fishbowl Overview
This is a summary of the comprehensive capabilities and benefits of fishbowl based on over 3235 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
fishbowl, Wonderflow, CheckMarket Survey, Voxco, Blue Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if fishbowl is right for your needs? Our Cuspera AI engine can evaluate how fishbowl fits your specific business needs, industry, and context. Get your personalized assessment report today.
fishbowl supports business activities such as:
- Helpdesk Management
- Order Management
- Forecasting
- Training & Onboarding
- Sales Document Management
fishbowl can help you with many business goals, such as Acquire Customers, Improve Customer Satisfaction, Improve Efficiency, Increase Sales & Revenue, Grow Market Share, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, fishbowl's capabilities include Personalization, Dashboard, Widgets, etc.
fishbowl Manufacturing Vertical is its biggest customer base.
Reviews
"...Each time I call for assistance I receive helpful support, which gets to the bottom of whatever issue I'm having. . ...." Peer review by Jim W., Consumer Goods
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well fishbowl solved their Customer Feedback Management needs. Cuspera uses 3235 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Acquire Customers and Improve Customer Satisfaction are the most popular business priorities peers achieved using fishbowl.
Use Cases
Peers recommend Helpdesk Management , Order Management , Forecasting , as the business use cases that they have been most satisfied while using fishbowl.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.76/5 ★ |
"...Each time I call for assistance I receive helpful support, which gets to the bottom of whatever issue I'm having. . ...." Peer review by Jim W., Consumer Goods |
| Order Management |
4.94/5 ★ |
"...Quickbooks, being an excellent accounting software, was not adequate for our inventory management or ordering...." Peer review by Dan Geenen |
| Forecasting |
4.59/5 ★ |
"...Being an employee at a relatively small company, I have many responsibilities ranging from order entry and sales to data analysis and inventory forecasting...." Peer review by Adam Bushman |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.76/5 ★ |
"...Each time I call for assistance I receive helpful support, which gets to the bottom of whatever issue I'm having. . ...." Peer review by Jim W., Consumer Goods |
|
| Order Management |
4.94/5 ★ |
"...Quickbooks, being an excellent accounting software, was not adequate for our inventory management or ordering...." Peer review by Dan Geenen |
|
| Forecasting |
4.59/5 ★ |
"...Being an employee at a relatively small company, I have many responsibilities ranging from order entry and sales to data analysis and inventory forecasting...." Peer review by Adam Bushman |
|
32+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3235 insights from peers and experts to help you assess how these fishbowl use cases fit your Customer Feedback Management needs.
Frequently Asked Questions(FAQ)
for fishbowl
What is fishbowl used for?
What are the top features of fishbowl?
Who uses fishbowl?
What are fishbowl alternatives?
Where is fishbowl located?
Popular Business Setting
for fishbowl
Top Industries
- Manufacturing
- Food & Beverages
- Consumer Goods
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used fishbowl to Acquire customers and Improve customer satisfaction
fishbowl Alternatives
Peer and Expert Opinion on Features
for fishbowl
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (46) |
| Dashboard | Read Reviews (30) |
| Widgets | Read Reviews (28) |
| Calculator | Read Reviews (15) |
| Survey themes library | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (46) |
| Dashboard | Read Reviews (30) |
| Widgets | Read Reviews (28) |
| Calculator | Read Reviews (15) |
| Survey themes library | Read Reviews (14) |
IT and Other Capabilities
for fishbowl
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (194) |
| Data Import | Read Reviews (554) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (194) |
| Data Import | Read Reviews (554) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (81) |
| Chat Support | Read Reviews (116) |
| Phone Support | Read Reviews (140) |
| 24/7 Support | Read Reviews (869) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (81) |
| Chat Support | Read Reviews (116) |
| Phone Support | Read Reviews (140) |
| 24/7 Support | Read Reviews (869) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (453) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (453) |
Software Failure Risk Guidance
?for fishbowl
Overall Risk Meter
Top Failure Risks for fishbowl
Vendor Profile Details
Company Name
Fishbowl
Company Website
https://www.fishbowl.com/HQ Location
44 Canal Center Plaza, Suite 500, Alexandria, VA 22314, US
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