TextUs Overview
TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.
The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.
TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using TextUs.
Use Cases
Peers recommend Communication Management , Engagement Management , Conversion Management , as the business use cases that they have been most satisfied while using TextUs.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Text SMS, E-Mail and Phone Calls |
4.60/5 ★ |
"...TextUs allows users to send group broadcast messages to up to 250 contacts simultaneously...." Peer review |
| sending & publishing communications |
4.37/5 ★ |
|
| tracking & monitoring communications |
3.86/5 ★ |
|
| Engagement Management with Text SMS and E-Mail |
4.90/5 ★ |
"...We re sharing the real-time communication strategy to help businesses better engage with customers and teams. ..." The Next Era of Communication Software Changes How Businesses Connect with Customers Real-Time Communication is Here |
| engaging and following up |
4.89/5 ★ |
|
| engaging with scheduling & cadence |
3.74/5 ★ |
|
| Conversion Management with Phone Calls |
4.72/5 ★ |
"...With multi-user login, multiple users can manage conversations from the same telephone number...." Peer review from Featured Customers |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Text SMS, E-Mail and Phone Calls |
4.60/5 ★ |
"...TextUs allows users to send group broadcast messages to up to 250 contacts simultaneously...." Peer review |
|
| sending & publishing communications |
4.60/5 ★ |
| tracking & monitoring communications |
4.60/5 ★ |
| Engagement Management with Text SMS and E-Mail |
4.90/5 ★ |
"...We re sharing the real-time communication strategy to help businesses better engage with customers and teams. ..." The Next Era of Communication Software Changes How Businesses Connect with Customers Real-Time Communication is Here |
|
| engaging and following up |
4.90/5 ★ |
| engaging with scheduling & cadence |
4.90/5 ★ |
| Conversion Management with Phone Calls |
4.72/5 ★ |
"...With multi-user login, multiple users can manage conversations from the same telephone number...." Peer review from Featured Customers |
|
28+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1004 insights from peers and experts to help you assess how these TextUs use cases fit your SMS Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno |
|
Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson |
|
It has revolutionized the recruiting process Testimonial By Andy Hartman |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Vanessa Salerno Client Support Coordinator Kelly Zitlow Group of Cornerstone Home Lending |
TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno |
|
Jen Wilson SVP of Marketing and Leasing Capstone Collegiate Communities (C3) |
Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson |
|
Andy Hartman Marketing Director Trustaff |
It has revolutionized the recruiting process Testimonial By Andy Hartman |
Popular Business Setting
for TextUs
Top Industries
- Hospital & Health Care
- Education
- Financial Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used TextUs to Improve internal communications and Scale best practices
TextUs Alternatives
Peer and Expert Opinion on Features
for TextUs
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (59) |
| Templates | Read Reviews (49) |
| Recording | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Dashboard | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (59) |
| Templates | Read Reviews (49) |
| Recording | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Dashboard | Read Reviews (6) |
IT and Other Capabilities
for TextUs
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (56) |
| Data Export | Read Reviews (33) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (56) |
| Data Export | Read Reviews (33) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| 24/7 Support | Read Reviews (122) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| 24/7 Support | Read Reviews (122) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (128) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (128) |
Software Failure Risk Guidance
?for TextUs
Overall Risk Meter
Top Failure Risks for TextUs
Vendor Profile Details
Company Name
TextUs
Company Website
https://textus.com/HQ Location
Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL
Employees
11-50
Social
Financials
Series A
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