Airship Overview

This is a summary of the comprehensive capabilities and benefits of Airship based on over 1096 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Airship, Notificare, Swrve, OpenBack, Leanplum, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Airship is right for your needs? Our Cuspera AI engine can evaluate how Airship fits your specific business needs, industry, and context. Get your personalized assessment report today.

Airship supports business activities such as:

  • Engagement Management
  • Communication Management
  • Loyalty Management
  • Customer Case Management
  • Segmentation And Targeting

Airship can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Brand Engagement, Improve ROI, etc. It can help manage these activities if you use Mobile Text SMS E-Mail etc. for these needs. As a solution, Airship's capabilities include Alerts: Popups & Notifications, Personalization, Ticketing, etc.

Airship Retail Vertical is its biggest customer base.

Reviews

"Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of ...our own predictive models and historical data. " - Sam Kirwan

Airship Reviews

11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Airship.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Launch New Products
  • Grow Market Share
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Loyalty Management , as the business use cases that they have been most satisfied while using Airship.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Mobile

4.86/5

Read Reviews (242)

"...Orange uses Airship Push Notifications to capture customers attention and grow engagement with the company s mobile apps, events and services...." Case Study Orange
engaging and following up

4.85/5

Read Reviews (171)

"...Urban Airship s mobile engagement platform allows us to do just that, strengthening the bond between artists and their fans...."
Communication Management with Text SMS, E-Mail and Mobile

4.70/5

Read Reviews (33)

"...Formerly known as Urban Airship, the more concisely named Airship has built a platform for companies to manage their customer communication across SMS, push notifications, email, mobile wallets and more...." Airship acquires A/B testing company Apptimize TechCrunch
sending & publishing communications

2.58/5

Read Reviews (3)

"...Neue Z rcher Zeitung (NZZ) is the Swiss newspaper of record and one of the oldest papers still published...."
tracking & monitoring communications

4.16/5

Read Reviews (2)

"...The ability to send targeted, automated push notifications and track message effectiveness with analytics and A/B testing is a valuable tool for our apps...."
Loyalty Management with Promotions, Mobile and Coupons

4.94/5

Read Reviews (33)

"...Mobile wallets give us another highly visible and convenient way to reach more customers with the personalized benefits of our exclusive loyalty program...."
identify target customers

4.47/5

Read Reviews (5)

"...Within one year of launching Airship Web Notifications, Asda saw incredible results, including a 40% conversion rate on abandoned carts and a 27% CTR on segmented notifications, including exclusive offers targeted to loyalty customers...."
customise loyalty program

4.34/5

Read Reviews (3)

"...Today, more than half of all AMC tickets are purchased through smartphones and tablets, and the company s online systems are all tightly integrated with its AMC Stubs rewards program building customer loyalty with every visit...."
create engagement based loyalty

3.88/5

Read Reviews (2)

"...Executing push notification campaigns on a seasonal and periodic basis to notify customers about attractive coupons and clearance events to increase their engagement in loyalty program...."
PEER EXPERIENCES
Engagement Management with Mobile

4.86/5

Read Reviews (242)

"...Orange uses Airship Push Notifications to capture customers attention and grow engagement with the company s mobile apps, events and services...." Case Study Orange
engaging and following up

4.86/5

Read Reviews (171)

Communication Management with Text SMS, E-Mail and Mobile

4.70/5

Read Reviews (33)

"...Formerly known as Urban Airship, the more concisely named Airship has built a platform for companies to manage their customer communication across SMS, push notifications, email, mobile wallets and more...." Airship acquires A/B testing company Apptimize TechCrunch
sending & publishing communications

4.70/5

Read Reviews (3)

tracking & monitoring communications

4.70/5

Read Reviews (2)

Loyalty Management with Promotions, Mobile and Coupons

4.94/5

Read Reviews (33)

"...Mobile wallets give us another highly visible and convenient way to reach more customers with the personalized benefits of our exclusive loyalty program...." Peer review by Daren Smith, Senior Director of GameStop’s PowerUp Reward, GameStop
identify target customers

4.94/5

Read Reviews (5)

customise loyalty program

4.94/5

Read Reviews (3)

create engagement based loyalty

4.94/5

Read Reviews (2)

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1096 insights from peers and experts to help you assess how these Airship use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Airship testimonial

