TextUs Overview

TextUs is a smart business texting platform designed to enhance pipeline generation and boost conversion rates. It leverages SMS marketing to facilitate direct and effective communication with customers, offering a strategic advantage in engaging potential leads. TextUs is recognized for its user-friendly interface and has been voted a top performer and leader in the industry. The platform is particularly beneficial for businesses seeking to improve customer engagement and streamline communication processes. With a focus on delivering measurable results, TextUs stands out by providing resources and guides to maximize SMS engagement.

Use Cases

Customers recommend Communication Management, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using TextUs.

Other use cases:

  • Social Media Analytics
  • Engaging On Social Media
  • Workflow Management
  • Contact List Management
  • Telemarketing
  • Competitive Intelligence
  • Training & Onboarding
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Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using TextUs.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Visibility
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Consistency
See all business priorities See less business priorities

TextUs Use-Cases and Business Priorities: Customer Satisfaction Data

TextUs works with different mediums / channels such as Text SMS. E-Mail. and Phone Calls.

TextUs's features include Personalization, Templates, Recording, etc. and TextUs support capabilities include Phone Support, 24/7 Support, Email Support, etc. also TextUs analytics capabilities include Analytics, and Custom Reports.

Reviews

"TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley" - Patrick Buckley

TextUs, Slicktext, Attentive, DialMyCalls, Text-Em-All, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Textus reimagines business SMS to enhance pipeline creation and improve hiring and sales conversions. Their platform offers an innovative texting software for business.

Popular Business Setting

for TextUs

Top Industries

  • Hospital & Health Care
  • Education
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

TextUs is popular in Hospital & Health Care, Education, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.

TextUs Customer wins, Customer success stories, Case studies

What solutions does TextUs provide for Communication Management?

How can TextUs enhance your Engagement Management process?

What Are the key features of TextUs for Conversion Management?

What solutions does TextUs provide for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

CUSTOMERS TESTIMONIALS
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley
TextUs testimonial

Bruce Weinberg

Assistant Vice President, Nursing Workforce Management

Ochsner Health
We’re seeing 80% engagement — receiving really good responses. I was thrilled that staff had an easy way to get a hold of us, that we could respond easily and give them the information they wanted Testimonial By Bruce Weinberg
TextUs testimonial

Vanessa Salerno

Client Support Coordinator

Kelly Zitlow Group of Cornerstone Home Lending
TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno
CUSTOMERS TESTIMONIALS
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley
TextUs testimonial

Bruce Weinberg

Assistant Vice President, Nursing Workforce Management

Ochsner Health
We’re seeing 80% engagement — receiving really good responses. I was thrilled that staff had an easy way to get a hold of us, that we could respond easily and give them the information they wanted Testimonial By Bruce Weinberg
TextUs testimonial

Vanessa Salerno

Client Support Coordinator

Kelly Zitlow Group of Cornerstone Home Lending
TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno

Ochsner Health - Hospital & Health Care - Hospital & Health Care

TextUs helped Ochsner Health reach an 80% response rate with staff during the pandemic. The platform cut average response time from three hours to under an hour. Ochsner used TextUs to send urgent up...dates and manage remote team communication. Leadership gained visibility into staff conversations and improved employee experience. TextUs enabled real-time outreach and supported frontline workers through rapid, secure messaging.

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Meridian Technologies - Information Technology And Services - Information Technology and Services

TextUs helped Meridian Technologies, an IT staffing firm, increase candidate response rates by 240%. Recruiters switched from personal phones and BYOD texting to a business-class texting platform int...egrated with Bullhorn ATS. This change improved team adoption, boosted submission rates, and gave managers better analytics and transparency. TextUs also made it easier to screen candidates and improved the effectiveness of email and phone outreach. Recruiters now work faster and have all candidate conversations logged for quality control.

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The Judge Group - Human Resources - Human Resources

TextUs helped The Judge Group improve candidate communication. The company saw a 40% response rate and an 8.5-second response time using business texting. Recruiters used over 150 templates to standa...rdize outreach. TextUs analytics showed what content worked best. Back-office staff also used texting to remind employees about payroll. Training was simple and adoption was quick.

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Barilla - Food & Beverages - Food & Beverages

TextUs helps Barilla improve employee engagement. Barilla uses SMS marketing and conversational texting to connect with staff. The platform supports automated campaigns and 1:1 messaging. Barilla ben...efits from faster communication and better employee response. TextUs features help Barilla move faster and connect smarter.

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Las Vegas Aviators - Sports - Sports

TextUs helped the Las Vegas Aviators switch from Zipwhip with no disruption. The sales team uses TextUs to send ticket promotions, renewals, and event updates. With TextUs, they reach more fans at on...ce and track delivery, open, and response rates. The platform identifies mobile numbers, making outreach more efficient. Since switching, the Aviators see higher delivery, open, and response rates.

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Las Vegas Aviators - Sports - Sports

TextUs helped the Las Vegas Aviators switch from Zipwhip with no disruption. The Aviators' ticket sales team uses TextUs to send promotions, renewals, and event reminders. After switching, they saw h...igher delivery, open, and response rates. TextUs lets them reach more contacts at once and track which numbers are mobile. The team now works faster and connects better with fans.

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TextUs: The leading messaging platform for businesses

Video Thumbnail

Frequently Asked Questions(FAQ)

for TextUs

What is TextUs?

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

What is TextUs used for?

TextUs is a SMS Marketing Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Conversion Management .

What are the top features of TextUs?

Personalization, Templates and Recording are some of the top features of TextUs.

Who uses TextUs?

TextUs is used by Hospital & Health Care, Education and Financial Services among other industries.

What are TextUs alternatives?

Slicktext, Attentive, DialMyCalls and Text-Em-All are popular alternatives for TextUs.

Where is TextUs located?

TextUs is headquartered at Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL.
lightning

Peers used TextUs for communication management and engagement management

TextUs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)

Software Failure Risk Guidance

?

for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

TextUs, Inc. News

Product

TextUs Releases AI-Powered SMS with Smart Delivery,

TextUs launched Smart Delivery, an AI-powered SMS system enhancing message deliverability and compliance. It uses AI to optimize messages, ensuring they meet carrier and compliance standards. The system proactively detects and resolves deliverability risks, rewriting messages to maintain intent and improve performance. Smart Delivery is available to TextUs customers, aiming to redefine SMS messaging with intelligent optimization.

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Product

TextUs Introduces Powerful Enhancements to Salesforce - GlobeNewswire

TextUs has launched a major upgrade to its Salesforce integration, introducing embedded SMS, bi-directional syncing, and Marketing Cloud support. Sales and marketing teams can now leverage native two-way texting, automated SMS workflows, and seamless contact synchronization within Salesforce, enabling more efficient lead engagement and higher conversion rates directly from the CRM.

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Executive

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue | Nation/World

TextUs has appointed Chad Prezlomski as the new senior vice president of revenue. Prezlomski will oversee revenue strategy and growth for the business text messaging software provider.

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Executive

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue - GlobeNewswire

TextUs appointed Chad Prezlomski as senior vice president of revenue. Prezlomski, a SaaS veteran with experience at Splash, Yotpo, and Schoology, will lead all revenue-generating functions, including sales, account management, and customer success. His focus will be on accelerating growth and scaling go-to-market operations for the TextUs business messaging platform.

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TextUs, Inc. Profile

Company Name

TextUs, Inc.

Company Website

//textus.com

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES C