Customer stories

Product Business Settings

TextUs is popular in Hospital & Health Care, Education, and Financial Services industries and is widely used by Mid Market, Enterprise, and Small Business.

TextUs Product Overview

TextUs is a smart business texting platform designed to enhance pipeline generation and boost conversion rates. It leverages SMS marketing to facilitate direct and effective communication with customers, offering a strategic advantage in engaging potential leads. TextUs is recognized for its user-friendly interface and has been voted a top performer and leader in the industry. The platform is particularly beneficial for businesses seeking to improve customer engagement and streamline communication processes. With a focus on delivering measurable results, TextUs stands out by providing resources and guides to maximize SMS engagement.

How satisfied the customers are with TextUs use-cases

Reviews

"Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball." - Clay Wyllia
"Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed" - Jen Wilson

TextUs Customer Insights, Testimonials and Case Studies

What solutions does TextUs provide for Communication Management?

What Are the key features of TextUs for Engagement Management?

Why is TextUs the best choice for Conversion Management?

What Are the key features of TextUs for Social Media Analytics?

What is TextUs?

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

What is TextUs used for?

TextUs is a SMS Marketing Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Conversion Management .

What are the top features of TextUs?

Personalization, Templates and Recording are some of the top features of TextUs.

Who uses TextUs?

TextUs is used by Hospital & Health Care, Education and Financial Services among other industries.

What are TextUs alternatives?

Slicktext, Attentive, DialMyCalls and Text-Em-All are popular alternatives for TextUs.

Where is TextUs located?

TextUs is headquartered at Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL.

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

CUSTOMERS TESTIMONIALS
TextUs testimonial

Clay Wyllia

Associate Director of Communication & Engagement

NorthWest Arkansas Community College (NWACC)
Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia
TextUs testimonial

Jen Wilson

SVP of Marketing and Leasing

Capstone Collegiate Communities (C3)
Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley
CUSTOMERS TESTIMONIALS
TextUs testimonial

Clay Wyllia

Associate Director of Communication & Engagement

NorthWest Arkansas Community College (NWACC)
Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia
TextUs testimonial

Jen Wilson

SVP of Marketing and Leasing

Capstone Collegiate Communities (C3)
Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley

Las Vegas Aviators - Sports

TextUs helped the Las Vegas Aviators switch from Zipwhip for their texting needs. The team needed a reliable messaging platform for fan engagement and communication. TextUs provided features for camp...aigns, inbox management, and automation. The Aviators improved their marketing and customer engagement with the new solution.

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Temp Talent

TextUs helps Temp Talent recruiters reach candidates faster. The platform offers automated campaigns and 1:1 conversational texting. Recruiters save time and connect with more people. This leads to f...aster hiring and better results. Temp Talent uses TextUs to improve communication and speed up recruiting.

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NWACC - Education

TextUs helped NWACC increase student engagement and response rates. The platform enabled automated campaigns and 1:1 conversational texting. NWACC used SMS marketing to connect with students faster. ...The solution improved communication and made it easier to reach students. As a result, NWACC saw better response rates from their student body.

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Meridian Technologies - Information Technology And Services

TextUs and Bullhorn helped Meridian Technologies boost response rates by 240%. The IT staffing firm also increased candidate submissions. They used SMS marketing and sales outreach features. The solu...tion improved speed and engagement in recruiting. Meridian Technologies saw better results with automated campaigns and conversational texting.

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NorthWest Arkansas Community College (NWACC) - Education

TextUs helped NorthWest Arkansas Community College (NWACC) boost student engagement and response rates. NWACC struggled with low response to emails and calls, and their old texting tool was hard to u...se. With TextUs, they managed hundreds of student conversations more easily and sent targeted text nudges for admissions and orientation. The platform let multiple departments respond quickly and track conversations. NWACC used TextUs analytics to see which messages worked and created templates for common questions, saving time and improving communication.

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Ochsner Health - Hospital & Health Care

TextUs helped Ochsner Health reach an 80% response rate during the pandemic. The platform enabled real-time communication with staff. Ochsner improved employee experience using SMS campaigns and auto...mation. The solution supported urgent needs and fast responses. TextUs made it easier to connect with employees quickly.

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TextUs: The leading messaging platform for businesses

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Peers used TextUs for communication management and engagement management

TextUs Competitors

TextUs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)

Software Failure Risk Guidance

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for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

TextUs, Inc. News

Product
 

TextUs Introduces Powerful Enhancements to Salesforce - GlobeNewswire

TextUs has launched a major upgrade to its Salesforce integration, introducing embedded SMS, bi-directional syncing, and Marketing Cloud support. Sales and marketing teams can now leverage native two-way texting, automated SMS workflows, and seamless contact synchronization within Salesforce, enabling more efficient lead engagement and higher conversion rates directly from the CRM.

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Executive
 

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue | Nation/World

TextUs has appointed Chad Prezlomski as the new senior vice president of revenue. Prezlomski will oversee revenue strategy and growth for the business text messaging software provider.

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Executive
 

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue - GlobeNewswire

TextUs appointed Chad Prezlomski as senior vice president of revenue. Prezlomski, a SaaS veteran with experience at Splash, Yotpo, and Schoology, will lead all revenue-generating functions, including sales, account management, and customer success. His focus will be on accelerating growth and scaling go-to-market operations for the TextUs business messaging platform.

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Product
 

TextUs SAP SuccessFactors Integration: Everything You Need to Know

TextUs has integrated with SAP SuccessFactors, enhancing HR communications by allowing direct messaging with employees and applicants through the HRIS platform.

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TextUs, Inc. Profile

Company Name

TextUs, Inc.

Company Website

//textus.com

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES C