Airship Overview
Airship enhances mobile-first customer experiences across apps, web, and other platforms. It caters to industries like media, travel, sports, retail, finance, and telecom, providing tools to refine customer interactions. This platform is tailored for businesses prioritizing mobile engagement, offering a competitive edge with its focused approach. A unique feature is its comprehensive reach across diverse sectors, ensuring tailored solutions for specific industry needs.
Use Cases
Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.
Airship Use-Cases and Business Priorities: Customer Satisfaction Data
Airship works with different mediums / channels such as Mobile. Text SMS. E-Mail etc.
Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc. and Airship support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Airship analytics capabilities include Custom Reports, and Analytics.
Reviews
"Airship was the first tool that allowed us to get robust reporting. We've learned a lot more about what does (and does not) motivate a player to engage with a push notification, and that's really helped us tailor our strategy." - Ryan Pierce
Peer review evidence (same sources as the product rating summary)
"...Urban Airship is trusted by thousands of businesses to drive growth with digital customer engagement...." Peer review
"...The retailer drove increased purchase frequency by using Message Center to announce app-exclusive promotions to its entire user base. ..." Case Study Magazine Luiza
"...It also makes it easy to browse and purchase items from their mobile device and view their PowerUp Rewards loyalty program balance and active offers...." Case Study GameStop
Airship, Onesignal, Insider One, Notificare, MoEngage, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.
Popular Business Setting
for Airship
Top Industries
- Retail
- Media Production
- Entertainment
Popular in
- Enterprise
- Mid Market
- Small Business
Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.
Airship Customer wins, Customer success stories, Case studies
How can Airship enhance your Engagement Management process?
How can Airship optimize your Communication Management Workflow?
What Are the key features of Airship for Loyalty Management?
Why is Airship the best choice for Customer Case Management?
What Are the key features of Airship for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Airship was the first tool that allowed us to get robust reporting. We've learned a lot more about what does (and does not) motivate a player to engage with a push notification, and that's really helped us tailor our strategy. Testimonial By Ryan Pierce |
|
More and more customers are engaging with us now. Little by little, we’re increasing our click-through rates and conversions using Airship. Testimonial By Victor Abrahao |
|
Airship provides the marketing team with all of the tools we need to smartly segment and personalize messages to GasBuddies to drive valuable business results. Testimonial By Lauren Monk |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ryan Pierce Director of Marketing GSN Games |
Airship was the first tool that allowed us to get robust reporting. We've learned a lot more about what does (and does not) motivate a player to engage with a push notification, and that's really helped us tailor our strategy. Testimonial By Ryan Pierce |
|
Victor Abrahao Marketing Coordinator Magazine Luiza |
More and more customers are engaging with us now. Little by little, we’re increasing our click-through rates and conversions using Airship. Testimonial By Victor Abrahao |
|
Lauren Monk Director of Acquisition & Lifecycle Management GasBuddy |
Airship provides the marketing team with all of the tools we need to smartly segment and personalize messages to GasBuddies to drive valuable business results. Testimonial By Lauren Monk |
Why Your CRM Strategy Should Include Cozy Onboarding
Frequently Asked Questions(FAQ)
for Airship
What is Airship?
Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.
It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.
It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.
What is Airship used for?
What are the top features of Airship?
Who uses Airship?
What are Airship alternatives?
Where is Airship located?
Peers used Airship for engagement management and communication management
Airship Competitors
Airship Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
Airship Integrations
Airship integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Airship
Software Failure Risk Guidance
?for Airship
Overall Risk Meter
Top Failure Risks for Airship
Airship News
Airship Appoints Maria Robinson as CMO
Airship has appointed Maria Robinson as Chief Marketing Officer to enhance its global marketing strategy. Robinson, with extensive experience in SaaS marketing, will focus on leveraging AI to improve customer experiences and drive growth. She previously led significant revenue growth at Reltio and Nitro.
Omnichannel Customer Experience Leader Cindy Davis Joins Airships Board of Directors
Cindy Davis, a veteran in omnichannel customer experience, has joined Airship's Board of Directors. Her extensive background in digital transformation and customer engagement across major brands like Bed Bath & Beyond and Disney will enhance Airship's strategic direction. Davis's expertise is expected to bolster Airship's mission to optimize mobile app experiences as a central element of customer engagement.
Airship Expands Google Cloud Collaboration to LLMs
Airship has expanded its collaboration with Google Cloud by integrating Google Cloud's Vertex AI into its Airship Journeys AI platform. This integration enhances marketers' ability to create and optimize customer experiences across digital channels by auto-generating journeys and content. The collaboration aims to deliver personalized customer experiences and is now featured on the Google Cloud Marketplace, offering deeper integration and unified billing.
Airship Names Joe Russell Chief Financial Officer
Airship has appointed Joe Russell as Chief Financial Officer to lead its finance and business operations. Russell, with extensive experience in enterprise SaaS, will report to CEO Brett Caine. His expertise is expected to drive operational efficiency and growth as Airship continues to innovate in mobile app experiences.
Airship Profile
Company Name
Airship
Company Website
https://www.airship.com/HQ Location
1225 W Burnside St, Suite 401, Portland, Oregon 97209, US
Employees
251-500
Social
Financials
SERIES F
