Tapmango Overview

TapMango addresses the challenge of building customer loyalty and streamlining online ordering for restaurants and retail businesses. It offers a feature-rich platform that enhances customer engagement through loyalty programs, enabling businesses to create personalized rewards and promotions. This solution integrates seamlessly with existing systems, allowing for efficient online and mobile ordering experiences. TapMango supports businesses in fostering repeat customer visits by providing tools for tailored communication and feedback collection. Its platform is relied upon by thousands, highlighting its effectiveness in improving customer retention and satisfaction.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Tapmango.

Other use cases:

  • Campaign Management
  • Advertisement
  • Customer Feedback Management
  • Discount Management
  • Sending & Publishing Communications
  • Contact List Management
  • Training & Onboarding
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tapmango.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Build Brand Awareness
  • Improve Brand Engagement
See all business priorities See less business priorities

Tapmango Use-Cases and Business Priorities: Customer Satisfaction Data

Tapmango works with different mediums / channels such as Mobile. and Promotions.

Tapmango's features include Gamification, Rewards, Feedback Surveys, etc. and Tapmango support capabilities include Email Support, Chat Support, Phone Support, etc. also Tapmango analytics capabilities include Custom Reports, and Analytics.

Reviews

"...TapMango has helped us maintain our loyalty program with different types of promotions...." Peer review by Vanessa D., Owner

Tapmango, Preferred Patron, BHN Rewards, Oracle Advertising and Customer Experience (CX), Zinrelo Loyalty Rewards Program, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

TapMango is the most comprehensive and feature-rich customer loyalty and online ordering platform on the market. Extensive features and convenience are provided.

Popular Business Setting

for Tapmango

Top Industries

  • Food & Beverages
  • Retail
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Tapmango is popular in Food & Beverages, Retail, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Tapmango Use Cases

What makes Tapmango ideal for Loyalty Management?

What Are the key features of Tapmango for Engagement Management?

What benefits does Tapmango offer for Helpdesk Management?

What benefits does Tapmango offer for Campaign Management?

26+ more Business Use Cases

194 buyers and buying teams have used Cuspera to assess how well Tapmango solved their Customer Loyalty Management needs. Cuspera uses 1178 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Case Studies

Food & Beverages

Case Study Sweetberry Bowls

Tapmango has increased customer frequency and in turn revenue…Tapmango is one of my most powerful tools where I can literally drive traffic through the doors with promos.I would definitely recommend ...TapMango to other quick-service restaurants. We have grown a large user base in TapMango and we continue to market to our customers through the platform

Read more →
Food & Beverages

Case Study Sweetberry Bowls

Tapmango has increased customer frequency and in turn revenue…Tapmango is one of my most powerful tools where I can literally drive traffic through the doors with promos.I would definitely recommend ...TapMango to other quick-service restaurants. We have grown a large user base in TapMango and we continue to market to our customers through the platform

Read more →
Food & Beverages

Case Study The Juice Kitchen

Squeezing More Loyalty with TapMango

Read more →
Food & Beverages

Case Study Cyber Yogurt

Cyber Yogurt Becomes a Cyber Success - Read how Cyber Yogurt has creatively customized their loyalty program to meet their specific needs from bringing customers in on rainy days to reducing their ca...rbon footprint.

Read more →
Food & Beverages

Case Study Cyber Yogurt

Cyber Yogurt Becomes a Cyber Success - Read how Cyber Yogurt has creatively customized their loyalty program to meet their specific needs from bringing customers in on rainy days to reducing their ca...rbon footprint.

Read more →
Food & Beverages

Case Study The Juice Kitchen

Squeezing More Loyalty with TapMango

Read more →

Frequently Asked Questions(FAQ)

for Tapmango

What is Tapmango?

TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs.

TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.

TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.

What is Tapmango used for?

Tapmango is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Engagement Management and Helpdesk Management .

What are the top features of Tapmango?

Gamification, Rewards and Feedback surveys are some of the top features of Tapmango.

Who uses Tapmango?

Tapmango is used by Food & Beverages, Retail and Health, Wellness And Fitness among other industries.

What are Tapmango alternatives?

Where is Tapmango located?

Tapmango is headquartered at 5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada.
lightning

Peers used Tapmango for loyalty management and engagement management

Tapmango Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (69)
Analytics

2.79/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (69)
Analytics

2.79/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for Tapmango

Overall Risk Meter

Low Medium High

Top Failure Risks for Tapmango

TapMango Inc. News

Awards

TapMango Recognized with the 2025 Best Customer Support Award for Customer Engagement Category And More

TapMango received the 2025 Best Customer Support award in the customer engagement category from Gartner Digital Markets, including recognition from Software Advice and GetApp. These awards highlight TapMangos strong loyalty program and personalized marketing features, reflecting high user satisfaction and trust in its customer engagement software.

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Humans of TapMango: Adam

Meet Adam: the Feature Implementation Specialist at TapMango! From launching tech features to savoring his grandma's island meatballs, cheering for soccer, and embracing the magic of Ted Lasso, his journey is a blend of passion and endless fun! ⚽�✨ Check out our blog to learn more about Adam!

The post Humans of TapMango: Adam appeared first on TapMango.

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Humans of TapMango: Jenna

Meet Jenna, the Onboarding Specialist at TapMango, thrives on building merchant relationships and embracing diverse projects. Beyond tech, she crafts candles and lip balm. Her advice to 8-year-old self? Enjoy life! Dreaming of a Red Rocks concert, Jenna balances work and passion, with binge-worthy picks like 'Haunting of Hill House,' 'Vanderpump Rules,' and 'Painkiller.

The post Humans of TapMango: Jenna appeared first on TapMango.

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Humans of TapMango: Leah

Meet Leah, our Human Resources Manager! From evolving roles to creating her perfect WFH setup (thanks to a cool office perk!), she thrives on connecting with colleagues daily. Beyond HR, she's a serial hobbyist with a love for her mom's chicken curry. Dive into her world of binge-worthy shows, where Community, Back to the Future, and anything by Mike Flanagan top the list!

The post Humans of TapMango: Leah appeared first on TapMango.

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TapMango Inc. Profile

Company Name

TapMango Inc.

Company Website

https://www.tapmango.com/

Year Founded

2009

HQ Location

5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE