About Thanx Software

Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.

Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Thanx Software solves your Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Thanx Software.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Loyalty Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Thanx Software.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.96/5

Read Reviews (250)

"...Because their express car wash service is so quick, they have very little face time to engage their customers personally...." Case Study Zips Car Wash
engaging and following up

4.96/5

Read Reviews (143)

Loyalty Management with Mobile

4.98/5

Read Reviews (98)

"...This type of campaign allows car washes to target customers with relevant promotions to enroll in unlimited...." Case Study Jacksons Car Wash
customise loyalty program

4.89/5

Read Reviews (20)

identify target customers

4.86/5

Read Reviews (17)

create engagement based loyalty

4.57/5

Read Reviews (6)

track program performance

4.53/5

Read Reviews (5)

Customer Feedback Management with Offline and On Premises

4.86/5

Read Reviews (37)

"...Net Promoter Score (NPS) data they get from Thanx part of the daily routine of every general manager...." Case Study EVO Entertainment Group
measuring net promoter score

4.54/5

Read Reviews (6)

measuring customer satisfaction

3.87/5

Read Reviews (4)

PEER EXPERIENCES
Engagement Management

4.96/5

Read Reviews (250)

"...Because their express car wash service is so quick, they have very little face time to engage their customers personally...." Case Study Zips Car Wash
engaging and following up

4.96/5

Read Reviews (143)

Loyalty Management with Mobile

4.98/5

Read Reviews (98)

"...This type of campaign allows car washes to target customers with relevant promotions to enroll in unlimited...." Case Study Jacksons Car Wash
customise loyalty program

4.98/5

Read Reviews (20)

identify target customers

4.98/5

Read Reviews (17)

create engagement based loyalty

4.98/5

Read Reviews (6)

track program performance

4.98/5

Read Reviews (5)

Customer Feedback Management with Offline and On Premises

4.86/5

Read Reviews (37)

"...Net Promoter Score (NPS) data they get from Thanx part of the daily routine of every general manager...." Case Study EVO Entertainment Group
measuring net promoter score

4.86/5

Read Reviews (6)

measuring customer satisfaction

4.86/5

Read Reviews (4)

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1240 insights from peers and experts to help you assess how these Thanx Software use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Matthew Smith

Chief Marketing Officer

Tocaya Organica

Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith

Otto Othman

CEO

PINCHO

The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman

Stacie Colburn Hayes

VP of Marketing

Oath Pizza

Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes
CUSTOMERS TESTIMONIALS

Matthew Smith

Chief Marketing Officer

Tocaya Organica

Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith

Otto Othman

CEO

PINCHO

The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman

Stacie Colburn Hayes

VP of Marketing

Oath Pizza

Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes

Case Studies

COMPANY CASE STUDIES
Case Study Oath Pizza

How Oath Pizza’s Digital Strategy More than Doubled Digital Revenue during the Pandemic

Read More
Case Study Tomatina

Tomatina Drives Higher Average Check Size with Thanx

Read More
Case Study Dewey's Pizza

How Dewey’s Pizza Increased Revenue 20% with a Single Email

Read More

Peers used Thanx Software to Enhance customer relationships and Increase sales & revenue

Peer and Expert Opinion on Features

for Thanx Software

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.91/5

Read Reviews (86)
Rewards

4.95/5

Read Reviews (58)
Gamification

4.95/5

Read Reviews (58)
Capture information

4.85/5

Read Reviews (31)
Micro customer segmenting

4.86/5

Read Reviews (21)
FEATURES RATINGS AND REVIEWS
Personalization

4.91/5

Read Reviews (86)
Rewards

4.95/5

Read Reviews (58)
Gamification

4.95/5

Read Reviews (58)
Capture information

4.85/5

Read Reviews (31)
Micro customer segmenting

4.86/5

Read Reviews (21)

IT and Other Capabilities

for Thanx Software

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.86/5

Read Reviews (25)
Data Export

4.73/5

Read Reviews (12)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.86/5

Read Reviews (25)
Data Export

4.73/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.87/5

Read Reviews (42)
Email Support

4.19/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.87/5

Read Reviews (42)
Email Support

4.19/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.32/5

Read Reviews (9)
Custom Reports

4.84/5

Read Reviews (42)
Analytics

4.76/5

Read Reviews (28)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.32/5

Read Reviews (9)
Custom Reports

4.84/5

Read Reviews (42)
Analytics

4.76/5

Read Reviews (28)

Failure Risk Guidance Security Report

?

for Thanx Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Thanx Software

Vendor Profile Details

Company Name

Thanx

Company Website

https://www.thanx.com/

HQ Location

San Francisco, CA

Employees

11-50

Social

Financials

Series B