Attentive Overview
Attentive transforms SMS and email marketing with its AI-powered platform, making customer interactions more engaging and personalized. This platform stands out by enabling businesses to craft personalized messages at scale, ensuring that each customer receives content tailored to their preferences and behaviors. With over 100 integrations, Attentive seamlessly connects with existing systems, enhancing marketing efforts without disrupting workflows. The platform's real-time data activation elevates marketing strategies, allowing businesses to create and send high-performing campaigns quickly. Notably, Attentive users have reported a significant increase in engagement metrics, such as a 2X boost in interaction rates. Whether you're in e-commerce or customer service, Attentive offers tools to innovate and deliver measurable results.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Communication Management, as the business use cases that they have been most satisfied with while using Attentive.
Business Priorities
Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Attentive.
Attentive Use-Cases and Business Priorities: Customer Satisfaction Data
Attentive works with different mediums / channels such as Text SMS. and Mobile.
Attentive's features include Personalization, Gamification, Rewards, etc. and Attentive support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Attentive analytics capabilities include Custom Reports, and Analytics.
Reviews
"When we were evaluating vendors, Attentive stood out as one of the leaders in the space. You had the integrations Beekman 1802 needed, like Shopify and Zendesk. We also knew we wanted our own dedicated short code. Attentive met all the criteria we w...ere looking for." - Adam Bshero
Attentive, Slicktext, TextUs, DialMyCalls, Alpha Anywhere, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Attentive offers a comprehensive personalized text messaging solution for innovative brands. With 99% open rates, 30%+ click-through rates, and 25x+ ROI, it ensures effective engagement.
Popular Business Setting
for Attentive
Top Industries
- Retail
- Internet
- Apparel & Fashion
Popular in
- Mid Market
- Enterprise
- Small Business
Attentive is popular in Retail, Internet, and Apparel & Fashion and is widely used by Mid Market, Enterprise, and Small Business.
Attentive Customer wins, Customer success stories, Case studies
How can Attentive optimize your Engagement Management Workflow?
What Are the key features of Attentive for Loyalty Management?
How can Attentive enhance your Communication Management process?
How can Attentive optimize your Channel Marketing Workflow?
What Are the key features of Attentive for Digital Marketing?
542 buyers and buying teams have used Cuspera to assess how well Attentive solved their Mobile Marketing needs. Cuspera uses 1024 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
| CUSTOMERS | TESTIMONIALS |
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When we were evaluating vendors, Attentive stood out as one of the leaders in the space. You had the integrations Beekman 1802 needed, like Shopify and Zendesk. We also knew we wanted our own dedicated short code. Attentive met all the criteria we were looking for. Testimonial By Adam Bshero |
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We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest revenue generator—it was important for us to test ...new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged. |
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A lot of our web traffic comes from mobile. People are on their phones all the time. And they’re getting so many emails from other brands they subscribe to. Text messaging was a way for us to communicate with them through a different channel. Testimonial By Morgan Spindler |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Adam Bshero VP of Digital Marketing Beekman 1802 |
When we were evaluating vendors, Attentive stood out as one of the leaders in the space. You had the integrations Beekman 1802 needed, like Shopify and Zendesk. We also knew we wanted our own dedicated short code. Attentive met all the criteria we were looking for. Testimonial By Adam Bshero |
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Maya Menon O’Connor Director of Marketing Swap.com |
We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest revenue generator—it was important for us to test ...new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged. |
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Morgan Spindler Customer Lifecycle Manager Terez |
A lot of our web traffic comes from mobile. People are on their phones all the time. And they’re getting so many emails from other brands they subscribe to. Text messaging was a way for us to communicate with them through a different channel. Testimonial By Morgan Spindler |
Attentive Achieves 125% Growth in Australia as Personalised Mobile Marketing Increases | Press Releases
Read more →Demand for AI Marketing and Personalisation Accelerates in the UK: Attentive Sees 128% Growth in the Last Year | Press Releases
Read more →Marleylilly - Retail
Read more →Cozy Earth - Retail
Read more →Studio Movie Grill - Entertainment
Read more →Puresport - Health, Wellness And Fitness
Read more →Introducing the Next Evolution of Attentive AI
Frequently Asked Questions(FAQ)
for Attentive
What is Attentive?
Attentive is a personalized mobile messaging platform, delivering the future of two-way mobile communications between companies and consumers. Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle.
The company's platform uses behavioral data and helps brands to automatically send personalized mobile messages across the entire customer lifecycle from product recommendations and limited-time sales to payments and real-time customer service, enabling e-commerce and retail businesses to connect with mobile shoppers in a new way through messaging.
Through this integration, brands can ensure their customers are getting the best support experience possible, whenever and wherever they need it, by enabling their customer support teams to directly answer customers’ requests sent via text message.
What is Attentive used for?
What are the top features of Attentive?
Who uses Attentive?
What are Attentive alternatives?
Where is Attentive located?
Peers used Attentive for engagement management and loyalty management
Attentive Competitors
Attentive Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (60) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (60) |
| Analytics | Read Reviews (4) |
Attentive Integrations
Attentive integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Attentive
Software Failure Risk Guidance
?for Attentive
Overall Risk Meter
Top Failure Risks for Attentive
Attentive News
Attentive AI Boosts Revenue for Crate & Barrel, UGG, Hot Topic, and More Leading Brands | Press Releases
Attentive has launched AI Pro, an advanced suite of AI tools for SMS and email marketing, enhancing revenue for brands like Crate & Barrel and UGG. The platform, which has shown a 124% revenue increase, offers features like Audience AI for intelligent customer segmentation and Send Time AI for optimal message timing. Attentive aims to maximize brand performance during the holiday season with these AI-driven capabilities.
Attentives New Enhanced Identity Solution Elevates AI-Driven Personalization for Greater Revenue Growth | Press Releases
Attentive has launched its Enhanced Identity Solution, featuring the Enhanced Attentive Tag and Smart Resolution, to improve AI-driven personalization for brands. These enhancements help brands like Steve Madden and SwimOutlet achieve up to 30% revenue growth by creating richer customer profiles using server-side tagging and smart resolution. The solution leverages phone numbers as durable IDs to enhance data capture and personalization across SMS and email channels.
Attentive Appoints Antonio Silveira as Chief Technology Officer | Press Releases
Attentive has appointed Antonio Silveira as Chief Technology Officer. Silveira, formerly CTO at Nextdoor, will lead Attentive's engineering team to enhance its AI-powered SMS and email marketing platform. His experience in driving innovation and product development is expected to advance Attentive's technical vision and accelerate AI innovations for personalized customer experiences.
Attentive Partners with Pogoseat to Deliver Seamless Fan Experiences With Text-to-Buy | Press Releases
Attentive and Pogoseat have partnered to enhance fan experiences by integrating Attentive's SMS marketing platform with Pogoseat's text-to-buy ticketing functionality. This collaboration allows live event brands to streamline ticket sales through SMS, leveraging high engagement rates to drive incremental revenue. The integration aims to offer a seamless purchasing experience, enhancing fan engagement and maximizing sales opportunities.
Attentive Profile
Company Name
Attentive
Company Website
https://www.attentive.com/HQ Location
221 River Street, Suite 9047 Hoboken, NJ 07030
Employees
101-250
Social
Financials
SERIES E
