Customer stories
Product Business Settings
Vtiger Help Desk is popular in Education, Events Services, and Computer & Network Security industries and is widely used by Enterprise, Mid Market, and Small Business.
Integrations
Vtiger Help Desk Product Overview
Vtiger-help-desk software enables customer support teams to provide multi-channel support at scale. Cases from email, phone, and chat are tracked and resolved faster with SLAs, automatic escalations, and collaboration.
How satisfied the customers are with Vtiger Help Desk use-cases
Reviews
"Increases sales productivity by 25% With Vtiger our sales manager, sales representatives, customers service and CEO have accurate and up to date information regardless of their location." - John Bradford
"Hits 90% SLA target within a week of implementation We realized much more value from Vtiger for less than half the price we were paying for Zendesk." - PHILLIP LEW
Vtiger Help Desk Customer Insights, Testimonials and Case Studies
| CUSTOMERS | TESTIMONIALS |
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Increases sales productivity by 25% With Vtiger our sales manager, sales representatives, customers service and CEO have accurate and up to date information regardless of their location. Testimonial By John Bradford |
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Hits 90% SLA target within a week of implementation We realized much more value from Vtiger for less than half the price we were paying for Zendesk. Testimonial By PHILLIP LEW |
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25% increase in marketing productivity With Vtiger in place, we are an entirely cloud-based operation. I have a lot more peace of mind with regard to my data. Testimonial By Russell Weston |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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John Bradford Marketing Manager Breezway |
Increases sales productivity by 25% With Vtiger our sales manager, sales representatives, customers service and CEO have accurate and up to date information regardless of their location. Testimonial By John Bradford |
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PHILLIP LEW Head of Customer Support Propel |
Hits 90% SLA target within a week of implementation We realized much more value from Vtiger for less than half the price we were paying for Zendesk. Testimonial By PHILLIP LEW |
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Russell Weston Founder Elobe |
25% increase in marketing productivity With Vtiger in place, we are an entirely cloud-based operation. I have a lot more peace of mind with regard to my data. Testimonial By Russell Weston |
Vtiger Help Desk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (8) |
Vtiger Help Desk Integrations
Vtiger Help Desk integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Vtiger Help Desk
Software Failure Risk Guidance
?for Vtiger Help Desk
Overall Risk Meter
Top Failure Risks for Vtiger Help Desk
Vtiger Systems India Private Limited Profile
Company Name
Vtiger Systems India Private Limited
Company Website
https://www.vtiger.com/Year Founded
2003
HQ Location
No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India
Employees
101-250
Social
Financials
PRIVATE