fishbowl Overview
Fishbowl empowers restaurants to boost their ROI by leveraging its specialized marketing platform. This tool integrates customer data from diverse sources such as POS systems, mobile apps, and loyalty programs, creating comprehensive 360-degree guest profiles. These profiles enable restaurants to craft targeted marketing campaigns that enhance customer lifetime value. Fishbowl's platform automates campaign management based on guest behavior, ensuring personalized engagement. By consolidating guest data, it eliminates silos, providing restaurants with actionable insights for informed decision-making. This leads to improved guest acquisition and retention strategies, ultimately driving business growth.
Use Cases
Customers recommend Helpdesk Management, Order Management, Forecasting, as the business use cases that they have been most satisfied with while using fishbowl.
Business Priorities
Acquire Customers and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using fishbowl.
fishbowl Use-Cases and Business Priorities: Customer Satisfaction Data
fishbowl works with different mediums / channels such as Phone Calls.
fishbowl's features include Personalization, Dashboard, Widgets, etc. and fishbowl support capabilities include Email Support, Chat Support, Phone Support, etc. also fishbowl analytics capabilities include Analytics, and Custom Reports.
Reviews
"...As a contract manufacturer, it's what sold us on Fishbowl...." Peer review by Tony Berlingieri
fishbowl, SurveyMethods, Medallia Agent Connect, Zenloop, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Fishbowl boosts ROI by refining guest insights with its CDP, CRM, and marketing automation tools. These solutions are tailored for restaurants.
Popular Business Setting
for fishbowl
Top Industries
- Manufacturing
- Food & Beverages
- Consumer Goods
Popular in
- Small Business
- Mid Market
- Enterprise
fishbowl is popular in Manufacturing, Food & Beverages, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on fishbowl Use Cases
What benefits does fishbowl offer for Helpdesk Management?
How efficiently Does fishbowl manage your Order Management?
What Are the key features of fishbowl for Forecasting?
What benefits does fishbowl offer for Onboarding?
How does fishbowl facilitate Sales Document Management?
11 buyers and buying teams have used Cuspera to assess how well fishbowl solved their Customer Feedback Management needs. Cuspera uses 3235 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Video
Fishbowl Drive | Cloud-Based Inventory & Warehousing
Frequently Asked Questions(FAQ)
for fishbowl
What is fishbowl used for?
What are the top features of fishbowl?
Who uses fishbowl?
What are fishbowl alternatives?
Where is fishbowl located?
Peers used fishbowl for helpdesk management and order management
fishbowl Competitors
fishbowl Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (453) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (453) |
fishbowl Integrations
fishbowl integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for fishbowl
Software Failure Risk Guidance
?for fishbowl
Overall Risk Meter
Top Failure Risks for fishbowl
Fishbowl, Inc News
Personica Announces Rebrand to Fishbowl, Champions Fishbowl GRM Tool | Fishbowl News
Personica has rebranded to Fishbowl, emphasizing its legacy and brand recognition in the restaurant marketing industry. The rebrand includes the launch of Fishbowl GRM, a tool to help restaurant owners manage guest relationships using their own data. This move underscores Fishbowl's commitment to innovative marketing solutions tailored for the restaurant sector.
Fishbowl Appoints Adam Ochstein as New CEO to Accelerate Growth and Complete Recapitalization | Fishbowl News
Fishbowl has appointed Adam Ochstein as its new CEO to drive growth and complete a recapitalization. Ochstein, with extensive experience in restaurant technology, previously led StratEx HR and contributed to Toast's offerings. The recapitalization, supported by STG and BlackRock, aims to enhance product development and market expansion.
Press Release: Fishbowl Announces Partnership with Breez to Revolutionize Restaurant Operations with Fishbowl Kiosk | Fishbowl News
Fishbowl has partnered with Breez to introduce the AI-powered Fishbowl Kiosk, enhancing restaurant operations through features like AI voice activation and RFID. This partnership, part of Fishbowl's Connections Marketplace, aims to boost efficiency and revenue for restaurants by reducing labor costs and increasing ticket sizes.
Fishbowl Partners with Thanx to Boost Rewards Management Flexibility for Customers | Fishbowl News
Fishbowl has partnered with Thanx to enhance rewards management flexibility for restaurant customers. This collaboration aims to improve guest engagement and transaction processes, leveraging Thanx's loyalty platform and Fishbowl's marketing and analytics capabilities.
Fishbowl, Inc Profile
Company Name
Fishbowl, Inc
Company Website
https://www.fishbowl.com/HQ Location
44 Canal Center Plaza, Suite 500, Alexandria, VA 22314, US
Social
