Attentive Overview

Attentive transforms SMS and email marketing with its AI-powered platform, making customer interactions more engaging and personalized. This platform stands out by enabling businesses to craft personalized messages at scale, ensuring that each customer receives content tailored to their preferences and behaviors. With over 100 integrations, Attentive seamlessly connects with existing systems, enhancing marketing efforts without disrupting workflows. The platform's real-time data activation elevates marketing strategies, allowing businesses to create and send high-performing campaigns quickly. Notably, Attentive users have reported a significant increase in engagement metrics, such as a 2X boost in interaction rates. Whether you're in e-commerce or customer service, Attentive offers tools to innovate and deliver measurable results.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Communication Management, as the business use cases that they have been most satisfied with while using Attentive.

Other use cases:

  • Channel Marketing
  • Digital Marketing
  • Advertisement
  • Segmentation And Targeting
  • Coaching
  • Generation Of New Leads
  • Measuring Net Promoter Score
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Attentive.

Other priorities:

  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Acquire Customers
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
See all business priorities See less business priorities

Attentive Use-Cases and Business Priorities: Customer Satisfaction Data

Attentive works with different mediums / channels such as Text SMS. and Mobile.

Attentive's features include Personalization, Gamification, Rewards, etc. and Attentive support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Attentive analytics capabilities include Custom Reports, and Analytics.

Reviews

"We were looking for a platform that would be a true collaborative partner with our internal teams. Attentive supports our needs as a young and scaling SMS program. They’re always willing to work with us—not just from an account standpoint, but from ...a technical and development standpoint." - Stephanie Turner

Attentive, Slicktext, TextUs, DialMyCalls, Alpha Anywhere, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Attentive offers a comprehensive personalized text messaging solution for innovative brands. With 99% open rates, 30%+ click-through rates, and 25x+ ROI, it ensures effective engagement.

Popular Business Setting

for Attentive

Top Industries

  • Retail
  • Internet
  • Apparel & Fashion

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Attentive is popular in Retail, Internet, and Apparel & Fashion and is widely used by Mid Market, Enterprise, and Small Business.

Attentive Customer wins, Customer success stories, Case studies

How can Attentive enhance your Engagement Management process?

What benefits does Attentive offer for Loyalty Management?

What makes Attentive ideal for Communication Management?

How does Attentive facilitate Channel Marketing?

How does Attentive address your Digital Marketing Challenges?

542 buyers and buying teams have used Cuspera to assess how well Attentive solved their Mobile Marketing needs. Cuspera uses 1024 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

CUSTOMERS TESTIMONIALS
Attentive testimonial

Stephanie Turner

Director, Targeted Marketing

Michaels

We were looking for a platform that would be a true collaborative partner with our internal teams. Attentive supports our needs as a young and scaling SMS program. They’re always willing to work with us—not just from an account standpoint, but from a technical and development standpoint. Testimonial By Stephanie Turner
Attentive testimonial

Adam Bshero

VP of Digital Marketing

Beekman 1802

When we were evaluating vendors, Attentive stood out as one of the leaders in the space. You had the integrations Beekman 1802 needed, like Shopify and Zendesk. We also knew we wanted our own dedicated short code. Attentive met all the criteria we were looking for. Testimonial By Adam Bshero
Attentive testimonial

Isaac Gad

CEO and Founder

Slate & Tell

Attentive’s two-tap sign-up definitely sold me. When I saw the two-tap sign-up, that was it. I was ready. It’s a great feature—very simple. No one wants to type in their phone number on mobile when you could just tap the button to subscribe. Testimonial By Isaac Gad
CUSTOMERS TESTIMONIALS
Attentive testimonial

Stephanie Turner

Director, Targeted Marketing

Michaels

We were looking for a platform that would be a true collaborative partner with our internal teams. Attentive supports our needs as a young and scaling SMS program. They’re always willing to work with us—not just from an account standpoint, but from a technical and development standpoint. Testimonial By Stephanie Turner
Attentive testimonial

Adam Bshero

VP of Digital Marketing

Beekman 1802

When we were evaluating vendors, Attentive stood out as one of the leaders in the space. You had the integrations Beekman 1802 needed, like Shopify and Zendesk. We also knew we wanted our own dedicated short code. Attentive met all the criteria we were looking for. Testimonial By Adam Bshero
Attentive testimonial

Isaac Gad

CEO and Founder

Slate & Tell

Attentive’s two-tap sign-up definitely sold me. When I saw the two-tap sign-up, that was it. I was ready. It’s a great feature—very simple. No one wants to type in their phone number on mobile when you could just tap the button to subscribe. Testimonial By Isaac Gad
 

Attentive Achieves 125% Growth in Australia as Personalised Mobile Marketing Increases | Press Releases

Attentive has achieved 125% revenue growth in Australia, driven by its AI-powered SMS and email marketing platform. Over 200 brands, including July and Hey Bud, use Attentive for personalized custome...r communications. The platform's AI innovations enable brands to create tailored experiences, significantly boosting customer engagement and revenue. Attentive's tools have helped brands achieve an average revenue lift of 124%.

Read on →
 

Demand for AI Marketing and Personalisation Accelerates in the UK: Attentive Sees 128% Growth in the Last Year | Press Releases

Attentive, an AI-powered SMS and email marketing platform, reported a 128% revenue growth in the UK over the past year. The company now collaborates with over 500 brands in the region, highlighting t...he increasing demand for personalized marketing solutions. Attentive's AI innovations, including AI Journeys and AI Pro, have significantly enhanced customer engagement, driving a 115% increase in revenue and 117% more purchases.