Sam Kirwan

App Marketing Specialist

Ding

Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan
Airship testimonial

Adrian Hoon

Co-Founder

GetPlus

Airship helped GetPlus deliver messaging across multiple channels at scale, as well as test, fine-tune and continuously refine our approach to delivering value to our members and merchant partners Testimonial By Adrian Hoon
Airship testimonial

Kelly Hayse

Director of Push Marketing

AMC Theatres

We were looking for a provider that we could grow into. With Airship, we can make customizations when we need to, but we can also utilize a lot of out-of-the-box functionality that is constantly being upgraded. Testimonial By Kelly Hayse
CUSTOMERS TESTIMONIALS
Airship testimonial

Sam Kirwan

App Marketing Specialist

Ding

Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan
Airship testimonial

Adrian Hoon

Co-Founder

GetPlus

Airship helped GetPlus deliver messaging across multiple channels at scale, as well as test, fine-tune and continuously refine our approach to delivering value to our members and merchant partners Testimonial By Adrian Hoon
Airship testimonial

Kelly Hayse

Director of Push Marketing

AMC Theatres

We were looking for a provider that we could grow into. With Airship, we can make customizations when we need to, but we can also utilize a lot of out-of-the-box functionality that is constantly being upgraded. Testimonial By Kelly Hayse

Case Studies

COMPANY CASE STUDIES
Airship case study
Case Study Sacramento Kings

Sacramento Kings Boost Fan Engagement with Airship

Read More
Airship case study
Case Study GSN Games

Learn how GSN Games has seen its metrics improve significantly through automation and better targeting with Airship.

Read More
Airship case study
Case Study AMC Theatres

Learn how AMC saw incredible results, including improved retention and increased ticket and concession sales through its app by working with Airship

Read More

Video

Why Your CRM Strategy Should Include Cozy Onboarding

Video Thumbnail

Frequently Asked Questions(FAQ)

for Airship

What is Airship?

Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.

What is Airship used for?

Airship is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Loyalty Management .

What are the top features of Airship?

Alerts: popups & Notifications, Personalization and Ticketing are some of the top features of Airship.

Who uses Airship?

Airship is used by Retail, Media Production and Entertainment among other industries.

What are Airship alternatives?

Notificare, Swrve, OpenBack and Leanplum are popular alternatives for Airship.

Where is Airship located?

Airship is headquartered at 1225 W Burnside St, Suite 401, Portland, Oregon 97209, US.

Popular Business Setting

for Airship

Top Industries

  • Retail
  • Media Production
  • Entertainment

Popular in

  • Enterprise
  • Mid Market
  • Small Business
lightning

Peers used Airship to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Airship

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.67/5

Read Reviews (258)
Personalization

4.66/5

Read Reviews (47)
Ticketing

3.99/5

Read Reviews (9)
Recording

3.98/5

Read Reviews (7)
Predictive analytics

3.99/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.67/5

Read Reviews (258)
Personalization

4.66/5

Read Reviews (47)
Ticketing

3.99/5

Read Reviews (9)
Recording

3.98/5

Read Reviews (7)
Predictive analytics

3.99/5

Read Reviews (6)

IT and Other Capabilities

for Airship

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5

Read Reviews (38)
Data Export

4.07/5

Read Reviews (18)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5

Read Reviews (38)
Data Export

4.07/5

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.08/5

Read Reviews (67)
Phone Support

3.79/5

Read Reviews (3)
Chat Support

3.65/5

Read Reviews (2)
Email Support

3.62/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.08/5

Read Reviews (67)
Phone Support

3.79/5

Read Reviews (3)
Chat Support

3.65/5

Read Reviews (2)
Email Support

3.62/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.78/5

Read Reviews (23)
Custom Reports

4.48/5

Read Reviews (183)
Analytics

4.42/5

Read Reviews (54)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.78/5

Read Reviews (23)
Custom Reports

4.48/5

Read Reviews (183)
Analytics

4.42/5

Read Reviews (54)

Software Failure Risk Guidance

?

for Airship

Overall Risk Meter

Low Medium High

Top Failure Risks for Airship

Vendor Profile Details

Company Name

Airship

Company Website

https://www.airship.com/

HQ Location

1225 W Burnside St, Suite 401, Portland, Oregon 97209, US

Employees

251-500

Social

Financials

SERIES F