Zinrelo Loyalty Rewards Program Overview

Zinrelo is a loyalty and customer engagement platform that provides 360 degree customer engagement. It is an omnichannel loyalty platform that supports desktop, mobile and physical stores. It supports multiple dimensions of loyalty including transactional, social, advocacy, engagement and behavioral loyalty. It helps to increase repeat purchase and grow revenue.

Zinrelo Loyalty Rewards Program offers simplicity and flexibility in management of reward tiers, rewards dashboard, members, rewards, promotions, etc. A dedicated customer success team is assigned to each account to walk through onboarding, creatives, integration, launch and testing.

Zinrelo features data analytics to help run a data-driven campaign. Data sciences teams analyze past purchase data to deliver a best suited rewards program depending on the business. The machine learning algorithms segment users into clusters and suggest rewards strategies to target different clusters. Campaign engines can be used to run promotions for each user segment. It allows to create rewards for different activities like sharing, reviews, follow on different social media platforms.

Cuspera Reviews

115 buyers and buying teams have used Cuspera to assess how well Zinrelo Loyalty Rewards Program solved their Customer Loyalty Management needs. Cuspera uses 2405 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Zinrelo Loyalty Rewards Program.

Other priorities:

  • Acquire Customers
  • Improve Consistency
  • Improve Brand Engagement
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Increase Average Basket Value
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Referral Management , as the business use cases that they have been most satisfied while using Zinrelo Loyalty Rewards Program.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.96/5

Read Reviews (855)

"...Zinrelo s comprehensive loyalty platform does everything from tracking Loyalty to promoting customer engagement...." Peer review by Larry Gray, Digital CRM Director, FSAstore.com
customise loyalty program

4.97/5

Read Reviews (112)

create transaction based loyalty

4.60/5

Read Reviews (7)

create engagement based loyalty

4.46/5

Read Reviews (5)

track program performance

4.30/5

Read Reviews (3)

identify target customers

3.42/5

Read Reviews (1)

Engagement Management with E-Mail and Promotions

4.99/5

Read Reviews (223)

"...Clients do not engage with the product/service, and do not attend trainings or review calls...." Customer Loyalty Program Software
engaging and following up

4.98/5

Read Reviews (137)

Referral Management with Omnichannel, Promotions and E-Mail

4.96/5

Read Reviews (44)

"...This article on Demandware shows how to personalize your referral program. ..." Loyalty Programs - Zinrelo Guest Blogs
PEER EXPERIENCES
Loyalty Management

4.96/5

Read Reviews (855)

"...Zinrelo s comprehensive loyalty platform does everything from tracking Loyalty to promoting customer engagement...." Peer review by Larry Gray, Digital CRM Director, FSAstore.com
customise loyalty program

4.96/5

Read Reviews (112)

create transaction based loyalty

4.96/5

Read Reviews (7)

create engagement based loyalty

4.96/5

Read Reviews (5)

track program performance

4.96/5

Read Reviews (3)

identify target customers

4.96/5

Read Reviews (1)

Engagement Management with E-Mail and Promotions

4.99/5

Read Reviews (223)

"...Clients do not engage with the product/service, and do not attend trainings or review calls...." Customer Loyalty Program Software
engaging and following up

4.99/5

Read Reviews (137)

Referral Management with Omnichannel, Promotions and E-Mail

4.96/5

Read Reviews (44)

"...This article on Demandware shows how to personalize your referral program. ..." Loyalty Programs - Zinrelo Guest Blogs

42+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2405 insights from peers and experts to help you assess how these Zinrelo Loyalty Rewards Program use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Diane Missel

Owner

Blue Rose Pottery

Within just three months of launching the loyalty rewards program, our repeat purchase revenue increased by 31.44%. We are incredibly happy with the results! The loyalty email campaigns worked wonders and we are eager to explore other opportunities to engage our customers further Testimonial By Diane Missel

Stephen Paizis

Marketing Director

Briley.com

Excellent software! We are offering customers the ability to earn and use points based on purchases. The response has been very good. The software is easy to use and customers love it! The point system is a great feature and customlizable. The setup was a little difficult, but we have a custom ASP ...storefront. If you are looking for a complete package Zinrelo is it!

