TextUs Overview
This is a summary of the comprehensive capabilities and benefits of TextUs based on over 1004 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
TextUs, Medallia Concierge, Trumpia, TextMagic, Slicktext, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if TextUs is right for your needs? Our Cuspera AI engine can evaluate how TextUs fits your specific business needs, industry, and context. Get your personalized assessment report today.
TextUs supports business activities such as:
- Communication Management
- Engagement Management
- Conversion Management
- Social Media Analytics
- Engaging On Social Media
TextUs can help you with many business goals, such as Improve Internal Communications, Scale Best Practices, Enhance Customer Relationships, Acquire Customers, Improve Visibility, etc. It can help manage these activities if you use Text SMS E-Mail and Phone Calls for these needs. As a solution, TextUs's capabilities include Personalization, Templates, Recording, etc.
TextUs Hospital & Health Care Vertical is its biggest customer base.
Reviews
"It has revolutionized the recruiting process " - Andy Hartman
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using TextUs.
Use Cases
Peers recommend Communication Management , Engagement Management , Conversion Management , as the business use cases that they have been most satisfied while using TextUs.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Text SMS, E-Mail and Phone Calls |
4.60/5 ★ |
"...TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts, said Buckley...." Case Study LRS Healthcare |
| sending & publishing communications |
4.37/5 ★ |
"...I was able to send a text message to the candidate to let him know about the offer...." Peer review by User |
| tracking & monitoring communications |
3.86/5 ★ |
"...Instead of spending four hours trying to call and track people down, they now spend 30 minutes texting...." Case Study An e-commerce fulfillment center |
| Engagement Management with Text SMS and E-Mail |
4.90/5 ★ |
"...Finding the right cadence of email to phone call and voicemail ratio to discover which candidates are going to move on in the process has become part of the territory...." Case Study An e-commerce fulfillment center |
| engaging and following up |
4.89/5 ★ |
"...Creating a real, engaging candidate experience can be the difference between getting a new hire and losing them to the competition...." Case Study Temp Talent |
| engaging with scheduling & cadence |
3.74/5 ★ |
"...Finding the right cadence of email to phone call and voicemail ratio to discover which candidates are going to move on in the process has become part of the territory...." Case Study An e-commerce fulfillment center |
| Conversion Management with Phone Calls |
4.72/5 ★ |
"...Multi-User Conversations Empower multiple team members to manage conversations on one number. ..." Text Messaging Software |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Text SMS, E-Mail and Phone Calls |
4.60/5 ★ |
"...TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts, said Buckley...." Case Study LRS Healthcare |
|
| sending & publishing communications |
4.60/5 ★ |
| tracking & monitoring communications |
4.60/5 ★ |
| Engagement Management with Text SMS and E-Mail |
4.90/5 ★ |
"...Finding the right cadence of email to phone call and voicemail ratio to discover which candidates are going to move on in the process has become part of the territory...." Case Study An e-commerce fulfillment center |
|
| engaging and following up |
4.90/5 ★ |
| engaging with scheduling & cadence |
4.90/5 ★ |
| Conversion Management with Phone Calls |
4.72/5 ★ |
"...Multi-User Conversations Empower multiple team members to manage conversations on one number. ..." Text Messaging Software |
|
28+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1004 insights from peers and experts to help you assess how these TextUs use cases fit your SMS Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It has revolutionized the recruiting process Testimonial By Andy Hartman |
|
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley |
|
Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Andy Hartman Marketing Director Trustaff |
It has revolutionized the recruiting process Testimonial By Andy Hartman |
|
Patrick Buckley Manager of Online Strategy LRS Healthcare |
TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley |
|
Clay Wyllia Associate Director of Communication & Engagement NorthWest Arkansas Community College (NWACC) |
Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia |
Frequently Asked Questions(FAQ)
for TextUs
What is TextUs?
What is TextUs used for?
What are the top features of TextUs?
Who uses TextUs?
What are TextUs alternatives?
Where is TextUs located?
Popular Business Setting
for TextUs
Top Industries
- Hospital & Health Care
- Education
- Financial Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used TextUs to Improve internal communications and Scale best practices
TextUs Alternatives
Peer and Expert Opinion on Features
for TextUs
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (59) |
| Templates | Read Reviews (49) |
| Recording | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Dashboard | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (59) |
| Templates | Read Reviews (49) |
| Recording | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Dashboard | Read Reviews (6) |
IT and Other Capabilities
for TextUs
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (56) |
| Data Export | Read Reviews (33) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (56) |
| Data Export | Read Reviews (33) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| 24/7 Support | Read Reviews (122) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| 24/7 Support | Read Reviews (122) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (128) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (128) |
Software Failure Risk Guidance
?for TextUs
Overall Risk Meter
Top Failure Risks for TextUs
Vendor Profile Details
Company Name
TextUs
Company Website
https://textus.com/HQ Location
Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL
Employees
11-50
Social
Financials
SERIES C
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