About Tapmango
TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs.
TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.
TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Tapmango solves your Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Tapmango.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Tapmango.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Loyalty programs are marketing efforts that reward, and therefore encourage, loyal buying behavior behavior which is potentially beneficial to the firm...." Case Study Sweetberry Bowls |
| customise loyalty program |
4.88/5 ★ |
|
| identify target customers |
4.56/5 ★ |
|
| Engagement Management |
4.90/5 ★ |
"...Tap Mango is as easy as it gets to contact your customers and keep them engaged in your store...." Peer review by Donnie R. J., owner, Retail |
| engaging and following up |
4.84/5 ★ |
|
| Helpdesk Management with Promotions |
4.90/5 ★ |
"...Our clients love the idea of rewards and free stuff and the online support and helping us set up campaigns and promotions on the tabley is also a bonus since we don't always have the time to do it...." Peer review by Sydney C., Head receptionist, Medical Practice |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Loyalty programs are marketing efforts that reward, and therefore encourage, loyal buying behavior behavior which is potentially beneficial to the firm...." Case Study Sweetberry Bowls |
|
| customise loyalty program |
4.86/5 ★ |
| identify target customers |
4.86/5 ★ |
| Engagement Management |
4.90/5 ★ |
"...Tap Mango is as easy as it gets to contact your customers and keep them engaged in your store...." Peer review by Donnie R. J., owner, Retail |
|
| engaging and following up |
4.90/5 ★ |
| Helpdesk Management with Promotions |
4.90/5 ★ |
"...Our clients love the idea of rewards and free stuff and the online support and helping us set up campaigns and promotions on the tabley is also a bonus since we don't always have the time to do it...." Peer review by Sydney C., Head receptionist, Medical Practice |
|
29+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1418 insights from peers and experts to help you assess how these Tapmango use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Very useful and intuitive system. Provides a great way to reward customers and keep them returning. There are also numerous other features that I haven t had the time to explore, but it s on the TODO list. Testimonial By Phillip Thompson |
|
I love live chat. The support staff was so helpful. It is so convenient. I am not on hold waiting for someone to get to me. I got a quick response from the support staff. Even with my emails, The support staff is quick to respond. I like that we can send a quick campaign to our customers and it is ...very easy do. |
|
I love how it is tailored to my company. If I want to make a change, add a feature, or if I am just having trouble figuring something out, there is someone there to help me all the time! I have never had an unanswered question! There are so many different ways to reward your customers, from automat...ic texts when they haven t been in for a certain amount of time, to sending out specific promos and vouchers to get them back in sooner. There are so many different things that you can do on a regular basis to keep customers coming back! |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Phillip Thompson Owner Mastervapor |
Very useful and intuitive system. Provides a great way to reward customers and keep them returning. There are also numerous other features that I haven t had the time to explore, but it s on the TODO list. Testimonial By Phillip Thompson |
|
MONICA COLE Licensed Esthetician Perfect Touch Med Spa |
I love live chat. The support staff was so helpful. It is so convenient. I am not on hold waiting for someone to get to me. I got a quick response from the support staff. Even with my emails, The support staff is quick to respond. I like that we can send a quick campaign to our customers and it is ...very easy do. |
|
Christina Smith Manager Critters N Things |
I love how it is tailored to my company. If I want to make a change, add a feature, or if I am just having trouble figuring something out, there is someone there to help me all the time! I have never had an unanswered question! There are so many different ways to reward your customers, from automat...ic texts when they haven t been in for a certain amount of time, to sending out specific promos and vouchers to get them back in sooner. There are so many different things that you can do on a regular basis to keep customers coming back! |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Sweetberry BowlsRead More |
|
Case Study 6The Juice KitchenRead More |
|
Case Study Cyber YogurtRead More |
Popular Business Setting
for Tapmango
Top Industries
- Retail
- Health, Wellness and Fitness
- Restaurants
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Tapmango to Enhance customer relationships and Acquire customers
Tapmango Alternatives
Peer and Expert Opinion on Features
for Tapmango
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (167) |
| Rewards | Read Reviews (160) |
| Feedback surveys | Read Reviews (14) |
| Personalization | Read Reviews (13) |
| Alerts: popups & Notifications | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (167) |
| Rewards | Read Reviews (160) |
| Feedback surveys | Read Reviews (14) |
| Personalization | Read Reviews (13) |
| Alerts: popups & Notifications | Read Reviews (12) |
IT and Other Capabilities
for Tapmango
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (37) |
| Data Import | Read Reviews (67) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (37) |
| Data Import | Read Reviews (67) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (15) |
| Chat Support | Read Reviews (23) |
| Phone Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (201) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (15) |
| Chat Support | Read Reviews (23) |
| Phone Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (201) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (74) |
| Analytics | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (74) |
| Analytics | Read Reviews (10) |
Failure Risk Guidance Security Report
?for Tapmango
Overall Risk Meter
Top Failure Risks for Tapmango
Vendor Profile Details
HQ Location
5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada
Employees
11-50
Social
Financials
Private
