CallHub - Call Center Software Overview

CallHub offers call center software for impactful outbound and inbound conversations. Features include a spam shield and a mobile app to scale outreach ambitions.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Call Recording, as the business use cases that they have been most satisfied with while using CallHub - Call Center Software.

Other use cases:

  • Tracking & Monitoring Communications
  • Engaging And Following Up
  • Campaign Monitoring
  • Training & Onboarding
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CallHub - Call Center Software Use-Cases and Business Priorities: Customer Satisfaction Data

CallHub - Call Center Software works with different mediums / channels such as Phone Calls. and Text SMS.

CallHub - Call Center Software's features include Recording. and CallHub - Call Center Software support capabilities include Phone Support, 24/7 Support, AI Powered, etc. also CallHub - Call Center Software analytics capabilities include Analytics, and Custom Reports.

Comprehensive Insights on CallHub - Call Center Software Use Cases

What benefits does CallHub - Call Center Software offer for Helpdesk Management?

How can CallHub - Call Center Software optimize your Contact List Management Workflow?

How does CallHub - Call Center Software facilitate Tracking & Monitoring Communications?

Case Studies

CASE STUDY Hospo Voice

CallHub helped Hospo Voice, a digital trade union, transform the hospitality industry in Victoria, Australia. Hospo Voice used digital tools like peer to peer texting and email to connect with worker...s. They also used Facebook groups and on-the-ground actions to mobilize support. The campaign led to 25,000 people signing a petition in one day. This digital approach sparked major changes for hospitality workers.

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CASE STUDY MN350

CallHub helped MN350 use text messaging to organize a climate strike. MN350 built a list of 2,919 young climate activists. They used texting to keep people engaged and drive action. The campaign saw ...positive response rates over 22%. Texting helped reach targeted groups and mobilize supporters for events.

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CASE STUDY Clement Pairot

Clement Pairot, a political organizer for France's Nouveau Front Populaire, used CallHub to achieve his first victory in the 2024 French parliamentary snap elections. Despite previous defeats in camp...aigns for Bernie Sanders and Jean-Luc Mélenchon, Clement learned valuable lessons in organizing. With CallHub, he and over 50 organizers successfully campaigned for the New Popular Front, a left-green alliance, which won 182 seats in the assembly. Clement's experience highlights the importance of innovative organizing and effective use of campaign tools.

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Non-Profit Organization Management

CASE STUDY A Major Nonprofit

A major nonprofit faced challenges managing tens of thousands of daily calls. Their team was overwhelmed by the volume and struggled to track trends and quality issues. They implemented AI to assist ...with call management. AI helped make calls searchable and reviewable, easing the workload. This allowed the team to focus on strategy rather than manual call reviews. The AI solution improved efficiency and provided actionable insights.

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Non-Profit Organization Management

CASE STUDY Organizing for Change

CallHub helped Organizing for Change run a GOTV campaign for the British Columbia provincial elections. The group used CallHub's distributed phone banking service to reach members and encourage voter... turnout. Organizing for Change worked with 24 partner groups to pool resources and make calls. The campaign focused on supporting voters and volunteers. The effort advanced environmental policies at local and provincial levels.

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CASE STUDY PCS Union

PCS Union used CallHub's peer-to-peer texting software to boost petition signatures for a pay-raise campaign. After initial outreach, their petition stalled at 60,000 signatures. With a tight deadlin...e, PCS switched to P2P texts. This tool helped them secure 10,000 signatures in one day. They reached their 100,000-signature goal within a week. CallHub's texting platform enabled fast, effective outreach for PCS Union.

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CallHub - Call Center Software Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.31/5 ★

Read Reviews (3)
Analytics

2.93/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.31/5 ★

Read Reviews (3)
Analytics

2.93/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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Top Failure Risks for CallHub - Call Center Software

Gaglers, Inc. News

Product

TCPA Compliant Dialer

CallHub introduces the FastClick Dialer, a TCPA and FCC compliant solution for high-volume calling campaigns. Designed for political organizations and debt collection agencies, it enables rapid dialing to cell phones and landlines while ensuring regulatory compliance. The dialer features human intervention for call initiation, intelligent queuing, and integrates with CRM tools for seamless data synchronization.

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Product

Power Authentic Conversations: Unlock Real Results

CallHub has introduced interactive scripts to streamline data collection during calls, enhancing the flow of conversations for agents. New users can now test call center campaigns with a single click, improving onboarding efficiency. Additionally, the 'Retry' option for unanswered calls has been made more accessible to boost follow-up success.

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Product

Product Update: Bigger Campaigns and Smoother Data Flow!

CallHub has introduced a product update enabling larger campaign sizes and improved data flow across its digital organizing and campaigning platform. Enhancements span phone banking, call center, voice and text broadcasting, peer-to-peer texting, and MMS features, supporting political, nonprofit, and advocacy organizations in scaling outreach and streamlining campaign management.

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The Only Political Campaign Checklist You Need to Organize Your Efforts

Political campaigning is a herculean job and there’s a lot that could go wrong. More than often it does, just like Murphy’s law (everything that can go wrong will go wrong) and it’s only because of lack of planning without a solid political campaign checklist. Psychologists suggest that you can beat this law by finding […]

The post The Only Political Campaign Checklist You Need to Organize Your Efforts appeared first on CallHub.

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Gaglers, Inc. Profile

Company Name

Gaglers, Inc.

Company Website

https://callhub.io/

HQ Location

Employees

11-50

Social

Twitter

Financials

SEED