Customer stories

Product Business Settings

Attentive is popular in Retail, Internet, and Apparel & Fashion industries and is widely used by Mid Market, Enterprise, and Small Business.

Integrations

Referral Marketing
Customer Loyalty Management
Marketing Data Intelligence
Print Software and Services

Attentive Product Overview

Attentive transforms SMS and email marketing with its AI-powered platform, making customer interactions more engaging and personalized. This platform stands out by enabling businesses to craft personalized messages at scale, ensuring that each customer receives content tailored to their preferences and behaviors. With over 100 integrations, Attentive seamlessly connects with existing systems, enhancing marketing efforts without disrupting workflows. The platform's real-time data activation elevates marketing strategies, allowing businesses to create and send high-performing campaigns quickly. Notably, Attentive users have reported a significant increase in engagement metrics, such as a 2X boost in interaction rates. Whether you're in e-commerce or customer service, Attentive offers tools to innovate and deliver measurable results.

How satisfied the customers are with Attentive use-cases

Reviews

"Our loyalty program is really popular among our audience. Our initial goal when launching our text channel with Attentive was to gather as many new SMS subscribers as we did loyalty users during COVID-19. Since we launched, we’ve gathered four times... as many. In fact, we’ve doubled our pre-COVID-19 loyalty program growth rate." - Jasmine Hajjari
"SMS has been at the core of our digital strategy that we’ve continued to build on over the last year. We know that a mobile device that’s in people’s pockets is about as close as you can get to a really personal connection with our audience." - Bryant Garvin

Attentive Customer Insights, Testimonials and Case Studies

How does Attentive facilitate Engagement Management?

Why is Attentive the best choice for Loyalty Management?

How can Attentive enhance your Communication Management process?

Why is Attentive the best choice for Channel Marketing?

How does Attentive facilitate Digital Marketing?

What is Attentive?

Attentive is a personalized mobile messaging platform, delivering the future of two-way mobile communications between companies and consumers. Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle.

The company's platform uses behavioral data and helps brands to automatically send personalized mobile messages across the entire customer lifecycle from product recommendations and limited-time sales to payments and real-time customer service, enabling e-commerce and retail businesses to connect with mobile shoppers in a new way through messaging.

Through this integration, brands can ensure their customers are getting the best support experience possible, whenever and wherever they need it, by enabling their customer support teams to directly answer customers’ requests sent via text message.

What is Attentive used for?

Attentive is a Mobile Marketing Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Engagement Management, Loyalty Management and Communication Management .

What are the top features of Attentive?

Personalization, Gamification and Rewards are some of the top features of Attentive.

Who uses Attentive?

Attentive is used by Retail, Internet and Apparel & Fashion among other industries.

What are Attentive alternatives?

Slicktext, TextUs, DialMyCalls and Alpha Anywhere are popular alternatives for Attentive.

Where is Attentive located?

Attentive is headquartered at 221 River Street, Suite 9047 Hoboken, NJ 07030.

542 buyers and buying teams have used Cuspera to assess how well Attentive solved their Mobile Marketing needs. Cuspera uses 1024 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

CUSTOMERS TESTIMONIALS
Attentive testimonial

Jasmine Hajjari

CRM Manager

TGI Fridays

Our loyalty program is really popular among our audience. Our initial goal when launching our text channel with Attentive was to gather as many new SMS subscribers as we did loyalty users during COVID-19. Since we launched, we’ve gathered four times as many. In fact, we’ve doubled our pre-COVID-19 ...loyalty program growth rate.

Testimonial By Jasmine Hajjari
Attentive testimonial

Bryant Garvin

CMO

Groove Life

SMS has been at the core of our digital strategy that we’ve continued to build on over the last year. We know that a mobile device that’s in people’s pockets is about as close as you can get to a really personal connection with our audience. Testimonial By Bryant Garvin
Attentive testimonial

Julian Quintães

CEO

PAWZ

Journeys gives me the ability to stay engaged with consumers across the entire customer lifecycle. We use it to welcome our new subscribers with a coupon code and engaging content about our brand and mission. We also use Journeys to send browse and cart abandonment reminders to subscribers who have... shown high intent to purchase from PAWZ and support our quest of saving the dogs in animal shelters. Our ROI has been incredible—we’ve been thrilled with the results and the impact we had on so many lives.

Testimonial By Julian Quintães
CUSTOMERS TESTIMONIALS
Attentive testimonial

Jasmine Hajjari

CRM Manager

TGI Fridays

Our loyalty program is really popular among our audience. Our initial goal when launching our text channel with Attentive was to gather as many new SMS subscribers as we did loyalty users during COVID-19. Since we launched, we’ve gathered four times as many. In fact, we’ve doubled our pre-COVID-19 ...loyalty program growth rate.

Testimonial By Jasmine Hajjari
Attentive testimonial

Bryant Garvin

CMO

Groove Life

SMS has been at the core of our digital strategy that we’ve continued to build on over the last year. We know that a mobile device that’s in people’s pockets is about as close as you can get to a really personal connection with our audience. Testimonial By Bryant Garvin
Attentive testimonial

Julian Quintães

CEO

PAWZ

Journeys gives me the ability to stay engaged with consumers across the entire customer lifecycle. We use it to welcome our new subscribers with a coupon code and engaging content about our brand and mission. We also use Journeys to send browse and cart abandonment reminders to subscribers who have... shown high intent to purchase from PAWZ and support our quest of saving the dogs in animal shelters. Our ROI has been incredible—we’ve been thrilled with the results and the impact we had on so many lives.

