CallHub - Call Center Software Overview

CallHub offers call center software for impactful outbound and inbound conversations. Features include a spam shield and a mobile app to scale outreach ambitions.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Call Recording, as the business use cases that they have been most satisfied with while using CallHub - Call Center Software.

Other use cases:

  • Tracking & Monitoring Communications
  • Engaging And Following Up
  • Campaign Monitoring
  • Training & Onboarding
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CallHub - Call Center Software Use-Cases and Business Priorities: Customer Satisfaction Data

CallHub - Call Center Software works with different mediums / channels such as Phone Calls. and Text SMS.

CallHub - Call Center Software's features include Recording. and CallHub - Call Center Software support capabilities include Phone Support, 24/7 Support, AI Powered, etc. also CallHub - Call Center Software analytics capabilities include Analytics, and Custom Reports.

CallHub - Call Center Software Customer wins, Customer success stories, Case studies

How does CallHub - Call Center Software address your Helpdesk Management Challenges?

How efficiently Does CallHub - Call Center Software manage your Contact List Management?

How does CallHub - Call Center Software facilitate Tracking & Monitoring Communications?

National Union of Healthcare Workers (NUHW) - Unions

CallHub helped the National Union of Healthcare Workers cut their texting campaign costs by 55%. NUHW used CallHub's "Convert to MMS" feature to send long messages to 15,000 members more affordably. ...The communications team praised CallHub's customer success support and quarterly check-ins. CallHub's text broadcasting and MMS conversion made large-scale union communication more efficient and cost-effective.

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MN350 - Advocacy

MN350 used text messaging to organize a climate strike. They built a list of 2,919 young climate activists. The organizers saw positive response rates over 22% when texting targeted segments. They ai...med to mobilize supporters for rallies in Minnesota. The challenge was to engage young supporters online and encourage them to attend events. They needed to have two-way conversations to keep supporters engaged.

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L. Norwood & Associates

L. Norwood & Associates uses CallHub's PDI integration. They reach marginalized communities. They empower them with their work.

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Clement Pairot - Political

Clement Pairot, a political organizer for France's Nouveau Front Populaire, used CallHub to achieve his first victory in the 2024 French parliamentary snap elections. Despite previous defeats in camp...aigns for Bernie Sanders and Jean-Luc Mélenchon, Clement learned valuable lessons in organizing. With CallHub, he and over 50 organizers successfully campaigned for the New Popular Front, a left-green alliance, which won 182 seats in the assembly. Clement's experience highlights the importance of innovative organizing and effective use of campaign tools.

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Hospo Voice - Unions

CallHub helped Hospo Voice, a digital trade union, transform the hospitality industry in Victoria, Australia. Hospo Voice used digital tools like peer to peer texting and email to connect with worker...s. They also used Facebook groups and on-the-ground actions to mobilize support. The campaign led to 25,000 people signing a petition in one day. This digital approach sparked major changes for hospitality workers.

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MN350 - Advocacy

CallHub helped MN350 use text messaging to organize a climate strike. MN350 built a list of 2,919 young climate activists. They used texting to keep people engaged and drive action. The campaign saw ...positive response rates over 22%. Texting helped reach targeted groups and mobilize supporters for events.

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CallHub - Call Center Software Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.31/5 ★

Read Reviews (3)
Analytics

2.93/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.31/5 ★

Read Reviews (3)
Analytics

2.93/5 ★

Read Reviews (1)

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Top Failure Risks for CallHub - Call Center Software

Gaglers, Inc. News

Product

Inbound Call Center Software | CallHub

CallHub introduces its inbound call center software, designed for seamless integration with existing campaign tools. The platform supports both inbound and outbound calls, offering features like automatic call distribution, interactive voice response, and queue callbacks. It ensures compliance with major security standards and integrates with popular CRMs, enhancing efficiency for political, nonprofit, and business organizations.

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Product

TCPA Compliant Dialer

CallHub introduces the FastClick Dialer, a TCPA and FCC compliant solution for high-volume calling campaigns. Designed for political organizations and debt collection agencies, it enables rapid dialing to cell phones and landlines while ensuring regulatory compliance. The dialer features human intervention for call initiation, intelligent queuing, and integrates with CRM tools for seamless data synchronization.

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Product

Power Authentic Conversations: Unlock Real Results

CallHub has introduced interactive scripts to streamline data collection during calls, enhancing the flow of conversations for agents. New users can now test call center campaigns with a single click, improving onboarding efficiency. Additionally, the 'Retry' option for unanswered calls has been made more accessible to boost follow-up success.

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Product

Product Update: Bigger Campaigns and Smoother Data Flow!

CallHub has introduced a product update enabling larger campaign sizes and improved data flow across its digital organizing and campaigning platform. Enhancements span phone banking, call center, voice and text broadcasting, peer-to-peer texting, and MMS features, supporting political, nonprofit, and advocacy organizations in scaling outreach and streamlining campaign management.

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Gaglers, Inc. Profile

Company Name

Gaglers, Inc.

Company Website

https://callhub.io/

HQ Location

Employees

11-50

Social

Twitter

Financials

SEED