Product Business Settings

fishbowl is popular in Manufacturing, Food & Beverages, and Consumer Goods industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

E-Commerce Platform
Live Chat
Social Media Marketing
Video Advertising

fishbowl Product Overview

Fishbowl empowers restaurants to boost their ROI by leveraging its specialized marketing platform. This tool integrates customer data from diverse sources such as POS systems, mobile apps, and loyalty programs, creating comprehensive 360-degree guest profiles. These profiles enable restaurants to craft targeted marketing campaigns that enhance customer lifetime value. Fishbowl's platform automates campaign management based on guest behavior, ensuring personalized engagement. By consolidating guest data, it eliminates silos, providing restaurants with actionable insights for informed decision-making. This leads to improved guest acquisition and retention strategies, ultimately driving business growth.

How satisfied the customers are with fishbowl use-cases

Reviews

"...The team at Fishbowl understands that I am working with time constraints and they are quick to answer my call for help!..." Peer review by Lesa L., Inventory Accountant, Manufacturing

fishbowl Customer Insights, Testimonials and Case Studies

How does fishbowl facilitate Helpdesk Management?

How can fishbowl enhance your Order Management process?

How does fishbowl facilitate Forecasting?

What solutions does fishbowl provide for Onboarding?

Why is fishbowl the best choice for Sales Document Management?

What is fishbowl used for?

fishbowl is a Customer Feedback Management Software mainly used by its customers to Acquire Customers and Improve Customer Satisfaction by Helpdesk Management, Order Management and Forecasting .

What are the top features of fishbowl?

Personalization, Dashboard and Widgets are some of the top features of fishbowl.

Who uses fishbowl?

fishbowl is used by Manufacturing, Food & Beverages and Consumer Goods among other industries.

What are fishbowl alternatives?

Where is fishbowl located?

fishbowl is headquartered at 44 Canal Center Plaza, Suite 500, Alexandria, VA 22314, US.

11 buyers and buying teams have used Cuspera to assess how well fishbowl solved their Customer Feedback Management needs. Cuspera uses 3235 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Fishbowl Drive | Cloud-Based Inventory & Warehousing

Video Thumbnail
lightning

Peers used fishbowl for helpdesk management and order management

fishbowl Competitors

fishbowl Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.11/5 ★

Read Reviews (40)
Custom Reports

2.64/5 ★

Read Reviews (453)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.11/5 ★

Read Reviews (40)
Custom Reports

2.64/5 ★

Read Reviews (453)

fishbowl Integrations

fishbowl integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.68/5 ★

Read Reviews (194)
Data Import

2.90/5 ★

Read Reviews (554)

Shippo

4.75 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

SalesIn

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Crisp Customer Messaging Platform

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Resolver

4.08 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Endicia

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for fishbowl

Cision Media Monitoring

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Canva

4.69 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Cisco Workplace Analytics

3.92 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Apollo.io platform

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for fishbowl

Overall Risk Meter

Low Medium High

Top Failure Risks for fishbowl

Fishbowl, Inc News

Company
 

Personica Announces Rebrand to Fishbowl, Champions Fishbowl GRM Tool | Fishbowl News

Personica has rebranded to Fishbowl, emphasizing its legacy and brand recognition in the restaurant marketing industry. The rebrand includes the launch of Fishbowl GRM, a tool to help restaurant owners manage guest relationships using their own data. This move underscores Fishbowl's commitment to innovative marketing solutions tailored for the restaurant sector.

Read more →
Executive
 

Fishbowl Appoints Adam Ochstein as New CEO to Accelerate Growth and Complete Recapitalization | Fishbowl News

Fishbowl has appointed Adam Ochstein as its new CEO to drive growth and complete a recapitalization. Ochstein, with extensive experience in restaurant technology, previously led StratEx HR and contributed to Toast's offerings. The recapitalization, supported by STG and BlackRock, aims to enhance product development and market expansion.

Read more →
Partnership
 

Press Release: Fishbowl Announces Partnership with Breez to Revolutionize Restaurant Operations with Fishbowl Kiosk | Fishbowl News

Fishbowl has partnered with Breez to introduce the AI-powered Fishbowl Kiosk, enhancing restaurant operations through features like AI voice activation and RFID. This partnership, part of Fishbowl's Connections Marketplace, aims to boost efficiency and revenue for restaurants by reducing labor costs and increasing ticket sizes.

Read more →
Partnership
 

Fishbowl Partners with Thanx to Boost Rewards Management Flexibility for Customers | Fishbowl News

Fishbowl has partnered with Thanx to enhance rewards management flexibility for restaurant customers. This collaboration aims to improve guest engagement and transaction processes, leveraging Thanx's loyalty platform and Fishbowl's marketing and analytics capabilities.

Read more →

Fishbowl, Inc Profile

Company Name

Fishbowl, Inc

Company Website

https://www.fishbowl.com/

HQ Location

44 Canal Center Plaza, Suite 500, Alexandria, VA 22314, US

Social

Facebook Linkedin Twitter