Product and Vendor News

Customer stories

Product Business Settings

Okendo is popular in Apparel & Fashion, Retail, and Food & Beverages industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

E-Commerce Software
Marketing Automation
Customer Loyalty Management
Help Desk

Okendo Product Overview

Okendo offers a customer marketing platform designed to boost growth and enhance customer loyalty. It leverages social proof and word-of-mouth marketing to drive conversions, making it a valuable tool for businesses looking to strengthen their market presence. By integrating seamlessly with Shopify, Okendo is trusted by some of the platform's fastest-growing merchants. The platform focuses on transforming casual shoppers into dedicated superfans, thus fostering profitable customer relationships. A unique aspect of Okendo is its ability to scale influence and drive engagement through user-generated content, providing businesses with a competitive edge in the crowded e-commerce landscape.

How satisfied the customers are with Okendo use-cases

Reviews

"Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team o...r have gone more smoothly." - Molly Drees
"We carefully evaluated the pricing and features of other platforms and it was clear not only did Okendo provide all the functionality but their subscription terms were far more reasonable. We had vendors quoting us $10,000 - $20,000 on an annual con...tract that required upfront payment. This seemed totally crazy given that Okendo can provide everything we need for a fraction of that price - and pay monthly!" - Matt Squillace

Okendo Customer Insights, Testimonials and Case Studies

What solutions does Okendo provide for Rating And Review Management?

What makes Okendo ideal for Engagement Management?

How efficiently Does Okendo manage your Customer Feedback Management?

How efficiently Does Okendo manage your Sending & Publishing Communications?

What is Okendo?

Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping.

It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.

Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.

What is Okendo used for?

Okendo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Engagement Management and Customer Feedback Management .

What are the top features of Okendo?

Rewards, Gamification and Personalization are some of the top features of Okendo.

Who uses Okendo?

Okendo is used by Apparel & Fashion, Retail and Food & Beverages among other industries.

What are Okendo alternatives?

NiceJob, Broadly, BirdEye and Grade.Us Review Management are popular alternatives for Okendo.

Where is Okendo located?

Okendo is headquartered at 333 George St, Level 5, Sydney, New South Wales 2000, AU.

43 buyers and buying teams have used Cuspera to assess how well Okendo solved their Reviews and Reputation needs. Cuspera uses 1403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
Okendo testimonial

Molly Drees

Channel Coordinator

Grace and Lace

Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees
Okendo testimonial

Matt Squillace

Co-Founder

The Perfect Sculpt

We carefully evaluated the pricing and features of other platforms and it was clear not only did Okendo provide all the functionality but their subscription terms were far more reasonable. We had vendors quoting us $10,000 - $20,000 on an annual contract that required upfront payment. This seemed t...otally crazy given that Okendo can provide everything we need for a fraction of that price - and pay monthly!

Testimonial By Matt Squillace
Okendo testimonial

Aleesha Worthington

Sr. Brand Director of Marketing & Ecommerce

Scotch Porter

At Scotch Porter, we’re focused on meeting our consumers where they are. Using Okendo’s Postscript integration to reach customers via SMS, we’ve increased our overall rate of review generation by at least 12%. Testimonial By Aleesha Worthington
CUSTOMERS TESTIMONIALS
Okendo testimonial

Molly Drees

Channel Coordinator

Grace and Lace

Okendo’s team was amazing and handled every little detail themselves, from customizing our review widget to matching our onsite branding and setting up Review Request Email flows in Klaviyo. I don’t think it could have been much easier on our team or have gone more smoothly. Testimonial By Molly Drees
Okendo testimonial

Matt Squillace

Co-Founder

The Perfect Sculpt

We carefully evaluated the pricing and features of other platforms and it was clear not only did Okendo provide all the functionality but their subscription terms were far more reasonable. We had vendors quoting us $10,000 - $20,000 on an annual contract that required upfront payment. This seemed t...otally crazy given that Okendo can provide everything we need for a fraction of that price - and pay monthly!

