cuspera logo CUSPERA

Thanx Software

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2168 Reviews, Testimonials & Expert Opinions)
(2168 Reviews, Testimonials & Expert Opinions)

CRM and digital engagement platform to maximize digital revenue and engage top customers

AI Powered
Get Fit Assessment

About Thanx Software

Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.

Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.

Evaluating Thanx Software for your Customer Loyalty Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 2168 insights from peers and experts who used Thanx Software to help you determine how well it fits your Customer Loyalty Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Thanx Software solves your Customer Loyalty Management needs.

Case Studies

Case Study Oath Pizza

How Oath Pizza’s Digital Strategy More than Doubled Digital Revenue during the Pandemic

Read Story →

How Oath Pizza’s Digital Strategy More than Doubled Digital Revenue during the Pandemic

Read Story →

Case Study Tomatina

Tomatina Drives Higher Average Check Size with Thanx

Read Story →

Tomatina Drives Higher Average Check Size with Thanx

Read Story →

Case Study Dewey's Pizza

How Dewey’s Pizza Increased Revenue 20% with a Single Email

Read Story →

How Dewey’s Pizza Increased Revenue 20% with a Single Email

Read Story →

Peer and Expert Opinions
for Thanx Software

Goals

Increase sales & revenue and Improve ROI are the most popular goals peers achieved using Thanx Software .

Other goals:

  • Increase customer life time value
  • Enhance customer relationships
  • Improve brand engagement
  • Acquire customers
  • Build brand awareness
  • Grow market share
  • Scale best practices
  • Enter new markets internationally or locally
  • Launch new products
  • Improve digital and social presence
  • Improve efficiency
See all goals See less goals

Channels

It is the best suited for e-mail, offline, mobile, channels.

Other channels:

  • on premises
  • promotions
  • point of sale
  • social media
  • mobile app
  • user generated content
  • blogs
  • website
  • text SMS
  • newsletter
  • games
  • mass media
  • phone calls
  • radio
  • television
  • Yelp
  • review sites
See all channels See less channels

Processes

Peers recommend engagement management, loyalty management, customer feedback management, as the business processes that they have been most satisfied while using Thanx Software .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Engagement management

"...The post How to Use Customer Engagement to Support a New Store Opening appeared first on Thanx...."
How to Use Customer Engagement to Support a New Store Opening

engaging and following up

Loyalty management

"...An integrated rewards program that gave customers a compelling reason to order directly, rather than through third parties...."
Case Study Oath Pizza

create engagement based loyalty

track program performance

identify target customers

Customer feedback management

"...Net Promoter Score (NPS) data they get from Thanx part of the daily routine of every general manager...."
Case Study EVO Entertainment Group

measuring net promoter score

measuring customer satisfaction

+33 more business use cases

Our AI advisor, Wyz, harnessed 2168 insights from peers and experts to help you assess how these Thanx Software use cases fit your Customer Loyalty Management needs.

Peers used Thanx Software to Increase sales & revenue and Improve ROI

Verify if it works for you

Peer and Expert Opinion on Features
for Thanx Software

  • Low
  • Medium
  • High

Personalization

Capture information

Dashboard

Feedback surveys

Alerts: popups & Notifications

IT and Other Capabilities
for Thanx Software

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

24/7 Support

Email Support

Chat Support

Phone Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Thanx Software

Vendor Profile Details

Company Name Thanx
Company Website https://www.thanx.com/
HQ Location San Francisco, CA
Employees 11-50
Social
Financials Series B