Airship Overview

Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.

It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.

It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1182 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Airship.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Customer Case Management , as the business use cases that they have been most satisfied while using Airship.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Mobile

4.86/5

Read Reviews (267)

"...With over one million active users, Fridays doubled down on its efforts to create an amazing app experience whether guests are dining in or ordering out using Airship s mobile engagement and analytics solutions, including its intuitive, performance-driven customer journey solution...." Case Study TGI Fridays
engaging and following up

4.85/5

Read Reviews (189)

Communication Management with Text SMS, E-Mail and Mobile

4.67/5

Read Reviews (35)

"...Formerly known as Urban Airship, the more concisely named Airship has built a platform for companies to manage their customer communication across SMS, push notifications, email, mobile wallets and more. ..." Airship acquires A/B testing company Apptimize
sending & publishing communications

2.85/5

Read Reviews (5)

tracking & monitoring communications

4.16/5

Read Reviews (2)

Customer Case Management

4.65/5

Read Reviews (29)

"...TGI Fridays Case Study | Customer Engagement Platform | Airship...." Case Study TGI Fridays
PEER EXPERIENCES
Engagement Management with Mobile

4.86/5

Read Reviews (267)

"...With over one million active users, Fridays doubled down on its efforts to create an amazing app experience whether guests are dining in or ordering out using Airship s mobile engagement and analytics solutions, including its intuitive, performance-driven customer journey solution...." Case Study TGI Fridays
engaging and following up

4.86/5

Read Reviews (189)

Communication Management with Text SMS, E-Mail and Mobile

4.67/5

Read Reviews (35)

"...Formerly known as Urban Airship, the more concisely named Airship has built a platform for companies to manage their customer communication across SMS, push notifications, email, mobile wallets and more. ..." Airship acquires A/B testing company Apptimize
sending & publishing communications

4.67/5

Read Reviews (5)

tracking & monitoring communications

4.67/5

Read Reviews (2)

Customer Case Management

4.65/5

Read Reviews (29)

"...TGI Fridays Case Study | Customer Engagement Platform | Airship...." Case Study TGI Fridays

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1182 insights from peers and experts to help you assess how these Airship use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Chris Hansen

Senior Director of Digital

TGI Fridays

There’s no one else out there that provides the capabilities that Airship does — or the level of strategic involvement. We've been extremely happy with the partnership that we formed so many years ago. Testimonial By Chris Hansen

Lauren Monk

Director of Acquisition & Lifecycle Management

GasBuddy

Airship provides the marketing team with all of the tools we need to smartly segment and personalize messages to GasBuddies to drive valuable business results. Testimonial By Lauren Monk

Sam Kirwan

App Marketing Specialist

Ding

Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan
CUSTOMERS TESTIMONIALS

Chris Hansen

Senior Director of Digital

TGI Fridays

There’s no one else out there that provides the capabilities that Airship does — or the level of strategic involvement. We've been extremely happy with the partnership that we formed so many years ago. Testimonial By Chris Hansen

Lauren Monk

Director of Acquisition & Lifecycle Management

GasBuddy

Airship provides the marketing team with all of the tools we need to smartly segment and personalize messages to GasBuddies to drive valuable business results. Testimonial By Lauren Monk

Sam Kirwan

App Marketing Specialist

Ding

Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan

Case Studies

COMPANY CASE STUDIES
Case Study Caribou Coffee

Caribou Coffee Gives Its Engagement Strategy a Jolt with Airship

Read More
Case Study Sky News

Learn how Sky News uses Airship Push Notifications to deliver breaking news before its competitors — and continually engages its users throughout the day.

Read More
Case Study GSN Games

Learn how GSN Games has seen its metrics improve significantly through automation and better targeting with Airship.

Read More

Popular Business Setting

for Airship

Top Industries

  • Entertainment
  • Retail
  • Media Production

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used Airship to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Airship

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.66/5

Read Reviews (274)
Personalization

4.65/5

Read Reviews (56)
Ticketing

4.01/5

Read Reviews (10)
Recording

3.80/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.66/5

Read Reviews (274)
Personalization

4.65/5

Read Reviews (56)
Ticketing

4.01/5

Read Reviews (10)
Recording

3.80/5

Read Reviews (6)

IT and Other Capabilities

for Airship

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.53/5

Read Reviews (33)
Data Export

4.01/5

Read Reviews (19)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.53/5

Read Reviews (33)
Data Export

4.01/5

Read Reviews (19)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.08/5

Read Reviews (66)
Phone Support

3.79/5

Read Reviews (3)
Chat Support

3.65/5

Read Reviews (2)
Email Support

3.62/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.08/5

Read Reviews (66)
Phone Support

3.79/5

Read Reviews (3)
Chat Support

3.65/5

Read Reviews (2)
Email Support

3.62/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (23)
Custom Reports

4.51/5

Read Reviews (208)
Analytics

4.44/5

Read Reviews (60)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (23)
Custom Reports

4.51/5

Read Reviews (208)
Analytics

4.44/5

Read Reviews (60)

Software Failure Risk Guidance

?

for Airship

Overall Risk Meter

Low Medium High

Top Failure Risks for Airship

Vendor Profile Details

Company Name

Airship

Company Website

https://www.airship.com/

HQ Location

1225 W Burnside St, Suite 401, Portland, Oregon 97209, US

Employees

251-500

Social

Financials

Series F