CallHub - Call Center Software Overview

CallHub offers call center software for impactful outbound and inbound conversations. Features include a spam shield and a mobile app to scale outreach ambitions.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Call Recording, as the business use cases that they have been most satisfied with while using CallHub - Call Center Software.

Other use cases:

  • Tracking & Monitoring Communications
  • Engaging And Following Up
  • Campaign Monitoring
  • Training & Onboarding
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CallHub - Call Center Software Use-Cases and Business Priorities: Customer Satisfaction Data

CallHub - Call Center Software works with different mediums / channels such as Phone Calls. and Text SMS.

CallHub - Call Center Software's features include Recording. and CallHub - Call Center Software support capabilities include Phone Support, 24/7 Support, AI Powered, etc. also CallHub - Call Center Software analytics capabilities include Analytics, and Custom Reports.

CallHub - Call Center Software Customer wins, Customer success stories, Case studies

How does CallHub - Call Center Software address your Helpdesk Management Challenges?

What solutions does CallHub - Call Center Software provide for Contact List Management?

How does CallHub - Call Center Software facilitate Tracking & Monitoring Communications?

National Union of Healthcare Workers (NUHW) - Unions

CallHub helped the National Union of Healthcare Workers cut their texting campaign costs by 55%. NUHW used CallHub's "Convert to MMS" feature to send long messages to 15,000 members more affordably. ...The communications team praised CallHub's customer success support and quarterly check-ins. CallHub's text broadcasting and MMS conversion made large-scale union communication more efficient and cost-effective.

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Kentucky Democratic Party - Political

CallHub helped the Kentucky Democratic Party send 30,900 peer-to-peer texts in under a minute during the 2022 General Election. The party faced a shortage of volunteers and needed to scale outreach f...ast. CallHub's platform let them switch between texting, voice broadcasts, calls, and emails without extra training. This made their GOTV campaign more efficient and effective. Joshua Howerton, the party's data director, praised CallHub for its ease of use and quick impact.

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EveryLibrary - Non Profit Organization Management

CallHub helped EveryLibrary run campaigns for library ballot initiatives. EveryLibrary used CallHub to engage voters and find volunteers. The platform supported their work in both small towns and big... cities. EveryLibrary impacted almost a quarter of a million dollars in stable tax funding for libraries. The solution made it easier to scale campaigns and connect with local communities.

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Democrats Abroad - Political

CallHub helped Democrats Abroad boost overseas voter turnout by 300%. They moved from manual dialing to a centralized automated phone banking platform. Volunteers used CallHub to reach over 150,000 m...embers in 190 countries. The percentage of positive conversations rose to 90%. This distributed model drove a three-fold increase in voter turnout for the 2018 US midterms.

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Nicolas Sarkozy presidential primary campaign (Digital and Innovation team, represented by Anthony Samama) - Political

CallHub helped the Nicolas Sarkozy presidential primary campaign reach more young voters. The campaign used CallHub's phone banking software to let volunteers make calls easily. Over 12,000 young peo...ple joined the campaign's youth program. Volunteers used CallHub to contact voters across France. The platform made it simple for students to help with outreach. This boosted engagement and made the campaign more effective.

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PCS Union - Unions

PCS Union used CallHub's peer-to-peer texting software to boost petition signatures for a pay-raise campaign. After initial outreach, their petition stalled at 60,000 signatures. With a tight deadlin...e, PCS switched to P2P texts. This tool helped them secure 10,000 signatures in one day. They reached their 100,000-signature goal within a week. CallHub's texting platform enabled fast, effective outreach for PCS Union.

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CallHub - Call Center Software Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.31/5

Read Reviews (3)
Analytics

2.93/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.31/5

Read Reviews (3)
Analytics

2.93/5

Read Reviews (1)

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Top Failure Risks for CallHub - Call Center Software

Gaglers, Inc. News

Product

Inbound Call Center Software | CallHub

CallHub introduces its inbound call center software, designed for seamless integration with existing campaign tools. The platform supports both inbound and outbound calls, offering features like automatic call distribution, interactive voice response, and queue callbacks. It ensures compliance with major security standards and integrates with popular CRMs, enhancing efficiency for political, nonprofit, and business organizations.

Product

TCPA Compliant Dialer

CallHub introduces the FastClick Dialer, a TCPA and FCC compliant solution for high-volume calling campaigns. Designed for political organizations and debt collection agencies, it enables rapid dialing to cell phones and landlines while ensuring regulatory compliance. The dialer features human intervention for call initiation, intelligent queuing, and integrates with CRM tools for seamless data synchronization.

Product

Power Authentic Conversations: Unlock Real Results

CallHub has introduced interactive scripts to streamline data collection during calls, enhancing the flow of conversations for agents. New users can now test call center campaigns with a single click, improving onboarding efficiency. Additionally, the 'Retry' option for unanswered calls has been made more accessible to boost follow-up success.

Product

Product Update: Bigger Campaigns and Smoother Data Flow!

CallHub has introduced a product update enabling larger campaign sizes and improved data flow across its digital organizing and campaigning platform. Enhancements span phone banking, call center, voice and text broadcasting, peer-to-peer texting, and MMS features, supporting political, nonprofit, and advocacy organizations in scaling outreach and streamlining campaign management.

Gaglers, Inc. Profile

Company Name

Gaglers, Inc.

Company Website

https://callhub.io/

HQ Location

Employees

11-50

Social

Financials

SEED