Tapmango Overview

TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs.

TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.

TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.

Cuspera Reviews

194 buyers and buying teams have used Cuspera to assess how well Tapmango solved their Customer Loyalty Management needs. Cuspera uses 1178 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Tapmango.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Build Brand Awareness
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Tapmango.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.86/5

Read Reviews (167)

"...Now I have to figure out new promotions for Small Business Saturday because I had centered 75% of them on featuring our updated customer loyalty program, and yet, no one there really seems to care...." Peer review by Erin Davis
customise loyalty program

4.87/5

Read Reviews (23)

identify target customers

4.39/5

Read Reviews (4)

Engagement Management with Mobile

4.89/5

Read Reviews (63)

"...The auto campaign keeps customers engaged and reminded about our store without being intrusive...." Peer review by Jimmy W., District Manager, Retail
engaging and following up

4.80/5

Read Reviews (37)

Helpdesk Management with Promotions

4.90/5

Read Reviews (21)

"...Our clients love the idea of rewards and free stuff and the online support and helping us set up campaigns and promotions on the tabley is also a bonus since we don't always have the time to do it...." Peer review by Sydney C., Head receptionist, Medical Practice
PEER EXPERIENCES
Loyalty Management

4.86/5

Read Reviews (167)

"...Now I have to figure out new promotions for Small Business Saturday because I had centered 75% of them on featuring our updated customer loyalty program, and yet, no one there really seems to care...." Peer review by Erin Davis
customise loyalty program

4.86/5

Read Reviews (23)

identify target customers

4.86/5

Read Reviews (4)

Engagement Management with Mobile

4.89/5

Read Reviews (63)

"...The auto campaign keeps customers engaged and reminded about our store without being intrusive...." Peer review by Jimmy W., District Manager, Retail
engaging and following up

4.89/5

Read Reviews (37)

Helpdesk Management with Promotions

4.90/5

Read Reviews (21)

"...Our clients love the idea of rewards and free stuff and the online support and helping us set up campaigns and promotions on the tabley is also a bonus since we don't always have the time to do it...." Peer review by Sydney C., Head receptionist, Medical Practice

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1178 insights from peers and experts to help you assess how these Tapmango use cases fit your Customer Loyalty Management needs.

Case Studies

COMPANY CASE STUDIES
Case Study The Juice Kitchen

Squeezing More Loyalty with TapMango

Read More
Case Study Cyber Yogurt

Cyber Yogurt Becomes a Cyber Success - Read how Cyber Yogurt has creatively customized their loyalty program to meet their specific needs from bringing customers in on rainy days to reducing their carbon footprint.

Read More
Case Study Sweetberry Bowls

Tapmango has increased customer frequency and in turn revenue…Tapmango is one of my most powerful tools where I can literally drive traffic through the doors with promos.I would definitely recommend TapMango to other quick-service restaurants. We have grown a large user base in TapMango and we cont...inue to market to our customers through the platform

Read More

Popular Business Setting

for Tapmango

Top Industries

  • Food & Beverages
  • Retail
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Tapmango to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Tapmango

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.40/5

Read Reviews (158)
Rewards

4.39/5

Read Reviews (151)
Feedback surveys

4.72/5

Read Reviews (13)
Alerts: popups & Notifications

4.17/5

Read Reviews (11)
Personalization

4.49/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Gamification

4.40/5

Read Reviews (158)
Rewards

4.39/5

Read Reviews (151)
Feedback surveys

4.72/5

Read Reviews (13)
Alerts: popups & Notifications

4.17/5

Read Reviews (11)
Personalization

4.49/5

Read Reviews (8)

IT and Other Capabilities

for Tapmango

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.88/5

Read Reviews (28)
Data Import

3.61/5

Read Reviews (52)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.88/5

Read Reviews (28)
Data Import

3.61/5

Read Reviews (52)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.82/5

Read Reviews (13)
Chat Support

4.72/5

Read Reviews (21)
Phone Support

4.68/5

Read Reviews (10)
24/7 Support

4.65/5

Read Reviews (184)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.82/5

Read Reviews (13)
Chat Support

4.72/5

Read Reviews (21)
Phone Support

4.68/5

Read Reviews (10)
24/7 Support

4.65/5

Read Reviews (184)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.97/5

Read Reviews (69)
Analytics

2.79/5

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.97/5

Read Reviews (69)
Analytics

2.79/5

Read Reviews (9)

Software Failure Risk Guidance

?

for Tapmango

Overall Risk Meter

Low Medium High

Top Failure Risks for Tapmango

Vendor Profile Details

Company Name

Tapmango

Company Website

https://www.tapmango.com/

Year Founded

2009

HQ Location

5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada

Employees

11-50

Social

Financials

Private