Tapmango Overview

TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs.

TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.

TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.

Cuspera Reviews

194 buyers and buying teams have used Cuspera to assess how well Tapmango solved their Customer Loyalty Management needs. Cuspera uses 1178 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Tapmango.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Build Brand Awareness
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Tapmango.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.86/5

Read Reviews (167)

"...The pairing between the tablet and the computer; the customer UI on the tablet; the tablet base that switches between customer and administrative UI depending on which way the tablet is flipped; customer privacy is maintained well - we switched from using fivestars for our loyalty program because fivestars shared customer emails without our knowledge or consent;..."
customise loyalty program

4.87/5

Read Reviews (23)

"...Customer loyalty - and customer satisfaction. ...."
identify target customers

4.39/5

Read Reviews (4)

"...Targeted Campaigns with Customer Grouping. ..."
Engagement Management with Mobile

4.89/5

Read Reviews (63)

"...Analytics, engagement and convenience...."
engaging and following up

4.80/5

Read Reviews (37)

"...He also follows up every month to see where we are at which makes us feel that they really are about our growth!..."
Helpdesk Management with Promotions

4.90/5

Read Reviews (21)

"...The support is super helpful as I am growing and working 17 hour days, I rely on my reps to help me out. ..." Case Study Sweetberry Bowls
PEER EXPERIENCES
Loyalty Management

4.86/5

Read Reviews (167)

"...The pairing between the tablet and the computer; the customer UI on the tablet; the tablet base that switches between customer and administrative UI depending on which way the tablet is flipped; customer privacy is maintained well - we switched from using fivestars for our loyalty program because fivestars shared customer emails without our knowledge or consent;..." Peer review by Erica T., Sales Associate
customise loyalty program

4.86/5

Read Reviews (23)

identify target customers

4.86/5

Read Reviews (4)

Engagement Management with Mobile

4.89/5

Read Reviews (63)

"...Analytics, engagement and convenience...." Peer review by Imran M. I., Manager, Retail
engaging and following up

4.89/5

Read Reviews (37)

Helpdesk Management with Promotions

4.90/5

Read Reviews (21)

"...The support is super helpful as I am growing and working 17 hour days, I rely on my reps to help me out. ..." Case Study Sweetberry Bowls

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1178 insights from peers and experts to help you assess how these Tapmango use cases fit your Customer Loyalty Management needs.

Case Studies

COMPANY CASE STUDIES
Case Study Cyber Yogurt

Cyber Yogurt Becomes a Cyber Success - Read how Cyber Yogurt has creatively customized their loyalty program to meet their specific needs from bringing customers in on rainy days to reducing their carbon footprint.

Read More
Case Study The Juice Kitchen

Squeezing More Loyalty with TapMango

Read More
Case Study Sweetberry Bowls

Tapmango has increased customer frequency and in turn revenue…Tapmango is one of my most powerful tools where I can literally drive traffic through the doors with promos.I would definitely recommend TapMango to other quick-service restaurants. We have grown a large user base in TapMango and we cont...inue to market to our customers through the platform

Read More

Popular Business Setting

for Tapmango

Top Industries

  • Food & Beverages
  • Retail
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Tapmango to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Tapmango

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.40/5

Read Reviews (158)
Rewards

4.39/5

Read Reviews (151)
Feedback surveys

4.72/5

Read Reviews (13)
Alerts: popups & Notifications

4.17/5

Read Reviews (11)
Personalization

4.49/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Gamification

4.40/5

Read Reviews (158)
Rewards

4.39/5

Read Reviews (151)
Feedback surveys

4.72/5

Read Reviews (13)
Alerts: popups & Notifications

4.17/5

Read Reviews (11)
Personalization

4.49/5

Read Reviews (8)

IT and Other Capabilities

for Tapmango

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.88/5

Read Reviews (28)
Data Import

3.61/5

Read Reviews (52)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.88/5

Read Reviews (28)
Data Import

3.61/5

Read Reviews (52)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.82/5

Read Reviews (13)
Chat Support

4.72/5

Read Reviews (21)
Phone Support

4.68/5

Read Reviews (10)
24/7 Support

4.65/5

Read Reviews (184)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.82/5

Read Reviews (13)
Chat Support

4.72/5

Read Reviews (21)
Phone Support

4.68/5

Read Reviews (10)
24/7 Support

4.65/5

Read Reviews (184)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.97/5

Read Reviews (69)
Analytics

2.79/5

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.97/5

Read Reviews (69)
Analytics

2.79/5

Read Reviews (9)

Software Failure Risk Guidance

?

for Tapmango

Overall Risk Meter

Low Medium High

Top Failure Risks for Tapmango

Vendor Profile Details

Company Name

Tapmango

Company Website

https://www.tapmango.com/

Year Founded

2009

HQ Location

5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada

Employees

11-50

Social

Financials

Private