Read on →

JAXXON - Retail - Retail

Attentive helped JAXXON achieve a 688x ROI on email after migrating their program. JAXXON saw a 40% year-over-year increase in email subscribers and an 84% rise in total email visits. By combining SM...S and email, JAXXON improved segmentation and personalized journeys. Integrated A/B testing and partner tools like Okendo and Loop Returns boosted engagement and customer feedback. JAXXON drove 25% more revenue and 20% more net transactions after switching to Attentive.

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UNTUCKit - Apparel & Fashion - Apparel & Fashion

Attentive helped UNTUCKit unify SMS and email marketing on one platform. The brand saw a 25% year-over-year increase in revenue from triggered journeys. Email journeys reached unique open rates near ...60%. Within six months, lifecycle-driven revenue grew by over 30%. UNTUCKit eliminated channel silos and improved customer engagement using Attentive’s AI Pro and Identity AI. The solution enabled more targeted, cross-channel campaigns and a seamless customer experience.

Read on →

APL - Apparel & Fashion - Apparel & Fashion

Attentive helped APL boost repeat purchases with SMS marketing. APL used personalized text messages to connect with shoppers and drive engagement. Their triggered SMS strategy included welcome, aband...oned cart, and transactional messages. APL achieved a 78x ROI and a 32% average conversion rate on triggered texts. 25% of SMS subscribers made three or more purchases. The brand also expanded its SMS program to Canada.

Read on →

Steve Madden - Apparel & Fashion - Apparel & Fashion

Attentive helped Steve Madden make SMS its most engaged channel. The brand saw a 36% increase in subscriber growth using AI Grow. 38% of SMS subscribers made two or more purchases. Cart abandonment m...essages achieved a 15.7% click-through rate. Steve Madden increased overall revenue by 26% with Attentive’s automation and AI tools. The company now builds stronger customer relationships and drives more repeat buyers.

Read on →

Introducing the Next Evolution of Attentive AI

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Frequently Asked Questions(FAQ)

for Attentive

What is Attentive?

Attentive is a personalized mobile messaging platform, delivering the future of two-way mobile communications between companies and consumers. Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle.

The company's platform uses behavioral data and helps brands to automatically send personalized mobile messages across the entire customer lifecycle from product recommendations and limited-time sales to payments and real-time customer service, enabling e-commerce and retail businesses to connect with mobile shoppers in a new way through messaging.

Through this integration, brands can ensure their customers are getting the best support experience possible, whenever and wherever they need it, by enabling their customer support teams to directly answer customers’ requests sent via text message.

What is Attentive used for?

Attentive is a Mobile Marketing Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Engagement Management, Loyalty Management and Communication Management .

What are the top features of Attentive?

Personalization, Gamification and Rewards are some of the top features of Attentive.

Who uses Attentive?

Attentive is used by Retail, Internet and Apparel & Fashion among other industries.

What are Attentive alternatives?

Slicktext, TextUs, DialMyCalls and Alpha Anywhere are popular alternatives for Attentive.

Where is Attentive located?

Attentive is headquartered at 221 River Street, Suite 9047 Hoboken, NJ 07030.
lightning

Peers used Attentive for engagement management and loyalty management

Attentive Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

4.48/5

Read Reviews (60)
Analytics

2.65/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

4.48/5

Read Reviews (60)
Analytics

2.65/5

Read Reviews (4)

Software Failure Risk Guidance

?

for Attentive

Overall Risk Meter

Low Medium High

Top Failure Risks for Attentive

Attentive News

Partnership

SmarterSends Adds 2-Way SMS Integration with Attentive

SmarterSends has launched a new integration with Attentive, enhancing two-way SMS capabilities for enterprise brands. This integration allows decentralized teams to use SMS as an engagement channel while maintaining centralized governance and brand controls. It is designed for various sectors, including retail and financial services, enabling localized campaigns and customer interactions with oversight from central leadership.

Partnership

SmarterSends Integrates with Attentive for Enterprise SMS

SmarterSends and Attentive have integrated their platforms to enhance enterprise SMS communication, enabling two-way messaging with centralized brand governance. This integration allows businesses to manage SMS as a formal marketing channel, balancing local team flexibility with corporate oversight. It targets enterprise marketing leaders and is particularly beneficial for organizations with distributed workforces.

Partnership

SmarterSends Launches 2-Way SMS Integration with Attentive

SmarterSends has launched a two-way SMS integration with Attentive, enhancing enterprise-level conversational messaging. This integration allows brands to manage two-way SMS across distributed teams with centralized governance, improving engagement and compliance. It supports various industries, including retail and financial services, by enabling localized campaigns while maintaining strategic control.

Partnership

SmarterSends Launches Enterprise 2-Way SMS Integration with Attentive ...

SmarterSends has launched an integration with Attentive, enabling enterprise brands to operationalize two-way SMS with centralized governance. This integration supports distributed teams in sectors like retail and financial services, allowing localized campaigns while maintaining brand control. It enhances Attentive's omnichannel marketing platform by adding a governance layer for two-way SMS, ensuring compliance and brand consistency.

Attentive Profile

Company Name

Attentive

Company Website

https://www.attentive.com/

HQ Location

221 River Street, Suite 9047 Hoboken, NJ 07030

Employees

101-250

Social

Financials

SERIES E