Attentive Overview

Attentive transforms SMS and email marketing with its AI-powered platform, making customer interactions more engaging and personalized. This platform stands out by enabling businesses to craft personalized messages at scale, ensuring that each customer receives content tailored to their preferences and behaviors. With over 100 integrations, Attentive seamlessly connects with existing systems, enhancing marketing efforts without disrupting workflows. The platform's real-time data activation elevates marketing strategies, allowing businesses to create and send high-performing campaigns quickly. Notably, Attentive users have reported a significant increase in engagement metrics, such as a 2X boost in interaction rates. Whether you're in e-commerce or customer service, Attentive offers tools to innovate and deliver measurable results.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Communication Management, as the business use cases that they have been most satisfied with while using Attentive.

Other use cases:

  • Channel Marketing
  • Digital Marketing
  • Advertisement
  • Segmentation And Targeting
  • Coaching
  • Generation Of New Leads
  • Measuring Net Promoter Score
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Attentive.

Other priorities:

  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Acquire Customers
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
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Attentive Use-Cases and Business Priorities: Customer Satisfaction Data

Attentive works with different mediums / channels such as Text SMS. and Mobile.

Attentive's features include Personalization, Gamification, Rewards, etc. and Attentive support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Attentive analytics capabilities include Custom Reports, and Analytics.

Reviews

"Attentive’s two-tap sign-up definitely sold me. When I saw the two-tap sign-up, that was it. I was ready. It’s a great feature—very simple. No one wants to type in their phone number on mobile when you could just tap the button to subscribe." - Isaac Gad

Attentive, Slicktext, TextUs, DialMyCalls, Alpha Anywhere, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Attentive offers a comprehensive personalized text messaging solution for innovative brands. With 99% open rates, 30%+ click-through rates, and 25x+ ROI, it ensures effective engagement.

Popular Business Setting

for Attentive

Top Industries

  • Retail
  • Internet
  • Apparel & Fashion

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Attentive is popular in Retail, Internet, and Apparel & Fashion and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Attentive Use Cases

How does Attentive address your Engagement Management Challenges?

What makes Attentive ideal for Loyalty Management?

How can Attentive enhance your Communication Management process?

Why is Attentive the best choice for Channel Marketing?

How does Attentive address your Digital Marketing Challenges?

36+ more Business Use Cases

542 buyers and buying teams have used Cuspera to assess how well Attentive solved their Mobile Marketing needs. Cuspera uses 1024 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Attentive testimonial

Isaac Gad

CEO and Founder

Slate & Tell

Attentive’s two-tap sign-up definitely sold me. When I saw the two-tap sign-up, that was it. I was ready. It’s a great feature—very simple. No one wants to type in their phone number on mobile when you could just tap the button to subscribe. Testimonial By Isaac Gad
Attentive testimonial

Lindsay McGovern

Senior Director of CRM and Lifecycle

Thrive Market

Setting up Attentive’s Zendesk integration literally took 30 seconds. That was amazing. Testimonial By Lindsay McGovern
Attentive testimonial

Maya Menon O’Connor

Director of Marketing

Swap.com

We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest revenue generator—it was important for us to test ...new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged.

Testimonial By Maya Menon O’Connor
CUSTOMERS TESTIMONIALS
Attentive testimonial

Isaac Gad

CEO and Founder

Slate & Tell

Attentive’s two-tap sign-up definitely sold me. When I saw the two-tap sign-up, that was it. I was ready. It’s a great feature—very simple. No one wants to type in their phone number on mobile when you could just tap the button to subscribe. Testimonial By Isaac Gad
Attentive testimonial

Lindsay McGovern

Senior Director of CRM and Lifecycle

Thrive Market

Setting up Attentive’s Zendesk integration literally took 30 seconds. That was amazing. Testimonial By Lindsay McGovern
Attentive testimonial

Maya Menon O’Connor

Director of Marketing

Swap.com

We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest revenue generator—it was important for us to test ...new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged.

Testimonial By Maya Menon O’Connor

Case Studies

Retail

CASE STUDY Brighton

Attentive and AfterShip worked together to help Brighton. They used Attentive's messaging and integration tools. This drove $4 million in revenue for Brighton. The integration helped send targeted me...ssages and improved customer engagement. Brighton saw strong results from this partnership.

Entertainment

CASE STUDY Studio Movie Grill

Attentive helped Studio Movie Grill launch SMS marketing. The company used Attentive's SMS tools to connect with customers. After launching, Studio Movie Grill saw a 49x return on investment. The res...ults show strong revenue growth from targeted messaging. Attentive's platform made it easy to reach moviegoers and boost engagement.

