Airship Overview

Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.

Use Cases

Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.

Other use cases:

  • Customer Case Management
  • Segmentation And Targeting
  • Lead Engagement
  • Products & Pricelist Management
  • Touchpoint Management
  • Social Media Marketing
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Launch New Products
  • Grow Market Share
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Airship Use-Cases and Business Priorities: Customer Satisfaction Data

Airship works with different mediums / channels such as Mobile, Text SMS, E-Mail, etc.

Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc.

Reviews

"Airship was the first tool that allowed us to get robust reporting. We've learned a lot more about what does (and does not) motivate a player to engage with a push notification, and that's really helped us tailor our strategy." - Ryan Pierce

Airship, Notificare, Swrve, OpenBack, Leanplum, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Airship

Top Industries

  • Retail
  • Media Production
  • Entertainment

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Airship Use Cases

How does Airship facilitate Engagement Management?

How does Airship facilitate Communication Management?

How does Airship address your Loyalty Management Challenges?

How can Airship optimize your Customer Case Management Workflow?

What solutions does Airship provide for Segmentation And Targeting?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Airship testimonial

Ryan Pierce

Director of Marketing

GSN Games

Airship was the first tool that allowed us to get robust reporting. We've learned a lot more about what does (and does not) motivate a player to engage with a push notification, and that's really helped us tailor our strategy. Testimonial By Ryan Pierce
Airship testimonial

Gyan Pratap Singh

Lead Product Growth

Paytm

Airship was the only solution that captured and consolidated acquisition, usage and retention data in one place to make an impact at every stage in the customer journey. Testimonial By Gyan Pratap Singh
Airship testimonial

Gonzalo Teubal

Chief Digital Officer

Diario AS

In the sports news business, we understand that we have to be very fast in launching the news when it happens. Airship gives us the speed and reliability we need. Testimonial By Gonzalo Teubal
CUSTOMERS TESTIMONIALS
Airship testimonial

Ryan Pierce

Director of Marketing

GSN Games

Airship was the first tool that allowed us to get robust reporting. We've learned a lot more about what does (and does not) motivate a player to engage with a push notification, and that's really helped us tailor our strategy. Testimonial By Ryan Pierce
Airship testimonial

Gyan Pratap Singh

Lead Product Growth

Paytm

Airship was the only solution that captured and consolidated acquisition, usage and retention data in one place to make an impact at every stage in the customer journey. Testimonial By Gyan Pratap Singh
Airship testimonial

Gonzalo Teubal

Chief Digital Officer

Diario AS

In the sports news business, we understand that we have to be very fast in launching the news when it happens. Airship gives us the speed and reliability we need. Testimonial By Gonzalo Teubal

Case Studies

COMPANY INDUSTRY CASE STUDIES
Airship case study
Food & Beverages
Food & Beverages
Case Study Caribou Coffee

Caribou Coffee Gives Its Engagement Strategy a Jolt with Airship

Read More
Airship case study
Publishing
Publishing
Case Study Neue Zurcher Zeitung

Learn how Airship became a key part of the publisher’s strategy to drive users to its app, with the ultimate goal of increasing visit frequency.

Read More
Airship case study
Retail
Retail
Case Study GameStop

Learn how Airship helped Gamestop’s loyalty program become one of the fastest-growing loyalty programs in retail.

Read More

Video

Why Your CRM Strategy Should Include Cozy Onboarding

Video Thumbnail

Frequently Asked Questions(FAQ)

for Airship

What is Airship?

Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.

It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.

It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.

What is Airship used for?

Airship is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Loyalty Management .

What are the top features of Airship?

Alerts: popups & Notifications, Personalization and Ticketing are some of the top features of Airship.

Who uses Airship?

Airship is used by Retail, Media Production and Entertainment among other industries.

What are Airship alternatives?

Notificare, Swrve, OpenBack and Leanplum are popular alternatives for Airship.

Where is Airship located?

Airship is headquartered at 1225 W Burnside St, Suite 401, Portland, Oregon 97209, US.
lightning

Peers used Airship for engagement management and communication management

Airship Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.78/5 ★

Read Reviews (23)
Custom Reports

4.48/5 ★

Read Reviews (183)
Analytics

4.42/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.78/5 ★

Read Reviews (23)
Custom Reports

4.48/5 ★

Read Reviews (183)
Analytics

4.42/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Airship

Overall Risk Meter

Low Medium High

Top Failure Risks for Airship

Airship Feeds

How Leading Brands Deliver on the Promise of Mobile-First Customer Experience

Airship enhances mobile-first customer experiences with AI-driven tools, no-code solutions, and personalized journeys across channels, optimizing engagement and acquisition for various industries.

19/09/2024 - source

Build Email Engagement and Trust with BIMI

Marketers relying heavily on email promotions must effectively engage audiences or suffer the consequences. According to Airship’s research, 79% of global consumers ignore or delete emails from brands they’ve subscribed to at least half the time or more. If this startling statistic serves as a wake-up call to enhance your email strategy, one thing you […]

The post Build Email Engagement and Trust with BIMI  appeared first on Airship.

07/07/2024 - source

Airship’s Journey to Build an Innovative Customer Experience for Brands

Digital customer engagement is changing rapidly and staying ahead of the curve is not just an advantage; it’s a necessity. Airship has been at the forefront of this revolution, pioneering sophisticated, cross-channel experiences that resonate with consumers on a global scale.   In this article we will highlight our conversation with Mike Herrick, SVP of Technology […]

The post Airship’s Journey to Build an Innovative Customer Experience for Brands appeared first on Airship.

24/06/2024 - source

Airship Profile

Company Name

Airship

Company Website

https://www.airship.com/

HQ Location

1225 W Burnside St, Suite 401, Portland, Oregon 97209, US

Employees

251-500

Social

Financials

SERIES F