TextUs Overview

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using TextUs.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Visibility
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Engagement Management , Conversion Management , as the business use cases that they have been most satisfied while using TextUs.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with Text SMS, E-Mail and Phone Calls

4.60/5

Read Reviews (66)

"...TextUs allows users to send group broadcast messages to up to 250 contacts simultaneously...." Peer review
sending & publishing communications

4.37/5

Read Reviews (39)

tracking & monitoring communications

3.86/5

Read Reviews (5)

Engagement Management with Text SMS and E-Mail

4.90/5

Read Reviews (65)

"...We re sharing the real-time communication strategy to help businesses better engage with customers and teams. ..." The Next Era of Communication Software Changes How Businesses Connect with Customers Real-Time Communication is Here
engaging and following up

4.89/5

Read Reviews (61)

engaging with scheduling & cadence

3.74/5

Read Reviews (1)

Conversion Management with Phone Calls

4.72/5

Read Reviews (12)

"...With multi-user login, multiple users can manage conversations from the same telephone number...." Peer review from Featured Customers
PEER EXPERIENCES
Communication Management with Text SMS, E-Mail and Phone Calls

4.60/5

Read Reviews (66)

"...TextUs allows users to send group broadcast messages to up to 250 contacts simultaneously...." Peer review
sending & publishing communications

4.60/5

Read Reviews (39)

tracking & monitoring communications

4.60/5

Read Reviews (5)

Engagement Management with Text SMS and E-Mail

4.90/5

Read Reviews (65)

"...We re sharing the real-time communication strategy to help businesses better engage with customers and teams. ..." The Next Era of Communication Software Changes How Businesses Connect with Customers Real-Time Communication is Here
engaging and following up

4.90/5

Read Reviews (61)

engaging with scheduling & cadence

4.90/5

Read Reviews (1)

Conversion Management with Phone Calls

4.72/5

Read Reviews (12)

"...With multi-user login, multiple users can manage conversations from the same telephone number...." Peer review from Featured Customers

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1004 insights from peers and experts to help you assess how these TextUs use cases fit your SMS Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Vanessa Salerno

Client Support Coordinator

Kelly Zitlow Group of Cornerstone Home Lending

TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno

Jen Wilson

SVP of Marketing and Leasing

Capstone Collegiate Communities (C3)

Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson

Andy Hartman

Marketing Director

Trustaff

It has revolutionized the recruiting process Testimonial By Andy Hartman
CUSTOMERS TESTIMONIALS

Vanessa Salerno

Client Support Coordinator

Kelly Zitlow Group of Cornerstone Home Lending

TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno

Jen Wilson

SVP of Marketing and Leasing

Capstone Collegiate Communities (C3)

Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson

Andy Hartman

Marketing Director

Trustaff

It has revolutionized the recruiting process Testimonial By Andy Hartman

Case Studies

COMPANY CASE STUDIES
Case Study Temp Talent

How Temp Talent Recruiters Save Time and Get Ahold of Candidates Faster with TextUs

Read More
Case Study Ochsner Health

Ochsner Health Achieves an 80% Response Rate, Responds in Real-Time to Pandemic Needs, and Improves Employee Experience with TextUs

Read More
Case Study Capstone Collegiate Communities (C3)

Capstone Collegiate Communities Closes Deals Faster with TextUs

Read More

Popular Business Setting

for TextUs

Top Industries

  • Hospital & Health Care
  • Education
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used TextUs to Improve internal communications and Scale best practices

Peer and Expert Opinion on Features

for TextUs

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.74/5

Read Reviews (59)
Templates

4.72/5

Read Reviews (49)
Recording

4.26/5

Read Reviews (14)
Alerts: popups & Notifications

2.85/5

Read Reviews (10)
Dashboard

3.97/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.74/5

Read Reviews (59)
Templates

4.72/5

Read Reviews (49)
Recording

4.26/5

Read Reviews (14)
Alerts: popups & Notifications

2.85/5

Read Reviews (10)
Dashboard

3.97/5

Read Reviews (6)

IT and Other Capabilities

for TextUs

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.23/5

Read Reviews (56)
Data Export

3.77/5

Read Reviews (33)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.23/5

Read Reviews (56)
Data Export

3.77/5

Read Reviews (33)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.71/5

Read Reviews (47)
24/7 Support

4.59/5

Read Reviews (122)
Email Support

4.59/5

Read Reviews (8)
Chat Support

4.25/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.71/5

Read Reviews (47)
24/7 Support

4.59/5

Read Reviews (122)
Email Support

4.59/5

Read Reviews (8)
Chat Support

4.25/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.09/5

Read Reviews (1)
Analytics

4.61/5

Read Reviews (30)
Custom Reports

4.57/5

Read Reviews (128)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.09/5

Read Reviews (1)
Analytics

4.61/5

Read Reviews (30)
Custom Reports

4.57/5

Read Reviews (128)

Software Failure Risk Guidance

?

for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

Vendor Profile Details

Company Name

TextUs

Company Website

https://textus.com/

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

Financials

Series A