CallHub - Call Center Software: Use-Cases, Insights and Reviews | 2026 Cuspera

MN350 used text messaging to organize a climate strike. They built a list of 2,919 young climate activists. The organizers saw positive response rates over 22% when texting targeted segments. They ai...med to mobilize supporters for rallies in Minnesota. The challenge was to engage young supporters online and encourage them to attend events. They needed to have two-way conversations to keep supporters engaged.
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CallHub's MMS broadcast tool helped Sheila for Congress win a close election by just five votes. The campaign used multimedia messages to engage and persuade supporters, standing out from competitors... who used only plain texts. They targeted party supporters and ran A/B tests over five months. The team valued CallHub's legal compliance and found the platform helpful for creative messaging. This approach secured 23.8% of the vote and a primary victory.
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CallHub helped the Nicolas Sarkozy presidential primary campaign reach more young voters. The campaign used CallHub's phone banking software to let volunteers make calls easily. Over 12,000 young peo...ple joined the campaign's youth program. Volunteers used CallHub to contact voters across France. The platform made it simple for students to help with outreach. This boosted engagement and made the campaign more effective.
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CallHub's peer-to-peer texting software helped PCS Union collect 10,000 petition signatures in one day. PCS needed 100,000 signatures to push a pay-raise debate for UK civil servants. After initial o...utreach plateaued at 60,000, PCS used CallHub P2P texting to quickly boost engagement. The tool's high open and response rates enabled PCS to meet their goal before the deadline. This case shows how unions can use SMS outreach for rapid, large-scale mobilization.
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A nonprofit organized over 500 callers. They mobilized more than 1 million voters. This helped increase voter turnout. The study showed a 56% increase in voting likelihood.

CallHub helped NEAT empower LGBTQ+ volunteers to take action for justice. NEAT used CallHub's phone banking and remote access tools to organize supporters across the US. The platform enabled NEAT to ...reach people in rural and suburban areas, breaking down geographic barriers. Volunteers could join campaigns and support advocacy efforts from anywhere. NEAT increased engagement and made activism more accessible for the LGBTQ+ community.
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