Consumer Goods Case Studies and Customer Success Stories with PostPilot
Dr. Squatch
- Consumer Goods
- Large
Los Angeles, USA
Dr. Squatch used PostPilot to boost direct mail marketing. The brand wanted to reach customers missed by email and SMS.... PostPilot helped design and target campaigns, starting with winbacks. One campaign saw a 12.66% conversion rate and over 10x ROAS. Direct mail brought back lapsed buyers and drove hundreds of thousands in revenue. Dr. Squatch now uses PostPilot for product launches and brand awareness.
PostPilot helped Promix boost sales with automated postcard campaigns. The first campaign delivered a 1,143% ROI by targeting VIP customers... who had not ordered in 180 days. Promix used personalized postcards with QR codes and tracked results. The campaign generated $4,300 in sales from 770 postcards. A follow-up campaign brought in $47,300 from 1,918 cards. PostPilot's direct mail solution increased brand recognition and customer retention for Promix.
PostPilot helped HexClad drive $800,000 in sales from new customers with a MailMatch postcard campaign. The campaign targeted over 21,000... email subscribers who had not purchased before. HexClad also used PostPilot to win back VIP customers, generating $143,900 in additional sales. The postcard campaigns contributed to nearly $1.4 million in sales during a key period. HexClad doubled its business in 2022 using direct mail marketing.
PostPilot helped Gozney retarget anonymous website visitors using direct mail. Gozney used SiteMatch to match 20-40% of site traffic to... physical addresses. They sent Cardalogs to encourage purchases of their pizza ovens. The campaign generated $116k in revenue from 151 orders and achieved a 16x ROAS. Gozney saw strong results in acquisition and retention marketing.
PostPilot helped Peak Saunas lower customer acquisition costs using direct mail. The team used SiteMatch to retarget anonymous site visitors... and MailMatch to reach email subscribers and cart abandoners. They also sent postcards for referrals and extended warranties. These tactics increased new customer acquisition and retention. Peak Saunas now feels confident spending more on ads with these strategies in place.
PostPilot helped Orbit Baby reach high-value customers using direct mail postcards. Orbit Baby used MailMatch to send postcards to prospects... from email lists, even without physical addresses. The campaign targeted high-intent shoppers and included a $50 coupon. The result was a 1600% ROI from recipients and nearly 350% ROI from coupon tracking. Orbit Baby plans to expand direct mail marketing with PostPilot for future growth.
PostPilot helped GhostBed boost sales with direct mail marketing. GhostBed used a multitouch retargeting strategy, sending up to six mailers... based on customer actions. They also ran long-term retention campaigns to reengage past buyers. Retargeting automations delivered a 5x+ ROAS. BFCM retention campaigns achieved 6x+ ROAS, and evergreen retention campaigns reached 10x+ ROAS. Direct mail reached over 90% of past buyers, driving more mattress sales.
Gozney used PostPilot to send direct mail campaigns during Black Friday in the UK. They targeted customers who abandoned checkout... and those who had not purchased in over six months. Gozney also sent postcards to drive repeat purchases and upsell higher-value pizza ovens and accessories. The direct mail campaigns achieved over a 10x ROI, with three campaigns exceeding 15x ROI. Direct mail helped Gozney reach customers more affordably than digital ads during a busy sales period.
Barker Beds used PostPilot to retarget and convert non-buying leads with direct mail. They implemented SiteMatch to identify and mail... anonymous site visitors, achieving a 2.95x ROAS. MailMatch helped them retarget email subscribers and abandoned carts, driving up to 10x ROAS. Sending postcards to VIPs before BFCM resulted in 15x+ ROAS. The direct mail program increased first purchases and year-round revenue.
WINPRO Pet used PostPilot's direct mail platform to reach more customers and boost retention. The company faced high customer acquisition... costs and gaps in digital outreach. By sending targeted direct mail for VIP winbacks, abandoned carts, and product launches, WINPRO achieved a 15x ROAS on automated campaigns. A Memorial Day follow-up mailer to email non-openers delivered an 8x ROAS. Direct mail helped WINPRO connect with customers missed by email and increase repeat purchases.
Toty used PostPilot to boost retargeting and retention with direct mail. They sent postcards to customers who had not converted... from email, driving first purchases. Postcards also targeted one-time buyers to encourage repeat sales. The process was simple, with PostPilot handling setup and mailing. Toty saw an average 5x+ ROI for retargeting and 4x+ ROI for second-purchase campaigns. Direct mail helped reach customers missed by digital channels.
