Airship Overview
Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.
It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.
It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1182 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Airship.
Use Cases
Peers recommend Engagement Management , Communication Management , Customer Case Management , as the business use cases that they have been most satisfied while using Airship.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Mobile |
4.86/5 ★ |
"...With over one million active users, Fridays doubled down on its efforts to create an amazing app experience whether guests are dining in or ordering out using Airship s mobile engagement and analytics solutions, including its intuitive, performance-driven customer journey solution...." Case Study TGI Fridays |
| engaging and following up |
4.85/5 ★ |
|
| Communication Management with Text SMS, E-Mail and Mobile |
4.67/5 ★ |
"...Formerly known as Urban Airship, the more concisely named Airship has built a platform for companies to manage their customer communication across SMS, push notifications, email, mobile wallets and more. ..." Airship acquires A/B testing company Apptimize |
| sending & publishing communications |
2.85/5 ★ |
|
| tracking & monitoring communications |
4.16/5 ★ |
|
| Customer Case Management |
4.65/5 ★ |
"...TGI Fridays Case Study | Customer Engagement Platform | Airship...." Case Study TGI Fridays |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Mobile |
4.86/5 ★ |
"...With over one million active users, Fridays doubled down on its efforts to create an amazing app experience whether guests are dining in or ordering out using Airship s mobile engagement and analytics solutions, including its intuitive, performance-driven customer journey solution...." Case Study TGI Fridays |
|
| engaging and following up |
4.86/5 ★ |
| Communication Management with Text SMS, E-Mail and Mobile |
4.67/5 ★ |
"...Formerly known as Urban Airship, the more concisely named Airship has built a platform for companies to manage their customer communication across SMS, push notifications, email, mobile wallets and more. ..." Airship acquires A/B testing company Apptimize |
|
| sending & publishing communications |
4.67/5 ★ |
| tracking & monitoring communications |
4.67/5 ★ |
| Customer Case Management |
4.65/5 ★ |
"...TGI Fridays Case Study | Customer Engagement Platform | Airship...." Case Study TGI Fridays |
|
26+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1182 insights from peers and experts to help you assess how these Airship use cases fit your Mobile Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
There’s no one else out there that provides the capabilities that Airship does — or the level of strategic involvement. We've been extremely happy with the partnership that we formed so many years ago. Testimonial By Chris Hansen |
|
Airship provides the marketing team with all of the tools we need to smartly segment and personalize messages to GasBuddies to drive valuable business results. Testimonial By Lauren Monk |
|
Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chris Hansen Senior Director of Digital TGI Fridays |
There’s no one else out there that provides the capabilities that Airship does — or the level of strategic involvement. We've been extremely happy with the partnership that we formed so many years ago. Testimonial By Chris Hansen |
|
Lauren Monk Director of Acquisition & Lifecycle Management GasBuddy |
Airship provides the marketing team with all of the tools we need to smartly segment and personalize messages to GasBuddies to drive valuable business results. Testimonial By Lauren Monk |
|
Sam Kirwan App Marketing Specialist Ding |
Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Caribou CoffeeRead More |
|
Case Study Sky NewsRead More |
|
Case Study GSN GamesRead More |
Popular Business Setting
for Airship
Top Industries
- Entertainment
- Retail
- Media Production
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used Airship to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Airship
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (274) |
| Personalization | Read Reviews (56) |
| Ticketing | Read Reviews (10) |
| Recording | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (274) |
| Personalization | Read Reviews (56) |
| Ticketing | Read Reviews (10) |
| Recording | Read Reviews (6) |
IT and Other Capabilities
for Airship
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (33) |
| Data Export | Read Reviews (19) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (33) |
| Data Export | Read Reviews (19) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (66) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (66) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (208) |
| Analytics | Read Reviews (60) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (208) |
| Analytics | Read Reviews (60) |
Software Failure Risk Guidance
?for Airship
Overall Risk Meter
Top Failure Risks for Airship
Vendor Profile Details
Company Name
Airship
Company Website
https://www.airship.com/HQ Location
1225 W Burnside St, Suite 401, Portland, Oregon 97209, US
Employees
251-500
Social
Financials
Series F
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