Testimonial By Matt Squillace
Okendo testimonial

Aleesha Worthington

Sr. Brand Director of Marketing & Ecommerce

Scotch Porter

At Scotch Porter, we’re focused on meeting our consumers where they are. Using Okendo’s Postscript integration to reach customers via SMS, we’ve increased our overall rate of review generation by at least 12%. Testimonial By Aleesha Worthington

Vegamour - Consumer Goods

Vegamour used Okendo Reviews to improve their customer review process. They switched from Yotpo to Okendo for better integrations and customer service. With Okendo, Vegamour sends review requests at ...the right time for each product. This led to 21% of all revenue being influenced by Okendo and a 277% increase in conversions. Vegamour found Okendo easy to use and appreciated the strong support and flexible features.

Read on →

Moana Bikini - Apparel & Fashion

Moana Bikini used Okendo to manage reviews, loyalty, and referrals in one platform. They wanted to boost customer loyalty and make it easier to reward top customers. Okendo helped them collect more p...hoto and video reviews for their marketing. Moana Bikini saw a 33x ROI from Okendo Loyalty. Loyalty members were 2.5 times more likely to buy again. Their loyalty members had a 23% higher average order value than non-members.

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SABO - Apparel & Fashion

Okendo Loyalty helped SABO launch a custom loyalty program that fits their brand. SABO used Okendo and Klaviyo to send personalized messages and boost repeat purchases. The new program includes a sec...ret VIP tier and rewards for purchases, reviews, and social actions. Loyalty members are 5x more likely to buy again. SABO saw a 9.3% increase in average order value for loyalty members and an 11% rise in conversion rate.

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Kineon - Health, Wellness And Fitness

Okendo Reviews helped Kineon collect product reviews with user-generated content. Kineon used Okendo to get customer feedback and improve marketing. They launched a campaign using real reviews and go...t four times more inquiries than before. Kineon saw a 4x increase in top-line revenue. They achieved a 416x ROI and a 325% higher conversion rate for customers who interacted with Okendo Reviews.

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NEIWAI - Apparel & Fashion

Okendo Quizzes helped NEIWAI guide shoppers to the right products. NEIWAI set up the Barely Zero Quiz quickly before the holiday season. The quiz gave shoppers personalized bra recommendations. NEIWA...I saw a 15% conversion rate from the quiz. They achieved a 53x ROI using Okendo Quizzes. The easy setup let NEIWAI test and expand their quiz strategy fast.

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K9 Ballistics - Consumer Goods

Okendo helped K9 Ballistics switch from Yotpo to a single platform for reviews, quizzes, and surveys. The company used Okendo to streamline operations and power their customer marketing strategy. Oke...ndo Reviews influenced 22% of revenue, and quizzes achieved a 13% conversion rate. The Klaviyo integration enabled personalized campaigns and improved customer engagement. K9 Ballistics found Okendo easier to use and more effective for driving revenue and loyalty.

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Strategies to Increase Your Reviews ROI with Okendo

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Peers used Okendo for rating and review management and engagement management

Okendo Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.63/5

Read Reviews (129)
Analytics

3.53/5

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.63/5

Read Reviews (129)
Analytics

3.53/5

Read Reviews (54)

Software Failure Risk Guidance

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for Okendo

Overall Risk Meter

Low Medium High

Top Failure Risks for Okendo

Okendo Pty Ltd. News

Product
 

Introducing Okendo Loyalty x Shopify POS

Okendo introduces Okendo Loyalty x Shopify POS, enhancing its customer marketing platform with features like reviews, quizzes, referrals, and loyalty programs to build stronger customer relationships and drive conversions.

Product
 

Ecommerce Marketing Funnel: 5 Key Stages for Conversion

Okendo.io enhances ecommerce business through customer reviews, loyalty programs, and integrations, driving conversions and customer success. Explore customer stories and support resources.

Okendo Pty Ltd. Profile

Company Name

Okendo Pty Ltd.

Company Website

https://www.okendo.io/

HQ Location

333 George St, Level 5, Sydney, New South Wales 2000, AU

Employees

2-10

Social

Financials

SERIES A