Okendo Overview
This is a summary of the comprehensive capabilities and benefits of Okendo based on over 1403 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Okendo, PowerReviews, TargetBay, ReviewTrackers, Grade.Us Review Management, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Okendo is right for your needs? Our Cuspera AI engine can evaluate how Okendo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Okendo supports business activities such as:
- Rating And Review Management
- Engagement Management
- Customer Feedback Management
- Advertisement
- Sending & Publishing Communications
Okendo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Build Brand Awareness, Improve ROI, etc. It can help manage these activities if you use User Generated Content Social Media and Facebook for these needs. As a solution, Okendo's capabilities include Rewards, Gamification, Personalization, etc.
Okendo Apparel & Fashion Vertical is its biggest customer base.
Reviews
"Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. " - Ahmad Abdallah
Cuspera Reviews
43 buyers and buying teams have used Cuspera to assess how well Okendo solved their Reviews and Reputation needs. Cuspera uses 1403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Okendo.
Use Cases
Peers recommend Rating And Review Management , Engagement Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Okendo.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Rating And Review Management |
4.77/5 ★ |
"...Instagram and influencer marketing can now be unified with customer ratings and reviews in a single, powerful platform...." Shoppable Instagram by Foursixty |
Engagement Management with User Generated Content |
4.60/5 ★ |
"...Showcase reviews and UGC on social media to build community and engagement. ..." Multi-Channel Marketing |
engaging and following up |
4.61/5 ★ |
"...Click to change slider to slide 1 Click to change slider to slide 2 Click to change slider to slide 3 Engagement and Support...." Content Management |
engaging with scheduling & cadence |
3.17/5 ★ |
"...Okendo allowed Nomad to customize and integrate them into their regular email cadence to ensure they were presenting a full-on brand experience...." Case Study Nomad |
Customer Feedback Management |
4.43/5 ★ |
"...I was really, genuinely surprised by how many customers left feedback, almost exclusively positive feedback and knowing our customer demographic, I think its a great on site tool as it helps potential buyers trust the process knowing that other customers are recommending not just the product but offering advice with respect to sizing etc, makes online shopping easier...." Peer review by kim c., director, Apparel & Fashion |
measuring customer satisfaction |
3.79/5 ★ |
"...Take customer satisfaction to new heights by enhancing your customer service workflows. ..." Okendo & Gorgias |
PEER EXPERIENCES | |
---|---|
Rating And Review Management |
4.77/5 ★ |
"...Instagram and influencer marketing can now be unified with customer ratings and reviews in a single, powerful platform...." Shoppable Instagram by Foursixty |
|
Engagement Management with User Generated Content |
4.60/5 ★ |
"...Showcase reviews and UGC on social media to build community and engagement. ..." Multi-Channel Marketing |
|
engaging and following up |
4.60/5 ★ |
engaging with scheduling & cadence |
4.60/5 ★ |
Customer Feedback Management |
4.43/5 ★ |
"...I was really, genuinely surprised by how many customers left feedback, almost exclusively positive feedback and knowing our customer demographic, I think its a great on site tool as it helps potential buyers trust the process knowing that other customers are recommending not just the product but offering advice with respect to sizing etc, makes online shopping easier...." Peer review by kim c., director, Apparel & Fashion |
|
measuring customer satisfaction |
4.43/5 ★ |
44+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1403 insights from peers and experts to help you assess how these Okendo use cases fit your Reviews and Reputation needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. Testimonial By Ahmad Abdallah |
|
Our early-stage review generation process was non-existent because our initial provider was not nearly as robust as Okendo. Now, it’s easy to solicit reviews with Klaviyo, offer discount codes, and leverage the full power of social proof at different customer touchpoints. Testimonial By Kate Strollo |
|
Having the ability to add relevant reviews to AC emails and leverage data collected through the integration Okendo shares with Klaviyo was a surprise. It’s far more advanced than anything I have seen from other providers. Testimonial By Darren Ford |
CUSTOMERS | TESTIMONIALS |
---|---|
Ahmad Abdallah Creative Content Manager Nominal |
Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. Testimonial By Ahmad Abdallah |
Kate Strollo Director of Digital Marketing Copper Cow Coffee |
Our early-stage review generation process was non-existent because our initial provider was not nearly as robust as Okendo. Now, it’s easy to solicit reviews with Klaviyo, offer discount codes, and leverage the full power of social proof at different customer touchpoints. Testimonial By Kate Strollo |
Darren Ford Head of Digital Outland Denim |
Having the ability to add relevant reviews to AC emails and leverage data collected through the integration Okendo shares with Klaviyo was a surprise. It’s far more advanced than anything I have seen from other providers. Testimonial By Darren Ford |
Case Studies
COMPANY | CASE STUDIES |
---|---|
Case Study Copper Cow CoffeeRead More |
|
Case Study Grace and LaceRead More |
|
Case Study NomadRead More |
Frequently Asked Questions(FAQ)
for Okendo
What is Okendo?
What is Okendo used for?
What are the top features of Okendo?
Who uses Okendo?
What are Okendo alternatives?
Where is Okendo located?
Popular Business Setting
for Okendo
Top Industries
- Apparel & Fashion
- Retail
- Food & Beverages
Popular in
- Small Business
- Mid Market
- Enterprise
Okendo Alternatives
Peer and Expert Opinion on Features
for Okendo
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Rewards | Read Reviews (42) |
Gamification | Read Reviews (42) |
Personalization | Read Reviews (33) |
Widgets | Read Reviews (16) |
Ticketing | Read Reviews (10) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Rewards | Read Reviews (42) |
Gamification | Read Reviews (42) |
Personalization | Read Reviews (33) |
Widgets | Read Reviews (16) |
Ticketing | Read Reviews (10) |
IT and Other Capabilities
for Okendo
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (26) |
Data Import | Read Reviews (82) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (26) |
Data Import | Read Reviews (82) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (193) |
Email Support | Read Reviews (21) |
Chat Support | Read Reviews (17) |
Phone Support | Read Reviews (16) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (193) |
Email Support | Read Reviews (21) |
Chat Support | Read Reviews (17) |
Phone Support | Read Reviews (16) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (129) |
Analytics | Read Reviews (54) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (129) |
Analytics | Read Reviews (54) |
Software Failure Risk Guidance
?for Okendo
Overall Risk Meter
Top Failure Risks for Okendo
Vendor Profile Details
Company Name
Okendo
Company Website
https://www.okendo.io/HQ Location
333 George St, Level 5, Sydney, New South Wales 2000, AU
Employees
2-10
Social
Financials
SERIES A