Tonkean Overview

Tonkean addresses the challenge of integrating and optimizing enterprise processes without the need for extensive change management. Its Intelligent Process Orchestration Platform leverages AI to enhance the use of existing systems and policies, ensuring seamless adoption and compliance. This no-code solution allows internal teams to improve efficiency and effectiveness without disrupting current workflows. By wrapping around existing infrastructures, Tonkean facilitates frictionless intake and intelligent orchestration, creating a process experience that aligns with how modern enterprises operate. This approach is particularly beneficial for sales enablement, where maximizing system adoption and compliance is crucial.

Use Cases

Customers recommend Workflow Management, Engagement Management, Onboarding, as the business use cases that they have been most satisfied with while using Tonkean.

Other use cases:

  • Call Analytics
  • Tracking & Monitoring Communications
  • Products & Pricelist Management
  • Lead Routing
  • Meeting Management
  • Sending & Publishing Communications
  • Competitive Intelligence
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Business Priorities

Increase Sales & Revenue and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Tonkean.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Improve Consistency
  • Scale Best Practices
  • Improve ROI
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Tonkean Use-Cases and Business Priorities: Customer Satisfaction Data

Tonkean works with different mediums / channels such as Phone Calls. Mobile. and Mobile App.

Tonkean's features include Bot, Dashboard, Ticketing, etc. and Tonkean support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Tonkean analytics capabilities include Analytics, and Custom Reports.

Reviews

"...For business operations teams in modern enterprises (SalesOps, Marketing Ops, Customer Ops, IT Ops, FinOps, People Ops, etc.), Tonkean is the workflow automation & management platform that connects systems, automates work, and coordinates people, allowing teams to focus on what matters...." Peer review from Tonkean

Tonkean, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Tonkean offers AI-powered business process automation with a 100% no-code platform. Internal processes are transformed, ensuring compliance, reducing costs, and increasing adoption.

Popular Business Setting

for Tonkean

Top Industries

  • Information Technology and Services
  • Computer Software
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Tonkean is popular in Information Technology And Services, Computer Software, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

Tonkean Customer wins, Customer success stories, Case studies

How does Tonkean address your Workflow Management Challenges?

How efficiently Does Tonkean manage your Engagement Management?

How does Tonkean address your Onboarding Challenges?

14 buyers and buying teams have used Cuspera to assess how well Tonkean solved their Sales Enablement needs. Cuspera uses 420 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Semrush - Internet

Tonkean helped Semrush automate procurement intake using AI-powered intake orchestration. Semrush faced slow, inefficient processes and siloed systems that made procurement intake hard to manage. Ton...kean connected their legacy systems, including Oracle and Ironclad, and automated workflows across email, Slack, and web forms. As a result, Semrush cut procurement cycle times from 19 days to 10. The team now works faster and more efficiently, improving internal experiences for employees.

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Workday - Computer Software

Tonkean helped Workday automate its legal matter intake process. Workday's Legal Ops team struggled with manual work and low adoption of intake processes. Tonkean's AI-powered intake orchestration le...t employees submit requests easily and automated actions after intake. The solution integrated with existing systems and centralized triage. Workday achieved nearly 100% adoption of its key intake process.

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Cockroach Labs - Computer Software

Tonkean helped Cockroach Labs automate their procurement intake process. Before Tonkean, ticket entry took 30 minutes and was fully manual. With Tonkean’s AI-powered process orchestration, ticket ent...ry now takes only 5 minutes. This is an 83% reduction in time. The solution improved collaboration between procurement, legal, and compliance teams. Cockroach Labs now has better internal relationships and fewer manual tasks.

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Instacart - Internet

Tonkean helped Instacart transform its legal operations during a period of rapid growth. Instacart's legal team needed a scalable way to manage contract intake and approvals as the business grew 4X. ...Tonkean's no-code process orchestration let the team automate intake and triage, integrate with legacy systems, and avoid major change management. The legal team quickly set up new processes without coding. This improved efficiency and gave better access to metrics and data.

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Coupa - Computer Software

Tonkean ProcurementWorks helped Coupa improve procurement intake and process orchestration. Coupa wanted to boost adoption of its platform among employees outside procurement. Tonkean let users start... requests in apps like Slack, Teams, and email. The solution guided users, answered questions, and routed requests for approval. Coupa customers using Tonkean cut cycle times from 13 to 7 days and increased spend under management by 40%. Process adoption and compliance also improved.

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EarnIn - Financial Services

Tonkean helped EarnIn automate IT and HR onboarding and support processes. EarnIn faced rapid growth, hiring 84 people in six months, but IT and HR teams did not scale at the same pace. Tonkean enabl...ed automation of onboarding and internal workflows, reducing manual work and improving efficiency. The IT team used Tonkean to automate fast approvals for engineering and streamline mobile device management. This allowed IT to focus on critical tasks and better support other teams.

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lightning

Peers used Tonkean for workflow management and engagement management

Tonkean Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.20/5 ★

Read Reviews (3)
Analytics

4.13/5 ★

Read Reviews (29)
Custom Reports

3.93/5 ★

Read Reviews (50)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.20/5 ★

Read Reviews (3)
Analytics

4.13/5 ★

Read Reviews (29)
Custom Reports

3.93/5 ★

Read Reviews (50)

Software Failure Risk Guidance

?

for Tonkean

Overall Risk Meter

Low Medium High

Top Failure Risks for Tonkean

Tonkean News

Product

Tonkean Announces Proactive AI Agents For General, Administrative Teams - Supply & Demand Chain Executive

Tonkean has launched proactive AI agents designed to enhance the efficiency of general and administrative teams. These agents autonomously monitor data and events, identify tasks, and manage workflows without human intervention. They are built using Tonkeans no-code agent builder, enabling teams to create agents that proactively handle tasks like renewals, risk management, and spend anomalies, transforming back-office operations.

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Partnership

EXEO Group Selects Tonkean as Premier Process Automation and Orchestration Partner

EXEO Group has chosen Tonkean as its primary partner for process automation and orchestration, utilizing Tonkean's platform for internal processes and specific solutions like LegalWorks and ProcurementWorks.

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Partnership

EXEO Group Selects Tonkean as Premier Process Automation and Orchestration Partner

EXEO Group has chosen Tonkean as its main partner for process automation and orchestration.

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Partnership

Tonkean Announces Strategic Global Collaboration - Business Wire

Tonkean announces a global collaboration to enhance business processes.

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Tonkean Profile

Company Name

Tonkean

Company Website

https://tonkean.com/

HQ Location

San Francisco, California 94130, US

Employees

11-50

Social

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Financials

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