Customer stories

Product Business Settings

TextUs is popular in Hospital & Health Care, Education, and Financial Services industries and is widely used by Mid Market, Enterprise, and Small Business.

TextUs Product Overview

TextUs is a smart business texting platform designed to enhance pipeline generation and boost conversion rates. It leverages SMS marketing to facilitate direct and effective communication with customers, offering a strategic advantage in engaging potential leads. TextUs is recognized for its user-friendly interface and has been voted a top performer and leader in the industry. The platform is particularly beneficial for businesses seeking to improve customer engagement and streamline communication processes. With a focus on delivering measurable results, TextUs stands out by providing resources and guides to maximize SMS engagement.

How satisfied the customers are with TextUs use-cases

Reviews

"TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day" - Shelley Richardson
"TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley" - Patrick Buckley

TextUs Customer Insights, Testimonials and Case Studies

What Are the key features of TextUs for Communication Management?

How does TextUs facilitate Engagement Management?

What Are the key features of TextUs for Conversion Management?

How can TextUs optimize your Social Media Analytics Workflow?

What is TextUs?

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

What is TextUs used for?

TextUs is a SMS Marketing Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Conversion Management .

What are the top features of TextUs?

Personalization, Templates and Recording are some of the top features of TextUs.

Who uses TextUs?

TextUs is used by Hospital & Health Care, Education and Financial Services among other industries.

What are TextUs alternatives?

Slicktext, Attentive, DialMyCalls and Text-Em-All are popular alternatives for TextUs.

Where is TextUs located?

TextUs is headquartered at Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL.

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

CUSTOMERS TESTIMONIALS
TextUs testimonial

Shelley Richardson

Administrator

Temp Talent
TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day Testimonial By Shelley Richardson
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley
TextUs testimonial

Nikkole Liesse

Executive Director

UNLV Lee Business School
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse
CUSTOMERS TESTIMONIALS
TextUs testimonial

Shelley Richardson

Administrator

Temp Talent
TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day Testimonial By Shelley Richardson
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley
TextUs testimonial

Nikkole Liesse

Executive Director

UNLV Lee Business School
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse

Las Vegas Aviators - Sports

TextUs helped the Las Vegas Aviators switch from Zipwhip for their texting needs. The team needed a reliable messaging platform for fan engagement and communication. TextUs provided features for camp...aigns, inbox management, and automation. The Aviators improved their marketing and customer engagement with the new solution.

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Kelly Zitlow Group - Real Estate

TextUs helps Kelly Zitlow Group improve communication in real estate. The team uses business texting to reach clients and agents quickly. They integrate TextUs with Salesforce to keep their office nu...mber and streamline messaging. Texting speeds up the loan process and helps answer questions in real time. Clients and agents respond faster to texts than emails or calls. This leads to a smoother home buying experience and happier customers.

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Hamilton-Ryker - Staffing

TextUs helped Hamilton-Ryker, a commercial staffing company, reach more associates and boost response rates to over 60%. Recruiters struggled with wasted time on unanswered calls. With TextUs two-way... texting and Broadcast messaging, they quickly connected with candidates. The first broadcast message got a 60%+ response rate in one hour. The company filled seven extra orders in two weeks, increased walk-in traffic, and gained more referrals. TextUs improved their return on time and gave them a competitive edge.

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trustaff - Staffing

TextUs helped trustaff speed up healthcare staffing during the COVID era. trustaff switched from phone calls to texting candidates, which led to response rates three times higher than email. Text mes...saging became critical as jobs opened and closed quickly. TextUs integrated with trustaff’s CRM, making it easy to track placements. Up to 80% of placements now start with a text. trustaff also reduced admin work and improved customer service using TextUs.

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The Judge Group - Staffing

TextUs helped The Judge Group improve candidate recruitment with personalized SMS communication. The Judge Group faced unreliable email and voicemail channels and needed a faster, more direct way to ...reach candidates. TextUs enabled them to send over 40,000 monthly outbound texts, use 150+ templates, and monitor analytics for best practices. The platform delivered a 40% candidate response rate and an 8.5-second response time. Recruiters and back-office staff adopted the tool quickly, boosting productivity and communication efficiency.

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Barilla - Food & Beverages

TextUs helps Barilla improve employee engagement. Barilla uses SMS marketing and conversational texting to connect with staff. The platform supports automated campaigns and 1:1 messaging. Barilla ben...efits from faster communication and better employee response. TextUs features help Barilla move faster and connect smarter.

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TextUs: The leading messaging platform for businesses

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Peers used TextUs for communication management and engagement management

TextUs Competitors

TextUs Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)

Software Failure Risk Guidance

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for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

TextUs, Inc. News

Product
 

TextUs Introduces Powerful Enhancements to Salesforce - GlobeNewswire

TextUs has launched a major upgrade to its Salesforce integration, introducing embedded SMS, bi-directional syncing, and Marketing Cloud support. Sales and marketing teams can now leverage native two-way texting, automated SMS workflows, and seamless contact synchronization within Salesforce, enabling more efficient lead engagement and higher conversion rates directly from the CRM.

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Executive
 

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue | Nation/World

TextUs has appointed Chad Prezlomski as the new senior vice president of revenue. Prezlomski will oversee revenue strategy and growth for the business text messaging software provider.

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Executive
 

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue - GlobeNewswire

TextUs appointed Chad Prezlomski as senior vice president of revenue. Prezlomski, a SaaS veteran with experience at Splash, Yotpo, and Schoology, will lead all revenue-generating functions, including sales, account management, and customer success. His focus will be on accelerating growth and scaling go-to-market operations for the TextUs business messaging platform.

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Product
 

TextUs SAP SuccessFactors Integration: Everything You Need to Know

TextUs has integrated with SAP SuccessFactors, enhancing HR communications by allowing direct messaging with employees and applicants through the HRIS platform.

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TextUs, Inc. Profile

Company Name

TextUs, Inc.

Company Website

//textus.com

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

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Financials

SERIES C