LoyaltyLion Overview
LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Its customer engagement platform helps small to large sized e-commerce businesses create custom loyalty programs. It allows merchants to manage customers, marketing campaigns, retention and spend rates, rewards, referrals, integrations, communication and more.
LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.
Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.
Cuspera Reviews
81 buyers and buying teams have used Cuspera to assess how well LoyaltyLion solved their Customer Loyalty Management needs. Cuspera uses 2264 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using LoyaltyLion.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Lifetime Value Management , as the business use cases that they have been most satisfied while using LoyaltyLion.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Points and rewards Allow customers to earn points for any on-site activity - from purchases to reviews and referrals...." data-driven loyalty & engagement platform |
| customise loyalty program |
4.75/5 ★ |
|
| create engagement based loyalty |
4.94/5 ★ |
|
| Engagement Management with Offline and Point Of Sale |
4.99/5 ★ |
"...Thanks to how easy it was to migrate from our old rewards program and simple it was to set up with LoyaltyLion, we were able to launch really quickly and saw an immediate increase in customer engagement and retention!..." Peer review by Danny T., Founder & CEO, Bokksu |
| engaging and following up |
4.98/5 ★ |
|
| Lifetime Value Management with Offline and Point Of Sale |
4.82/5 ★ |
"...They work alongside merchants across all platforms, including Shopify and Shopify Plus, to help stores make the most of their existing customer base to drive longer-lasting relationships with more customer lifetime value. ..." 8 Customer Retention Strategies to Survive and Thrive in the New Retail Climate |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Points and rewards Allow customers to earn points for any on-site activity - from purchases to reviews and referrals...." data-driven loyalty & engagement platform |
|
| customise loyalty program |
4.86/5 ★ |
| create engagement based loyalty |
4.86/5 ★ |
| Engagement Management with Offline and Point Of Sale |
4.99/5 ★ |
"...Thanks to how easy it was to migrate from our old rewards program and simple it was to set up with LoyaltyLion, we were able to launch really quickly and saw an immediate increase in customer engagement and retention!..." Peer review by Danny T., Founder & CEO, Bokksu |
|
| engaging and following up |
4.99/5 ★ |
| Lifetime Value Management with Offline and Point Of Sale |
4.82/5 ★ |
"...They work alongside merchants across all platforms, including Shopify and Shopify Plus, to help stores make the most of their existing customer base to drive longer-lasting relationships with more customer lifetime value. ..." 8 Customer Retention Strategies to Survive and Thrive in the New Retail Climate |
|
35+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2264 insights from peers and experts to help you assess how these LoyaltyLion use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We chose LoyaltyLion to power our esmi Rewards program because it’s easy to use and the scope of features it provides as a loyalty platform means we can customize the experience to suit our requirements. It also fits seamlessly into our tech ecosystem as it offers out-of-the-box integrations for th...e tools that are already a part of our day-to-day. |
|
Maintaining a customized and consistent brand experience was extremely important for our loyalty program. LoyaltyLion has provided an extremely easy backend to make this possible and has allowed us to make our program user-friendly. Testimonial By Michelle Cordeiro |
|
|
We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use Testimonial By Sarah Dawson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jaylon Martin Ecommerce Manager esmi Skin |
We chose LoyaltyLion to power our esmi Rewards program because it’s easy to use and the scope of features it provides as a loyalty platform means we can customize the experience to suit our requirements. It also fits seamlessly into our tech ecosystem as it offers out-of-the-box integrations for th...e tools that are already a part of our day-to-day. |
|
Michelle Cordeiro Founder & CEO Lively |
Maintaining a customized and consistent brand experience was extremely important for our loyalty program. LoyaltyLion has provided an extremely easy backend to make this possible and has allowed us to make our program user-friendly. Testimonial By Michelle Cordeiro |
|
Sarah Dawson Head of Online Astrid & Miyu |
We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use Testimonial By Sarah Dawson |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study VelourRead More |
|
Case Study CupsheRead More |
|
Case Study Coombe Farm OrganicRead More |
Popular Business Setting
for LoyaltyLion
Top Industries
- Apparel & Fashion
- Consumer Goods
- Health, Wellness and Fitness
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used LoyaltyLion to Enhance customer relationships and Acquire customers
LoyaltyLion Alternatives
Peer and Expert Opinion on Features
for LoyaltyLion
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (231) |
| Rewards | Read Reviews (229) |
| Micro customer segmenting | Read Reviews (45) |
| Personalization | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (29) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (231) |
| Rewards | Read Reviews (229) |
| Micro customer segmenting | Read Reviews (45) |
| Personalization | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (29) |
IT and Other Capabilities
for LoyaltyLion
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (23) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (23) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (62) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (62) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (174) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (174) |
Software Failure Risk Guidance
?for LoyaltyLion
Overall Risk Meter
Top Failure Risks for LoyaltyLion
Vendor Profile Details
Company Name
Loyalty Lion
Company Website
https://loyaltylion.com/HQ Location
28 Hatton Garden, London, England EC1N 8, GB
Employees
11-50
Social
Financials
Private
Get a personalised risk report for LoyaltyLion
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
LoyaltyLion may get in touch with you regarding your request.
Request Custom Quote
Loyalty Lion will get in touch with you regarding your request.