Thanx Software Overview

Thanx enhances customer lifetime value for restaurants, retailers, and malls through data-driven engagement and modern digital experiences. This platform focuses on fostering long-term, profitable relationships rather than merely offering rewards programs. Thanx integrates seamlessly with existing technologies, providing a scalable solution to manage customer loyalty effectively. The platform's unique selling point is its ability to transform customer interactions into meaningful data insights, allowing businesses to tailor their engagement strategies. By leveraging these insights, businesses can increase customer retention and drive growth.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Thanx Software.

Other use cases:

  • Lifetime Value Management
  • Campaign Management
  • Reputation Management
  • Sending & Publishing Communications
  • Rating And Review Management
  • Segmentation And Targeting
  • Digital Marketing
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Thanx Software.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
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Thanx Software Use-Cases and Business Priorities: Customer Satisfaction Data

Thanx Software works with different mediums / channels such as Mobile. Offline. On Premises etc.

Thanx Software's features include Personalization, Rewards, Gamification, etc. and Thanx Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Thanx Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us." - Sharon Healy

Thanx Software, Preferred Patron, BHN Rewards, Tapmango, Zinrelo Loyalty Rewards Program, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Thanx helps businesses increase customer lifetime value through data-driven engagement and digital experiences. Restaurants, retailers, and malls benefit from these modern solutions.

Popular Business Setting

for Thanx Software

Top Industries

  • Food & Beverages

Popular in

  • Small Business

Thanx Software is popular in Food & Beverages, and is widely used by Small Business,

Comprehensive Insights on Thanx Software Use Cases

How does Thanx Software address your Engagement Management Challenges?

How does Thanx Software address your Loyalty Management Challenges?

What makes Thanx Software ideal for Customer Feedback Management?

What benefits does Thanx Software offer for Lifetime Value Management?

How does Thanx Software facilitate Campaign Management?

24+ more Business Use Cases

40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Sharon Healy

VP Head of Retail

Urban Remedy
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash
Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming
Thanx Software testimonial

Stacie Colburn Hayes

VP of Marketing

Oath Pizza
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes
CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Sharon Healy

VP Head of Retail

Urban Remedy
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash
Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming
Thanx Software testimonial

Stacie Colburn Hayes

VP of Marketing

Oath Pizza
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes

Case Studies

Entertainment

CASE STUDY EVO Entertainment

EVO Entertainment uses Thanx to get customer feedback. They respond in real-time to increase engagement. General managers review feedback daily. The CEO monitors responses. This helps build customer ...loyalty.

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Restaurants

CASE STUDY Velvet Taco

Velvet Taco is a fast-casual restaurant in Dallas. They use Thanx to offer loyalty perks without discounts. Their program increased participation by 30%. 13% of members moved up a tier. They get 5,00...0 sign-ups each week.

Read more →
Restaurants

CASE STUDY Urbane Cafe

Urbane Cafe improved their loyalty program with Thanx. They saw a 96% cart conversion rate. Their 180-day retention rate is 93%. The effective discount rate is 1.4%. They use A/B testing to save on d...iscounts.

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Restaurants

CASE STUDY Big Chicken

Big Chicken wanted to grow fast and needed a better digital experience for its customers. Their old app and loyalty program did not help much, and digital sales were low. In September 2024, they star...ted using Thanx to improve their app and loyalty program. Thanx helped them launch new campaigns and rewards quickly. In six months, app revenue grew by 40%, web sales went up 23%, and digital sales doubled to 25% of total revenue. More customers started using the app and coming back for repeat visits.

Read more →
Restaurants

CASE STUDY Tocaya Organica

Tocaya Organica uses Thanx to improve digital ordering. They offer rewards to encourage direct orders. Tocaya captures all guest orders to understand behavior. They personalize engagement using data.... The solution was affordable and quick to implement.

Read more →
Restaurants

CASE STUDY The Rock Wood Fired Pizza

The Rock Wood Fired Pizza uses Thanx to engage customers and increase visits. They have 19 locations across the country. Thanx helps them understand customer habits and run targeted campaigns. This l...eads to more repeat business and increased revenue.

Read more →

Frequently Asked Questions(FAQ)

for Thanx Software

What is Thanx Software?

Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.

Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.

What is Thanx Software used for?

Thanx Software is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Loyalty Management and Customer Feedback Management .

What are the top features of Thanx Software?

Personalization, Rewards and Gamification are some of the top features of Thanx Software.

What are Thanx Software alternatives?

Preferred Patron, BHN Rewards, Tapmango and Zinrelo Loyalty Rewards Program are popular alternatives for Thanx Software.

Where is Thanx Software located?

Thanx Software is headquartered at San Francisco, CA.
lightning

Peers used Thanx Software for engagement management and loyalty management

Thanx Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (9)
Custom Reports

4.85/5 ★

Read Reviews (50)
Analytics

4.73/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (9)
Custom Reports

4.85/5 ★

Read Reviews (50)
Analytics

4.73/5 ★

Read Reviews (23)

Software Failure Risk Guidance

?

for Thanx Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Thanx Software

Thanx, Inc. News

Partnership

Olo and Thanx Launch Integration to Deliver Hyper-Personalized Guest Engagement

Olo and Thanx have launched an integration aimed at enhancing guest engagement through hyper-personalization.

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Product

Thanx Expands Loyalty Capabilities with Square Integration, Enabling Seamless Guest ... - WJBF

Thanx has expanded its loyalty capabilities by integrating with Square, allowing for a more seamless guest experience.

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Partnership

Adentro and Thanx Announce Strategic Partnership to Elevate Restaurant Loyalty Engagement

Adentro and Thanx have formed a strategic partnership to enhance restaurant loyalty engagement.

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Partnership

THANX PARTNERS WITH ATTENTIVE TO TRANSFORM RESTAURANT CUSTOMER ENGAGEMENT - Food & Beverage Magazine

Thanx partners with Attentive to enhance customer engagement for restaurants.

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Thanx, Inc. Profile

Company Name

Thanx, Inc.

Company Website

https://www.thanx.com/

HQ Location

San Francisco, CA

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES B