Flybuy Overview

Flybuy by Radius Networks is an omnichannel location platform that excels in mobile marketing through its AI-powered location engine. This platform supports curbside pickup and Buy Online, Pick Up In-Store (BOPIS) strategies, enhancing customer engagement by offering smarter, faster, and simpler location-based solutions. Deployed in over 50 countries and more than 30,000 locations, Flybuy's technology is tailored for businesses aiming to optimize their operations and marketing efforts through precise location data. A notable feature is its ability to seamlessly integrate into existing systems, providing real-time location updates that improve service delivery and customer satisfaction.

Use Cases

Customers recommend Engagement Management, Upselling, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Flybuy.

Other use cases:

  • Lead Qualification: Technographic
  • Tracking & Monitoring Communications
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Grow Market Share are the most popular business priorities that customers and associates have achieved using Flybuy.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Improve Consistency
See all business priorities See less business priorities

Flybuy Use-Cases and Business Priorities: Customer Satisfaction Data

Flybuy works with different mediums / channels such as Offline. On Premises. Mobile etc.

Flybuy's features include Personalization. and Flybuy support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Flybuy analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Radius Networks headquartered in Washington, DC offers their proximity-based mobile-marketing and engagement platform...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Radius Networks headquartered in Washington, DC offers their proximity-based mobile-marketing and engagement platform...." Peer review
"...Create a Smart Store Network and increase incremental revenue by promoting specific products or upselling customers based on their previous history, location, and traffic patterns. ..." Flybuy
"...Easily implement our technology to automate manual processes and watch sales increase, customer satisfaction skyrocket, and employee efficiency improve drastically. ..." Flybuy

Flybuy, belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Flybuy by Radius Networks is a leading location platform offering solutions like curbside pickup and BOPIS. Drive-thru services are also included.

Flybuy Customer wins, Customer success stories, Case studies

How does Flybuy address your Engagement Management Challenges?

 

Swensons Drive-In Rolls Out Flybuy Across All Locations to Power Seamless Pickup Experience for Guests and Delivery Drivers

Swensons Drive-In has implemented Flybuy's AI-powered location platform across all its locations to enhance the pickup experience for both guests and delivery drivers.

Read on →
 

Potbelly Rolls Out Flybuy Nationwide, Driving Higher Order Rates and Boosting App Engagement

Potbelly has launched Flybuy's AI-powered location platform across all its locations, enhancing off-premise capabilities and digital engagement. The integration includes Flybuy's Marketing Suite, off...ering real-time, personalized in-app messaging and order status updates. This rollout has increased order rates and app engagement, with Flybuy users showing higher spending and repeat visits, boosting Potbelly's digital and loyalty transformation.

Read on →
 

City Barbeque - Restaurants - Medium

Columbus, USA

Flybuy helped City Barbeque boost drive-thru loyalty check-ins from 4% to 15%. The system detects customers as they approach and sends loyalty info to the app and POS. This removes the need for manua...l check-ins. Digital menu boards show customer names and offers. Guests now enjoy faster service and a more personal experience.

 

Five Guys - Restaurants - Large

Lorton, USA

Flybuy helped Five Guys cut wait times by 20% and reduce wrong orders by 25%. The restaurant chain used Flybuy's pre-arrival alerts to prepare food only when customers or delivery drivers were close.... This kept food fresh and improved the pickup and delivery experience. Flybuy's dashboard tags also cut missing items by 35%. Staff and customers liked the new system, leading to fewer refunds and happier guests.

 

District Taco - Restaurants - Medium

Washington, USA

Flybuy Notify helped District Taco increase store visits by 21%. The restaurant used location-based notifications to prompt customers to visit when nearby. District Taco also sent special offers and ...encouraged mobile orders. This led to a 28% boost in special offer sales. The CEO said reaching customers at the right time made a big difference.

 

Romulus Restaurant Group (IHOP franchisee) - Restaurants - Large

USA

Flybuy helped Romulus Restaurant Group, an IHOP franchisee, cut food waste by 90%. The group saved $125,000 a year and reduced order errors by 50%. Flybuy's dashboard improved communication and order... accuracy for off-premise orders. Staff used "Tags" to track frequently-forgotten items. The solution led to faster handoffs and fewer chargebacks and refunds.

Flybuy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5

Read Reviews (1)
Custom Reports

4.17/5

Read Reviews (6)
Analytics

3.04/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5

Read Reviews (1)
Custom Reports

4.17/5

Read Reviews (6)
Analytics

3.04/5

Read Reviews (1)

Flybuy Integrations

Flybuy integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

Software Failure Risk Guidance

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for Flybuy

Top Failure Risks for Flybuy

Radius Networks News

Partnership

Flybuy Powers New Location-Triggered Gamification Experiences that ...

Flybuy has partnered with Brame and Thanx to introduce location-triggered gamification, enhancing customer engagement through interactive mobile experiences. This collaboration allows brands to offer real-time, proximity-based games, boosting engagement and loyalty. District Taco's recent campaign using this technology saw a 20% engagement rate and increased loyalty sign-ups. Flybuy's platform expansion continues to transform customer interactions with dynamic, rewarding experiences.

Product

Flybuy Launches "Flybuy AI Agents:" Agentic AI That Autonomously Fixes Bad Customer Experiences in Real Time, Before Brands Even Know There's a Problem

Flybuy has introduced "Flybuy AI Agents," a new AI-driven solution designed to autonomously address and resolve customer experience issues in real-time, enhancing brand interactions by preemptively fixing problems before they are noticed by brands.

Product

Flybuy Launches Flybuy AI Agents: Agentic AI That Autonomously Fixes Bad Customer Experiences in Real Time, Before Brands Even Know Theres a Problem

Flybuy has launched Flybuy AI Agents, an autonomous AI system designed to enhance customer experiences for restaurants, retail, and hospitality brands. This system autonomously detects and resolves customer experience issues in real time, offering personalized solutions like upsells, recoveries, and retention strategies. It aims to optimize operations and improve customer satisfaction without increasing frontline workload.

Product

Flybuy Launches "Flybuy AI Agents:" Agentic AI That ...

Flybuy has launched Flybuy AI Agents, an autonomous AI system designed for restaurants, retail, and hospitality. This system detects and resolves customer experience and operational issues in real-time, offering features like autonomous upsell, recovery, retention, and operational optimization. It aims to enhance customer interactions without increasing the workload on frontline teams, providing a seamless and proactive service experience.

Radius Networks Profile

Company Name

Radius Networks

Company Website

https://www.flybuy.com/

HQ Location

3255 Grace St NW, Washington, DC 20007, US

Employees

11-50

Social

Financials

SERIES A