LoyaltyLion Overview

LoyaltyLion's data-driven engagement app helps ecommerce brands create unique loyalty strategies. Loyalty and rewards programs are enhanced to differentiate brands effectively.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Lifetime Value Management, as the business use cases that they have been most satisfied with while using LoyaltyLion.

Other use cases:

  • Social Media Management
  • Sending & Publishing Communications
  • Customer Case Management
  • Campaign Management
  • Rating And Review Management
  • Advertisement
  • Advocacy Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using LoyaltyLion.

Other priorities:

  • Improve Consistency
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Scale Best Practices
  • Grow Market Share
  • Improve Digital And Social Presence
  • Increase Average Basket Value
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
See all business priorities See less business priorities

LoyaltyLion Use-Cases and Business Priorities: Customer Satisfaction Data

LoyaltyLion works with different mediums / channels such as Offline. Point Of Sale. Social Media etc.

LoyaltyLion's features include Gamification, Rewards, Micro Customer Segmenting, etc. and LoyaltyLion support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also LoyaltyLion analytics capabilities include Analytics, and Custom Reports.

Reviews

"Not only is LoyaltyLion an excellent app that makes it easy to set up and manage customer retention and drive repeat purchases – the team at LoyaltyLion is always there to support and guide best practices along the way." - Caitlin Copetti

LoyaltyLion, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LoyaltyLion

Top Industries

  • Apparel & Fashion
  • Consumer Goods
  • Health, Wellness and Fitness

Popular in

  • Mid Market
  • Small Business
  • Enterprise

LoyaltyLion is popular in Apparel & Fashion, Consumer Goods, and Health, Wellness And Fitness and is widely used by Mid Market, Small Business, and Enterprise.

LoyaltyLion Customer wins, Customer success stories, Case studies

How efficiently Does LoyaltyLion manage your Loyalty Management?

How can LoyaltyLion optimize your Engagement Management Workflow?

What benefits does LoyaltyLion offer for Lifetime Value Management?

How efficiently Does LoyaltyLion manage your Social Media Management?

What makes LoyaltyLion ideal for Sending & Publishing Communications?

81 buyers and buying teams have used Cuspera to assess how well LoyaltyLion solved their Customer Loyalty Management needs. Cuspera uses 2264 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
LoyaltyLion testimonial

Caitlin Copetti

Senior Marketing Manager

Velour

Not only is LoyaltyLion an excellent app that makes it easy to set up and manage customer retention and drive repeat purchases – the team at LoyaltyLion is always there to support and guide best practices along the way. Testimonial By Caitlin Copetti
LoyaltyLion testimonial

Alen Durbuzovic

CTO

TheCHIVE

LoyaltyLion has proven to be the best loyalty vendor we could have chosen. We have over 40 million visitors a month and LoyaltyLion provided the customization, scale and stability we needed. Testimonial By Alen Durbuzovic
LoyaltyLion testimonial

Sarah Dawson

Head of Online

Astrid & Miyu

We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use Testimonial By Sarah Dawson
CUSTOMERS TESTIMONIALS
LoyaltyLion testimonial

Caitlin Copetti

Senior Marketing Manager

Velour

Not only is LoyaltyLion an excellent app that makes it easy to set up and manage customer retention and drive repeat purchases – the team at LoyaltyLion is always there to support and guide best practices along the way. Testimonial By Caitlin Copetti
LoyaltyLion testimonial

Alen Durbuzovic

CTO

TheCHIVE

LoyaltyLion has proven to be the best loyalty vendor we could have chosen. We have over 40 million visitors a month and LoyaltyLion provided the customization, scale and stability we needed. Testimonial By Alen Durbuzovic
LoyaltyLion testimonial

Sarah Dawson

Head of Online

Astrid & Miyu

We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use Testimonial By Sarah Dawson

Introduction to LoyaltyLion

Video Thumbnail

Frequently Asked Questions(FAQ)

for LoyaltyLion

What is LoyaltyLion?

LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Its customer engagement platform helps small to large sized e-commerce businesses create custom loyalty programs. It allows merchants to manage customers, marketing campaigns, retention and spend rates, rewards, referrals, integrations, communication and more.

LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.

Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.

What is LoyaltyLion used for?

LoyaltyLion is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Engagement Management and Lifetime Value Management .

What are the top features of LoyaltyLion?

Gamification, Rewards and Micro customer segmenting are some of the top features of LoyaltyLion.

Who uses LoyaltyLion?

LoyaltyLion is used by Apparel & Fashion, Consumer Goods and Health, Wellness And Fitness among other industries.

What are LoyaltyLion alternatives?

Preferred Patron, BHN Rewards, Tapmango and TrueLoyal (Formerly Zinrelo And TINT) are popular alternatives for LoyaltyLion.

Where is LoyaltyLion located?

LoyaltyLion is headquartered at 28 Hatton Garden, London, England EC1N 8, GB.
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Peers used LoyaltyLion for loyalty management and engagement management

LoyaltyLion Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.79/5

Read Reviews (34)
Custom Reports

4.76/5

Read Reviews (174)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.79/5

Read Reviews (34)
Custom Reports

4.76/5

Read Reviews (174)

Software Failure Risk Guidance

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for LoyaltyLion

Overall Risk Meter

Low Medium High

Top Failure Risks for LoyaltyLion

LoyaltyLion Ltd. Profile

Company Name

LoyaltyLion Ltd.

Company Website

https://loyaltylion.com/

Year Founded

2012

HQ Location

28 Hatton Garden, London, England EC1N 8, GB

Employees

11-50

Social

Financials

SERIES A