Thanx Software Overview
Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.
Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.
Cuspera Reviews
40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Thanx Software.
Use Cases
Peers recommend Engagement Management , Loyalty Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Thanx Software.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.96/5 ★ |
"...That s the power of customer engagement and feedback at its best. ..." Case Study EVO Entertainment Group |
| engaging and following up |
4.96/5 ★ |
"...As a result of this partnership with Yiftee, we re now able to offer our customers digital gift cards, a true differentiator from other loyalty and engagement platforms, Thanx CEO and Founder, Zach Goldstein, said...." Yiftee and Thanx Partner to Increase Online Sales for Local Businesses |
| Loyalty Management with Mobile |
4.98/5 ★ |
"...Jacksons Car Wash uses Thanx to drive unlimited membership revenue using customer data and targeted campaigns...." Case Study Jacksons Car Wash |
| customise loyalty program |
4.88/5 ★ |
"...Customer Engagement and Loyalty Platform Expands Offerings to Allow 24 7 Gifting at Favorite Shops and Restaurants Thanx, a leading provider of customer engagement and retention tools for retailers and restaurants, announced a new partnership with Yiftee, the data-driven mobile promotions and gifting company serving multi-location restaurants, retailers, services and other partners...." Yiftee and Thanx Partner to Increase Online Sales for Local Businesses |
| identify target customers |
4.83/5 ★ |
"...Thanx is changing the game in how we create a dependable revenue stream and increase the lifetime value of our customers through highly targeted and relevant marketing of our unlimited plans...." Peer review by Matthew Teneyck, Marketing and Operations Manager, Jacksons Car Wash |
| create engagement based loyalty |
4.53/5 ★ |
"...As a result of this partnership with Yiftee, we re now able to offer our customers digital gift cards, a true differentiator from other loyalty and engagement platforms, Thanx CEO and Founder, Zach Goldstein, said...." Yiftee and Thanx Partner to Increase Online Sales for Local Businesses |
| track program performance |
4.53/5 ★ |
"Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days!" https://www.thanx.com/ |
| Customer Feedback Management with Offline and On Premises |
4.85/5 ★ |
"...Thanx gives your business a strategic advantage and helps you identify valuable customers and track satisfaction. ..." 18 Customer Loyalty Program Software Options For Your Business |
| measuring customer satisfaction |
3.86/5 ★ |
"...Thanx gives your business a strategic advantage and helps you identify valuable customers and track satisfaction. ..." 18 Customer Loyalty Program Software Options For Your Business |
| measuring net promoter score |
4.38/5 ★ |
"...Real-time, private channel feedback (NPS)..." Personalization |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.96/5 ★ |
"...That s the power of customer engagement and feedback at its best. ..." Case Study EVO Entertainment Group |
|
| engaging and following up |
4.96/5 ★ |
| Loyalty Management with Mobile |
4.98/5 ★ |
"...Jacksons Car Wash uses Thanx to drive unlimited membership revenue using customer data and targeted campaigns...." Case Study Jacksons Car Wash |
|
| customise loyalty program |
4.98/5 ★ |
| identify target customers |
4.98/5 ★ |
| create engagement based loyalty |
4.98/5 ★ |
| track program performance |
4.98/5 ★ |
| Customer Feedback Management with Offline and On Premises |
4.85/5 ★ |
"...Thanx gives your business a strategic advantage and helps you identify valuable customers and track satisfaction. ..." 18 Customer Loyalty Program Software Options For Your Business |
|
| measuring customer satisfaction |
4.85/5 ★ |
| measuring net promoter score |
4.85/5 ★ |
24+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1144 insights from peers and experts to help you assess how these Thanx Software use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes |
|
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
|
The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Stacie Colburn Hayes VP of Marketing Oath Pizza |
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes |
|
Sharon Healy VP Head of Retail Urban Remedy |
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
|
Otto Othman CEO PINCHO |
The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study TomatinaRead More |
|
Case Study Oath PizzaRead More |
|
Case Study Zips Car WashRead More |
Frequently Asked Questions(FAQ)
for Thanx Software
What is Thanx Software?
What is Thanx Software used for?
What are the top features of Thanx Software?
What are Thanx Software alternatives?
Where is Thanx Software located?
Popular Business Setting
for Thanx Software
Top Industries
- Food & Beverages
Popular in
- Small Business
Peers used Thanx Software to Enhance customer relationships and Increase sales & revenue
Thanx Software Alternatives
Peer and Expert Opinion on Features
for Thanx Software
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (94) |
| Rewards | Read Reviews (56) |
| Gamification | Read Reviews (56) |
| Capture information | Read Reviews (31) |
| Micro customer segmenting | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (94) |
| Rewards | Read Reviews (56) |
| Gamification | Read Reviews (56) |
| Capture information | Read Reviews (31) |
| Micro customer segmenting | Read Reviews (16) |
IT and Other Capabilities
for Thanx Software
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (25) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (25) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
Software Failure Risk Guidance
?for Thanx Software
Overall Risk Meter
Top Failure Risks for Thanx Software
Vendor Profile Details
Company Name
Thanx
Company Website
https://www.thanx.com/HQ Location
San Francisco, CA
Employees
11-50
Social
Financials
Series B
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