Airship Overview

Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.

Use Cases

Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.

Other use cases:

  • Customer Case Management
  • Segmentation And Targeting
  • Lead Engagement
  • Products & Pricelist Management
  • Touchpoint Management
  • Social Media Marketing
  • Social Media Analytics
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Launch New Products
  • Grow Market Share
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Airship Use-Cases and Business Priorities: Customer Satisfaction Data

Airship works with different mediums / channels such as Mobile. Text SMS. E-Mail etc.

Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc. and Airship support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Airship analytics capabilities include Custom Reports, and Analytics.

Reviews

"There's so much I could say about the technology and the platform, but the thing that keeps us coming back is the relationship. It’s a true partnership." - Dave McCormick

Airship, Notificare, Swrve, Leanplum, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Airship

Top Industries

  • Retail
  • Media Production
  • Entertainment

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Airship Use Cases

How can Airship enhance your Engagement Management process?

What makes Airship ideal for Communication Management?

What solutions does Airship provide for Loyalty Management?

What Are the key features of Airship for Customer Case Management?

Why is Airship the best choice for Segmentation And Targeting?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Airship testimonial

Dave McCormick

Director of E-commerce and GM Day of Travel Experiences

Alaska Airlines

There's so much I could say about the technology and the platform, but the thing that keeps us coming back is the relationship. It’s a true partnership. Testimonial By Dave McCormick
Airship testimonial

Bill Graham

Director of Multichannel Operations

GameStop

By using our business system of record to create lists and Airship’s mobile messaging capabilities, we can deliver a customized experience for our users to give them content related to what they care most about. Testimonial By Bill Graham
Airship testimonial

Laurent Claramonte

Head of Data for Products and Services

Orange

We want to be on top when it comes to user experience. Airship has helped us improve our relationship with our customers. Testimonial By Laurent Claramonte
CUSTOMERS TESTIMONIALS
Airship testimonial

Dave McCormick

Director of E-commerce and GM Day of Travel Experiences

Alaska Airlines

There's so much I could say about the technology and the platform, but the thing that keeps us coming back is the relationship. It’s a true partnership. Testimonial By Dave McCormick
Airship testimonial

Bill Graham

Director of Multichannel Operations

GameStop

By using our business system of record to create lists and Airship’s mobile messaging capabilities, we can deliver a customized experience for our users to give them content related to what they care most about. Testimonial By Bill Graham
Airship testimonial

Laurent Claramonte

Head of Data for Products and Services

Orange

We want to be on top when it comes to user experience. Airship has helped us improve our relationship with our customers. Testimonial By Laurent Claramonte

Case Studies

COMPANY INDUSTRY CASE STUDIES
Airship case study
Media Production
Media Production
Case Study AccuWeather

Learn more about how AccuWeather and Airship work together to deliver those crucial weather alerts.

Read More
Airship case study
Financial Services
Financial Services
Case Study Paytm

Learn how Airship helps Paytm segment its massive user base and quickly send targeted messages at scale.

Read More
Airship case study
Entertainment
Entertainment
Case Study William Hill

Learn why Airship Push Notifications are key to the company’s strategy to make the betting experience more immediate.

Read More

Video

Why Your CRM Strategy Should Include Cozy Onboarding

Video Thumbnail

Frequently Asked Questions(FAQ)

for Airship

What is Airship?

Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.

It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.

It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.

What is Airship used for?

Airship is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Loyalty Management .

What are the top features of Airship?

Alerts: popups & Notifications, Personalization and Ticketing are some of the top features of Airship.

Who uses Airship?

Airship is used by Retail, Media Production and Entertainment among other industries.

What are Airship alternatives?

Notificare, Swrve and Leanplum are popular alternatives for Airship.

Where is Airship located?

Airship is headquartered at 1225 W Burnside St, Suite 401, Portland, Oregon 97209, US.
lightning

Peers used Airship for engagement management and communication management

Airship Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.78/5 ★

Read Reviews (23)
Custom Reports

4.48/5 ★

Read Reviews (183)
Analytics

4.42/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.78/5 ★

Read Reviews (23)
Custom Reports

4.48/5 ★

Read Reviews (183)
Analytics

4.42/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Airship

Overall Risk Meter

Low Medium High

Top Failure Risks for Airship

Airship. News

Airship AI Secures Follow-On Seven-Figure Contract Award with Fortune 100 Transportation & E-Commerce Company

Summary not found

30/01/2025 - source

2024 Year in Review: Extending Airships Leadership in Cross-Channel Customer Experience

Airship enhances its customer experience platform with AI-driven engagement, no-code tools, and cross-channel solutions for industries like airlines and retail. It offers features like audience segmentation, A/B testing, and mobile app optimization to boost customer acquisition and retention.

08/01/2025 - source

Airship Honored with the 2025 TrustRadius Buyer’s Choice Award

Airship.com wins the 2025 TrustRadius Buyer’s Choice Award for its customer experience platform, enhancing customer journeys with AI and no-code solutions.

06/11/2024 - source

Airship. Feeds

How Leading Brands Deliver on the Promise of Mobile-First Customer Experience

Airship enhances mobile-first customer experiences with AI-driven tools, no-code solutions, and personalized journeys across channels, optimizing engagement and acquisition for various industries.

19/09/2024 - source

Build Email Engagement and Trust with BIMI

Marketers relying heavily on email promotions must effectively engage audiences or suffer the consequences. According to Airship’s research, 79% of global consumers ignore or delete emails from brands they’ve subscribed to at least half the time or more. If this startling statistic serves as a wake-up call to enhance your email strategy, one thing you […]

The post Build Email Engagement and Trust with BIMI  appeared first on Airship.

07/07/2024 - source

Airship’s Journey to Build an Innovative Customer Experience for Brands

Digital customer engagement is changing rapidly and staying ahead of the curve is not just an advantage; it’s a necessity. Airship has been at the forefront of this revolution, pioneering sophisticated, cross-channel experiences that resonate with consumers on a global scale.   In this article we will highlight our conversation with Mike Herrick, SVP of Technology […]

The post Airship’s Journey to Build an Innovative Customer Experience for Brands appeared first on Airship.

24/06/2024 - source

Airship. Profile

Company Name

Airship.

Company Website

https://www.airship.com/

HQ Location

1225 W Burnside St, Suite 401, Portland, Oregon 97209, US

Employees

251-500

Social

Financials

SERIES F