LoyaltyLion Overview
LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Its customer engagement platform helps small to large sized e-commerce businesses create custom loyalty programs. It allows merchants to manage customers, marketing campaigns, retention and spend rates, rewards, referrals, integrations, communication and more.
LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.
Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.
Cuspera Reviews
81 buyers and buying teams have used Cuspera to assess how well LoyaltyLion solved their Customer Loyalty Management needs. Cuspera uses 2021 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using LoyaltyLion.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Lifetime Value Management , as the business use cases that they have been most satisfied while using LoyaltyLion.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.84/5 ★ |
"...Astrid & Miyu have seen a large increase in the number of customers looking for the loyalty program and signing up for future purchases...." Case Study Astrid & Miyu |
| customise loyalty program |
4.74/5 ★ |
|
| create engagement based loyalty |
4.96/5 ★ |
|
| Engagement Management |
4.99/5 ★ |
"...Find out how you can use LoyaltyLion with Shopify POS to increase customer engagement and lifetime value. ..." Loyalty program software integrations |
| engaging and following up |
4.98/5 ★ |
|
| Lifetime Value Management with Offline and Point Of Sale |
4.75/5 ★ |
"...It is about unlocking real insights to increase customer lifetime value...." Could Your Current Customers be Your Most Cost-effective Acquisition Channel? |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.84/5 ★ |
"...Astrid & Miyu have seen a large increase in the number of customers looking for the loyalty program and signing up for future purchases...." Case Study Astrid & Miyu |
|
| customise loyalty program |
4.84/5 ★ |
| create engagement based loyalty |
4.84/5 ★ |
| Engagement Management |
4.99/5 ★ |
"...Find out how you can use LoyaltyLion with Shopify POS to increase customer engagement and lifetime value. ..." Loyalty program software integrations |
|
| engaging and following up |
4.99/5 ★ |
| Lifetime Value Management with Offline and Point Of Sale |
4.75/5 ★ |
"...It is about unlocking real insights to increase customer lifetime value...." Could Your Current Customers be Your Most Cost-effective Acquisition Channel? |
|
32+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2021 insights from peers and experts to help you assess how these LoyaltyLion use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’re thrilled to have LoyaltyLion on board as one of our first Shopify Plus partners to build a connector – they’ve really shown the countless possibilities and ideas they enable Testimonial By Katie Cerar |
|
Maintaining a customized and consistent brand experience was extremely important for our loyalty program. LoyaltyLion has provided an extremely easy backend to make this possible and has allowed us to make our program user-friendly. Testimonial By Michelle Cordeiro |
|
Loyalty is earned by making it worthwhile for people to maintain a habit with our brand. Our loyalty program is part of that crucial effort. Testimonial By Wouter |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Katie Cerar Product Manager Shopify |
We’re thrilled to have LoyaltyLion on board as one of our first Shopify Plus partners to build a connector – they’ve really shown the countless possibilities and ideas they enable Testimonial By Katie Cerar |
|
Michelle Cordeiro Founder & CEO Lively |
Maintaining a customized and consistent brand experience was extremely important for our loyalty program. LoyaltyLion has provided an extremely easy backend to make this possible and has allowed us to make our program user-friendly. Testimonial By Michelle Cordeiro |
|
Wouter Digital Lead Edgard & Cooper |
Loyalty is earned by making it worthwhile for people to maintain a habit with our brand. Our loyalty program is part of that crucial effort. Testimonial By Wouter |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study MoxieLashRead More |
|
Case Study Pulse BoutiqueRead More |
|
Case Study WaterdropRead More |
Popular Business Setting
for LoyaltyLion
Top Industries
- Consumer Goods
- Apparel & Fashion
- Health, Wellness and Fitness
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used LoyaltyLion to Enhance customer relationships and Acquire customers
LoyaltyLion Alternatives
Peer and Expert Opinion on Features
for LoyaltyLion
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (202) |
| Rewards | Read Reviews (199) |
| Personalization | Read Reviews (32) |
| Alerts: popups & Notifications | Read Reviews (31) |
| Micro customer segmenting | Read Reviews (20) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (202) |
| Rewards | Read Reviews (199) |
| Personalization | Read Reviews (32) |
| Alerts: popups & Notifications | Read Reviews (31) |
| Micro customer segmenting | Read Reviews (20) |
IT and Other Capabilities
for LoyaltyLion
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (22) |
| Data Import | Read Reviews (34) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (22) |
| Data Import | Read Reviews (34) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (140) |
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (140) |
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (9) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (143) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (143) |
Software Failure Risk Guidance
?for LoyaltyLion
Overall Risk Meter
Top Failure Risks for LoyaltyLion
Vendor Profile Details
Company Name
Loyalty Lion
Company Website
https://loyaltylion.com/HQ Location
28 Hatton Garden, London, England EC1N 8, GB
Employees
11-50
Social
Financials
Private
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