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Compare Tapmango vs Thanx Software

Comparison Summary

This comparison report of Tapmango vs. Thanx Software is based on a specific set of business needs and context. The comparison uses 2322 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tapmango and Thanx Software

Tapmango, Thanx Software, smile.io, RepeatRewards, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tapmango covers Loyalty Management, Engagement Management with Mobile, Helpdesk Management with Promotions, Campaign Management, etc.

Thanx Software focuses on Engagement Management, Loyalty Management with Mobile, Customer Feedback Management with Offline, Lifetime Value Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tapmango

Focus area

Tapmango is better than Thanx Software for

Software Failure Risk

  • medium

logo Thanx Software

Focus area

Software Failure Risk

  • low

About

Customer Loyalty and Online Ordering Platform

CRM and digital engagement platform to maximize digital revenue and engage top customers

Age

2009

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

43

41

Total Goals
(we found evidences for)

7

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


helpdesk management


campaign management



customer feedback management

measuring net promoter score

measuring customer satisfaction


discount management


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media


contact list management


training & onboarding


sales document management

contract management


rating and review management


sales incentive management


promotion management



lifetime value management


social media marketing


content management


competitive intelligence


generation of new leads


reputation management


segmentation and targeting



personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Improve brand engagement

  • See 4 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Increase customer life time value

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • offline

  • mobile

  • on premises

  • point of sale

  • promotions

  • games

  • text SMS

  • social media

  • mobile app

  • newsletter

  • website

  • review sites

  • Yelp

  • phone calls

  • See 12 more
  • e-mail

  • offline

  • mobile

  • on premises

  • point of sale

  • promotions

  • games

  • text SMS

  • social media

  • mobile app

  • newsletter

  • website

  • review sites

  • Yelp

  • phone calls

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting