the full power of social proof at different customer touchpoints. Testimonial By Kate Strollo
Okendo testimonial

Iris Smit

Founder & CEO

Quick Flick

Migrating to Okendo was incredibly easy. The team managed the entire process for us, so it was completely pain-free. Testimonial By Iris Smit

Case Studies

COMPANY INDUSTRY CASE STUDIES
Okendo case study
Consumer Goods
Consumer Goods
Case Study Flamingo Estate

Using Okendo Flamingo Estate rewarded customers who left a review with a 10% discount on their next purchase.

Read More
Okendo case study
Food & Beverages
Food & Beverages
Case Study Sans Drinks

With Okendo in place, Sans Drinks has since collected 3,300+ reviews in less than a year

Read More
Okendo case study
Apparel & Fashion
Apparel & Fashion
Case Study Scotch Porter

Using Okendo, Scotch Porter was able to leverage a nuanced understanding of their customers to deliver an exceptional customer experience on site.

Read More

Video

Strategies to Increase Your Reviews ROI with Okendo

Video Thumbnail

Frequently Asked Questions(FAQ)

for Okendo

What is Okendo?

Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping.

It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.

Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.

What is Okendo used for?

Okendo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Engagement Management and Customer Feedback Management .

What are the top features of Okendo?

Rewards, Gamification and Personalization are some of the top features of Okendo.

Who uses Okendo?

Okendo is used by Apparel & Fashion, Retail and Food & Beverages among other industries.

What are Okendo alternatives?

PowerReviews, TargetBay, ReviewTrackers and Grade.Us Review Management are popular alternatives for Okendo.

Where is Okendo located?

Okendo is headquartered at 333 George St, Level 5, Sydney, New South Wales 2000, AU.
lightning

Peers used Okendo for rating and review management and engagement management

Okendo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.63/5 ★

Read Reviews (129)
Analytics

3.53/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.63/5 ★

Read Reviews (129)
Analytics

3.53/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Okendo

Overall Risk Meter

Low Medium High

Top Failure Risks for Okendo

Okendo Feeds

Build Your Dream Loyalty Program with Okendo Loyalty

Maximize customer lifetime value, increase customer engagement, and drive revenue with Okendo Loyalty We’re excited to announce the launch of Okendo

The post Build Your Dream Loyalty Program with Okendo Loyalty appeared first on Okendo.

03/06/2024 - source

Consumer Decision-Making Process: The 5 Key Stages

Uncover the psychology of customer decision-making. Learn about the stages and factors that shape consumer choices in this guide.

The post Consumer Decision-Making Process: The 5 Key Stages appeared first on Okendo.

25/03/2024 - source

Okendo Profile

Company Name

Okendo

Company Website

https://www.okendo.io/

HQ Location

333 George St, Level 5, Sydney, New South Wales 2000, AU

Employees

2-10

Social

Financials

SERIES A