Dr. Brandt used PostPilot to reach lapsed skincare buyers with direct mail postcards. Rising online ad costs and low email... open rates made digital channels less effective. PostPilot handled audience targeting, design, and tracking, sending postcards to customers who hadn’t purchased in at least three months. The campaign achieved a nearly 40x ROAS, with $41,000 in sales from 2,141 recipients. Dr. Brandt automated future winback mailings and saw strong results reactivating customers.
PostPilot helped Beardbrand win back lapsed customers with a postcard campaign. Beardbrand struggled to reach VIP customers who had unsubscribed... from email and ignored digital ads. PostPilot's Campaign Concierge Service made it easy to send personalized postcards with unique coupon codes. The campaign targeted customers who had bought three or more times but stopped engaging. Beardbrand saw $13,000 in sales from 1,119 lapsed customers, achieving nearly 2500% ROI. A larger segment brought in over $36,000 in sales and a 2082% ROI.
PostPilot helped BOOM! by Cindy Joseph boost customer retention with automated direct mail win-back campaigns. Ezra Firestone used PostPilot's Shopify... integration to target customers who had not purchased in 1-2 months. He sent a 15% off postcard offer to this segment. The campaign cost $1,510 and generated $39,732 in sales in 45 days. This resulted in a 2,631% ROI and reactivated many customers.
PostPilot helped Grande Cosmetics boost customer retention with direct mail postcards. The brand wanted to reach loyal customers who missed... emails and social ads. PostPilot integrated with Shopify and Klaviyo to target customers due for a refill. A VIP winback campaign sent postcards to 16,457 people and generated $276,600 in sales. Three initial campaigns brought in $96,000 from coupon codes. Grande Cosmetics saw strong DTC margins and increased sales from these efforts.
PostPilot helped HexClad build a 7-figure programmatic direct mail program. HexClad started with direct mail in 2022 and saw $1.7... million in revenue during BFCM 2022. In 2023, they scaled up and drove $2.9 million over BFCM, a 66.3% year-over-year increase. HexClad used MailMatch to target leads and sent postcards to VIPs not reachable by email or SMS. Over four months, direct mail generated $3.2 million in revenue and a 12x+ ROAS. HexClad now runs automated campaigns for retention and acquisition.
PostPilot helped ATH Organics lower customer acquisition costs and boost retention with postcard marketing. ATH used PostPilot’s Shopify integration to... segment customers and run targeted campaigns. They tested creative offers and added QR codes for better results. Typical ROI from these campaigns ranged from 400% to 700%. Postcard marketing is now a key channel for ATH’s growth.
PostPilot helped Mini Katana reach email subscribers who did not buy. Mini Katana used MailMatch to send postcards to these... prospects. The campaign achieved a 5x return on ad spend. A winback campaign for past buyers delivered a 9x ROAS. Abandoned cart campaigns reached 8.3x ROAS. PostPilot made the process easy with design, segmentation, and strategy support.
PostPilot helped Oh! mino boost customer retention using automated postcard campaigns. Oh!mino used PostPilot to send winback postcards to customers...who had not purchased in 90 or 120 days. The campaigns delivered a 3x to 4x return on ad spend, with one campaign reaching 11.5 ROAS. Repeat customer share grew from 26% to 63%. Personalized postcards also encouraged subscriptions, increasing customer lifetime value.
PostPilot helped Petite Keep, a custom trunk maker, grow their brand and connect with more customers using direct mail. They used personalized... postcards and Cardalogs to reach new and existing buyers. Holiday Cardalogs delivered 15x+ ROAS, automated VIP winbacks achieved 7.31x incremental ROAS, and collaborations drove 10x+ ROAS. Handwritten thank-you notes to customers resulted in 11.1x ROAS. Petite Keep built deeper relationships with VIPs and increased customer lifetime value.
PostPilot helped Pourri boost its Black Friday sales with a direct mail postcard campaign. Pourri faced high digital ad costs... and needed a more cost-effective way to reach customers. PostPilot's postcards targeted past buyers with personalized offers, including 40% off holiday bundles and 30% off sitewide. The campaign delivered a 10% lift in DTC revenue and a 4.5x blended ROAS. Pourri found direct mail to be its best-performing channel for Black Friday.
