Typeform Overview

Typeform addresses the challenge of low engagement with traditional forms by offering interactive, visually appealing forms that increase response rates. Its platform enables businesses to gather detailed insights without the need for coding, utilizing templates for various purposes like quizzes, research, and feedback. Typeform claims to enhance data collection effectiveness, potentially increasing data acquisition by up to 3.5 times. This improved data quality can guide strategic decisions, ensuring alignment with customer needs. Integration capabilities with essential tools streamline data flow, supporting informed decision-making. Typeform's approach focuses on creating forms that users find engaging and worth completing, addressing the core problem of data collection inefficiency.

Use Cases

Customers recommend Improve Customer Experience By Collecting Feedback, Acquire Customers By Online Contact Form, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using Typeform.

Other use cases:

  • Increase Sales By Online Order Form
  • Onboarding
  • Sending & Publishing Communications
  • Content Management
  • Market Research
  • Collaboration
  • Contact List Management
See all use cases See less use cases

Business Priorities

Improve Brand Engagement is the most popular business priority that customers and associates have achieved using Typeform.

Typeform Use-Cases and Business Priorities: Customer Satisfaction Data

Typeform's features include Embedded Survey Forms, Personalization, Survey Themes Library, etc. and Typeform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Typeform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Form builders are as old as the web, but Typeform elevates the medium substantially." - Johnny Rodgers

Peer review evidence (same sources as the product rating summary)

"...We do garner information and feedback from customers and then use them to improve performance...." Peer review by John Y, Media Editor
"...And for businesses, it s perfect for generating more leads...." Peer review by Erik N., Computer Software
"...Typeform has developed a tool with not only a modern, engaging design, but also extremely powerful...." Peer review by Jared D., Customer Success Manager, Computer Software

Typeform, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Typeform offers people-friendly forms and surveys, enabling users to create interactive forms without coding. Templates are available for quizzes, research, feedback, lead generation, and more.

Popular Business Setting

for Typeform

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Typeform is popular in Computer Software, Marketing And Advertising, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Typeform Customer wins, Customer success stories, Case studies

What benefits does Typeform offer for Improve Customer Experience By Collecting Feedback?

What makes Typeform ideal for Acquire Customers By Online Contact Form?

Why is Typeform the best choice for Engaging Conversational Surveys?

What makes Typeform ideal for Increase Sales By Online Order Form?

How efficiently Does Typeform manage your Onboarding?

24 buyers and buying teams have used Cuspera to assess how well Typeform solved their Other Demand Generation needs. Cuspera uses 8020 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Typeform testimonial

Johnny Rodgers

Product Architect

Slack

Form builders are as old as the web, but Typeform elevates the medium substantially. Testimonial By Johnny Rodgers
Typeform testimonial

Ellen Ronalds Keene

Founder

Self-Care For Teachers

First impressions and reputations matter. Typeform helps me look after mine. Testimonial By Ellen Ronalds Keene
Typeform testimonial

Michael Martocci

Founder & CEO

SwagUp

We closed very, very big deals with this form. Testimonial By Michael Martocci
CUSTOMERS TESTIMONIALS
Typeform testimonial

Johnny Rodgers

Product Architect

Slack

Form builders are as old as the web, but Typeform elevates the medium substantially. Testimonial By Johnny Rodgers
Typeform testimonial

Ellen Ronalds Keene

Founder

Self-Care For Teachers

First impressions and reputations matter. Typeform helps me look after mine. Testimonial By Ellen Ronalds Keene
Typeform testimonial

Michael Martocci

Founder & CEO

SwagUp

We closed very, very big deals with this form. Testimonial By Michael Martocci
 

Agexa - Marketing And Advertising - Small

USA

Agexa uses Typeform to collect better data from leads and clients. They use surveys to qualify leads and improve their marketing funnel. Typeform helps Agexa increase their sales close rate from 10% ...to 18% by filtering out unqualified leads. Agexa also automates custom client onboarding and support using Typeform integrations with Zapier and PandaDoc. This saves time and helps Agexa scale their consulting business.

 

APIsec University - Education - Small

USA

APIsec University used Typeform to collect feedback from over 70,000 students. The team gained insights into which courses worked best and what needed improvement. After seeing high survey completion... rates, they expanded Typeform use to market research and CRM form replacement. Typeform's user-friendly interface helped boost engagement and made data analysis easy. APIsec University credits Typeform for enabling better student engagement and actionable feedback.

