LoyaltyLion Overview
This is a summary of the comprehensive capabilities and benefits of LoyaltyLion based on over 2264 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
LoyaltyLion, smile.io, Annex Cloud, Zinrelo Loyalty Rewards Program, Marsello, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if LoyaltyLion is right for your needs? Our Cuspera AI engine can evaluate how LoyaltyLion fits your specific business needs, industry, and context. Get your personalized assessment report today.
LoyaltyLion supports business activities such as:
- Loyalty Management
- Engagement Management
- Lifetime Value Management
- Social Media Management
- Sending & Publishing Communications
LoyaltyLion can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Consistency, Improve Brand Engagement, Increase Customer Life Time Value, etc. It can help manage these activities if you use Offline Point Of Sale Social Media etc. for these needs. As a solution, LoyaltyLion's capabilities include Gamification, Rewards, Micro Customer Segmenting, etc.
LoyaltyLion was founded in 2012. Apparel & Fashion Vertical is its biggest customer base.
Reviews
"The LoyaltyLove programme has been a great success for Never Fully Dressed. We have since grown our active members by 2.4x and frequently see comments from customers about how much they enjoy accruing (and spending!) their points. " - Sukh Takhar
Cuspera Reviews
81 buyers and buying teams have used Cuspera to assess how well LoyaltyLion solved their Customer Loyalty Management needs. Cuspera uses 2264 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using LoyaltyLion.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Lifetime Value Management , as the business use cases that they have been most satisfied while using LoyaltyLion.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Would highly recommend to anyone looking for a loyalty program for their store...." Peer review by Alex J., Owner / Operator, LL Medico USA Inc. |
| customise loyalty program |
4.75/5 ★ |
"...Gathering more reliable insights and using their customer loyalty data to personalize interactions and emails...." Case Study esmi |
| create engagement based loyalty |
4.94/5 ★ |
"...This data-driven loyalty and engagement platform is trusted by thousands of ecommerce brands worldwide, including Skinnydip London, 100% Pure and Swanky client The Pulse Boutique. ..." How COVID-19 is Affecting Retail: 7 Key Ecommerce Strategies to Adopt |
| Engagement Management with Offline and Point Of Sale |
4.99/5 ★ |
"...To increase program engagement and repeat purchase rate, Vitabiotics enabled its members to earn seven points for every pound spent...." Case Study Vitabiotics |
| engaging and following up |
4.98/5 ★ |
"...About LoyaltyLion LoyaltyLion is a data-driven loyalty and engagement platform that powers e-commerce growth...." Could Your Current Customers be Your Most Cost-effective Acquisition Channel? |
| Lifetime Value Management with Offline and Point Of Sale |
4.82/5 ★ |
"...It is about unlocking real insights to increase customer lifetime value...." The Post-Purchase Experience and Brand Advocacy |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Would highly recommend to anyone looking for a loyalty program for their store...." Peer review by Alex J., Owner / Operator, LL Medico USA Inc. |
|
| customise loyalty program |
4.86/5 ★ |
| create engagement based loyalty |
4.86/5 ★ |
| Engagement Management with Offline and Point Of Sale |
4.99/5 ★ |
"...To increase program engagement and repeat purchase rate, Vitabiotics enabled its members to earn seven points for every pound spent...." Case Study Vitabiotics |
|
| engaging and following up |
4.99/5 ★ |
| Lifetime Value Management with Offline and Point Of Sale |
4.82/5 ★ |
"...It is about unlocking real insights to increase customer lifetime value...." The Post-Purchase Experience and Brand Advocacy |
|
35+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2264 insights from peers and experts to help you assess how these LoyaltyLion use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The LoyaltyLove programme has been a great success for Never Fully Dressed. We have since grown our active members by 2.4x and frequently see comments from customers about how much they enjoy accruing (and spending!) their points. Testimonial By Sukh Takhar |
|
We chose LoyaltyLion to power our esmi Rewards program because it’s easy to use and the scope of features it provides as a loyalty platform means we can customize the experience to suit our requirements. It also fits seamlessly into our tech ecosystem as it offers out-of-the-box integrations for th...e tools that are already a part of our day-to-day. |
|
LoyaltyLion is a game changing platform that up-levels our customer experience. Their insights soar with the marketing potential to help maintain, engage and win back our customers. Testimonial By Kimberli |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sukh Takhar Ecommerce Manager Never Fully Dressed |
The LoyaltyLove programme has been a great success for Never Fully Dressed. We have since grown our active members by 2.4x and frequently see comments from customers about how much they enjoy accruing (and spending!) their points. Testimonial By Sukh Takhar |
|
Jaylon Martin Ecommerce Manager esmi Skin |
We chose LoyaltyLion to power our esmi Rewards program because it’s easy to use and the scope of features it provides as a loyalty platform means we can customize the experience to suit our requirements. It also fits seamlessly into our tech ecosystem as it offers out-of-the-box integrations for th...e tools that are already a part of our day-to-day. |
|
Kimberli Ecommerce Marketing Director Pacifica Beauty |
LoyaltyLion is a game changing platform that up-levels our customer experience. Their insights soar with the marketing potential to help maintain, engage and win back our customers. Testimonial By Kimberli |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study MoxieLashRead More |
|
Case Study CupsheRead More |
|
Case Study Bath & UnwindRead More |
Frequently Asked Questions(FAQ)
for LoyaltyLion
What is LoyaltyLion?
What is LoyaltyLion used for?
What are the top features of LoyaltyLion?
Who uses LoyaltyLion?
What are LoyaltyLion alternatives?
Where is LoyaltyLion located?
Popular Business Setting
for LoyaltyLion
Top Industries
- Apparel & Fashion
- Consumer Goods
- Health, Wellness and Fitness
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used LoyaltyLion to Enhance customer relationships and Acquire customers
LoyaltyLion Alternatives
Peer and Expert Opinion on Features
for LoyaltyLion
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (231) |
| Rewards | Read Reviews (229) |
| Micro customer segmenting | Read Reviews (45) |
| Personalization | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (29) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (231) |
| Rewards | Read Reviews (229) |
| Micro customer segmenting | Read Reviews (45) |
| Personalization | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (29) |
IT and Other Capabilities
for LoyaltyLion
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (23) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (23) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (62) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (62) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (174) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (174) |
Software Failure Risk Guidance
?for LoyaltyLion
Overall Risk Meter
Top Failure Risks for LoyaltyLion
Vendor Profile Details
HQ Location
28 Hatton Garden, London, England EC1N 8, GB
Employees
11-50
Social
Financials
SERIES A
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