PostPilot - Print Software and Services: Evaluating Use Cases, Capabilities & Competitors

Dr. Squatch used PostPilot to boost direct mail marketing. The brand wanted to reach customers missed by email and SMS. PostPilot helped design and target campaigns, starting with winbacks. One campa...ign saw a 12.66% conversion rate and over 10x ROAS. Direct mail brought back lapsed buyers and drove hundreds of thousands in revenue. Dr. Squatch now uses PostPilot for product launches and brand awareness.
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Cozy Earth used PostPilot to overhaul its direct mail marketing. They switched from a slow, manual process to a fast, automated system. Catalog lead times dropped from 5–6 months to about 5 weeks. Co...zy Earth ran acquisition, retargeting, and retention campaigns, including catalogs and postcards. These efforts drove millions in incremental revenue, with up to 15.58x iROAS for retention. PostPilot helped Cozy Earth scale their direct mail and reach more customers.
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Country Life Natural Foods used PostPilot to boost customer engagement with direct mail. They sent postcards for membership signups, thank-you notes, abandoned cart reminders, and review requests. Th...e direct mail campaigns achieved up to 15x ROAS. Tactics included targeting recent buyers, high spenders, and lapsed customers. The approach increased memberships, reviews, and repeat purchases.
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Caddis used PostPilot to boost retargeting and retention with direct mail. They sent postcards to anonymous site visitors, cart abandoners, and one-time buyers. Automated campaigns drove a 15.3x incr...emental ROAS for abandoned cart retargeting. Other tactics included winback offers for holiday buyers and personalized mail for unengaged customers. Caddis saw strong incremental revenue and higher repeat purchases across all segments.
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Ancient Crunch used PostPilot to automate direct mail campaigns for retargeting and retention. They targeted site visitors who didn't purchase, checkout abandoners, and previous buyers with personali...zed postcards. The campaigns achieved a 2.2x–3.7x ROAS for new customer retargeting and over 10x ROAS for abandoned checkout. Retention flows delivered 4x–15x+ ROAS, with a winback campaign for multibuyers reaching 11.3x ROAS. PostPilot handled design and setup, making the process easy for Ancient Crunch.
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PostPilot helped Gozney retarget anonymous website visitors using direct mail. Gozney used SiteMatch to match 20-40% of site traffic to physical addresses. They sent Cardalogs to encourage purchases ...of their pizza ovens. The campaign generated $116k in revenue from 151 orders and achieved a 16x ROAS. Gozney saw strong results in acquisition and retention marketing.
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