Punchh Platform Overview
This is a summary of the comprehensive capabilities and benefits of Punchh Platform based on over 889 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Punchh Platform, Resonate, Everflow, beckon, GetApp, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Punchh Platform is right for your needs? Our Cuspera AI engine can evaluate how Punchh Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
Punchh Platform supports business activities such as:
- Loyalty Management
- Engagement Management
- Lifetime Value Management
- Campaign Management
- Social Media Analytics
Punchh Platform can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Customer Life Time Value, Increase Sales & Revenue, Improve Brand Engagement, etc. It can help manage these activities if you use Mobile Promotions Offline etc. for these needs. As a solution, Punchh Platform's capabilities include Personalization, Rewards, Gamification, etc.
Punchh Platform Marketing and Advertising Vertical is its biggest customer base.
Reviews
"...We needed online ordering, but also wanted to enable guests to use gift cards, while earning and redeeming loyalty rewards...." Teriyaki Madness Increases Loyalty Traffic 10% YoY
Cuspera Reviews
31 buyers and buying teams have used Cuspera to assess how well Punchh Platform solved their Marketing Data Intelligence needs. Cuspera uses 889 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Punchh Platform.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Lifetime Value Management , as the business use cases that they have been most satisfied while using Punchh Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Mobile and Promotions |
4.94/5 ★ |
"...We needed online ordering, but also wanted to enable guests to use gift cards, while earning and redeeming loyalty rewards...." Teriyaki Madness Increases Loyalty Traffic 10% YoY |
| customise loyalty program |
4.87/5 ★ |
"...See how restaurants, c-stores and retailers leverage the Punchh Platform to modernize their mobile marketing initiatives and optimize their customer loyalty programs. ..." Resources |
| identify target customers |
4.74/5 ★ |
"...Punchh uses a sophisticated machine learning model, that restaurants, grocery stores, convenience stores, and dollar stores can run campaigns that take into account the predictive lifetime value of any given customer, or target a group of customers within a specific PCLV range...." The Future of Foodservice is Bright if you Know What Your Customer is Worth |
| create engagement based loyalty |
4.32/5 ★ |
"...See how enterprises are leveraging the Punchh Platform to create relevant customer experiences that drive engagement, loyalty and revenue. ..." Punchh Current Enterprise Customers |
| track program performance |
3.42/5 ★ |
"...The use of Punchh is best left to organizations that have a real need for loyalty tracking and consumer insights gained from loyalty programs...." Peer review by Chandler Elmore, Digitial Media Manager, Taco John's International, Inc. |
| Engagement Management with Offline, Point Of Sale and Mobile |
4.92/5 ★ |
"...The new integrations with Olo, Punchh and SynergySuite give our customers even more digital engagement options and deliver the following: ..." Appetize Quick Service Platform Adds Olo, Punchh and SynergySuite Integrations |
| engaging and following up |
4.89/5 ★ |
"...Although a brand or retailer has all the customer data including purchasing behavior from the POS, online purchasing data, CRM data and loyalty/email engagement data; it often only exists in silos...." Punchh: Helping Retailers Understand Online and In-store Customers with their AI/ML Platform | |
| Lifetime Value Management with Mobile |
4.90/5 ★ |
"...We believe it s rare for a retail-focused company to break into a Magic Quadrant and feel this is further proof of Punchh s unique ability to leverage machine learning and AI to personalize customer journeys and maximize lifetime value online and offline, said Shyam Rao, CEO of Punchh...." Punchh Recognized in Gartner s 2019 Magic Quadrant for Mobile Marketing Platforms |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Mobile and Promotions |
4.94/5 ★ |
"...We needed online ordering, but also wanted to enable guests to use gift cards, while earning and redeeming loyalty rewards...." Teriyaki Madness Increases Loyalty Traffic 10% YoY |
|
| customise loyalty program |
4.94/5 ★ |
| identify target customers |
4.94/5 ★ |
| create engagement based loyalty |
4.94/5 ★ |
| track program performance |
4.94/5 ★ |
| Engagement Management with Offline, Point Of Sale and Mobile |
4.92/5 ★ |
"...The new integrations with Olo, Punchh and SynergySuite give our customers even more digital engagement options and deliver the following: ..." Appetize Quick Service Platform Adds Olo, Punchh and SynergySuite Integrations |
|
| engaging and following up |
4.92/5 ★ |
| Lifetime Value Management with Mobile |
4.90/5 ★ |
"...We believe it s rare for a retail-focused company to break into a Magic Quadrant and feel this is further proof of Punchh s unique ability to leverage machine learning and AI to personalize customer journeys and maximize lifetime value online and offline, said Shyam Rao, CEO of Punchh...." Punchh Recognized in Gartner s 2019 Magic Quadrant for Mobile Marketing Platforms |
|
27+ more Business Use Cases
Our AI advisor, Wyz, harnessed 889 insights from peers and experts to help you assess how these Punchh Platform use cases fit your Marketing Data Intelligence needs.
Frequently Asked Questions(FAQ)
for Punchh Platform
What is Punchh Platform?
What is Punchh Platform used for?
What are the top features of Punchh Platform?
Who uses Punchh Platform?
What are Punchh Platform alternatives?
Where is Punchh Platform located?
Popular Business Setting
for Punchh Platform
Top Industries
- Marketing and Advertising
- Restaurants
Popular in
- Enterprise
- Small Business
- Mid Market
Peers used Punchh Platform to Enhance customer relationships and Acquire customers
Punchh Platform Alternatives
Peer and Expert Opinion on Features
for Punchh Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (59) |
| Rewards | Read Reviews (24) |
| Gamification | Read Reviews (24) |
| Dashboard | Read Reviews (22) |
| Micro customer segmenting | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (59) |
| Rewards | Read Reviews (24) |
| Gamification | Read Reviews (24) |
| Dashboard | Read Reviews (22) |
| Micro customer segmenting | Read Reviews (9) |
IT and Other Capabilities
for Punchh Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (32) |
| Data Import | Read Reviews (43) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (32) |
| Data Import | Read Reviews (43) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (34) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (34) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (63) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (109) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (63) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (109) |
Software Failure Risk Guidance
?for Punchh Platform
Overall Risk Meter
Top Failure Risks for Punchh Platform
Vendor Profile Details
Company Name
Punchh
Company Website
https://punchh.com/HQ Location
San Mateo, California
Employees
251-500
Social
Financials
SERIES B
Get a personalised risk report for Punchh Platform
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Punchh Platform may get in touch with you regarding your request.
Request Custom Quote
Punchh will get in touch with you regarding your request.