Airship Overview

This is a summary of the comprehensive capabilities and benefits of Airship based on over 1096 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Airship, Notificare, Swrve, OpenBack, Leanplum, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Airship is right for your needs? Our Cuspera AI engine can evaluate how Airship fits your specific business needs, industry, and context. Get your personalized assessment report today.

Airship supports business activities such as:

  • Engagement Management
  • Communication Management
  • Loyalty Management
  • Customer Case Management
  • Segmentation And Targeting

Airship can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Brand Engagement, Improve ROI, etc. It can help manage these activities if you use Mobile Text SMS E-Mail etc. for these needs. As a solution, Airship's capabilities include Alerts: Popups & Notifications, Personalization, Ticketing, etc.

Airship Retail Vertical is its biggest customer base.

Reviews

"Through the guidance of the account management team and technical support, we’ve been able to build this program that’s delivering so much revenue for the business and so much happiness for the customer. " - Perry Lally

Reviews

"...That speed and ease allowed us to focus on our core mission of delivering engaging, thoughtful and high-quality content...." Peer review by Kristen Holgerson, Director of Marketing and Promotion, WBUR, WBUR

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Airship.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Launch New Products
  • Grow Market Share
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Loyalty Management , as the business use cases that they have been most satisfied while using Airship.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Mobile

4.86/5 ★

Read Reviews (242)

"...That speed and ease allowed us to focus on our core mission of delivering engaging, thoughtful and high-quality content...."
engaging and following up

4.85/5 ★

Read Reviews (171)

"...Urban Airship s mobile engagement platform allows us to do just that, strengthening the bond between artists and their fans...."
Communication Management with Text SMS, E-Mail and Mobile

4.70/5 ★

Read Reviews (33)

"...The retailer drove increased purchase frequency by using Message Center to announce app-exclusive promotions to its entire user base. ..." Case Study Magazine Luiza
sending & publishing communications

2.58/5 ★

Read Reviews (3)

"...Neue Z rcher Zeitung (NZZ) is the Swiss newspaper of record and one of the oldest papers still published...."
tracking & monitoring communications

4.16/5 ★

Read Reviews (2)

"...The ability to send targeted, automated push notifications and track message effectiveness with analytics and A/B testing is a valuable tool for our apps...."
Loyalty Management with Promotions, Mobile and Coupons

4.94/5 ★

Read Reviews (33)

"...With an exciting new app to fuel its loyalty program, Caribou Coffee wanted a way to drive real-time engagement with on-the-go coffee lovers...." Case Study Caribou Coffee
identify target customers

4.47/5 ★

Read Reviews (5)

"...Having the ability to target and reach customers at every moment of their journey is fundamental to the cinema s marketing strategy...."
customise loyalty program

4.34/5 ★

Read Reviews (3)

"...Within one year of launching Airship Web Notifications, Asda saw incredible results, including a 40% conversion rate on abandoned carts and a 27% CTR on segmented notifications, including exclusive offers targeted to loyalty customers...."
create engagement based loyalty

3.88/5 ★

Read Reviews (2)

"...Executing push notification campaigns on a seasonal and periodic basis to notify customers about attractive coupons and clearance events to increase their engagement in loyalty program...."
PEER EXPERIENCES
Engagement Management with Mobile

4.86/5 ★

Read Reviews (242)

"...That speed and ease allowed us to focus on our core mission of delivering engaging, thoughtful and high-quality content...." Peer review by Kristen Holgerson, Director of Marketing and Promotion, WBUR, WBUR
engaging and following up

4.86/5 ★

Read Reviews (171)

Communication Management with Text SMS, E-Mail and Mobile

4.70/5 ★

Read Reviews (33)

"...The retailer drove increased purchase frequency by using Message Center to announce app-exclusive promotions to its entire user base. ..." Case Study Magazine Luiza
sending & publishing communications

4.70/5 ★

Read Reviews (3)

tracking & monitoring communications

4.70/5 ★

Read Reviews (2)

Loyalty Management with Promotions, Mobile and Coupons

4.94/5 ★

Read Reviews (33)

"...With an exciting new app to fuel its loyalty program, Caribou Coffee wanted a way to drive real-time engagement with on-the-go coffee lovers...." Case Study Caribou Coffee
identify target customers

4.94/5 ★

Read Reviews (5)

customise loyalty program

4.94/5 ★

Read Reviews (3)

create engagement based loyalty

4.94/5 ★

Read Reviews (2)