Entertainment

CASE STUDY Anaheim Ducks

Attentive helped the Anaheim Ducks use SMS marketing to reach fans quickly. The team used targeted messages and campaigns to boost engagement. Attentive's deliverability tools made sure messages arri...ved even during busy times. The Ducks improved fan communication and saw better results with SMS. The solution made it easy to connect with their audience in real time.

Retail

CASE STUDY Represent Clothing

Attentive helped Represent Clothing reengage customers using SMS marketing. The company used targeted messages to connect with subscribers. This led to a 32% repeat purchase rate among SMS subscriber...s. Attentive's platform made it easy to send campaigns and track results. Represent Clothing improved customer engagement and drove more sales.

Health, Wellness and Fitness

CASE STUDY Puresport

Attentive helped Puresport unlock 15x ROI through personalization and exclusive experiences. Puresport used Attentive's SMS and email marketing tools to connect with customers. The solution included ...targeted messages and campaigns. Puresport saw strong results from these personalized marketing efforts.

Apparel & Fashion

CASE STUDY Nadine Merabi

Attentive helped Nadine Merabi boost customer engagement using SMS marketing. The company used targeted messages and campaigns to connect with customers. Nadine Merabi achieved a 77x return on invest...ment with Attentive's SMS tools. The solution improved engagement and drove strong business results.

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Introducing the Next Evolution of Attentive AI

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Frequently Asked Questions(FAQ)

for Attentive

What is Attentive?

Attentive is a personalized mobile messaging platform, delivering the future of two-way mobile communications between companies and consumers. Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle.

The company's platform uses behavioral data and helps brands to automatically send personalized mobile messages across the entire customer lifecycle from product recommendations and limited-time sales to payments and real-time customer service, enabling e-commerce and retail businesses to connect with mobile shoppers in a new way through messaging.

Through this integration, brands can ensure their customers are getting the best support experience possible, whenever and wherever they need it, by enabling their customer support teams to directly answer customers’ requests sent via text message.

What is Attentive used for?

Attentive is a Mobile Marketing Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Engagement Management, Loyalty Management and Communication Management .

What are the top features of Attentive?

Personalization, Gamification and Rewards are some of the top features of Attentive.

Who uses Attentive?

Attentive is used by Retail, Internet and Apparel & Fashion among other industries.

What are Attentive alternatives?

Slicktext, TextUs, DialMyCalls and Alpha Anywhere are popular alternatives for Attentive.

Where is Attentive located?

Attentive is headquartered at 221 River Street, Suite 9047 Hoboken, NJ 07030.
lightning

Peers used Attentive for engagement management and loyalty management

Attentive Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

4.48/5

Read Reviews (60)
Analytics

2.65/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

4.48/5

Read Reviews (60)
Analytics

2.65/5

Read Reviews (4)

Software Failure Risk Guidance

?

for Attentive

Overall Risk Meter

Low Medium High

Top Failure Risks for Attentive

Attentive News

Product

Attentive Launches RCS Business Messaging, Redefining Mobile Commerce | Martech Edge | Best News on Marketing and Technology

Attentive has launched RCS Business Messaging in the U.S., expanding its AI-powered SMS and email marketing platform. The new RCS feature enables brands to deliver interactive, personalized shopping experiences within messaging apps, including native video, carousels, suggested replies, and in-chat purchasing. This move positions Attentive at the forefront of next-generation mobile commerce and customer engagement.

Product

Attentive Unveils the Future of AI-Powered Messaging and RCS at Shoptalk | Press Releases

Attentive introduced new AI-powered messaging and RCS capabilities at Shoptalk, enhancing its SMS and email marketing platform. The updates include advanced deliverability, real-time concierge replies, personalized email automation, improved list management, and Attentive AI for rapid campaign creation. These features target retail, e-commerce, travel, hospitality, and other sectors, aiming to drive customer engagement and revenue.

Awards

Attentive Named to the 2024 Deloitte Technology Fast 500 for the Fourth Consecutive Year - Business Wire

Attentive is recognized by Deloitte as one of the fastest-growing technology companies for the fourth year in a row.

Awards

Attentive Named to the 2024 Deloitte Technology Fast 500 for the ...

Attentive has been named to the 2024 Deloitte Technology Fast 500 for the fourth consecutive year. The company offers messaging, email, analytics, and AI solutions to engage customers and drive growth.

Attentive Profile

Company Name

Attentive

Company Website

https://www.attentive.com/

HQ Location

221 River Street, Suite 9047 Hoboken, NJ 07030

Employees

101-250

Social

Financials

SERIES E