Airship Overview
Airship enhances mobile-first customer experiences across apps, web, and other platforms. It caters to industries like media, travel, sports, retail, finance, and telecom, providing tools to refine customer interactions. This platform is tailored for businesses prioritizing mobile engagement, offering a competitive edge with its focused approach. A unique feature is its comprehensive reach across diverse sectors, ensuring tailored solutions for specific industry needs.
Use Cases
Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.
Airship Use-Cases and Business Priorities: Customer Satisfaction Data
Airship works with different mediums / channels such as Mobile. Text SMS. E-Mail etc.
Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc. and Airship support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Airship analytics capabilities include Custom Reports, and Analytics.
Reviews
"Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of ...our own predictive models and historical data." - Sam Kirwan
Peer review evidence (same sources as the product rating summary)
"...Airship s mobile engagement solution and backend support are strong and there are great out-of-the-box capabilities...." Case Study Neue Zurcher Zeitung
"...The ability to send targeted, automated push notifications and track message effectiveness with analytics and A/B testing is a valuable tool for our apps...." Peer review by Alex Rutherford, Head of Mobile Sportsbook, William Hill, William Hill
"...Today, more than half of all AMC tickets are purchased through smartphones and tablets, and the company s online systems are all tightly integrated with its AMC Stubs rewards program building customer loyalty with every visit...." Case Study AMC Theatres
Airship, Attentive, Alpha Anywhere, Onesignal, Branch linking platform, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.
Popular Business Setting
for Airship
Top Industries
- Retail
- Media Production
- Entertainment
Popular in
- Enterprise
- Mid Market
- Small Business
Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.
Airship Customer wins, Customer success stories, Case studies
What makes Airship ideal for Engagement Management?
How does Airship facilitate Communication Management?
How can Airship enhance your Loyalty Management process?
How can Airship enhance your Customer Case Management process?
How efficiently Does Airship manage your Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan |
|
The platform is super solid, and the account teams have been fantastic. I've been in the business a really long time — and Airship is one of the best vendors I've ever worked with. Testimonial By Jan Boyd |
|
Airship’s mobile engagement solution and backend support are strong — and there are great out-of-the-box capabilities. The quality of service is well worth the money. Testimonial By Niklaus Gerber |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sam Kirwan App Marketing Specialist Ding |
Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan |
|
Jan Boyd Director of Digital Strategy & Community Engagement OPB |
The platform is super solid, and the account teams have been fantastic. I've been in the business a really long time — and Airship is one of the best vendors I've ever worked with. Testimonial By Jan Boyd |
|
Niklaus Gerber Product Manager for Apps Neue Zurcher Zeitung |
Airship’s mobile engagement solution and backend support are strong — and there are great out-of-the-box capabilities. The quality of service is well worth the money. Testimonial By Niklaus Gerber |
a composite organization based on interviewed customers - Multiple Industries (retail, Logistics, Hospitality, Travel, Communications, Financial Services) - Very Large
Airship Announces Results Guarantee; Releases Commissioned Study Finding 476% ROI for Composite Organization
M6 and OneFootball - Media - Large
Protected: How Airship empowers brands to score during the World Cup
Fortune 100 Transportation & E-Commerce Company - Transportation And E Commerce - Very Large
Airship AI Secures Seven Figure Follow-On Contract Award with Fortune 100 Transportation & E-Commerce Company
Why Your CRM Strategy Should Include Cozy Onboarding
Frequently Asked Questions (FAQ)
What buyers ask before choosing Airship
What is Airship?
Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.
It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.
It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.
What is Airship used for?
What are the top features of Airship?
Who uses Airship?
What are Airship alternatives?
Where is Airship located?
Peers used Airship for engagement management and communication management
Airship Competitors
Airship Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
Airship Integrations
Airship integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Airship
Software Failure Risk Guidance
?for Airship
Overall Risk Meter
Top Failure Risks for Airship
Airship News
Airship Decisioning AI: Bringing On-Device AI to iOS 27
Airship introduces Decisioning AI, integrating on-device AI for iOS 27 to enhance real-time customer engagement. This feature allows instant, private decisions within Airship Scenes, leveraging Apple's on-device AI to adapt experiences based on live customer interactions. The integration supports contextual decision-making without server delays, enhancing personalization and privacy.
How Airship’s new RND scanning helps protect your SMS program
Airship has introduced two new RND scanning features to enhance SMS compliance. The Full RND Scan checks subscriber lists against the FCC's Reassigned Numbers Database, while Carrier Deactivation RND Scanning uses a suppress-then-verify workflow to prevent false positives. These tools help brands manage reassigned numbers, reducing TCPA violation risks and maintaining SMS program compliance.
CleverTap competitors: How Airship handles no-code differently
Airship differentiates itself from CleverTap by offering a no-code native app experience editor, enabling product, growth, and marketing teams to create and manage in-app experiences without developer involvement. This positions Airship as a strong choice for mobile-first brands seeking to build comprehensive in-app experiences and cross-channel engagement, contrasting with CleverTap's focus on analytics and campaign orchestration.
Airship Appoints Laura Zwahlen as CRO
Airship has appointed Laura Zwahlen as Chief Revenue Officer. She will lead global revenue activities, aligning sales, account management, and customer success to enhance market leadership and customer impact. Zwahlen brings over 20 years of experience in revenue leadership, having previously served as CRO at NextRoll.
Airship Profile
Company Name
Airship
Company Website
https://www.airship.com/HQ Location
1225 W Burnside St, Suite 401, Portland, Oregon 97209, US
Employees
251-500
Social
Financials
SERIES F
