Attentive Overview

This is a summary of the comprehensive capabilities and benefits of Attentive based on over 1024 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Attentive, Notificare, Swrve, Upland Localytics, Insider Platform, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Attentive is right for your needs? Our Cuspera AI engine can evaluate how Attentive fits your specific business needs, industry, and context. Get your personalized assessment report today.

Attentive supports business activities such as:

  • Engagement Management
  • Loyalty Management
  • Communication Management
  • Channel Marketing
  • Digital Marketing

Attentive can help you with many business goals, such as Improve ROI, Enhance Customer Relationships, Improve Brand Engagement, Enter New Markets Internationally Or Locally, Build Brand Awareness, etc. It can help manage these activities if you use Text SMS and Mobile for these needs. As a solution, Attentive's capabilities include Personalization, Gamification, Rewards, etc.

Attentive Retail Vertical is its biggest customer base.

Reviews

"The great thing about Attentive is that we can be flexible with our different testing and messages—and pivot depending on what we see has the most impact. " - Caroline Homlish

Cuspera Reviews

542 buyers and buying teams have used Cuspera to assess how well Attentive solved their Mobile Marketing needs. Cuspera uses 1024 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities peers achieved using Attentive.

Other priorities:

  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Acquire Customers
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Loyalty Management , Communication Management , as the business use cases that they have been most satisfied while using Attentive.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Text SMS and Mobile

4.94/5 ★

Read Reviews (158)

"...Segmenting based on engagement history is another strategy Izzy & Liv leverages in their text channel...." Case Study Izzy & Liv
engaging and following up

4.94/5 ★

Read Reviews (147)

"...TGI Fridays partnered with Attentive to engage their mobile audience via personalized text messaging...."
Loyalty Management with Text SMS

4.79/5 ★

Read Reviews (32)

"...Pura Vida Bracelets worked with their dedicated Attentive Client Strategy Manager to reward their community of brand loyalists with a $500 Black Friday giveaway in return for signing up for their text messages...." Case Study Pura Vida
customise loyalty program

3.67/5 ★

Read Reviews (1)

"...Food & Beverage How TGI Fridays Increases Customer Loyalty Through Personalized Text Messaging. ..."
create engagement based loyalty

3.66/5 ★

Read Reviews (1)

"...We want to explore how we can build SMS journeys based on subscribers' engagement with our loyalty program, educational materials, and in-store experiences...."
Communication Management with Text SMS and Mobile

4.35/5 ★

Read Reviews (31)

"...We also send these through email, but we ve found they often go to spam or the customer misses them...." Case Study Izzy & Liv
sending & publishing communications

4.10/5 ★

Read Reviews (23)

"...The brand did not have access to effective with their previous vendor and were primarily sending triggered messages, such as cart abandonment...."
PEER EXPERIENCES
Engagement Management with Text SMS and Mobile

4.94/5 ★

Read Reviews (158)

"...Segmenting based on engagement history is another strategy Izzy & Liv leverages in their text channel...." Case Study Izzy & Liv
engaging and following up

4.94/5 ★

Read Reviews (147)

Loyalty Management with Text SMS

4.79/5 ★

Read Reviews (32)

"...Pura Vida Bracelets worked with their dedicated Attentive Client Strategy Manager to reward their community of brand loyalists with a $500 Black Friday giveaway in return for signing up for their text messages...." Case Study Pura Vida
customise loyalty program

4.79/5 ★

Read Reviews (1)

create engagement based loyalty

4.79/5 ★

Read Reviews (1)

Communication Management with Text SMS and Mobile

4.35/5 ★

Read Reviews (31)

"...We also send these through email, but we ve found they often go to spam or the customer misses them...." Case Study Izzy & Liv
sending & publishing communications

4.35/5 ★

Read Reviews (23)

36+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1024 insights from peers and experts to help you assess how these Attentive use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Caroline Homlish

VP, Direct-to-Consumer

Supergoop!

The great thing about Attentive is that we can be flexible with our different testing and messages—and pivot depending on what we see has the most impact. Testimonial By Caroline Homlish

Bryant Garvin

CMO

Groove Life

SMS has been at the core of our digital strategy that we’ve continued to build on over the last year. We know that a mobile device that’s in people’s pockets is about as close as you can get to a really personal connection with our audience. Testimonial By Bryant Garvin

Deirdre Kelly

Director of Acquisition

Pura Vida Bracelets

Our SMS program with Attentive helped us achieve our biggest Cyber Week yet. We’ve seen tremendous SMS results throughout the year, but our text messaging performance over Black Friday and Cyber Monday exceeded our expectations. Testimonial By Deirdre Kelly
CUSTOMERS TESTIMONIALS

Caroline Homlish

VP, Direct-to-Consumer

Supergoop!

