Tapmango Overview

This is a summary of the comprehensive capabilities and benefits of Tapmango based on over 1178 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Tapmango, smile.io, RepeatRewards, FellaFeeds, LoyaltyLion, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Tapmango is right for your needs? Our Cuspera AI engine can evaluate how Tapmango fits your specific business needs, industry, and context. Get your personalized assessment report today.

Tapmango supports business activities such as:

  • Loyalty Management
  • Engagement Management
  • Helpdesk Management
  • Campaign Management
  • Advertisement

Tapmango can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve ROI, Grow Market Share, etc. It can help manage these activities if you use Mobile and Promotions for these needs. As a solution, Tapmango's capabilities include Gamification, Rewards, Feedback Surveys, etc.

Tapmango was founded in 2009. Food & Beverages Vertical is its biggest customer base.

Reviews

"...Worth the investment to have a great rewards program...." Peer review by Frank P., Co-Owner, Retail

Cuspera Reviews

194 buyers and buying teams have used Cuspera to assess how well Tapmango solved their Customer Loyalty Management needs. Cuspera uses 1178 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Tapmango.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Build Brand Awareness
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Tapmango.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.86/5 ★

Read Reviews (167)

"...Worth the investment to have a great rewards program...."
customise loyalty program

4.87/5 ★

Read Reviews (23)

"...Annex Cloud Annex Cloud offers integrated customer loyalty software, referral marketing, and user-generated content solutions that can work together to deliver a unified customer experience...."
identify target customers

4.39/5 ★

Read Reviews (4)

"...Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system...."
Engagement Management with Mobile

4.89/5 ★

Read Reviews (63)

"...Analytics, engagement and convenience...."
engaging and following up

4.80/5 ★

Read Reviews (37)

"...Atif reached out to TapMango because he was in need of a robust platform centered around customer engagements...."
Helpdesk Management with Promotions

4.90/5 ★

Read Reviews (21)

"...Our clients love the idea of rewards and free stuff and the online support and helping us set up campaigns and promotions on the tabley is also a bonus since we don't always have the time to do it...."
PEER EXPERIENCES
Loyalty Management

4.86/5 ★

Read Reviews (167)

"...Worth the investment to have a great rewards program...." Peer review by Frank P., Co-Owner, Retail
customise loyalty program

4.86/5 ★

Read Reviews (23)

identify target customers

4.86/5 ★

Read Reviews (4)

Engagement Management with Mobile

4.89/5 ★

Read Reviews (63)

"...Analytics, engagement and convenience...." Peer review by Imran M. I., Manager, Retail
engaging and following up

4.89/5 ★

Read Reviews (37)

Helpdesk Management with Promotions

4.90/5 ★

Read Reviews (21)

"...Our clients love the idea of rewards and free stuff and the online support and helping us set up campaigns and promotions on the tabley is also a bonus since we don't always have the time to do it...." Peer review by Sydney C., Head receptionist, Medical Practice

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1178 insights from peers and experts to help you assess how these Tapmango use cases fit your Customer Loyalty Management needs.

Case Studies

COMPANY CASE STUDIES
Case Study The Juice Kitchen

Squeezing More Loyalty with TapMango

Read More
Case Study Sweetberry Bowls

Tapmango has increased customer frequency and in turn revenue…Tapmango is one of my most powerful tools where I can literally drive traffic through the doors with promos.I would definitely recommend TapMango to other quick-service restaurants. We have grown a large user base in TapMango and we cont...inue to market to our customers through the platform

Read More
Case Study Cyber Yogurt

Cyber Yogurt Becomes a Cyber Success - Read how Cyber Yogurt has creatively customized their loyalty program to meet their specific needs from bringing customers in on rainy days to reducing their carbon footprint.

Read More

Frequently Asked Questions(FAQ)

for Tapmango

What is Tapmango?

TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs.

What is Tapmango used for?

Tapmango is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Engagement Management and Helpdesk Management .

What are the top features of Tapmango?

Gamification, Rewards and Feedback surveys are some of the top features of Tapmango.

Who uses Tapmango?

Tapmango is used by Food & Beverages, Retail and Health, Wellness And Fitness among other industries.

What are Tapmango alternatives?

Smile.Io, RepeatRewards, FellaFeeds and LoyaltyLion are popular alternatives for Tapmango.

Where is Tapmango located?

Tapmango is headquartered at 5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada.

Popular Business Setting

for Tapmango

Top Industries

  • Food & Beverages
  • Retail
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Tapmango to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Tapmango

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.40/5 ★

Read Reviews (158)
Rewards

4.39/5 ★

Read Reviews (151)
Feedback surveys

4.72/5 ★

Read Reviews (13)
Alerts: popups & Notifications

4.17/5 ★

Read Reviews (11)
Personalization

4.49/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Gamification

4.40/5 ★

Read Reviews (158)
Rewards

4.39/5 ★

Read Reviews (151)
Feedback surveys

4.72/5 ★

Read Reviews (13)
Alerts: popups & Notifications

4.17/5 ★

Read Reviews (11)
Personalization

4.49/5 ★

Read Reviews (8)

IT and Other Capabilities

for Tapmango

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.88/5 ★

Read Reviews (28)
Data Import

3.61/5 ★

Read Reviews (52)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.88/5 ★

Read Reviews (28)
Data Import

3.61/5 ★

Read Reviews (52)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.82/5 ★

Read Reviews (13)
Chat Support

4.72/5 ★

Read Reviews (21)
Phone Support

4.68/5 ★

Read Reviews (10)
24/7 Support

4.65/5 ★

Read Reviews (184)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.82/5 ★

Read Reviews (13)
Chat Support

4.72/5 ★

Read Reviews (21)
Phone Support

4.68/5 ★

Read Reviews (10)
24/7 Support

4.65/5 ★

Read Reviews (184)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (69)
Analytics

2.79/5 ★

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (69)
Analytics

2.79/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for Tapmango

Overall Risk Meter

Low Medium High

Top Failure Risks for Tapmango

Vendor Profile Details

Company Name

Tapmango

Company Website

https://www.tapmango.com/

Year Founded

2009

HQ Location

5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada

Employees

11-50

Social

Financials

PRIVATE