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1096 insights from peers and experts to help you assess how these Airship use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Perry Lally

Senior Product Manager

Asda

Through the guidance of the account management team and technical support, we’ve been able to build this program that’s delivering so much revenue for the business and so much happiness for the customer. Testimonial By Perry Lally

Chris Patti

CTO

AccuWeather

AccuWeather's proprietary severe weather processing systems in combination with Airship allow for critical near-instant delivery of severe weather notifications through our mobile applications. In many cases, seconds count in getting these life-saving alerts to our users so they spring into action. Testimonial By Chris Patti

Laurent Claramonte

Head of Data for Products and Services

Orange

We want to be on top when it comes to user experience. Airship has helped us improve our relationship with our customers. Testimonial By Laurent Claramonte
CUSTOMERS TESTIMONIALS

Perry Lally

Senior Product Manager

Asda

Through the guidance of the account management team and technical support, we’ve been able to build this program that’s delivering so much revenue for the business and so much happiness for the customer. Testimonial By Perry Lally

Chris Patti

CTO

AccuWeather

AccuWeather's proprietary severe weather processing systems in combination with Airship allow for critical near-instant delivery of severe weather notifications through our mobile applications. In many cases, seconds count in getting these life-saving alerts to our users so they spring into action. Testimonial By Chris Patti

Laurent Claramonte

Head of Data for Products and Services

Orange

We want to be on top when it comes to user experience. Airship has helped us improve our relationship with our customers. Testimonial By Laurent Claramonte

Case Studies

COMPANY CASE STUDIES
Case Study GSN Games

Learn how GSN Games has seen its metrics improve significantly through automation and better targeting with Airship.

Read More
Case Study Alaska Airlines

Learn how Alaska Airlines partnered with Airship to enhance the day-of-travel experience.

Read More
Case Study E.ON

E.ON Increases Product Adoption and Customer Retention with Airship

Read More

Frequently Asked Questions(FAQ)

for Airship

What is Airship?

Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.

What is Airship used for?

Airship is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Loyalty Management .

What are the top features of Airship?

Alerts: popups & Notifications, Personalization and Ticketing are some of the top features of Airship.

Who uses Airship?

Airship is used by Retail, Media Production and Entertainment among other industries.

What are Airship alternatives?

Notificare, Swrve, OpenBack and Leanplum are popular alternatives for Airship.

Where is Airship located?

Airship is headquartered at 1225 W Burnside St, Suite 401, Portland, Oregon 97209, US.

Popular Business Setting

for Airship

Top Industries

  • Retail
  • Media Production
  • Entertainment

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used Airship to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Airship

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.67/5 ★

Read Reviews (258)
Personalization

4.66/5 ★

Read Reviews (47)
Ticketing

3.99/5 ★

Read Reviews (9)
Recording

3.98/5 ★

Read Reviews (7)
Predictive analytics

3.99/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.67/5 ★

Read Reviews (258)
Personalization

4.66/5 ★

Read Reviews (47)
Ticketing

3.99/5 ★

Read Reviews (9)
Recording

3.98/5 ★

Read Reviews (7)
Predictive analytics

3.99/5 ★

Read Reviews (6)

IT and Other Capabilities

for Airship

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5 ★

Read Reviews (38)
Data Export

4.07/5 ★

Read Reviews (18)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5 ★

Read Reviews (38)
Data Export

4.07/5 ★

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.08/5 ★

Read Reviews (67)
Phone Support

3.79/5 ★

Read Reviews (3)
Chat Support

3.65/5 ★

Read Reviews (2)
Email Support

3.62/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.08/5 ★

Read Reviews (67)
Phone Support

3.79/5 ★

Read Reviews (3)
Chat Support

3.65/5 ★

Read Reviews (2)
Email Support

3.62/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.78/5 ★

Read Reviews (23)
Custom Reports

4.48/5 ★

Read Reviews (183)
Analytics

4.42/5 ★

Read Reviews (54)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.78/5 ★

Read Reviews (23)
Custom Reports

4.48/5 ★

Read Reviews (183)
Analytics

4.42/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Airship

Overall Risk Meter

Low Medium High

Top Failure Risks for Airship

Vendor Profile Details

Company Name

Airship

Company Website

https://www.airship.com/

HQ Location

1225 W Burnside St, Suite 401, Portland, Oregon 97209, US

Employees

251-500

Social

Financials

SERIES F