LoyaltyLion Overview
LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Its customer engagement platform helps small to large sized e-commerce businesses create custom loyalty programs. It allows merchants to manage customers, marketing campaigns, retention and spend rates, rewards, referrals, integrations, communication and more.
LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.
Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.
Cuspera Reviews
81 buyers and buying teams have used Cuspera to assess how well LoyaltyLion solved their Customer Loyalty Management needs. Cuspera uses 2264 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using LoyaltyLion.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Lifetime Value Management , as the business use cases that they have been most satisfied while using LoyaltyLion.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Discover How Never Fully Dressed’s loyalty program increased its repeat purchase rate by 64%..." Case Study Never Fully Dressed |
| customise loyalty program |
4.75/5 ★ |
"...This guest post by Mollie Woolnough-Rai (LoyaltyLion) will tell you how a customer loyalty program can help recover abandoned carts...." Three ways your loyalty program can support retargeting activity |
| create engagement based loyalty |
4.94/5 ★ |
"...The Chivery approached LoyaltyLion and explained that they wanted to increase customer loyalty and engagement...." Case Study TheCHIVE |
| Engagement Management with Offline and Point Of Sale |
4.99/5 ★ |
"...Their insights soar with the marketing potential to help maintain, engage and win back our customers...." Testimonial by Kimberli, Ecommerce Marketing Director, Pacifica Beauty |
| engaging and following up |
4.98/5 ★ |
"...This allowed them to encourage their customers to repeat purchase and engage more with the brand...." Case Study Velour |
| Lifetime Value Management with Offline and Point Of Sale |
4.82/5 ★ |
"...See how LoyaltyLion customers are building customer loyalty, generating $15 for every $1 they spend across an array of verticals...." Case Study Cupshe |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Discover How Never Fully Dressed’s loyalty program increased its repeat purchase rate by 64%..." Case Study Never Fully Dressed |
|
| customise loyalty program |
4.86/5 ★ |
| create engagement based loyalty |
4.86/5 ★ |
| Engagement Management with Offline and Point Of Sale |
4.99/5 ★ |
"...Their insights soar with the marketing potential to help maintain, engage and win back our customers...." Testimonial by Kimberli, Ecommerce Marketing Director, Pacifica Beauty |
|
| engaging and following up |
4.99/5 ★ |
| Lifetime Value Management with Offline and Point Of Sale |
4.82/5 ★ |
"...See how LoyaltyLion customers are building customer loyalty, generating $15 for every $1 they spend across an array of verticals...." Case Study Cupshe |
|
35+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2264 insights from peers and experts to help you assess how these LoyaltyLion use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’re thrilled to have LoyaltyLion on board as one of our first Shopify Plus partners to build a connector – they’ve really shown the countless possibilities and ideas they enable Testimonial By Katie Cerar |
|
LoyaltyLion has proven to be the best loyalty vendor we could have chosen. We have over 40 million visitors a month and LoyaltyLion provided the customization, scale and stability we needed. Testimonial By Alen Durbuzovic |
|
LoyaltyLion is a game changing platform that up-levels our customer experience. Their insights soar with the marketing potential to help maintain, engage and win back our customers. Testimonial By Kimberli |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Katie Cerar Product Manager Shopify |
We’re thrilled to have LoyaltyLion on board as one of our first Shopify Plus partners to build a connector – they’ve really shown the countless possibilities and ideas they enable Testimonial By Katie Cerar |
|
Alen Durbuzovic CTO TheCHIVE |
LoyaltyLion has proven to be the best loyalty vendor we could have chosen. We have over 40 million visitors a month and LoyaltyLion provided the customization, scale and stability we needed. Testimonial By Alen Durbuzovic |
|
Kimberli Ecommerce Marketing Director Pacifica Beauty |
LoyaltyLion is a game changing platform that up-levels our customer experience. Their insights soar with the marketing potential to help maintain, engage and win back our customers. Testimonial By Kimberli |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Bath & UnwindRead More |
|
Case Study TrulyRead More |
|
Case Study Annmarie SkinRead More |
Frequently Asked Questions(FAQ)
for LoyaltyLion
What is LoyaltyLion?
What is LoyaltyLion used for?
What are the top features of LoyaltyLion?
Who uses LoyaltyLion?
What are LoyaltyLion alternatives?
Where is LoyaltyLion located?
Popular Business Setting
for LoyaltyLion
Top Industries
- Apparel & Fashion
- Consumer Goods
- Health, Wellness and Fitness
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used LoyaltyLion to Enhance customer relationships and Acquire customers
LoyaltyLion Alternatives
Peer and Expert Opinion on Features
for LoyaltyLion
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (231) |
| Rewards | Read Reviews (229) |
| Micro customer segmenting | Read Reviews (45) |
| Personalization | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (29) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (231) |
| Rewards | Read Reviews (229) |
| Micro customer segmenting | Read Reviews (45) |
| Personalization | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (29) |
IT and Other Capabilities
for LoyaltyLion
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (23) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (23) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (62) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (62) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (174) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (174) |
Software Failure Risk Guidance
?for LoyaltyLion
Overall Risk Meter
Top Failure Risks for LoyaltyLion
Vendor Profile Details
Company Name
Loyalty Lion
Company Website
https://loyaltylion.com/HQ Location
28 Hatton Garden, London, England EC1N 8, GB
Employees
11-50
Social
Financials
Private
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