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Thanx Software

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3555 Reviews, Testimonials & Expert Opinions)
(3555 Reviews, Testimonials & Expert Opinions)

Thanx Customer Engagement and Marketing Automation Platform

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About Thanx Software

Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.

Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.

Peer and Expert Opinions
for Thanx Software

Goals

Increase sales & revenue and Improve ROI are the most popular goals peers achieved using Thanx Software .

Other goals:

  • Scale best practices
  • Increase customer life time value
  • Increase average basket value
  • Enhance customer relationships
  • Improve brand engagement
  • Acquire customers
  • Establish thought leadership
  • Build brand awareness
  • Improve digital and social presence
  • Launch new products
  • Enter new markets internationally or locally
  • Grow market share
See all goals See less goals

Channels

It is the best suited for offline, point of sale, e-mail, channels.

Other channels:

  • promotions
  • mobile
  • on premises
  • user generated content
  • blogs
  • newsletter
  • text SMS
  • website
  • games
  • mobile app
  • social media
  • coupons
  • review sites
  • Yelp
  • phone calls
See all channels See less channels

Processes

Peers recommend engagement management, loyalty management, customer feedback management, as the business processes that they have been most satisfied while using Thanx Software .

Read Peer and Expert Experience for Business Use Cases

Engagement management With Offline

Engaging and following up With Offline

Loyalty management

Create engagement based loyalty With Offline and Point of sale and On premises

Track program performance With Mobile and Offline and On premises

Identify target customers

Customer feedback management With Promotions

Measuring customer satisfaction

Measuring net promoter score With Promotions

Campaign management

Digital marketing With Offline and Point of sale

Communication management With E mail and Newsletter

Sending & publishing communications With E mail and Newsletter

Lifetime value management With Offline and Point of sale

Contact list management With E mail

Segmentation and targeting With E mail and Text sms

Generation of new leads

Advertisement With Mobile and Website

Drip marketing With Newsletter and E mail

Rating and review management

Reputation management

Channel marketing With Mobile

Market research

Relationship marketing

Viral marketing

Referral management

Social media management

Engaging on social media

Customer case management With E mail and Offline and Point of sale and Social media and On premises

Personalized marketing With Mobile and Promotions and Mobile app and Offline and On premises

Playbook creation With Offline and Point of sale

Promotion management With Promotions and E mail and Coupons

Sales review & feedback

See allless Activities

Peers used Thanx Software to Increase sales & revenue and Improve ROI

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IT and Other Capabilities
for Thanx Software

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Email Support

24/7 Support

Chat Support

Phone Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Thanx Software

First 5 Reports are Free

Vendor Profile Details

Company Name Thanx
Company Website https://www.thanx.com/
HQ Location San Francisco, CA
Employees 11-50
Social
Financials Series B