Airship Overview

Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.

Use Cases

Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.

Other use cases:

  • Customer Case Management
  • Segmentation And Targeting
  • Lead Engagement
  • Products & Pricelist Management
  • Touchpoint Management
  • Social Media Marketing
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Launch New Products
  • Grow Market Share
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Airship Use-Cases and Business Priorities: Customer Satisfaction Data

Airship works with different mediums / channels such as Mobile, Text SMS, E-Mail, etc.

Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc.

Reviews

"The platform is super solid, and the account teams have been fantastic. I've been in the business a really long time — and Airship is one of the best vendors I've ever worked with." - Jan Boyd

Airship, Notificare, Swrve, OpenBack, Leanplum, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Airship

Top Industries

  • Retail
  • Media Production
  • Entertainment

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Airship Use Cases

Why is Airship the best choice for Engagement Management?

What benefits does Airship offer for Communication Management?

What benefits does Airship offer for Loyalty Management?

How can Airship enhance your Customer Case Management process?

What Are the key features of Airship for Segmentation And Targeting?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Airship testimonial

Jan Boyd

Director of Digital Strategy & Community Engagement

OPB

The platform is super solid, and the account teams have been fantastic. I've been in the business a really long time — and Airship is one of the best vendors I've ever worked with. Testimonial By Jan Boyd
Airship testimonial

Kelly Hayse

Director of Push Marketing

AMC Theatres

We were looking for a provider that we could grow into. With Airship, we can make customizations when we need to, but we can also utilize a lot of out-of-the-box functionality that is constantly being upgraded. Testimonial By Kelly Hayse
Airship testimonial

Chris Patti

CTO

AccuWeather

AccuWeather's proprietary severe weather processing systems in combination with Airship allow for critical near-instant delivery of severe weather notifications through our mobile applications. In many cases, seconds count in getting these life-saving alerts to our users so they spring into action. Testimonial By Chris Patti
CUSTOMERS TESTIMONIALS
Airship testimonial

Jan Boyd

Director of Digital Strategy & Community Engagement

OPB

The platform is super solid, and the account teams have been fantastic. I've been in the business a really long time — and Airship is one of the best vendors I've ever worked with. Testimonial By Jan Boyd
Airship testimonial

Kelly Hayse

Director of Push Marketing

AMC Theatres

We were looking for a provider that we could grow into. With Airship, we can make customizations when we need to, but we can also utilize a lot of out-of-the-box functionality that is constantly being upgraded. Testimonial By Kelly Hayse
Airship testimonial

Chris Patti

CTO

AccuWeather

AccuWeather's proprietary severe weather processing systems in combination with Airship allow for critical near-instant delivery of severe weather notifications through our mobile applications. In many cases, seconds count in getting these life-saving alerts to our users so they spring into action. Testimonial By Chris Patti

Case Studies

COMPANY INDUSTRY CASE STUDIES
Airship case study
Entertainment
Entertainment
Case Study The Space Cinema

Learn how The Space Cinema uses Airship to enhance their customer experience

Read More
Airship case study
Information Technology and Services
Information Technology and Services
Case Study GasBuddy

Learn how GasBuddy uses Airship to deliver offers and drive new feature adoption at scale to over 80 million app users.

Read More
Airship case study
Sports
Sports
Case Study Sacramento Kings

Sacramento Kings Boost Fan Engagement with Airship

Read More

Video

Why Your CRM Strategy Should Include Cozy Onboarding

Video Thumbnail

Frequently Asked Questions(FAQ)

for Airship

What is Airship?

Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.

It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.

It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.

What is Airship used for?

Airship is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Loyalty Management .

What are the top features of Airship?

Alerts: popups & Notifications, Personalization and Ticketing are some of the top features of Airship.

Who uses Airship?

Airship is used by Retail, Media Production and Entertainment among other industries.

What are Airship alternatives?

Notificare, Swrve, OpenBack and Leanplum are popular alternatives for Airship.

Where is Airship located?

Airship is headquartered at 1225 W Burnside St, Suite 401, Portland, Oregon 97209, US.
lightning

Peers used Airship for engagement management and communication management

Airship Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.78/5 ★

Read Reviews (23)
Custom Reports

4.48/5 ★

Read Reviews (183)
Analytics

4.42/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.78/5 ★

Read Reviews (23)
Custom Reports

4.48/5 ★

Read Reviews (183)
Analytics

4.42/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Airship

Overall Risk Meter

Low Medium High

Top Failure Risks for Airship

Airship Feeds

How Leading Brands Deliver on the Promise of Mobile-First Customer Experience

Airship enhances mobile-first customer experiences with AI-driven tools, no-code solutions, and personalized journeys across channels, optimizing engagement and acquisition for various industries.

19/09/2024 - source

Build Email Engagement and Trust with BIMI

Marketers relying heavily on email promotions must effectively engage audiences or suffer the consequences. According to Airship’s research, 79% of global consumers ignore or delete emails from brands they’ve subscribed to at least half the time or more. If this startling statistic serves as a wake-up call to enhance your email strategy, one thing you […]

The post Build Email Engagement and Trust with BIMI  appeared first on Airship.

07/07/2024 - source

Airship’s Journey to Build an Innovative Customer Experience for Brands

Digital customer engagement is changing rapidly and staying ahead of the curve is not just an advantage; it’s a necessity. Airship has been at the forefront of this revolution, pioneering sophisticated, cross-channel experiences that resonate with consumers on a global scale.   In this article we will highlight our conversation with Mike Herrick, SVP of Technology […]

The post Airship’s Journey to Build an Innovative Customer Experience for Brands appeared first on Airship.

24/06/2024 - source

Airship Profile

Company Name

Airship

Company Website

https://www.airship.com/

HQ Location

1225 W Burnside St, Suite 401, Portland, Oregon 97209, US

Employees

251-500

Social

Financials

SERIES F