Thanx Software Overview
Thanx enhances customer lifetime value for restaurants, retailers, and malls through data-driven engagement and modern digital experiences. This platform focuses on fostering long-term, profitable relationships rather than merely offering rewards programs. Thanx integrates seamlessly with existing technologies, providing a scalable solution to manage customer loyalty effectively. The platform's unique selling point is its ability to transform customer interactions into meaningful data insights, allowing businesses to tailor their engagement strategies. By leveraging these insights, businesses can increase customer retention and drive growth.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Thanx Software.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Thanx Software.
Thanx Software Use-Cases and Business Priorities: Customer Satisfaction Data
Thanx Software works with different mediums / channels such as Mobile. Offline. On Premises etc.
Thanx Software's features include Personalization, Rewards, Gamification, etc. and Thanx Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Thanx Software analytics capabilities include Custom Reports, and Analytics.
Reviews
"Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within day...s!" - Billy Schaming
Peer review evidence (same sources as the product rating summary)
"...Thanx (www.thanx.com) is the Customer Engagement solution for restaurants and retailers...." Peer review
"...Tomatina restaurants upgraded their loyalty program to Thanx seamlessly and quickly improved their customer engagement and boosted check averages...." Case Study Tomatina
"...Thanx Personalized Winback uses an advanced ensemble-based Machine Learning algorithm to predict the churn likelihood of an individual guest based on nearly 40 data points, including spend and visit frequency compared to past behavior, recent and historic customer satisfaction, average check, LTV, likelihood of reacquisition and more...." Thanx Enhances Machine Learning Platform with Personalized Winback to Reduce Churn for Restaurants and Retailers
Thanx Software, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Thanx helps businesses increase customer lifetime value through data-driven engagement and digital experiences. Restaurants, retailers, and malls benefit from these modern solutions.
Popular Business Setting
for Thanx Software
Top Industries
- Food & Beverages
Popular in
- Small Business
Thanx Software is popular in Food & Beverages, and is widely used by Small Business,
Thanx Software Customer wins, Customer success stories, Case studies
Why is Thanx Software the best choice for Engagement Management?
How does Thanx Software address your Loyalty Management Challenges?
What benefits does Thanx Software offer for Customer Feedback Management?
What makes Thanx Software ideal for Lifetime Value Management?
How does Thanx Software address your Campaign Management Challenges?
40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming |
|
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
|
Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Billy Schaming President & COO Crew Carwash |
Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming |
|
Sharon Healy VP Head of Retail Urban Remedy |
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
|
Matthew Smith Chief Marketing Officer Tocaya Organica |
Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith |
Pokeworks - Restaurants - Medium
Urbane Cafe - Food & Beverages - Medium
Frequently Asked Questions (FAQ)
What buyers ask before choosing Thanx Software
What is Thanx Software?
Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.
Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.
What is Thanx Software used for?
What are the top features of Thanx Software?
What are Thanx Software alternatives?
Where is Thanx Software located?
Peers used Thanx Software for engagement management and loyalty management
Thanx Software Competitors
Thanx Software Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
Thanx Software Integrations
Thanx Software integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Thanx Software
Overall Risk Meter
Top Failure Risks for Thanx Software
Thanx, Inc. News
Thanx Announces Direct-to-POS, First-Party Ordering with Square
Thanx has launched a direct-to-POS first-party ordering integration with Square, eliminating the need for middleware and enhancing restaurant tech stacks. This integration allows restaurants to manage orders, menus, and pricing directly through Square, reducing operational costs and improving customer engagement through a loyalty-led ordering platform.
Thanx and Kea Bring Guest Recognition to the Phone Channel
Thanx and Kea have integrated their platforms to enhance guest recognition and loyalty enrollment for restaurant phone orders. This integration allows seamless loyalty points accrual and personalized customer interactions, transforming phone orders into relationship-building opportunities. The integration is already benefiting brands like Via 313 by digitizing phone sales and improving customer data capture.
Thanx and Klaviyo Team Up to Deliver Targeted Restaurant Rewards
Thanx and Klaviyo have partnered to integrate Thanx's Offer Management for Partners with Klaviyo's CRM, allowing restaurant brands to issue targeted rewards through Klaviyo's platform. This integration enhances reward precision and control, moving beyond traditional promo codes. The collaboration aims to provide restaurant marketers with advanced tools for targeted guest engagement.
Thanx and Deliverect Partner to Deliver First-Party Ordering and
Thanx and Deliverect have formed a strategic partnership to offer an integrated first-party digital ordering and loyalty solution for restaurants. This collaboration combines Deliverect's order management infrastructure with Thanx's loyalty and marketing platform, enabling restaurants to enhance guest engagement and drive repeat visits without extensive IT resources. The partnership aims to simplify digital growth for restaurants by providing a turnkey solution that is both cost-effective and easy to implement.
Thanx, Inc. Profile
Company Name
Thanx, Inc.
Company Website
https://www.thanx.com/HQ Location
San Francisco, CA
Employees
11-50
Social
Financials
SERIES B
