Flybuy: Use-Cases, Insights and Reviews | 2025 Cuspera

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Flybuy Pickup | Curbside Pickup Technology

Flybuy Overview

Flybuy by Radius Networks is an omnichannel location platform that excels in mobile marketing through its AI-powered location engine. This platform supports curbside pickup and Buy Online, Pick Up In-Store (BOPIS) strategies, enhancing customer engagement by offering smarter, faster, and simpler location-based solutions. Deployed in over 50 countries and more than 30,000 locations, Flybuy's technology is tailored for businesses aiming to optimize their operations and marketing efforts through precise location data. A notable feature is its ability to seamlessly integrate into existing systems, providing real-time location updates that improve service delivery and customer satisfaction.

Use Cases

Customers recommend Engagement Management, Upselling, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Flybuy.

Other use cases:

Lead Qualification: Technographic
Tracking & Monitoring Communications

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Business Priorities

Increase Sales & Revenue and Grow Market Share are the most popular business priorities that customers and associates have achieved using Flybuy.

Other priorities:

Acquire Customers
Enhance Customer Relationships
Improve Brand Engagement
Improve Consistency

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Flybuy Use-Cases and Business Priorities: Customer Satisfaction Data

Flybuy works with different mediums / channels such as Offline. On Premises. Mobile etc.

Flybuy's features include Personalization. and Flybuy support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Flybuy analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Radius Networks headquartered in Washington, DC offers their proximity-based mobile-marketing and engagement platform...." Peer review

Flybuy, belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Flybuy by Radius Networks is a leading location platform offering solutions like curbside pickup and BOPIS. Drive-thru services are also included.

Flybuy Customer wins, Customer success stories, Case studies

How can Flybuy enhance your Engagement Management process?

Romulus Restaurant Group (IHOP) - Restaurants

Flybuy helped Romulus Restaurant Group, which operates 104 IHOP restaurants, cut food waste by 90%. The platform improved order accuracy, reducing remakes and errors by 50%, saving $75,000 a year. Ch...argebacks and refunds for missing items dropped 14%, saving $125,000 annually. Staff used Flybuy's dashboard to track orders and communicate with customers, leading to 99% operational accuracy. These changes made off-premise operations more efficient and profitable.

Five Guys - Restaurants

Flybuy helped Five Guys cut wrong orders by 25% and wait times by 20%. The restaurant chain wanted to improve pickup and delivery for fresher food and fewer mistakes. Flybuy's pre-arrival alerts and ...dashboard tags let staff prepare orders at the right time and remember all items. Five Guys saw a 35% drop in missing items and happier customers. The solution improved food freshness and reduced refunds.

District Taco - Restaurants

Flybuy Notify helped District Taco increase store visits by 21%. The restaurant used Flybuy Notify to send special offers and prompt mobile orders when customers were nearby. This led to a 28% boost ...in special offer sales. District Taco saw more foot traffic and higher mobile order engagement. The CEO said reaching customers at the right time made a big difference.

Taco John’s - Restaurants

Flybuy’s Smart Fire technology helped Taco John’s boost mobile order sales by 70%. The restaurant chain used Flybuy’s location-based order fire system to improve order-ahead, drive-thru, and delivery.... Orders are prepared fresh when customers or drivers arrive, reducing wait times by 10%. Missing and incorrect items dropped by 23%. Taco John’s saw faster service, fresher food, and higher customer satisfaction with this digital order-ahead solution.

Peapod Digital Labs - Retail

Flybuy helped Peapod Digital Labs cut wait times by 70%. Staff got early alerts to prepare orders before customers arrived. 80% of customers said they would order again. 95% gave a 5/5 rating. The pi...ckup process became fast and easy. Store productivity and order accuracy improved.

Joann - Retail

Flybuy helped Joann improve their Buy Online Pickup In Store service for the busy Halloween season. The solution was deployed in all 865 stores in just weeks. Store associates could track customer ar...rival times and prioritize order fulfillment. As a result, 80% of customers waited less than 3 minutes for their order. Joann achieved a 4.87 out of 5 stars average customer satisfaction rating.

Flybuy Features

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Medium
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FEATURE	RATINGS AND REVIEWS
AI Powered	3.04/5 ★ Read Reviews (1)
Custom Reports	4.17/5 ★ Read Reviews (6)
Analytics	3.04/5 ★ Read Reviews (1)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.04/5 ★ Read Reviews (1)
Custom Reports	4.17/5 ★ Read Reviews (6)
Analytics	3.04/5 ★ Read Reviews (1)

Flybuy Integrations

Flybuy integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.33/5 ★

Read Reviews (2)

Software Failure Risk Guidance

for Flybuy

Top Failure Risks for Flybuy

Radius Networks News

Product 05/11/2025

Flybuy and Deliverect Announce New Integration to Power Smarter, Faster Order Handoffs for Restaurants

Product 13/10/2025

Flybuy Unveils Next-Generation Table Service Powered by Ultra-Wideband and AI

Flybuy has launched the next-generation Flybuy Table Service, leveraging ultra-wideband technology and AI to enhance in-store dining experiences. The cloud-based solution reduces the need for hardware, offering improved accuracy and efficiency. It allows restaurant staff to locate guests in real-time, streamlining service and reducing congestion. The system integrates with existing restaurant technologies and provides built-in analytics.

Product 08/10/2025

Flybuy Launches Next-Generation Table Service Solution

Flybuy has launched its next-generation Table Service solution, enhancing in-store dining with AI-powered location technology. The cloud-based system, leveraging ultra-wideband (UWB) technology, offers improved accuracy and efficiency with minimal hardware. It reduces counter congestion and enhances service flow, particularly in large dining settings. The solution supports seamless integration with existing systems and provides built-in analytics for operational insights.

Product 14/07/2025

Real-Time Order Tracking Just Got Smarter: New Integrations with Olo and QSR Automations

Flybuy has enhanced its Order Status Tracker by integrating with Olo and QSR Automations. This integration offers real-time order tracking, providing customers with live updates from order placement to handoff. The update includes in-app and web visibility, support for iOS Live Activities, and a branded user interface, improving customer satisfaction and reducing support inquiries.

More Flybuy News...

Radius Networks Profile

Company Name

Radius Networks

Company Website

https://www.flybuy.com/

HQ Location

3255 Grace St NW, Washington, DC 20007, US

Employees

11-50

Social

Financials

SERIES A