PostPilot helped Promix Nutrition reach customers who unsubscribed from email using direct mail. They sent postcards to one-time buyers and... lapsed customers, turning them into repeat buyers. The direct mail campaigns achieved over 20x ROAS for reactivating unsubscribed buyers, 7.69x incremental ROAS for VIP winbacks, 5x+ ROAS for abandoned cart recovery, and 10x+ ROAS for lapsed customer winbacks and birthday cards. Promix Nutrition used PostPilot to boost retention, reactivation, and overall growth.
PostPilot helped Made In boost retargeting and retention revenue with direct mail. Made In used automated abandoned cart retargeting, winbacks,... and BFCM promotions. They chose PostPilot for its Klaviyo integration, easy incrementality testing, and creative support. Automated abandoned cart campaigns delivered 8.35x incremental ROAS. Automated winbacks reached up to 10.29x iROAS. BFCM campaigns achieved 4.39x iROAS. Made In now drives higher LTV and saves more carts using direct mail.
Apparel & Fashion Case Studies and Customer Success Stories with PostPilot
Caddis
- Apparel & Fashion
- Small
USA
Caddis used PostPilot to boost retargeting and retention with direct mail. They sent postcards to anonymous site visitors, cart abandoners,... and one-time buyers. Automated campaigns drove a 15.3x incremental ROAS for abandoned cart retargeting. Other tactics included winback offers for holiday buyers and personalized mail for unengaged customers. Caddis saw strong incremental revenue and higher repeat purchases across all segments.
PostPilot helped Fresh Clean Threads boost direct mail results with a 6. 35x incremental ROAS. The brand switched from other...platforms for better data, integrations, and account management. PostPilot enabled advanced tactics like MailMatch for retargeting and automated postcard campaigns. Real-time incrementality testing and seamless Shopify integration improved campaign tracking. Fresh Clean Threads now drives more new and repeat revenue with targeted direct mail.
PostPilot helped Mizzen+Main launch direct mail campaigns with real-time data and fast catalog production. Using OuterSignal's segmentation, they targeted executive-level... customers and saw their best performing direct mail campaign. Catalog lead time dropped from 6 months to 6 weeks. ROAS was much higher, with a $50 increase in average order value. In-store postcard campaigns also boosted retail traffic.
Criquet used PostPilot, Klaviyo, and Digioh to boost personalized marketing. They created a quiz to segment shoppers by fit and... style, then used these segments for targeted email, SMS, and direct mail campaigns. Email flows tied to quiz results saw a 25% higher open rate, 16% higher click rate, 51% higher average order value, and 384% higher revenue per recipient. Postcards triggered by quiz data achieved over 15x return on ad spend. The tech stack helped Criquet deliver hyper-personalized experiences and strong ROI.
PostPilot helped Diane von Furstenberg boost customer retention with direct mail campaigns. DVF used PostPilot to target one-time, multi-buyer, and... VIP customers with postcards. The campaigns drove over an 11.9x ROAS for classic tactics. Retail-to-DTC postcards delivered up to 14.9x ROAS for Neiman Marcus buyers and 11.1x for Nordstrom buyers. Neiman Marcus buyers spent 34.2% more on DVF.com. PostPilot made it easy for DVF to reach both email subscribers and unsubscribers.
PostPilot helped Mugsy boost net-new and repeat revenue using direct mail marketing. Mugsy used automated postcards to retarget abandoned carts... and win back unengaged customers. The MailMatch feature matched over 70% of email addresses to physical addresses for outreach. Automated abandoned cart campaigns delivered a 16.26x incremental ROAS. Winback campaigns achieved up to 5x ROAS, driving strong customer retention and reactivation. Mugsy's team praised PostPilot's responsive support and measurable results.
PostPilot helped Tradlands, an apparel brand, drive 6% of monthly revenue using automated postcards. Tradlands used PostPilot to send targeted... postcards to first-time buyers, offering discounts for a second purchase. The Shopify app's segmentation features allowed Tradlands to match postcard campaigns with digital flows in Klaviyo. They tracked ROI with unique discount codes and saw quick conversions from new to repeat customers. Direct mail became a key part of their retention and reactivation strategy.