The great thing about Attentive is that we can be flexible with our different testing and messages—and pivot depending on what we see has the most impact. Testimonial By Caroline Homlish

Bryant Garvin

CMO

Groove Life

SMS has been at the core of our digital strategy that we’ve continued to build on over the last year. We know that a mobile device that’s in people’s pockets is about as close as you can get to a really personal connection with our audience. Testimonial By Bryant Garvin

Deirdre Kelly

Director of Acquisition

Pura Vida Bracelets

Our SMS program with Attentive helped us achieve our biggest Cyber Week yet. We’ve seen tremendous SMS results throughout the year, but our text messaging performance over Black Friday and Cyber Monday exceeded our expectations. Testimonial By Deirdre Kelly

Case Studies

COMPANY CASE STUDIES
Case Study Slate & Tell

Learn how Slate & Tell increased their SMS ROI within just three months of switching to Attentive.

Read More
Case Study Supergoop!

Learn how Supergoop! is using SMS to educate, drive sales, and create a new channel for two-way, real-time interactions with subscribers.

Read More
Case Study Izzy & Liv

Learn how Izzy & Liv used Attentive’s segmentation builder to create a more tailored experience within their text messaging channel.

Read More

Based on peer insights

Cuspera recommends Attentive for

Use Cases Engagement Management , Loyalty Management , Communication Management
Medium Text SMS, Mobile
Features Personalization, Gamification, Rewards
Business Priorities Improve ROI, Enhance Customer Relationships, Improve Brand Engagement
Industries Retail, Internet, Apparel & Fashion

Frequently Asked Questions(FAQ)

for Attentive

What is Attentive?

Attentive is a personalized mobile messaging platform, delivering the future of two-way mobile communications between companies and consumers. Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle.

What is Attentive used for?

Attentive is a Mobile Marketing Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Engagement Management, Loyalty Management and Communication Management .

What are the top features of Attentive?

Personalization, Gamification and Rewards are some of the top features of Attentive.

Who uses Attentive?

Attentive is used by Retail, Internet and Apparel & Fashion among other industries.

What are Attentive alternatives?

Notificare, Swrve, Upland Localytics and Insider Platform are popular alternatives for Attentive.

Where is Attentive located?

Attentive is headquartered at 221 River Street, Suite 9047 Hoboken, NJ 07030.

Popular Business Setting

for Attentive

Top Industries

  • Retail
  • Internet
  • Apparel & Fashion

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Attentive to Improve ROI and Enhance customer relationships

Peer and Expert Opinion on Features

for Attentive

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.68/5 ★

Read Reviews (108)
Gamification

4.51/5 ★

Read Reviews (18)
Rewards

4.52/5 ★

Read Reviews (17)
Auto scheduler & reminder

3.87/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Personalization

4.68/5 ★

Read Reviews (108)
Gamification

4.51/5 ★

Read Reviews (18)
Rewards

4.52/5 ★

Read Reviews (17)
Auto scheduler & reminder

3.87/5 ★

Read Reviews (7)

IT and Other Capabilities

for Attentive

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.49/5 ★

Read Reviews (34)
Data Export

3.68/5 ★

Read Reviews (8)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.49/5 ★

Read Reviews (34)
Data Export

3.68/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.51/5 ★

Read Reviews (109)
Email Support

4.33/5 ★

Read Reviews (13)
Phone Support

3.91/5 ★

Read Reviews (3)
Chat Support

3.67/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.51/5 ★

Read Reviews (109)
Email Support

4.33/5 ★

Read Reviews (13)
Phone Support

3.91/5 ★

Read Reviews (3)
Chat Support

3.67/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.48/5 ★

Read Reviews (60)
Analytics

2.65/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.48/5 ★

Read Reviews (60)
Analytics

2.65/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Attentive

Overall Risk Meter

Low Medium High

Top Failure Risks for Attentive

Vendor Profile Details

Company Name

Attentive

Company Website

https://www.attentive.com/

HQ Location

221 River Street, Suite 9047 Hoboken, NJ 07030

Employees

101-250

Social

Financials

SERIES E