Tapmango Overview
TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs.
TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.
TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.
Cuspera Reviews
194 buyers and buying teams have used Cuspera to assess how well Tapmango solved their Customer Loyalty Management needs. Cuspera uses 1178 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Tapmango.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Tapmango.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.86/5 ★ |
"...The pairing between the tablet and the computer; the customer UI on the tablet; the tablet base that switches between customer and administrative UI depending on which way the tablet is flipped; customer privacy is maintained well - we switched from using fivestars for our loyalty program because fivestars shared customer emails without our knowledge or consent;..." Peer review by Erica T., Sales Associate |
| customise loyalty program |
4.87/5 ★ |
"...Customer loyalty - and customer satisfaction. ...." Peer review by Sunil T., G. Mgr, Retail |
| identify target customers |
4.39/5 ★ |
"...Targeted Campaigns with Customer Grouping. ..." Case Study Sweetberry Bowls |
| Engagement Management with Mobile |
4.89/5 ★ |
"...Analytics, engagement and convenience...." Peer review by Imran M. I., Manager, Retail |
| engaging and following up |
4.80/5 ★ |
"...He also follows up every month to see where we are at which makes us feel that they really are about our growth!..." Peer review by Fiona Noelle Hilario |
| Helpdesk Management with Promotions |
4.90/5 ★ |
"...The support is super helpful as I am growing and working 17 hour days, I rely on my reps to help me out. ..." Case Study Sweetberry Bowls |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.86/5 ★ |
"...The pairing between the tablet and the computer; the customer UI on the tablet; the tablet base that switches between customer and administrative UI depending on which way the tablet is flipped; customer privacy is maintained well - we switched from using fivestars for our loyalty program because fivestars shared customer emails without our knowledge or consent;..." Peer review by Erica T., Sales Associate |
|
| customise loyalty program |
4.86/5 ★ |
| identify target customers |
4.86/5 ★ |
| Engagement Management with Mobile |
4.89/5 ★ |
"...Analytics, engagement and convenience...." Peer review by Imran M. I., Manager, Retail |
|
| engaging and following up |
4.89/5 ★ |
| Helpdesk Management with Promotions |
4.90/5 ★ |
"...The support is super helpful as I am growing and working 17 hour days, I rely on my reps to help me out. ..." Case Study Sweetberry Bowls |
|
26+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1178 insights from peers and experts to help you assess how these Tapmango use cases fit your Customer Loyalty Management needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Cyber YogurtRead More |
|
Case Study The Juice KitchenRead More |
|
Case Study Sweetberry BowlsRead More |
Popular Business Setting
for Tapmango
Top Industries
- Food & Beverages
- Retail
- Health, Wellness and Fitness
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Tapmango to Enhance customer relationships and Acquire customers
Tapmango Alternatives
Peer and Expert Opinion on Features
for Tapmango
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (158) |
| Rewards | Read Reviews (151) |
| Feedback surveys | Read Reviews (13) |
| Alerts: popups & Notifications | Read Reviews (11) |
| Personalization | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (158) |
| Rewards | Read Reviews (151) |
| Feedback surveys | Read Reviews (13) |
| Alerts: popups & Notifications | Read Reviews (11) |
| Personalization | Read Reviews (8) |
IT and Other Capabilities
for Tapmango
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (28) |
| Data Import | Read Reviews (52) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (28) |
| Data Import | Read Reviews (52) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (13) |
| Chat Support | Read Reviews (21) |
| Phone Support | Read Reviews (10) |
| 24/7 Support | Read Reviews (184) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (13) |
| Chat Support | Read Reviews (21) |
| Phone Support | Read Reviews (10) |
| 24/7 Support | Read Reviews (184) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (9) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for Tapmango
Overall Risk Meter
Top Failure Risks for Tapmango
Vendor Profile Details
HQ Location
5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada
Employees
11-50
Social
Financials
Private
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