A 9-figure women’s apparel brand
- Apparel & Fashion
- Large
PostPilot’s AcquisitionAI helped a 9-figure women’s apparel brand test direct mail prospecting. The brand compared AcquisitionAI-built lists to those from... a leading data provider. PostPilot mailed 60,000 postcards, split between both list sources. AcquisitionAI models achieved up to 3.64% conversion, outperforming the data provider by 124%. The campaign’s impact grew over 60+ days, showing strong staying power for direct mail.
PostPilot helped &Collar send handwritten cards and postcards to VIPs and prospects. &Collar used PostPilot for acquisition, retargeting, and retention... campaigns. Cold prospecting campaigns drove a 4.9x and 5.8x ROI. Retargeting with MailMatch brought a 10x+ ROI. Retention campaigns delivered over a 7x ROI, with some winbacks at 10x+. Handwritten cards to VIPs drove over $200k in revenue, with the &Collar cards achieving a 15x+ ROI.
PostPilot helped CYSM, a women’s shapewear and apparel brand, hyper-personalize over 100 direct mail campaigns. CYSM faced slow, untrackable results... with traditional print services. With PostPilot, they easily segmented and tracked campaigns for VIPs, first-time buyers, and more. Their campaigns now generate 1000%-2376% ROI. CYSM uses PostPilot for holiday promotions, triggered lifecycle campaigns, and integrates with Klaviyo for targeted messaging. QR codes on postcards improve tracking and customer experience.
PostPilot helped GOOD AMERICAN switch to a full-funnel direct mail solution. The team wanted an easier, less manual way to... launch and scale campaigns. PostPilot provided strategy, reporting, and A/B testing for customer winbacks. The winback campaign delivered over 8x ROI and $1.40 in revenue per postcard. GOOD AMERICAN expanded to always-on campaigns and started new acquisition efforts.
PostPilot helped Kindred Bravely run direct mail campaigns for retention, retargeting, and new customer acquisition. The team used automated postcards... and special event mailers to boost repeat purchases. They launched retargeting to convert email leads and used AcquisitionAI for prospecting. The shared mail campaign drove over 5x ROI, and the individual campaign achieved a 3.07x ROI. Kindred Bravely saw strong results across all campaign types.
PostPilot helped KURU Footwear use direct mail for customer acquisition, retention, and reactivation. KURU sent hundreds of thousands of postcards,... driving over $2 million in revenue and achieving a 10x+ ROI. For acquisition and retargeting, they earned $500,000+ with a 7.5x+ ROAS and 2.5%+ conversion rate. Retention campaigns brought in $600,000+ with an 11.5x ROAS and 4.5% conversion rate. Direct mail is now a key part of KURU's marketing strategy.
PostPilot and Segments Analytics helped Lo & Sons drive more second purchases. Lo & Sons used Segments Analytics to find... which products customers bought next. They sent targeted postcards to two groups. One group got a postcard for the Waverley 2 bag, and 56% bought another. The other group got a postcard for crossbody bags, and 64% bought one. The campaigns delivered a 7x and 10x ROI. The process was easy for the Lo & Sons team.
PostPilot helped T. M. Lewin boost customer retention in the UK using direct mail. The brand faced challenges after COVID...as remote work reduced suit sales. T.M. Lewin used PostPilot to target and win back customers with postcards based on buying history. PostPilot managed the strategy and design, making it easy for T.M. Lewin. The campaigns delivered strong results, including a minimum 9x ROI for VIP winbacks and up to 15x ROI for other segments.
PostPilot Cardalogs helped Misook, a women's fashion brand, find a faster way to reach new customers. Misook used PostPilot's AI-powered... lookalike campaigns and Cardalogs to target high-value prospects. The campaign promoted a slow-selling collection and offered 15% off a first purchase. Misook achieved a 3.4 ROAS, selling many items at full price. New customers from the campaign stayed engaged with the brand.
PostPilot helped Portland Leather Goods use programmatic direct mail for customer acquisition, retargeting, and retention. The company replaced slow, manual... catalog campaigns with automated, full-funnel direct mail, including VIP birthday cards. PostPilot enabled real-time tracking and easy campaign management. Over 18 months, direct mail drove 8 figures in revenue. A single birthday flow generated 7 figures in less than 6 months at a 15x+ ROI.
PostPilot helped Taylor Stitch automate retention and boost revenue with direct mail. Taylor Stitch wanted to test direct mail without... the high cost of catalogs. They used PostPilot for holiday campaigns and automated retention, targeting dynamic customer segments. Most campaigns achieved a 10x+ ROI, with winback automations reaching 15x+ ROI. Incremental lifts between 30-50% were seen in top campaigns.