Testimonial By Julian Quintães
 

Attentive Achieves 125% Growth in Australia as Personalised Mobile Marketing Increases | Press Releases

Attentive has achieved 125% revenue growth in Australia, driven by its AI-powered SMS and email marketing platform. Over 200 brands, including July and Hey Bud, use Attentive for personalized custome...r communications. The platform's AI innovations enable brands to create tailored experiences, significantly boosting customer engagement and revenue. Attentive's tools have helped brands achieve an average revenue lift of 124%.

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Demand for AI Marketing and Personalisation Accelerates in the UK: Attentive Sees 128% Growth in the Last Year | Press Releases

Attentive, an AI-powered SMS and email marketing platform, reported a 128% revenue growth in the UK over the past year. The company now collaborates with over 500 brands in the region, highlighting t...he increasing demand for personalized marketing solutions. Attentive's AI innovations, including AI Journeys and AI Pro, have significantly enhanced customer engagement, driving a 115% increase in revenue and 117% more purchases.

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Dorsal Bracelets - Retail

Attentive helps Dorsal Bracelets use SMS marketing to drive 30% of total revenue. The brand uses text message campaigns to reach customers and boost sales. Attentive's platform supports real-time eng...agement and data-driven marketing. Dorsal Bracelets benefits from reliable deliverability and flexible integrations. SMS marketing increases customer loyalty and revenue for the retail brand.

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Steve Madden - Retail - Large

Attentive helps Steve Madden keep shoppers coming back. Steve Madden uses Attentive's SMS and email marketing tools to engage customers and drive loyalty. The platform supports real-time, AI-powered ...data activation and reliable deliverability. Steve Madden benefits from personalized campaigns and seamless integrations. This leads to higher customer retention and increased revenue.

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Designstuff - Retail

Attentive helped Designstuff boost their marketing with personalized SMS experiences. Designstuff used Attentive's SMS tools to send targeted messages to customers. This approach led to a 39x return ...on investment for their program. The results show strong engagement and revenue growth from SMS campaigns. Designstuff improved customer communication and saw big business benefits.

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Marleylilly - Retail

Attentive helped Marleylilly combine SMS, email, and AI to improve their marketing. Marleylilly used Attentive's tools to send targeted messages and campaigns. They also used personalized emails and ...AI-driven features to boost engagement. The solution helped Marleylilly connect with more customers and grow their business. This case shows how Attentive supports retail brands with advanced messaging and automation.

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Introducing the Next Evolution of Attentive AI

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Peers used Attentive for engagement management and loyalty management

Attentive Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

4.48/5

Read Reviews (60)
Analytics

2.65/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

4.48/5

Read Reviews (60)
Analytics

2.65/5

Read Reviews (4)

Software Failure Risk Guidance

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for Attentive

Overall Risk Meter

Low Medium High

Top Failure Risks for Attentive

Attentive News

Product
 

Q1 Is a Critical Window for Brand Loyalty as AI Changes How Consumers Shop | Press Releases

Attentive released two reports highlighting Q1 as crucial for brand loyalty, emphasizing AI's role in shopping. The reports reveal that 70% of consumers use AI for shopping, with growing acceptance across age groups. Attentive's insights aim to enhance personalization and retention, leveraging AI for tailored experiences. The reports underscore the importance of repeat purchases post-holiday season for long-term loyalty.

Product
 

Attentive Expands Patented Two-Tap, Adds New Solutions for Omnichannel Visibility and Compliance | Press Releases

Attentive has expanded its patented Two-Tap technology to desktop, enhancing subscriber capture across devices. New solutions include iOS 26 inbox visibility, SMS compliance, and AI-driven workflows. These updates aim to improve omnichannel marketing efficiency and engagement, addressing challenges like inbox filtering and compliance. Attentive's innovations help brands maintain reach and ROI in the evolving mobile-first landscape.

Product
 

Attentive Expands Patented Two-Tap, Adds New Solutions for Omnichannel Visibility and Compliance - Business Wire

Attentive has expanded its patented Two-Tap technology, introducing new solutions to enhance omnichannel visibility and compliance. These updates aim to improve user engagement and streamline marketing efforts across multiple channels.

Product
 

Attentive Expands Patented Two-Tap, Adds New Solutions for Omnichannel Visibility and Compliance - mexc.com

Attentive has enhanced its patented Two-Tap technology, introducing new solutions to improve omnichannel visibility and compliance. These updates aim to streamline marketing efforts and ensure adherence to regulatory standards, reinforcing Attentive's position in AI-powered SMS and email marketing.

Attentive Profile

Company Name

Attentive

Company Website

https://www.attentive.com/

HQ Location

221 River Street, Suite 9047 Hoboken, NJ 07030

Employees

101-250

Social

Financials

SERIES E