Testimonial By Stephen Paizis

Paul Warfield

Marketing Manager

Evan-Moor Education Publishers

We have been a Zinrelo customer for over three years and it has been an important asset for our small marketing team. Zinrelo loyalty rewards platform automates much of that task. They have a highly responsive customer success team. Our loyalty members are buying more frequently and spending more m...oney resulting in an average of 64% higher revenue per customer.

Testimonial By Paul Warfield
CUSTOMERS TESTIMONIALS

Diane Missel

Owner

Blue Rose Pottery

Within just three months of launching the loyalty rewards program, our repeat purchase revenue increased by 31.44%. We are incredibly happy with the results! The loyalty email campaigns worked wonders and we are eager to explore other opportunities to engage our customers further Testimonial By Diane Missel

Stephen Paizis

Marketing Director

Briley.com

Excellent software! We are offering customers the ability to earn and use points based on purchases. The response has been very good. The software is easy to use and customers love it! The point system is a great feature and customlizable. The setup was a little difficult, but we have a custom ASP ...storefront. If you are looking for a complete package Zinrelo is it!

Testimonial By Stephen Paizis

Paul Warfield

Marketing Manager

Evan-Moor Education Publishers

We have been a Zinrelo customer for over three years and it has been an important asset for our small marketing team. Zinrelo loyalty rewards platform automates much of that task. They have a highly responsive customer success team. Our loyalty members are buying more frequently and spending more m...oney resulting in an average of 64% higher revenue per customer.

Testimonial By Paul Warfield

Case Studies

COMPANY CASE STUDIES
Case Study Nature's Fusions

The impact of rewards program on repeat purchase rate as measured by A/B testing was much higher than we expected. We are very happy with a 66% increase in repeat purchase rate

Read More
Case Study Wrigleyville

Data helps us better understand the behavior of buyers. We can now predict future behaviors and as a result, drive greater loyalty

Read More
Case Study The Catholic Company

We witnessed an impressive 13.2% lift in incremental revenue with our rewards program. This is phenomenal

Read More

Based on peer insights

Cuspera recommends Zinrelo Loyalty Rewards Program for

Use Cases Loyalty Management , Engagement Management , Referral Management
Medium E-Mail, Promotions, Omnichannel
Features Gamification, Rewards, Dashboard
Business Priorities Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers
Industries Consumer Goods, Information Technology And Services, Retail

Popular Business Setting

for Zinrelo Loyalty Rewards Program

Top Industries

  • Consumer Goods
  • Information Technology and Services
  • Retail

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Peers used Zinrelo Loyalty Rewards Program to Enhance customer relationships and Increase sales & revenue

Peer and Expert Opinion on Features

for Zinrelo Loyalty Rewards Program

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.94/5

Read Reviews (433)
Rewards

4.94/5

Read Reviews (423)
Dashboard

4.88/5

Read Reviews (36)
Alerts: popups & Notifications

4.91/5

Read Reviews (23)
Micro customer segmenting

4.74/5

Read Reviews (22)
FEATURES RATINGS AND REVIEWS
Gamification

4.94/5

Read Reviews (433)
Rewards

4.94/5

Read Reviews (423)
Dashboard

4.88/5

Read Reviews (36)
Alerts: popups & Notifications

4.91/5

Read Reviews (23)
Micro customer segmenting

4.74/5

Read Reviews (22)

IT and Other Capabilities

for Zinrelo Loyalty Rewards Program

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.90/5

Read Reviews (88)
Data Export

4.88/5

Read Reviews (54)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.90/5

Read Reviews (88)
Data Export

4.88/5

Read Reviews (54)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.88/5

Read Reviews (153)
Email Support

4.42/5

Read Reviews (8)
Phone Support

3.78/5

Read Reviews (2)
Chat Support

2.75/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.88/5

Read Reviews (153)
Email Support

4.42/5

Read Reviews (8)
Phone Support

3.78/5

Read Reviews (2)
Chat Support

2.75/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (17)
Custom Reports

4.90/5

Read Reviews (100)
Analytics

4.78/5

Read Reviews (26)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (17)
Custom Reports

4.90/5

Read Reviews (100)
Analytics

4.78/5

Read Reviews (26)

Software Failure Risk Guidance

?

for Zinrelo Loyalty Rewards Program

Overall Risk Meter

Low Medium High

Top Failure Risks for Zinrelo Loyalty Rewards Program

Vendor Profile Details

Company Name

Zinrelo

Company Website

https://zinrelo.com/

HQ Location

San Jose, California

Employees

11-50

Social

Financials

Seed