TextUs Overview

TextUs is a smart business texting platform designed to enhance pipeline generation and boost conversion rates. It leverages SMS marketing to facilitate direct and effective communication with customers, offering a strategic advantage in engaging potential leads. TextUs is recognized for its user-friendly interface and has been voted a top performer and leader in the industry. The platform is particularly beneficial for businesses seeking to improve customer engagement and streamline communication processes. With a focus on delivering measurable results, TextUs stands out by providing resources and guides to maximize SMS engagement.

Use Cases

Customers recommend Communication Management, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using TextUs.

Other use cases:

  • Social Media Analytics
  • Engaging On Social Media
  • Workflow Management
  • Contact List Management
  • Telemarketing
  • Competitive Intelligence
  • Training & Onboarding
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Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using TextUs.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Visibility
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Consistency
See all business priorities See less business priorities

TextUs Use-Cases and Business Priorities: Customer Satisfaction Data

TextUs works with different mediums / channels such as Text SMS. E-Mail. and Phone Calls.

TextUs's features include Personalization, Templates, Recording, etc. and TextUs support capabilities include Phone Support, 24/7 Support, Email Support, etc. also TextUs analytics capabilities include Analytics, and Custom Reports.

Reviews

"TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day" - Shelley Richardson

TextUs, Slicktext, Attentive, DialMyCalls, Text-Em-All, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Textus reimagines business SMS to enhance pipeline creation and improve hiring and sales conversions. Their platform offers an innovative texting software for business.

Popular Business Setting

for TextUs

Top Industries

  • Hospital & Health Care
  • Education
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

TextUs is popular in Hospital & Health Care, Education, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.

TextUs Customer wins, Customer success stories, Case studies

What makes TextUs ideal for Communication Management?

Why is TextUs the best choice for Engagement Management?

What makes TextUs ideal for Conversion Management?

How can TextUs optimize your Social Media Analytics Workflow?

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

CUSTOMERS TESTIMONIALS
TextUs testimonial

Shelley Richardson

Administrator

Temp Talent
TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day Testimonial By Shelley Richardson
TextUs testimonial

David McKenzie

Director of Talent Advisory

LiquidAgents Healthcare
TextUs improves my own response rate, too. I may not always be on email or checking my voicemail, but I always have the TextUs app open on my computer screen. Because of TextUs, my nurses know I'm always available to them. Testimonial By David McKenzie
TextUs testimonial

Nikkole Liesse

Executive Director

UNLV Lee Business School
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse
CUSTOMERS TESTIMONIALS
TextUs testimonial

Shelley Richardson

Administrator

Temp Talent
TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day Testimonial By Shelley Richardson
TextUs testimonial

David McKenzie

Director of Talent Advisory

LiquidAgents Healthcare
TextUs improves my own response rate, too. I may not always be on email or checking my voicemail, but I always have the TextUs app open on my computer screen. Because of TextUs, my nurses know I'm always available to them. Testimonial By David McKenzie
TextUs testimonial

Nikkole Liesse

Executive Director

UNLV Lee Business School
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse

Las Vegas Aviators - Sports

TextUs helped the Las Vegas Aviators switch from Zipwhip for their ticket sales team. The Aviators needed a new SMS platform after Zipwhip stopped updates. TextUs made it easy for sales reps to send ...messages to more contacts at once. The team now uses data analytics to track message delivery and opens. Since switching, delivery, open, and response rates are higher. Sales reps are more efficient and confident in their outreach.

Read on →

Kelly Zitlow Group - Real Estate

TextUs helps Kelly Zitlow Group improve communication in real estate. The team uses business texting to reach clients and agents quickly. They integrate TextUs with Salesforce to keep their office nu...mber and streamline messaging. Texting speeds up the loan process and helps answer questions in real time. Clients and agents respond faster to texts than emails or calls. This leads to a smoother home buying experience and happier customers.

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Hamilton-Ryker - Staffing

TextUs helped Hamilton-Ryker, a commercial staffing company, reach more associates and boost response rates to over 60%. Recruiters struggled with wasted time on unanswered calls. With TextUs two-way... texting and Broadcast messaging, they quickly connected with candidates. The first broadcast message got a 60%+ response rate in one hour. The company filled seven extra orders in two weeks, increased walk-in traffic, and gained more referrals. TextUs improved their return on time and gave them a competitive edge.

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trustaff - Staffing

TextUs helped trustaff speed up healthcare staffing during the COVID era. trustaff switched from phone calls to texting candidates, which led to response rates three times higher than email. Text mes...saging became critical as jobs opened and closed quickly. TextUs integrated with trustaff’s CRM, making it easy to track placements. Up to 80% of placements now start with a text. trustaff also reduced admin work and improved customer service using TextUs.

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The Judge Group - Staffing

TextUs helped The Judge Group improve candidate recruitment with personalized SMS communication. The Judge Group faced unreliable email and voicemail channels and needed a faster, more direct way to ...reach candidates. TextUs enabled them to send over 40,000 monthly outbound texts, use 150+ templates, and monitor analytics for best practices. The platform delivered a 40% candidate response rate and an 8.5-second response time. Recruiters and back-office staff adopted the tool quickly, boosting productivity and communication efficiency.

Read on →

Barilla - Food & Beverages

TextUs helps Barilla improve employee engagement. Barilla uses SMS marketing and conversational texting to connect with staff. The platform supports automated campaigns and 1:1 messaging. Barilla ben...efits from faster communication and better employee response. TextUs features help Barilla move faster and connect smarter.

Read on →

TextUs: The leading messaging platform for businesses

Video Thumbnail

Frequently Asked Questions(FAQ)

for TextUs

What is TextUs?

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

What is TextUs used for?

TextUs is a SMS Marketing Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Conversion Management .

What are the top features of TextUs?

Personalization, Templates and Recording are some of the top features of TextUs.

Who uses TextUs?

TextUs is used by Hospital & Health Care, Education and Financial Services among other industries.

What are TextUs alternatives?

Slicktext, Attentive, DialMyCalls and Text-Em-All are popular alternatives for TextUs.

Where is TextUs located?

TextUs is headquartered at Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL.
lightning

Peers used TextUs for communication management and engagement management

TextUs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)

Software Failure Risk Guidance

?

for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

TextUs, Inc. News

Product

TextUs Introduces Powerful Enhancements to Salesforce - GlobeNewswire

TextUs has launched a major upgrade to its Salesforce integration, introducing embedded SMS, bi-directional syncing, and Marketing Cloud support. Sales and marketing teams can now leverage native two-way texting, automated SMS workflows, and seamless contact synchronization within Salesforce, enabling more efficient lead engagement and higher conversion rates directly from the CRM.

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Executive

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue | Nation/World

TextUs has appointed Chad Prezlomski as the new senior vice president of revenue. Prezlomski will oversee revenue strategy and growth for the business text messaging software provider.

Read more →
Executive

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue - GlobeNewswire

TextUs appointed Chad Prezlomski as senior vice president of revenue. Prezlomski, a SaaS veteran with experience at Splash, Yotpo, and Schoology, will lead all revenue-generating functions, including sales, account management, and customer success. His focus will be on accelerating growth and scaling go-to-market operations for the TextUs business messaging platform.

Read more →
Product

TextUs SAP SuccessFactors Integration: Everything You Need to Know

TextUs has integrated with SAP SuccessFactors, enhancing HR communications by allowing direct messaging with employees and applicants through the HRIS platform.

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TextUs, Inc. Profile

Company Name

TextUs, Inc.

Company Website

//textus.com

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES C