SurveyMethods Overview

Surveymethods offers award-winning, user-friendly online survey software with advanced data analysis and email newsletters. A comprehensive survey API is also provided, and a free trial is available.

Use Cases

Customers recommend Customer Feedback Management, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using SurveyMethods.

Other use cases:

  • Engagement Management
  • Online Polls
  • Scheduling Post To Social Media
  • Market Research
  • Create Learning Path
  • Products & Pricelist Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using SurveyMethods.

Other priorities:

  • Launch New Products
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

SurveyMethods Use-Cases and Business Priorities: Customer Satisfaction Data

SurveyMethods works with different mediums / channels such as Newsletter. Phone Calls. and E-Mail.

SurveyMethods's features include Feedback Surveys, Templates, Personalization, etc. and SurveyMethods support capabilities include Chat Support, 24/7 Support, Email Support, etc. also SurveyMethods analytics capabilities include Custom Reports, and Analytics.

Reviews

"We have tried a number of applications but none had the flexibility, range of tools, selection of output types, and the ease of use that SurveyMethods provides. We have staff at various levels of aptitude with computer applications and all are produ...cing useful reports with very minimal training. Simply put, there is nothing like SurveyMethods." - Ralph La Tella

SurveyMethods, SmileBack, Medallia Agent Connect, Simplesat, Delighted platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SurveyMethods

Top Industries

  • Internet
  • Hospital & Health Care
  • Education

Popular in

  • Small Business
  • Enterprise
  • Mid Market

SurveyMethods is popular in Internet, Hospital & Health Care, and Education and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on SurveyMethods Use Cases

Why is SurveyMethods the best choice for Customer Feedback Management?

How can SurveyMethods optimize your Helpdesk Management Workflow?

How does SurveyMethods facilitate Sending & Publishing Communications?

What makes SurveyMethods ideal for Engagement Management?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SurveyMethods solved their Customer Feedback Management needs. Cuspera uses 855 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
SurveyMethods testimonial

Ralph La Tella

Health Information Mgmt Association of Australia

We have tried a number of applications but none had the flexibility, range of tools, selection of output types, and the ease of use that SurveyMethods provides. We have staff at various levels of aptitude with computer applications and all are producing useful reports with very minimal training. Si...mply put, there is nothing like SurveyMethods.

Testimonial By Ralph La Tella
SurveyMethods testimonial

Neil Alperstein

Professor

Loyola University Maryland

We have been using SurveyMethods for approximately four years to train students in online research techniques. To date we have sent out into the world several hundred young professionals with sophisticated online survey skills. SurveyMethods is easy to learn, use and adapt to various situations be ...they for business, non-profit organizations or education. We have attempted to utilize other online survey research services, but none provides the flexibility and adaptability that Survey Methods provides.

Testimonial By Neil Alperstein
SurveyMethods testimonial

Gene Brumblay

Make-A-Wish Foundation® of America

We have been using SurveyMethods to conduct website visitor surveys and internal surveys. We’ve found the tool to be both easy to use and very accommodating. We’re very pleased with the product and SurveyMethod’s responsiveness. Testimonial By Gene Brumblay
CUSTOMERS TESTIMONIALS
SurveyMethods testimonial

Ralph La Tella

Health Information Mgmt Association of Australia

We have tried a number of applications but none had the flexibility, range of tools, selection of output types, and the ease of use that SurveyMethods provides. We have staff at various levels of aptitude with computer applications and all are producing useful reports with very minimal training. Si...mply put, there is nothing like SurveyMethods.

Testimonial By Ralph La Tella
SurveyMethods testimonial

Neil Alperstein

Professor

Loyola University Maryland

We have been using SurveyMethods for approximately four years to train students in online research techniques. To date we have sent out into the world several hundred young professionals with sophisticated online survey skills. SurveyMethods is easy to learn, use and adapt to various situations be ...they for business, non-profit organizations or education. We have attempted to utilize other online survey research services, but none provides the flexibility and adaptability that Survey Methods provides.

Testimonial By Neil Alperstein
SurveyMethods testimonial

Gene Brumblay

Make-A-Wish Foundation® of America

We have been using SurveyMethods to conduct website visitor surveys and internal surveys. We’ve found the tool to be both easy to use and very accommodating. We’re very pleased with the product and SurveyMethod’s responsiveness. Testimonial By Gene Brumblay

Case Studies

COMPANY INDUSTRY CASE STUDIES
SurveyMethods case study
Internet
Internet
Case Study Zapier

Integrate SurveyMethods with Third-Party Applications Using Zapier

Read More
SurveyMethods case study
Internet
Internet
Case Study Zapier

Integrate SurveyMethods with Third-Party Applications Using Zapier

Read More
SurveyMethods case study
Internet
Internet
Case Study Zapier

Integrate SurveyMethods with Third-Party Applications Using Zapier

Read More

Frequently Asked Questions(FAQ)

for SurveyMethods

What is SurveyMethods used for?

SurveyMethods is a Customer Feedback Management Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Customer Feedback Management, Helpdesk Management and Sending & Publishing Communications .

What are the top features of SurveyMethods?

Feedback surveys, Templates and Personalization are some of the top features of SurveyMethods.

Who uses SurveyMethods?

SurveyMethods is used by Internet, Hospital & Health Care and Education among other industries.

What are SurveyMethods alternatives?

SmileBack, Medallia Agent Connect, Simplesat and Delighted Platform are popular alternatives for SurveyMethods.

Where is SurveyMethods located?

SurveyMethods is headquartered at Dallas, TX.
lightning

Peers used SurveyMethods for customer feedback management and helpdesk management

SurveyMethods Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.74/5 ★

Read Reviews (112)
Analytics

4.67/5 ★

Read Reviews (38)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.74/5 ★

Read Reviews (112)
Analytics

4.67/5 ★

Read Reviews (38)

Software Failure Risk Guidance

?

for SurveyMethods

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveyMethods

Survey Methods Profile

Company Name

Survey Methods

Company Website

https://surveymethods.com/

HQ Location

Dallas, TX

Employees

NA

Social

Financials

PRIVATE