Popular Business Setting

SurveyMethods is popular in Internet, Hospital & Health Care, and Education industries and is widely used by Small Business,Enterprise, and Mid Market.

Integrations

CRM
Marketing Automation
Email Marketing
Project Management

SurveyMethods Overview

SurveyMethods offers a robust platform for collecting and analyzing customer feedback with unique features tailored for insightful data gathering. Known for its high customer satisfaction rating, this survey tool stands out in the industry with its award-winning capabilities that combine ease of use and affordability. SurveyMethods supports users in crafting targeted questions to derive actionable insights, enhancing decision-making processes. As part of the top 20 survey software recognized by Capterra in 2020, it boasts a satisfaction score of 49 out of 50, reflecting its effectiveness in meeting user needs. The platform is designed for businesses seeking to understand customer sentiments deeply, facilitating strategic improvements based on reliable data.

SurveyMethods Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"Thank you very much! Truly your customer service is the best at SurveyMethods and I won’t hesitate to recommend it to anyone." - Banisha Boolauck
"SurveyMethods has been our tool of choice for several years for accumulating data about important Supply Chain initiatives. The application's versatility and ease of use has helped us construct surveys which reaped valuable information. I also like ...the survey templates. The templates provide some interesting options and tips that we've used in other surveys. Great question set up and choices as well. Thank you SurveyMethods!" - Nancy Azneer

SurveyMethods Customer Insights, Testimonials and Case Studies

Why is SurveyMethods the best choice for Customer Feedback Management?

How does SurveyMethods address your Helpdesk Management Challenges?

What Are the key features of SurveyMethods for Sending & Publishing Communications?

What benefits does SurveyMethods offer for Engagement Management?

What is SurveyMethods used for?

SurveyMethods is a Customer Feedback Management Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Customer Feedback Management, Helpdesk Management and Sending & Publishing Communications .

What are the top features of SurveyMethods?

Feedback surveys, Templates and Personalization are some of the top features of SurveyMethods.

Who uses SurveyMethods?

SurveyMethods is used by Internet, Hospital & Health Care and Education among other industries.

What are SurveyMethods alternatives?

SmileBack, Medallia Agent Connect, Simplesat and Delighted Platform are popular alternatives for SurveyMethods.

Where is SurveyMethods located?

SurveyMethods is headquartered at Dallas, TX.

11 buyers and buying teams have used Cuspera to assess how well SurveyMethods solved their Customer Feedback Management needs. Cuspera uses 855 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

CUSTOMERS TESTIMONIALS
SurveyMethods testimonial

Banisha Boolauck

Accenture

Thank you very much! Truly your customer service is the best at SurveyMethods and I won’t hesitate to recommend it to anyone. Testimonial By Banisha Boolauck
SurveyMethods testimonial

Nancy Azneer

HCA Hospital Corporation of America

SurveyMethods has been our tool of choice for several years for accumulating data about important Supply Chain initiatives. The application's versatility and ease of use has helped us construct surveys which reaped valuable information. I also like the survey templates. The templates provide some i...nteresting options and tips that we've used in other surveys. Great question set up and choices as well. Thank you SurveyMethods!

Testimonial By Nancy Azneer
SurveyMethods testimonial

Bill Hurley

American Signature

With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster than any other alternative way of gathering informati...on. We also use it as an attendance and tool for our webinars.

Testimonial By Bill Hurley
CUSTOMERS TESTIMONIALS
SurveyMethods testimonial

Banisha Boolauck

Accenture

Thank you very much! Truly your customer service is the best at SurveyMethods and I won’t hesitate to recommend it to anyone. Testimonial By Banisha Boolauck
SurveyMethods testimonial

Nancy Azneer

HCA Hospital Corporation of America

SurveyMethods has been our tool of choice for several years for accumulating data about important Supply Chain initiatives. The application's versatility and ease of use has helped us construct surveys which reaped valuable information. I also like the survey templates. The templates provide some i...nteresting options and tips that we've used in other surveys. Great question set up and choices as well. Thank you SurveyMethods!

Testimonial By Nancy Azneer
SurveyMethods testimonial

Bill Hurley

American Signature

With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster than any other alternative way of gathering informati...on. We also use it as an attendance and tool for our webinars.

Testimonial By Bill Hurley
lightning

Peers used SurveyMethods for customer feedback management and helpdesk management

SurveyMethods Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.74/5

Read Reviews (112)
Analytics

4.67/5

Read Reviews (38)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.74/5

Read Reviews (112)
Analytics

4.67/5

Read Reviews (38)

Software Failure Risk Guidance

?

for SurveyMethods

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveyMethods

Methods Group LLC Profile

Company Name

Methods Group LLC

Company Website

https://surveymethods.com/

HQ Location

Dallas, TX

Employees

NA

Social

Financials

PRIVATE