Airship Overview
Airship enhances mobile-first customer experiences across apps, web, and other platforms. It caters to industries like media, travel, sports, retail, finance, and telecom, providing tools to refine customer interactions. This platform is tailored for businesses prioritizing mobile engagement, offering a competitive edge with its focused approach. A unique feature is its comprehensive reach across diverse sectors, ensuring tailored solutions for specific industry needs.
Use Cases
Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.
Airship Use-Cases and Business Priorities: Customer Satisfaction Data
Airship works with different mediums / channels such as Mobile. Text SMS. E-Mail etc.
Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc. and Airship support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Airship analytics capabilities include Custom Reports, and Analytics.
Reviews
"Through the guidance of the account management team and technical support, we’ve been able to build this program that’s delivering so much revenue for the business and so much happiness for the customer." - Perry Lally
Airship, Onesignal, Insider Platform, Notificare, Swrve, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.
Popular Business Setting
for Airship
Top Industries
- Retail
- Media Production
- Entertainment
Popular in
- Enterprise
- Mid Market
- Small Business
Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.
Airship Customer wins, Customer success stories, Case studies
How can Airship optimize your Engagement Management Workflow?
What Are the key features of Airship for Communication Management?
How does Airship facilitate Loyalty Management?
What solutions does Airship provide for Customer Case Management?
How does Airship address your Segmentation And Targeting Challenges?
11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Through the guidance of the account management team and technical support, we’ve been able to build this program that’s delivering so much revenue for the business and so much happiness for the customer. Testimonial By Perry Lally |
|
We want to be on top when it comes to user experience. Airship has helped us improve our relationship with our customers. Testimonial By Laurent Claramonte |
|
The platform is super solid, and the account teams have been fantastic. I've been in the business a really long time — and Airship is one of the best vendors I've ever worked with. Testimonial By Jan Boyd |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Perry Lally Senior Product Manager Asda |
Through the guidance of the account management team and technical support, we’ve been able to build this program that’s delivering so much revenue for the business and so much happiness for the customer. Testimonial By Perry Lally |
|
Laurent Claramonte Head of Data for Products and Services Orange |
We want to be on top when it comes to user experience. Airship has helped us improve our relationship with our customers. Testimonial By Laurent Claramonte |
|
Jan Boyd Director of Digital Strategy & Community Engagement OPB |
The platform is super solid, and the account teams have been fantastic. I've been in the business a really long time — and Airship is one of the best vendors I've ever worked with. Testimonial By Jan Boyd |
Airship AI Secures Follow-On Seven-Figure Contract Award with Fortune 100 Transportation & E-Commerce Company
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Read more →Why Your CRM Strategy Should Include Cozy Onboarding
Frequently Asked Questions(FAQ)
for Airship
What is Airship?
Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.
It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.
It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.
What is Airship used for?
What are the top features of Airship?
Who uses Airship?
What are Airship alternatives?
Where is Airship located?
Peers used Airship for engagement management and communication management
Airship Competitors
Airship Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
Airship Integrations
Airship integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Airship
Software Failure Risk Guidance
?for Airship
Overall Risk Meter
Top Failure Risks for Airship
Airship. News
AI-Powered Customer Experiences: How Airship Delivers Innovation You Can Trust
Airship leverages AI to enhance customer experiences, focusing on responsible AI practices. The platform uses Google Cloud's Vertex AI for advanced capabilities, ensuring data privacy and security. Airship's AI solutions automate marketing tasks, provide actionable insights, and continuously learn to improve efficiency and personalization. The company emphasizes transparency and human oversight in AI applications, aligning with evolving global regulations.
Airship Named in 2025 Gartner® Magic Quadrant for Multichannel Marketing Hubs
Airship has been recognized for the first time in the 2025 Gartner Magic Quadrant for Multichannel Marketing Hubs. This acknowledgment highlights Airship's mobile-first expertise in creating seamless cross-channel customer experiences. The platform enables brands to optimize customer journeys across apps and websites, enhancing conversions and loyalty. Airship's inclusion in the Magic Quadrant validates its innovative approach to multichannel marketing.
Introducing Airship Agents: Your Partners in Continuous Goal Optimization
Airship has launched a suite of AI agents designed to optimize customer experiences through automation and personalization. These agents, including Scenes, Experimentation, Recommendations, and Accessibility AI, enable brands to create no-code app and web experiences, run growth experiments, scale performance, and ensure accessibility compliance. This innovation aims to enhance efficiency and drive business outcomes by connecting marketing efforts to customer interactions.
Airship Appoints Maria Robinson as Chief Marketing Officer | Airship
Airship has appointed Maria Robinson as chief marketing officer. Robinson will lead global marketing strategy to drive adoption of Airships customer experience platform.
Airship. Profile
Company Name
Airship.
Company Website
https://www.airship.com/HQ Location
1225 W Burnside St, Suite 401, Portland, Oregon 97209, US
Employees
251-500
Social
Financials
SERIES F
