About Salesforce Marketing Cloud
Salesforce Marketing Cloud is a digital marketing automation and analytics software designed for marketers to help them better understand the consumers, engage with them, and implement the insights to personalise consumer’s experience. With the help of the platform, the teams can utilize email marketing campaigns to increase the ROI.
The platform offers multiple tools for email marketing and social media campaign management including customer journey builder, email studio, mobile studio, social studio, advertising studio and interaction studio. It also has Data studio, Datorama and Audience Studio that provides a complete data ecosystem for all marketing data, KPIs, investments and decisions.
The cloud based software helps unite marketing and sales on a single platform for B2B marketing automation. It helps measure end-to-end marketing effectiveness across all digital channels and devices leveraging AI and an exclusive partnership with Google Analytics 360.
Evaluating Salesforce Marketing Cloud for your Social Media Marketing need?
Our AI advisor, Wyz, harnessed 2741 insights from peers and experts who used Salesforce Marketing Cloud to help you determine how well it fits your Social Media Marketing needs.
Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Salesforce Marketing Cloud solves your Social Media Marketing needs.
Peer and Expert Opinions
for
Salesforce Marketing Cloud
Goals
Grow market share and Improve ROI are the most popular goals peers achieved using Salesforce Marketing Cloud .
Channels
It is the best suited for e-mail, social media, offline, channels.
Processes
Peers recommend engagement management, communication management, advertisement, as the business processes that they have been most satisfied while using Salesforce Marketing Cloud .
Read Peer and Expert Experience for Business Use Cases
BUSINESS USE CASE
SATISFACTION
PEER EXPERIENCES
"...I've engaged support via phone, email, and Chatter, and it's always top-notch...."
Peer review by Verified Reviewer, 51-200 employees
engaging and following up
"...I'm hoping it makes the experience of building and sending emails through Marketing Cloud an easier one. ...."
Peer review by Emily K., Director of Digital Engagement, Non-Profit Organization Management
sending & publishing communications
tracking & monitoring communications
"...As a provider of digital marketing automation (email, social, ads) and analytics, is great when it comes to connecting the dots between what you know about customers and what marketing materials you should send to them...."
Peer review by Kristen D., Marketing Operations Manager, Information Technology and Services
+57 more business use cases
Our AI advisor, Wyz, harnessed 2741 insights from peers and experts to help you assess how these Salesforce Marketing Cloud use cases fit your Social Media Marketing needs.
Popular Business Setting
for
Salesforce Marketing Cloud
Top Industries
- Computer Software
- Information Technology and Services
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Salesforce Marketing Cloud to Grow market share and Improve ROI
Verify if it works for youSalesforce Marketing Cloud Alternatives
Peer and Expert Opinion on Features
for
Salesforce Marketing Cloud
- Low
- Medium
- High
Personalization
Alerts: popups & Notifications
Templates
Dashboard
IT and Other Capabilities
for
Salesforce Marketing Cloud
- Low
- Medium
- High
data
Data Import
Data Export
Support
Email Support
24/7 Support
Chat Support
Phone Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for Salesforce Marketing Cloud
Vendor Profile Details
