Attentive Overview
Attentive transforms SMS and email marketing with its AI-powered platform, making customer interactions more engaging and personalized. This platform stands out by enabling businesses to craft personalized messages at scale, ensuring that each customer receives content tailored to their preferences and behaviors. With over 100 integrations, Attentive seamlessly connects with existing systems, enhancing marketing efforts without disrupting workflows. The platform's real-time data activation elevates marketing strategies, allowing businesses to create and send high-performing campaigns quickly. Notably, Attentive users have reported a significant increase in engagement metrics, such as a 2X boost in interaction rates. Whether you're in e-commerce or customer service, Attentive offers tools to innovate and deliver measurable results.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Communication Management, as the business use cases that they have been most satisfied with while using Attentive.
Business Priorities
Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Attentive.
Attentive Use-Cases and Business Priorities: Customer Satisfaction Data
Attentive works with different mediums / channels such as Text SMS. and Mobile.
Attentive's features include Personalization, Gamification, Rewards, etc. and Attentive support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Attentive analytics capabilities include Custom Reports, and Analytics.
Reviews
"We’re excited that we’ve found a partner who is going to grow with us and be there for the long haul. Attentive has our business needs at the forefront, and we would recommend anyone to use them." - Ryan Alovis
Peer review evidence (same sources as the product rating summary)
"...Whether they re on their phones or out and about, they're ultimately connecting with us via SMS, driving engagement...." Case Study Michaels
"...In fact, we’ve doubled our pre-COVID-19 loyalty program growth rate...." Testimonial by Jasmine Hajjari, CRM Manager, TGI Fridays
"...Attentive, a startup helping retailers personalize their mobile messages, is announcing that it has raised $40 million in Series B funding. ..." Sequoia leads $40M investment in mobile messaging startup Attentive
Attentive, Slicktext, TextUs, DialMyCalls, Alpha Anywhere, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Attentive offers a comprehensive personalized text messaging solution for innovative brands. With 99% open rates, 30%+ click-through rates, and 25x+ ROI, it ensures effective engagement.
Popular Business Setting
for Attentive
Top Industries
- Retail
- Internet
- Apparel & Fashion
Popular in
- Mid Market
- Enterprise
- Small Business
Attentive is popular in Retail, Internet, and Apparel & Fashion and is widely used by Mid Market, Enterprise, and Small Business.
Attentive Customer wins, Customer success stories, Case studies
How efficiently Does Attentive manage your Engagement Management?
Why is Attentive the best choice for Loyalty Management?
How efficiently Does Attentive manage your Communication Management?
How does Attentive facilitate Channel Marketing?
How can Attentive enhance your Digital Marketing process?
542 buyers and buying teams have used Cuspera to assess how well Attentive solved their Mobile Marketing needs. Cuspera uses 1024 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’re excited that we’ve found a partner who is going to grow with us and be there for the long haul. Attentive has our business needs at the forefront, and we would recommend anyone to use them. Testimonial By Ryan Alovis |
|
Our loyalty program is really popular among our audience. Our initial goal when launching our text channel with Attentive was to gather as many new SMS subscribers as we did loyalty users during COVID-19. Since we launched, we’ve gathered four times as many. In fact, we’ve doubled our pre-COVID-19 ...loyalty program growth rate. |
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We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest revenue generator—it was important for us to test ...new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ryan Alovis CEO LensDirect |
We’re excited that we’ve found a partner who is going to grow with us and be there for the long haul. Attentive has our business needs at the forefront, and we would recommend anyone to use them. Testimonial By Ryan Alovis |
|
Jasmine Hajjari CRM Manager TGI Fridays |
Our loyalty program is really popular among our audience. Our initial goal when launching our text channel with Attentive was to gather as many new SMS subscribers as we did loyalty users during COVID-19. Since we launched, we’ve gathered four times as many. In fact, we’ve doubled our pre-COVID-19 ...loyalty program growth rate. |
|
Maya Menon O’Connor Director of Marketing Swap.com |
We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest revenue generator—it was important for us to test ...new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged. |
Attentive Achieves 125% Growth in Australia as Personalised Mobile Marketing Increases | Press Releases
Demand for AI Marketing and Personalisation Accelerates in the UK: Attentive Sees 128% Growth in the Last Year | Press Releases
Introducing the Next Evolution of Attentive AI
Frequently Asked Questions(FAQ)
for Attentive
What is Attentive?
Attentive is a personalized mobile messaging platform, delivering the future of two-way mobile communications between companies and consumers. Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle.
The company's platform uses behavioral data and helps brands to automatically send personalized mobile messages across the entire customer lifecycle from product recommendations and limited-time sales to payments and real-time customer service, enabling e-commerce and retail businesses to connect with mobile shoppers in a new way through messaging.
Through this integration, brands can ensure their customers are getting the best support experience possible, whenever and wherever they need it, by enabling their customer support teams to directly answer customers’ requests sent via text message.
What is Attentive used for?
What are the top features of Attentive?
Who uses Attentive?
What are Attentive alternatives?
Where is Attentive located?
Peers used Attentive for engagement management and loyalty management
Attentive Competitors
Attentive Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (60) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (60) |
| Analytics | Read Reviews (4) |
Attentive Integrations
Attentive integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Attentive
Software Failure Risk Guidance
?for Attentive
Overall Risk Meter
Top Failure Risks for Attentive
Attentive News
Attentive Launches Visibility AI to Improve Deliverability and Revenue Performance for RCS for Business
Attentive has launched Visibility AI, a new targeting layer designed to enhance deliverability and revenue performance for RCS for Business. This innovation helps brands optimize RCS campaigns by ensuring messages reach the primary inbox, improving engagement and conversion rates. The platform's Auto-upgrade feature seamlessly converts SMS/MMS to RCS, maintaining consistent user experiences. Early tests with FragranceNet showed significant lifts in click-through and conversion rates, highlighting the potential of RCS in enhancing brand interactions.
Attentive Named to the 2024 Deloitte Technology Fast 500 for the Fourth Consecutive Year
Attentive has been recognized in the 2024 Deloitte Technology Fast 500 for the fourth consecutive year, highlighting its sustained growth and innovation in AI-powered SMS and email marketing.
Innovive Expands Global Reach Through Strategic Partnership with Attentive Science to Accelerate Scientific Research Across GCC and MENA Regions
Innovive and Attentive Science have formed a strategic partnership to enhance scientific research capabilities in the GCC and MENA regions.
SmarterSends Adds 2-Way SMS Integration with Attentive
SmarterSends has launched a new integration with Attentive, enhancing two-way SMS capabilities for enterprise brands. This integration allows decentralized teams to use SMS as an engagement channel while maintaining centralized governance and brand controls. It is designed for various sectors, including retail and financial services, enabling localized campaigns and customer interactions with oversight from central leadership.
Attentive Profile
Company Name
Attentive
Company Website
https://www.attentive.com/HQ Location
221 River Street, Suite 9047 Hoboken, NJ 07030
Employees
101-250
Social
Financials
SERIES E
