About Tapmango

TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs.

TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.

TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Tapmango solves your Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Tapmango.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Grow Market Share
  • Build Brand Awareness
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Tapmango.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.86/5

Read Reviews (211)

"...Loyalty programs are marketing efforts that reward, and therefore encourage, loyal buying behavior behavior which is potentially beneficial to the firm...." Case Study Sweetberry Bowls
customise loyalty program

4.88/5

Read Reviews (39)

identify target customers

4.56/5

Read Reviews (7)

Engagement Management

4.90/5

Read Reviews (93)

"...Tap Mango is as easy as it gets to contact your customers and keep them engaged in your store...." Peer review by Donnie R. J., owner, Retail
engaging and following up

4.84/5

Read Reviews (52)

Helpdesk Management with Promotions

4.90/5

Read Reviews (21)

"...Our clients love the idea of rewards and free stuff and the online support and helping us set up campaigns and promotions on the tabley is also a bonus since we don't always have the time to do it...." Peer review by Sydney C., Head receptionist, Medical Practice
PEER EXPERIENCES
Loyalty Management

4.86/5

Read Reviews (211)

"...Loyalty programs are marketing efforts that reward, and therefore encourage, loyal buying behavior behavior which is potentially beneficial to the firm...." Case Study Sweetberry Bowls
customise loyalty program

4.86/5

Read Reviews (39)

identify target customers

4.86/5

Read Reviews (7)

Engagement Management

4.90/5

Read Reviews (93)

"...Tap Mango is as easy as it gets to contact your customers and keep them engaged in your store...." Peer review by Donnie R. J., owner, Retail
engaging and following up

4.90/5

Read Reviews (52)

Helpdesk Management with Promotions

4.90/5

Read Reviews (21)

"...Our clients love the idea of rewards and free stuff and the online support and helping us set up campaigns and promotions on the tabley is also a bonus since we don't always have the time to do it...." Peer review by Sydney C., Head receptionist, Medical Practice

29+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1418 insights from peers and experts to help you assess how these Tapmango use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Phillip Thompson

Owner

Mastervapor

Very useful and intuitive system. Provides a great way to reward customers and keep them returning. There are also numerous other features that I haven t had the time to explore, but it s on the TODO list. Testimonial By Phillip Thompson

MONICA COLE

Licensed Esthetician

Perfect Touch Med Spa

I love live chat. The support staff was so helpful. It is so convenient. I am not on hold waiting for someone to get to me. I got a quick response from the support staff. Even with my emails, The support staff is quick to respond. I like that we can send a quick campaign to our customers and it is ...very easy do.

Testimonial By MONICA COLE

Christina Smith

Manager

Critters N Things

I love how it is tailored to my company. If I want to make a change, add a feature, or if I am just having trouble figuring something out, there is someone there to help me all the time! I have never had an unanswered question! There are so many different ways to reward your customers, from automat...ic texts when they haven t been in for a certain amount of time, to sending out specific promos and vouchers to get them back in sooner. There are so many different things that you can do on a regular basis to keep customers coming back!

Testimonial By Christina Smith
CUSTOMERS TESTIMONIALS

Phillip Thompson

Owner

Mastervapor

Very useful and intuitive system. Provides a great way to reward customers and keep them returning. There are also numerous other features that I haven t had the time to explore, but it s on the TODO list. Testimonial By Phillip Thompson

MONICA COLE

Licensed Esthetician

Perfect Touch Med Spa

I love live chat. The support staff was so helpful. It is so convenient. I am not on hold waiting for someone to get to me. I got a quick response from the support staff. Even with my emails, The support staff is quick to respond. I like that we can send a quick campaign to our customers and it is ...very easy do.

Testimonial By MONICA COLE

Christina Smith

Manager

Critters N Things

I love how it is tailored to my company. If I want to make a change, add a feature, or if I am just having trouble figuring something out, there is someone there to help me all the time! I have never had an unanswered question! There are so many different ways to reward your customers, from automat...ic texts when they haven t been in for a certain amount of time, to sending out specific promos and vouchers to get them back in sooner. There are so many different things that you can do on a regular basis to keep customers coming back!

Testimonial By Christina Smith

Case Studies

COMPANY CASE STUDIES
Case Study Sweetberry Bowls

Tapmango has increased customer frequency and in turn revenue…Tapmango is one of my most powerful tools where I can literally drive traffic through the doors with promos.I would definitely recommend TapMango to other quick-service restaurants. We have grown a large user base in TapMango and we cont...inue to market to our customers through the platform

Read More
Case Study 6The Juice Kitchen

Squeezing More Loyalty with TapMango

Read More
Case Study Cyber Yogurt

Cyber Yogurt Becomes a Cyber Success - Read how Cyber Yogurt has creatively customized their loyalty program to meet their specific needs from bringing customers in on rainy days to reducing their carbon footprint.

Read More

Popular Business Setting

for Tapmango

Top Industries

  • Retail
  • Health, Wellness and Fitness
  • Restaurants

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Tapmango to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Tapmango

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.41/5

Read Reviews (167)
Rewards

4.40/5

Read Reviews (160)
Feedback surveys

4.74/5

Read Reviews (14)
Personalization

4.43/5

Read Reviews (13)
Alerts: popups & Notifications

4.18/5

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
Gamification

4.41/5

Read Reviews (167)
Rewards

4.40/5

Read Reviews (160)
Feedback surveys

4.74/5

Read Reviews (14)
Personalization

4.43/5

Read Reviews (13)
Alerts: popups & Notifications

4.18/5

Read Reviews (12)

IT and Other Capabilities

for Tapmango

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.09/5

Read Reviews (37)
Data Import

3.84/5

Read Reviews (67)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.09/5

Read Reviews (37)
Data Import

3.84/5

Read Reviews (67)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.76/5

Read Reviews (15)
Chat Support

4.69/5

Read Reviews (23)
Phone Support

4.65/5

Read Reviews (11)
24/7 Support

4.62/5

Read Reviews (201)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.76/5

Read Reviews (15)
Chat Support

4.69/5

Read Reviews (23)
Phone Support

4.65/5

Read Reviews (11)
24/7 Support

4.62/5

Read Reviews (201)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.99/5

Read Reviews (74)
Analytics

3.06/5

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.99/5

Read Reviews (74)
Analytics

3.06/5

Read Reviews (10)

Failure Risk Guidance Security Report

?

for Tapmango

Overall Risk Meter

Low Medium High

Top Failure Risks for Tapmango

Vendor Profile Details

Company Name

Tapmango

Company Website

https://www.tapmango.com/

Year Founded

2009

HQ Location

5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada

Employees

11-50

Social

Financials

Private