Zenloop Overview
This is a summary of the comprehensive capabilities and benefits of Zenloop based on over 3769 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Zenloop, AskNicely, InMoment, GetFeedback, Qualaroo, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Zenloop is right for your needs? Our Cuspera AI engine can evaluate how Zenloop fits your specific business needs, industry, and context. Get your personalized assessment report today.
Zenloop supports business activities such as:
- Collecting Feedback
- Loyalty Management
- Contact List Management
- Advertisement
- Lifetime Value Management
Zenloop can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, Increase Sales & Revenue, Improve ROI, Increase Customer Life Time Value, etc. It can help manage these activities if you use Promotions for these needs. As a solution, Zenloop's capabilities include Embedded Survey Forms, Personalization, Calculator, etc.
Zenloop was founded in 2016. Internet Vertical is its biggest customer base.
Reviews
"By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.. " - Martin Gödicke
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Zenloop solved their Customer Feedback Management needs. Cuspera uses 3769 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Zenloop.
Use Cases
Peers recommend Collecting Feedback , Loyalty Management , Contact List Management , as the business use cases that they have been most satisfied while using Zenloop.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Collecting Feedback with Promotions |
4.89/5 ★ |
"...Thus Zenloop NPS is one of our most important tools that help us mastering the digital transformation...." Peer review by Anonymous Reviewer |
measuring net promoter score |
4.90/5 ★ |
"...Our Net Promoter System (NPS) software uncovers scope for improvement by smartly leveraging the power of artificial intelligence and self-learning algorithms...." Peer review |
Measuring CSAT |
4.92/5 ★ |
"...Alternatively, companies can also ask customers about their satisfaction with their opening or support times...." Customer Surveys Done Right |
Loyalty Management |
4.96/5 ★ |
"...By bringing feedback together in one central location, companies save time, which they can instead invest in targeted customer relationship management. ..." Feedback Software |
customise loyalty program |
4.96/5 ★ |
"...During his investigation, it became clear that there is no need for complex studies to measure customer loyalty ...." What is NPS |
identify target customers |
4.74/5 ★ |
"...The goal of customer life cycle marketing is to persuade a customer to continue his customer journey with targeted measures such as email newsletters and offers...." Customer Experience: positive Customer Experience as a Success Factor |
Contact List Management |
4.68/5 ★ |
"...This gives employees insight into how customers are doing, even if they themselves do not have direct customer contact in their daily work...." Case Study die kartenmacherei |
contacts history |
3.51/5 ★ |
"...Existing and past customers...." NPS : Directly Determine Customer Satisfaction |
creating contact list |
3.21/5 ★ |
"...Personal contact creates trust...." Voice of the Customer (VoC) |
PEER EXPERIENCES | |
---|---|
Collecting Feedback with Promotions |
4.89/5 ★ |
"...Thus Zenloop NPS is one of our most important tools that help us mastering the digital transformation...." Peer review by Anonymous Reviewer |
|
measuring net promoter score |
4.89/5 ★ |
Measuring CSAT |
4.89/5 ★ |
Loyalty Management |
4.96/5 ★ |
"...By bringing feedback together in one central location, companies save time, which they can instead invest in targeted customer relationship management. ..." Feedback Software |
|
customise loyalty program |
4.96/5 ★ |
identify target customers |
4.96/5 ★ |
Contact List Management |
4.68/5 ★ |
"...This gives employees insight into how customers are doing, even if they themselves do not have direct customer contact in their daily work...." Case Study die kartenmacherei |
|
contacts history |
4.68/5 ★ |
creating contact list |
4.68/5 ★ |
51+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3769 insights from peers and experts to help you assess how these Zenloop use cases fit your Customer Feedback Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.. Testimonial By Martin Gödicke |
|
zenloop saves us time-consuming and manual analyses. With the Smart Labels, we can evaluate qualitative feedback from our customers in minutes. Testimonial By Jens Griebler |
|
With zenloop, we identify our customers' biggest pain points along their customer journey and can determine effective action measures to be taken. Testimonial By Julia Dimmler |
CUSTOMERS | TESTIMONIALS |
---|---|
Martin Gödicke Senior Vice President Marketing Contorion |
By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.. Testimonial By Martin Gödicke |
Jens Griebler Head of CRM Deichmann |
zenloop saves us time-consuming and manual analyses. With the Smart Labels, we can evaluate qualitative feedback from our customers in minutes. Testimonial By Jens Griebler |
Julia Dimmler CRM Lead Betty Bossi |
With zenloop, we identify our customers' biggest pain points along their customer journey and can determine effective action measures to be taken. Testimonial By Julia Dimmler |
Case Studies
COMPANY | CASE STUDIES |
---|---|
Case Study CaseableRead More |
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Case Study KELLER Group GmbHRead More |
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Case Study AroundhomeRead More |
Frequently Asked Questions(FAQ)
for Zenloop
What is Zenloop?
What is Zenloop used for?
What are the top features of Zenloop?
Who uses Zenloop?
What are Zenloop alternatives?
Where is Zenloop located?
Popular Business Setting
for Zenloop
Top Industries
- Internet
- Consumer Goods
- Retail
Popular in
- Mid Market
- Enterprise
- Small Business
Zenloop Alternatives
Peer and Expert Opinion on Features
for Zenloop
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Embedded survey forms | Read Reviews (458) |
Personalization | Read Reviews (69) |
Calculator | Read Reviews (47) |
Dashboard | Read Reviews (25) |
Recording | Read Reviews (21) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Embedded survey forms | Read Reviews (458) |
Personalization | Read Reviews (69) |
Calculator | Read Reviews (47) |
Dashboard | Read Reviews (25) |
Recording | Read Reviews (21) |
IT and Other Capabilities
for Zenloop
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (51) |
Data Import | Read Reviews (263) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (51) |
Data Import | Read Reviews (263) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (17) |
24/7 Support | Read Reviews (342) |
Email Support | Read Reviews (11) |
Phone Support | Read Reviews (11) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (17) |
24/7 Support | Read Reviews (342) |
Email Support | Read Reviews (11) |
Phone Support | Read Reviews (11) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Analytics | Read Reviews (189) |
Custom Reports | Read Reviews (141) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Analytics | Read Reviews (189) |
Custom Reports | Read Reviews (141) |
Software Failure Risk Guidance
?for Zenloop
Overall Risk Meter
Top Failure Risks for Zenloop
Vendor Profile Details
HQ Location
zenloop GmbH, Brunnenstraße 196, 10119 Berlin
Employees
11-50
Social
Financials
SERIES A