Thanx Software Overview
This is a summary of the comprehensive capabilities and benefits of Thanx Software based on over 1144 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Thanx Software, Paytronix, Velti, Kangaroo Rewards, Marsello, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Thanx Software is right for your needs? Our Cuspera AI engine can evaluate how Thanx Software fits your specific business needs, industry, and context. Get your personalized assessment report today.
Thanx Software supports business activities such as:
- Engagement Management
- Loyalty Management
- Customer Feedback Management
- Lifetime Value Management
- Campaign Management
Thanx Software can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve ROI, Increase Customer Life Time Value, etc. It can help manage these activities if you use Mobile Offline On Premises etc. for these needs. As a solution, Thanx Software's capabilities include Personalization, Rewards, Gamification, etc.
Thanx Software Food & Beverages Vertical is its biggest customer base.
Reviews
"Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. " - Matthew Smith
Cuspera Reviews
40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Thanx Software.
Use Cases
Peers recommend Engagement Management , Loyalty Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Thanx Software.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.96/5 ★ |
"...Thanx focuses on making highly personalized engagement easy for offline retail brands, based on a deep data-driven understanding of the customer...." Personalization |
| engaging and following up |
4.96/5 ★ |
"...At-Risk Customers Thanx, a leading provider of digital guest engagement and retention tools for retailers and restaurants, announced an enhanced offering for intelligently identifying and winning back valued guests with a high risk of churn...." Thanx Enhances Machine Learning Platform with Personalized Winback to Reduce Churn for Restaurants and Retailers |
| Loyalty Management with Mobile |
4.98/5 ★ |
"...It's so much more than a loyalty program...." Peer review by Joanna Luter, Brand Strategist, Brandtailers, The Rock Wood Fired Pizza |
| customise loyalty program |
4.88/5 ★ |
"...Customer Engagement and Loyalty Platform Expands Offerings to Allow 24 7 Gifting at Favorite Shops and Restaurants Thanx, a leading provider of customer engagement and retention tools for retailers and restaurants, announced a new partnership with Yiftee, the data-driven mobile promotions and gifting company serving multi-location restaurants, retailers, services and other partners...." Yiftee and Thanx Partner to Increase Online Sales for Local Businesses |
| identify target customers |
4.83/5 ★ |
"...Jacksons Car Wash uses Thanx to drive unlimited membership revenue using customer data and targeted campaigns...." Case Study Jacksons Car Wash |
| create engagement based loyalty |
4.53/5 ★ |
"...This partnership has been invaluable in not only offering our top guests a best-in-class shopping experience but in driving loyalty and engagement with contactless perks throughout the pandemic...." Guest Engagement Platform |
| track program performance |
4.53/5 ★ |
"How Targeting the Right Customer Drove a 400% Increase in Revenue with Unlimited Memberships" https://www.thanx.com/resources/case-studies/targeting-right-customer-drove-400-increase-revenue-unlimited-memberships/ |
| Customer Feedback Management with Offline and On Premises |
4.85/5 ★ |
"...Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform...." Peer review |
| measuring customer satisfaction |
3.86/5 ★ |
"...Our platform measures customer satisfaction and sentiment after every purchase in real-time, in private, and tied to specific, actual customers which helps EVO quickly zero in on feedback without having to manually sort through, categorize, or analyze the feedback for common trends...." Case Study EVO Entertainment Group |
| measuring net promoter score |
4.38/5 ★ |
"...Real-time, private channel feedback (NPS)..." Personalization |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.96/5 ★ |
"...Thanx focuses on making highly personalized engagement easy for offline retail brands, based on a deep data-driven understanding of the customer...." Personalization |
|
| engaging and following up |
4.96/5 ★ |
| Loyalty Management with Mobile |
4.98/5 ★ |
"...It's so much more than a loyalty program...." Peer review by Joanna Luter, Brand Strategist, Brandtailers, The Rock Wood Fired Pizza |
|
| customise loyalty program |
4.98/5 ★ |
| identify target customers |
4.98/5 ★ |
| create engagement based loyalty |
4.98/5 ★ |
| track program performance |
4.98/5 ★ |
| Customer Feedback Management with Offline and On Premises |
4.85/5 ★ |
"...Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform...." Peer review |
|
| measuring customer satisfaction |
4.85/5 ★ |
| measuring net promoter score |
4.85/5 ★ |
24+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1144 insights from peers and experts to help you assess how these Thanx Software use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith |
|
Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming |
|
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Matthew Smith Chief Marketing Officer Tocaya Organica |
Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith |
|
Billy Schaming President & COO Crew Carwash |
Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming |
|
Sharon Healy VP Head of Retail Urban Remedy |
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study TomatinaRead More |
|
Case Study Zips Car WashRead More |
|
Case Study Mike's CarwashRead More |
Frequently Asked Questions(FAQ)
for Thanx Software
What is Thanx Software?
What is Thanx Software used for?
What are the top features of Thanx Software?
What are Thanx Software alternatives?
Where is Thanx Software located?
Popular Business Setting
for Thanx Software
Top Industries
- Food & Beverages
Popular in
- Small Business
Peers used Thanx Software to Enhance customer relationships and Increase sales & revenue
Thanx Software Alternatives
Peer and Expert Opinion on Features
for Thanx Software
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (94) |
| Rewards | Read Reviews (56) |
| Gamification | Read Reviews (56) |
| Capture information | Read Reviews (31) |
| Micro customer segmenting | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (94) |
| Rewards | Read Reviews (56) |
| Gamification | Read Reviews (56) |
| Capture information | Read Reviews (31) |
| Micro customer segmenting | Read Reviews (16) |
IT and Other Capabilities
for Thanx Software
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (25) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (25) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
Software Failure Risk Guidance
?for Thanx Software
Overall Risk Meter
Top Failure Risks for Thanx Software
Vendor Profile Details
Company Name
Thanx
Company Website
https://www.thanx.com/HQ Location
San Francisco, CA
Employees
11-50
Social
Financials
SERIES B
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