TextUs Overview

TextUs is a smart business texting platform designed to enhance pipeline generation and boost conversion rates. It leverages SMS marketing to facilitate direct and effective communication with customers, offering a strategic advantage in engaging potential leads. TextUs is recognized for its user-friendly interface and has been voted a top performer and leader in the industry. The platform is particularly beneficial for businesses seeking to improve customer engagement and streamline communication processes. With a focus on delivering measurable results, TextUs stands out by providing resources and guides to maximize SMS engagement.

Use Cases

Customers recommend Communication Management, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using TextUs.

Other use cases:

  • Social Media Analytics
  • Engaging On Social Media
  • Workflow Management
  • Contact List Management
  • Telemarketing
  • Competitive Intelligence
  • Training & Onboarding
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Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using TextUs.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Visibility
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Consistency
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TextUs Use-Cases and Business Priorities: Customer Satisfaction Data

TextUs works with different mediums / channels such as Text SMS. E-Mail. and Phone Calls.

TextUs's features include Personalization, Templates, Recording, etc. and TextUs support capabilities include Phone Support, 24/7 Support, Email Support, etc. also TextUs analytics capabilities include Analytics, and Custom Reports.

Reviews

"TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails." - Vanessa Salerno

TextUs, Slicktext, Attentive, DialMyCalls, Call-Em-All, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Textus reimagines business SMS to enhance pipeline creation and improve hiring and sales conversions. Their platform offers an innovative texting software for business.

Popular Business Setting

for TextUs

Top Industries

  • Hospital & Health Care
  • Education
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

TextUs is popular in Hospital & Health Care, Education, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on TextUs Use Cases

What benefits does TextUs offer for Communication Management?

How does TextUs address your Engagement Management Challenges?

How can TextUs optimize your Conversion Management Workflow?

How can TextUs optimize your Social Media Analytics Workflow?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
TextUs testimonial

Vanessa Salerno

Client Support Coordinator

Kelly Zitlow Group of Cornerstone Home Lending
TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley
TextUs testimonial

Andy Hartman

Marketing Director

Trustaff
It has revolutionized the recruiting process Testimonial By Andy Hartman
CUSTOMERS TESTIMONIALS
TextUs testimonial

Vanessa Salerno

Client Support Coordinator

Kelly Zitlow Group of Cornerstone Home Lending
TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley
TextUs testimonial

Andy Hartman

Marketing Director

Trustaff
It has revolutionized the recruiting process Testimonial By Andy Hartman

Case Studies

CASE STUDY Travel Nurses Inc.

Travel Nurses Inc. faced challenges in staffing nurses quickly during the pandemic. They needed a better communication method to support rapid growth. They started using TextUs for text messaging, wh...ich improved their communication with candidates. This led to faster placements and increased recruiter productivity. Texting became the preferred communication method, with at least half of their placements involving text.

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Education

CASE STUDY NorthWest Arkansas Community College (NWACC)

NWACC faced challenges with their old texting platform, which was not user-friendly and lacked data insights. They switched to TextUs, which improved student engagement in admissions and orientation.... TextUs allowed NWACC to manage hundreds of conversations efficiently and gain insights into communication best practices. The college used text messages to nudge students, leading to faster enrollment and orientation completion. They also saved time by using templates for common questions, improving response management.

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CASE STUDY Temp Talent

Temp Talent, a staffing firm in Sydney, needed a faster way to communicate with candidates. Their recruiters were using personal phones, which was slow and inefficient. They switched to TextUs, savin...g time and improving communication. With TextUs, they could send group texts quickly and log messages into their CRM. This improved their candidate experience and timesheet submission rates. The integration with Bullhorn provided better communication tracking, and they praised TextUs for excellent customer service.

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CASE STUDY trustaff

trustaff wanted to improve its market share in healthcare staffing. They needed to deliver candidates quickly due to COVID demands. They increased texting resources to communicate faster. Texting imp...roved response rates, with some placements starting with a text. TextUs integration helped track interactions. Texting reduced administrative workload and improved customer service. It helped trustaff meet urgent staffing needs during the pandemic.

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Education

CASE STUDY University of Nevada, Las Vegas’s Lee Business School

UNLV's Lee Business School used TextUs to improve student engagement. They faced challenges in getting prospective students to respond to emails and phone calls. By using TextUs, they saw increased r...esponse rates and webinar registrations. The first text message sent resulted in the most well-attended virtual session ever. They also cleaned up their prospect list by identifying uninterested contacts. The school was pleased with the results and plans to continue using TextUs.

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CASE STUDY Hamilton-Ryker

Hamilton-Ryker faced challenges with non-responsive associates in a competitive job market. They used TextUs two-way text messaging to improve communication. This increased their response rate to ove...r 60% and grew their candidate pool. The firm also boosted walk-in traffic and associate referrals. TextUs helped them fill seven additional orders in the first two weeks. The platform provided a competitive advantage by reaching more candidates efficiently.

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Video

TextUs: The leading messaging platform for businesses

Video Thumbnail

Frequently Asked Questions(FAQ)

for TextUs

What is TextUs?

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

What is TextUs used for?

TextUs is a SMS Marketing Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Conversion Management .

What are the top features of TextUs?

Personalization, Templates and Recording are some of the top features of TextUs.

Who uses TextUs?

TextUs is used by Hospital & Health Care, Education and Financial Services among other industries.

What are TextUs alternatives?

Slicktext, Attentive, DialMyCalls and Call-Em-All are popular alternatives for TextUs.

Where is TextUs located?

TextUs is headquartered at Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL.
lightning

Peers used TextUs for communication management and engagement management

TextUs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)

Software Failure Risk Guidance

?

for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

TextUs, Inc. News

Executive

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue | Nation/World

TextUs has appointed Chad Prezlomski as the new senior vice president of revenue. Prezlomski will oversee revenue strategy and growth for the business text messaging software provider.

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Product

TextUs SAP SuccessFactors Integration: Everything You Need to Know

TextUs has integrated with SAP SuccessFactors, enhancing HR communications by allowing direct messaging with employees and applicants through the HRIS platform.

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Product

How TextUs and Oracle Integration Elevates HR Communication and Engagement

TextUs integrates with Oracle to enhance HR communication, ensuring seamless connections with candidates and employees through improved accessibility in human capital management platforms.

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Product

TextUs Launches Oracle Taleo and HCM Integrations, - GlobeNewswire

TextUs introduces new integrations with Oracle Taleo and HCM to enhance its messaging capabilities.

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TextUs, Inc. Profile

Company Name

TextUs, Inc.

Company Website

//textus.com

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES C