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Tapmango vs Preferred Patron: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Tapmango medium Failure Risk for Preferred Patron low
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Comparison Summary

This comparison report of Tapmango vs. Preferred Patron is based on a specific set of business needs and context. The comparison uses 2314 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tapmango and Preferred Patron

Tapmango, Preferred Patron, smile.io, RepeatRewards, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tapmango covers Loyalty Management, Engagement Management with Mobile, Helpdesk Management with Promotions, Campaign Management, etc.

Preferred Patron focuses on Loyalty Management, Helpdesk Management with E-Mail, Engagement Management with E-Mail, Campaign Management with Text SMS, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tapmango

Focus area

Software Failure Risk

  • medium

logo Preferred Patron

Focus area

Software Failure Risk

  • low

About

Customer Loyalty and Online Ordering Platform

Customer Loyalty Software Program for businesses

Age

2009

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

35

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (167)

Read Reviews (277)

customise loyalty program

Read Reviews (23)

Read Reviews (40)

identify target customers

Read Reviews (4)

Read Reviews (2)

engagement management

Read Reviews (63)

Read Reviews (23)

engaging and following up

Read Reviews (37)

Read Reviews (11)

helpdesk management

Read Reviews (21)

Read Reviews (30)

campaign management

Read Reviews (16)

Read Reviews (20)

advertisement

Read Reviews (15)

Read Reviews (16)

customer feedback management

Read Reviews (14)

Read Reviews (1)

measuring net promoter score

Read Reviews (3)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (14)

Read Reviews (0)

communication management

Read Reviews (12)

Read Reviews (5)

sending & publishing communications

Read Reviews (12)

Read Reviews (5)

social media management

Read Reviews (8)

Read Reviews (0)

scheduling post to social media

Read Reviews (5)

Read Reviews (0)

engaging on social media

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (7)

Read Reviews (5)

training & onboarding

Read Reviews (7)

Read Reviews (1)

sales document management

Read Reviews (5)

Read Reviews (2)

contract management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (5)

Read Reviews (1)

sales incentive management

Read Reviews (4)

Read Reviews (7)

promotion management

Read Reviews (4)

Read Reviews (11)

lifetime value management

Read Reviews (2)

Read Reviews (9)

social media marketing

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (2)

generation of new leads

Read Reviews (2)

Read Reviews (0)

referral management

Read Reviews (1)

Read Reviews (5)

redemption management

Read Reviews (0)

Read Reviews (5)

relationship marketing

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Improve brand engagement

  • See 4 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve ROI

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • offline

  • point of sale

  • phone calls

  • text SMS

  • games

  • mobile

  • omnichannel

  • on premises

  • website

  • mobile app

  • trade shows

  • mass media

  • television

  • video

  • See 13 more

  • promotions

  • e-mail

  • offline

  • point of sale

  • phone calls

  • text SMS

  • games

  • mobile

  • omnichannel

  • on premises

  • website

  • mobile app

  • trade shows

  • mass media

  • television

  • video

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting