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LoyaltyLion

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1623 Reviews, Testimonials & Expert Opinions)
(1623 Reviews, Testimonials & Expert Opinions)

Data-driven engagement and online loyalty platform for ecommerce

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About LoyaltyLion

LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Its customer engagement platform helps small to large sized e-commerce businesses create custom loyalty programs. It allows merchants to manage customers, marketing campaigns, retention and spend rates, rewards, referrals, integrations, communication and more.

LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.

Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.

Evaluating LoyaltyLion for your Customer Loyalty Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 1623 insights from peers and experts who used LoyaltyLion to help you determine how well it fits your Customer Loyalty Management needs.

Reviews - Case Studies

Case Study Astrid & Miyu

We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use

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We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use

Read Story →

Case Study Arctic Fox

Arctic Fox increased its AOV by 17% thanks to their loyalty program members

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Arctic Fox increased its AOV by 17% thanks to their loyalty program members

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Case Study Vitabiotics

Vitabiotics' increased its customer spend by 67%

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Vitabiotics' increased its customer spend by 67%

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Peer and Expert Opinions
for LoyaltyLion

Goals

Enhance customer relationships and Improve consistency are the most popular goals peers achieved using LoyaltyLion .

Other goals:

  • Increase customer life time value
  • Improve brand engagement
  • Increase sales & revenue
  • Improve ROI
  • Improve digital and social presence
  • Build brand awareness
  • Grow market share
  • Enter new markets internationally or locally
  • Improve internal communications
  • Acquire customers
See all goals See less goals

Channels

It is the best suited for offline, point of sale, e-mail, channels.

Other channels:

  • website
  • social media
  • promotions
  • phone calls
  • coupons
  • mobile
  • omnichannel
  • Facebook
  • Instagram
  • video
  • user generated content
  • blogs
  • on premises
  • chat
  • trade shows
  • newsletter
  • mobile app
  • review sites
  • events
See all channels See less channels

Processes

Peers recommend loyalty management, engagement management, lifetime value management, as the business processes that they have been most satisfied while using LoyaltyLion .

Read Peer and Expert Experience for Business Use Cases

Loyalty management With Offline and Point of sale

Create engagement based loyalty

Customise loyalty program With Offline and Point of sale and Website

Engagement management

Engaging and following up

Lifetime value management With Offline and Point of sale

Communication management With E mail

Sending & publishing communications With E mail

Social media management With Social media and Website

Scheduling post to social media With Social media and Website

Social media analytics

Advertisement With Social media and Facebook

Sales incentive management With E mail

Advocacy management With E mail and Social media and Mobile

Helpdesk management With E mail

Discount management With Promotions and Coupons

Customer case management With Mobile and Mobile app

Collaboration

Trade show marketing With Offline and Trade shows and Chat

Rating and review management With Website and E mail

Campaign management With E mail and Offline

Contact list management With Website and Offline and Point of sale

Contacts history With Website and Offline and Point of sale

Sales document management With E mail and Promotions and Coupons

Digital signature With E mail and Promotions and Coupons

Referral management With Social media and Instagram and Website

Workflow management With Offline and Point of sale and Omnichannel

Digital marketing With User generated content and Blogs

Content management

Customer feedback management

See allless Activities

Popular Business Setting
for LoyaltyLion

Top Industries

  • Retail
  • Health, Wellness and Fitness
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market

Peers used LoyaltyLion to Enhance customer relationships and Improve consistency

Verify if it works for you

IT and Other Capabilities
for LoyaltyLion

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Email Support

Chat Support

24/7 Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for LoyaltyLion

Vendor Profile Details

Company Name Loyalty Lion
Company Website https://loyaltylion.com/
HQ Location 28 Hatton Garden, London, England EC1N 8, GB
Employees 11-50
Social
Financials Private