Clocks and Colours + Vitaly Design
- Apparel & Fashion
- Small
Toronto, Canada
PostPilot helped Clocks and Colours and Vitaly Design retarget and retain more customers using direct mail. The brands automated abandoned... cart and checkout retargeting, achieving over 7x ROAS. They won back one-time buyers with a 15.71x incremental ROAS and targeted female gift buyers for Black Friday, reaching 6.61x iROAS. Vitaly Design drove more Black Friday sales and reactivated past holiday buyers, seeing up to 9.38x ROAS. Direct mail reached customers missed by email, boosting repeat purchases and customer lifetime value.
Food & Beverages Case Studies and Customer Success Stories with PostPilot
Country Life Natural Foods
- Food & Beverages
- Small
USA
Country Life Natural Foods used PostPilot to boost customer engagement with direct mail. They sent postcards for membership signups, thank-you... notes, abandoned cart reminders, and review requests. The direct mail campaigns achieved up to 15x ROAS. Tactics included targeting recent buyers, high spenders, and lapsed customers. The approach increased memberships, reviews, and repeat purchases.
Ancient Crunch used PostPilot to automate direct mail campaigns for retargeting and retention. They targeted site visitors who didn't purchase,... checkout abandoners, and previous buyers with personalized postcards. The campaigns achieved a 2.2x–3.7x ROAS for new customer retargeting and over 10x ROAS for abandoned checkout. Retention flows delivered 4x–15x+ ROAS, with a winback campaign for multibuyers reaching 11.3x ROAS. PostPilot handled design and setup, making the process easy for Ancient Crunch.
PostPilot helped Urbani Truffles win back high-value customers with automated postcard campaigns. After Apple iOS privacy changes hurt online ad... performance, Urbani used PostPilot to reach lapsed customers offline. The first campaign sent postcards to over 300 inactive buyers and achieved a 1,518% ROI. A follow-up campaign generated $80,000 in sales and a 1,700% ROI. Most customers returned at full price, showing the power of direct mail for customer retention.
Bones Coffee Company used PostPilot postcards to re-engage lapsed customers who had opted out of email and SMS. The team sent... over 12,000 mailers for about $6,500, targeting customers unlikely to see digital promotions. The first campaign generated $77,000 in sales from a $3,600 spend, while a second brought in $21,000 at 7.35x ROAS. In less than two months, more than 1,600 orders were attributed to the campaigns. PostPilot's integration with Klaviyo and clear attribution helped drive measurable recurring revenue.
PostPilot helped M&S Meats boost holiday revenue by 110% year-over-year. The brand used direct mail to reactivate gift-buying customers during... BFCM and launched automated campaigns for retention and retargeting. PostPilot's dashboard enabled easy tracking and optimization of customer segments. M&S Meats saw an average 10x+ ROI across all campaigns. Direct mail became a key marketing channel for driving repeat purchases.
Bulletproof used PostPilot to solve its one-time buyer problem. The company set up re-engagement campaigns triggered when customers stopped buying.... These campaigns offered targeted discounts through both email and direct mail. PostPilot made it easy to segment customers and automate postcard sends. Bulletproof saw up to 1000% ROI and high conversion rates from these campaigns.
PostPilot helped Laird Superfood boost customer retention with postcard campaigns. Laird faced rising digital ad costs and low email engagement.... They used PostPilot’s direct mail and Campaign Concierge Service to reach inactive customers. The campaign sent postcards to 18,000 past buyers and generated over $110,000 in revenue with a 12.47x ROAS. The postcards also drove more than $250,000 in incremental revenue overall.
PostPilot helped Plum Deluxe send personalized handwritten birthday cards to Tea Club members and Facebook community. Before PostPilot, Plum Deluxe... could not scale this tradition. PostPilot identified up to 90% of customer birthdays and automated the process. The campaign delivered an average ROAS of 9.6x and a 28.5% conversion rate in Q4. This solution let Plum Deluxe build stronger customer relationships with less manual effort.
PostPilot helped Wine by Lamborghini boost customer retention with direct mail. Rising Facebook ad costs and email limits made it... hard to keep customers. PostPilot’s MailMatch feature let them send postcards to email subscribers and unsubscribers. A Black Friday campaign with 20% off postcards drove high returns. Automated postcard campaigns now target new signups, unsubscribes, abandoned carts, and VIPs. The welcome campaign reached 13x ROAS, and VIP thank-yous hit 6x ROAS. Direct mail stands out and keeps luxury buyers coming back.