 

ClimateHero - Environmental Services - Small

Stockholm, Sweden

ClimateHero used Typeform to build a carbon calculator that reached over one million people. Users pledged to cut more than two tonnes of carbon emissions each. The Typeform solution helped ClimateHe...ro achieve an 80% year-on-year growth rate. The calculator has a 50% completion rate, thanks to features like logic, embedding, and integrations. Typeform enabled fast MVP development and a smooth customer journey.

 

Mid Ulster District Council - Government Administration - Medium

UK

Mid Ulster District Council used Typeform and Calendly to fix a slow registration process. Before, people had to call, email, or fill out PDF forms. The new online booking system is easy to use and w...orks well on mobile. Over 90% of users now book on their phones. The council made the process faster and more personal for everyone.

 

Calm - Health, Wellness And Fitness - Large

San Francisco, USA

Calm uses Typeform to collect user feedback and guide product innovation. The team switched to Typeform after hitting survey limits with their previous provider. Typeform's easy-to-use design and res...ponsive support helped Calm reach more users for feedback. With better data, Calm makes informed decisions and improves app features. Integrations like Google Sheets and Slack will further streamline their workflow.

 

Calm - Health, Wellness And Fitness - Large

San Francisco, USA

Calm uses Typeform to collect user feedback and guide product innovation. They switched to Typeform after hitting survey limits with another provider. Typeform's easy design and responsive support he...lped Calm reach more users for feedback. This data lets Calm make better decisions and improve their app. Integrations like Google Sheets and Slack will help Calm share data faster and focus on building better forms.

Creating your first typeform | Typeform Help Center

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Typeform

What is Typeform?

Typeform is a software platform for building people-friendly forms and surveys, transforming questions into a conversational flow that ensures better responses and completion rates. It can be used by Sales and Marketing teams to attract new customers, by writers, designers and content creators, amongst others.

Typeform provides a sleek user interface that combines custom layouts and themes, and questions brought to life by photos and videos from the photo and video libraries provided with the software.

The question build-up is assisted by conditional logic which prompts for the right questions to be asked in the right sequence ensuring a conversational flow to the questionnaire. Forms can be built from the templates provided or custom built. Integrations are provided with all the popular business tools current, in addition to reports for tracking results.

What are the top features of Typeform?

Embedded survey forms, Personalization and Survey themes library are some of the top features of Typeform.

Who uses Typeform?

Typeform is used by Computer Software, Marketing And Advertising and Education among other industries.

What are Typeform alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Typeform.

Where is Typeform located?

Typeform is headquartered at Barcelona.
lightning

Peers used Typeform for Improve customer experience by collecting feedback and Acquire customers by online contact form

Typeform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.47/5

Read Reviews (14)
Analytics

4.08/5

Read Reviews (191)
Custom Reports

4.07/5

Read Reviews (1039)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.47/5

Read Reviews (14)
Analytics

4.08/5

Read Reviews (191)
Custom Reports

4.07/5

Read Reviews (1039)

Software Failure Risk Guidance

?

for Typeform

Overall Risk Meter

Low Medium High

Top Failure Risks for Typeform

Typeform S.L. News

Product

Typeform Achieves ISO/IEC 42001 Certification for Responsible AI Management

Typeform has achieved ISO/IEC 42001 certification, validating its responsible AI management practices. This certification enhances trust in Typeform's AI-powered engagement platform by ensuring AI governance, data protection, and risk management. The certification supports Typeform's AI products like Growth Flow and Research Flow, developed under this governance framework.

Product

Typeform Achieves ISO/IEC 42001 Certification for Responsible AI Management

Typeform has achieved ISO/IEC 42001 certification, validating its responsible AI management practices. This certification assures customers of Typeform's governance and risk management in AI development and deployment. It extends Typeform's security foundation and supports its AI-powered products like Growth Flow and Research Flow, developed within this governance framework.

Product

Typeform Debuts AI Tool for Faster Customer Research

Typeform launched Research Flow, an AI-driven tool designed to streamline customer research by combining survey reach with the depth of interviews. This tool aids teams in designing studies, recruiting participants, and analyzing results quickly, enhancing decision-making processes. Research Flow integrates AI to provide deeper insights and efficiency, marking Typeform's evolution into an AI engagement platform.

Product

Typeform Launches Research Flow to Help Teams Uncover Deeper Insights ...

Typeform has launched Research Flow, an AI-moderated research solution that combines survey-scale reach with qualitative interview depth. It enables teams to design studies, recruit participants, and analyze results quickly, enhancing customer and market research capabilities. Research Flow integrates with Typeform's platform, allowing seamless workflows and deeper insights into customer behavior.

Typeform S.L. Profile

Company Name

Typeform S.L.

Company Website

//typeform.com

Year Founded

2012

HQ Location

Barcelona

Employees

101-250

Social

Financials

SERIES B