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LoyaltyLion

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3959 Reviews, Testimonials & Expert Opinions)
(3959 Reviews, Testimonials & Expert Opinions)

Data-driven engagement and online loyalty platform for ecommerce

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About LoyaltyLion

LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Its customer engagement platform helps small to large sized e-commerce businesses create custom loyalty programs. It allows merchants to manage customers, marketing campaigns, retention and spend rates, rewards, referrals, integrations, communication and more.

LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.

Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.

Evaluating LoyaltyLion for your Customer Loyalty Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 3959 insights from peers and experts who used LoyaltyLion to help you determine how well it fits your Customer Loyalty Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well LoyaltyLion solves your Customer Loyalty Management needs.

Case Studies

Case Study Astrid & Miyu

We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use

Read Story →

We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use

Read Story →

Case Study Arctic Fox

Arctic Fox increased its AOV by 17% thanks to their loyalty program members

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Arctic Fox increased its AOV by 17% thanks to their loyalty program members

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Case Study Vitabiotics

Vitabiotics' increased its customer spend by 67%

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Vitabiotics' increased its customer spend by 67%

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Peer and Expert Opinions
for LoyaltyLion

Goals

Improve consistency and Enhance customer relationships are the most popular goals peers achieved using LoyaltyLion .

Other goals:

  • Increase customer life time value
  • Increase sales & revenue
  • Improve brand engagement
  • Improve ROI
  • Build brand awareness
  • Grow market share
  • Acquire customers
  • Improve digital and social presence
  • Increase average basket value
  • Enter new markets internationally or locally
  • Improve internal communications
  • Improve efficiency
See all goals See less goals

Channels

It is the best suited for e-mail, offline, point of sale, channels.

Other channels:

  • website
  • social media
  • mobile
  • promotions
  • phone calls
  • coupons
  • omnichannel
  • mobile app
  • video
  • Facebook
  • on premises
  • user generated content
  • chat
  • Instagram
  • blogs
  • text SMS
  • newsletter
  • trade shows
  • Whatsapp
  • review sites
  • events
See all channels See less channels

Processes

Peers recommend loyalty management, engagement management, lifetime value management, as the business processes that they have been most satisfied while using LoyaltyLion .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Loyalty management With Offline and Point of sale

"...First, Vitabiotics ecommerce team designed a fully-customized loyalty program that offers a user-friendly experience throughout the customer journey...."
Case Study Vitabiotics

create engagement based loyalty

customise loyalty program

Engagement management With E mail and Offline and Point of sale

"...Their insights soar with the marketing potential to help maintain, engage and win back our customers...."
Testimonial by Kimberli, Ecommerce Marketing Director, Pacifica Beauty

engaging and following up

Lifetime value management With Offline and Point of sale

"...Using loyalty insights delivered directly to your dashboard, you can build a better understanding of each customers value to your store, helping you direct your marketing efforts to generate more revenue. ..."
Customer Value Snapshot

+45 more business use cases

Our AI advisor, Wyz, harnessed 3959 insights from peers and experts to help you assess how these LoyaltyLion use cases fit your Customer Loyalty Management needs.

Popular Business Setting
for LoyaltyLion

Top Industries

  • Retail
  • Health, Wellness and Fitness
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market

Peers used LoyaltyLion to Improve consistency and Enhance customer relationships

Verify if it works for you

Peer and Expert Opinion on Features
for LoyaltyLion

  • Low
  • Medium
  • High

Personalization

Alerts: popups & Notifications

Dashboard

Recording

IT and Other Capabilities
for LoyaltyLion

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

Email Support

24/7 Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for LoyaltyLion

Vendor Profile Details

Company Name Loyalty Lion
Company Website https://loyaltylion.com/
HQ Location 28 Hatton Garden, London, England EC1N 8, GB
Employees 11-50
Social
Financials Private