PostPilot helped Rock City Lab reactivate churned subscribers for its clients using direct mail postcards. Email winback campaigns had a... 0.59% conversion rate, but postcards achieved 5.87%. One campaign delivered a 28x ROAS. Postcards reached nearly 90% of recipients, far outperforming email. Rock City Lab used PostPilot’s Klaviyo integration for easy segmentation and setup. The agency now prefers postcards for predictable, profitable subscriber reactivation.
PostPilot helped Roswell NYC run direct mail campaigns for brands like Medik8, Hyperlite Mountain Gear, Hallelujah Diet, and Hat Heaven. Roswell NYC used... PostPilot to win back unsubscribed one-time buyers, convert non-buyers, and reactivate VIPs. Campaigns achieved up to 12.6x ROAS for Hallelujah Diet and 11.7x ROAS for Medik8. MailMatch enabled Hyperlite Mountain Gear to convert email subscribers with 5x+ ROAS. Direct mail drove strong results across multiple verticals.
PostPilot helped Longplay Brands boost lifecycle marketing for DTC clients. The agency used direct mail to reach customers that email... and SMS could not convert. For Daily Elements, retargeting non-buying email/SMS subscribers with postcards delivered 8x+ ROAS. Sending postcards to one-time buyers drove 6x+ ROAS. For Peacock Alley, reactivating lapsed BFCM customers with direct mail achieved 7.6x ROAS. Direct mail campaigns increased conversions and repeat purchases.
Bread Loaf uses PostPilot to run direct mail campaigns for Shopify brands. They target abandoned carts, unengaged email subscribers, and... high-value customers. SheBird saw a 13.1x ROAS from retargeting abandoners. YoColorado achieved 4.7x ROAS by mailing offers to unsubscribed buyers. Pebby Forevee reached 15x+ ROAS with seasonal promos for top spenders. Moto Art Plane Tags drove second purchases at 8x ROAS. PostPilot helps Bread Loaf boost retention and retargeting for DTC brands.
PostPilot used a marketing solution to solve a business challenge. They wanted better results from their campaigns. The solution helped... them reach more customers. They saw improved engagement. The company shared positive feedback about the experience.
MaryRuth’s
- Health, Wellness And Fitness
- Medium
PostPilot helped MaryRuth’s boost revenue on Shopify and Amazon with direct mail. They launched automated postcard campaigns for retargeting, retention,... and cross-selling. MaryRuth’s saw up to an 11.1x ROAS from these efforts. The team fully relied on PostPilot for design and strategy. Automated mailers drove first and repeat purchases, increasing customer lifetime value.
VKTRY Gear used PostPilot to automate direct mail campaigns for retargeting and retention. They sent postcards to cart and checkout... abandoners, boosting visibility beyond email and SMS. Automated winback campaigns targeted past buyers, including those unsubscribed from digital channels. During Black Friday/Cyber Monday, direct mail revenue more than quadrupled from 2022 to 2024. VKTRY Gear achieved up to 10.75x iROAS on winbacks and over 5x ROAS on BFCM campaigns, driving strong incremental revenue.
Retail Case Studies and Customer Success Stories with PostPilot
Cozy Earth
- Retail
- Medium
Salt Lake City, USA
Cozy Earth used PostPilot to overhaul its direct mail marketing. They switched from a slow, manual process to a fast,... automated system. Catalog lead times dropped from 5–6 months to about 5 weeks. Cozy Earth ran acquisition, retargeting, and retention campaigns, including catalogs and postcards. These efforts drove millions in incremental revenue, with up to 15.58x iROAS for retention. PostPilot helped Cozy Earth scale their direct mail and reach more customers.
Automotive Case Studies and Customer Success Stories with PostPilot
Morris 4x4 Center
- Automotive
PostPilot helped Morris 4x4 Center boost customer retention with a postcard win-back campaign. The team targeted customers who had not... purchased in 70-90 days. They sent postcards to 2,000 customers and email to 15,400. The postcard campaign delivered an 18.5 times better conversion rate than email. Morris 4x4 saw a 680% ROI and 160% more revenue from postcards. The campaign was easy to launch and drove strong repeat purchases.
