Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well SurveyMethods solved their Customer Feedback Management needs. Cuspera uses 855 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using SurveyMethods.
Use Cases
Peers recommend Customer Feedback Management , Helpdesk Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using SurveyMethods.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management with Newsletter |
4.95/5 ★ |
"...That is why it s so important that you measure event satisfaction, often. ..." News & Insights |
| measuring customer satisfaction |
4.80/5 ★ |
"...I've been using SurveyMethods for several years now - mainly to do our customer satisfaction surveys...." Peer review by Lucien Paul S., CEO, Non-Profit Organization Management |
| Helpdesk Management with Phone Calls |
4.88/5 ★ |
"...For example, if you want to send a Satisfaction Survey to your customer after a case/ticket is closed, your Helpdesk system can automatically connect to SurveyMethods and send out the survey to your internal/external customer...." SurveyMethods Integrates with Other Popular Online software |
| Sending & Publishing Communications with E-Mail |
4.66/5 ★ |
"...Publish Reports Online...." Award Winning Easy-to-Use Online Survey Software |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management with Newsletter |
4.95/5 ★ |
"...That is why it s so important that you measure event satisfaction, often. ..." News & Insights |
|
| measuring customer satisfaction |
4.95/5 ★ |
| Helpdesk Management with Phone Calls |
4.88/5 ★ |
"...For example, if you want to send a Satisfaction Survey to your customer after a case/ticket is closed, your Helpdesk system can automatically connect to SurveyMethods and send out the survey to your internal/external customer...." SurveyMethods Integrates with Other Popular Online software |
|
| Sending & Publishing Communications with E-Mail |
4.66/5 ★ |
"...Publish Reports Online...." Award Winning Easy-to-Use Online Survey Software |
|
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 855 insights from peers and experts to help you assess how these SurveyMethods use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I am amazed at the flexibility of the program, the ease of set up and the quick response from customer service when we do have an occasional request. Keep up the Great Work! Testimonial By Larry G. Patten |
|
We have tried a number of applications but none had the flexibility, range of tools, selection of output types, and the ease of use that SurveyMethods provides. We have staff at various levels of aptitude with computer applications and all are producing useful reports with very minimal training. Si...mply put, there is nothing like SurveyMethods. |
|
The software is easy to use and covers a broad variety of survey options. Best of all is their customer support services – outstanding! Testimonial By Marcia Williams |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Larry G. Patten World Leadership Institute |
I am amazed at the flexibility of the program, the ease of set up and the quick response from customer service when we do have an occasional request. Keep up the Great Work! Testimonial By Larry G. Patten |
|
Ralph La Tella Health Information Mgmt Association of Australia |
We have tried a number of applications but none had the flexibility, range of tools, selection of output types, and the ease of use that SurveyMethods provides. We have staff at various levels of aptitude with computer applications and all are producing useful reports with very minimal training. Si...mply put, there is nothing like SurveyMethods. |
|
Marcia Williams HealthTrust Purchasing Group |
The software is easy to use and covers a broad variety of survey options. Best of all is their customer support services – outstanding! Testimonial By Marcia Williams |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ZapierRead More |
Popular Business Setting
for SurveyMethods
Top Industries
- Internet
- Hospital & Health Care
- Education
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used SurveyMethods to Improve internal communications and Scale best practices
SurveyMethods Alternatives
Peer and Expert Opinion on Features
for SurveyMethods
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (269) |
| Templates | Read Reviews (24) |
| Personalization | Read Reviews (13) |
| Dashboard | Read Reviews (9) |
| Ticketing | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (269) |
| Templates | Read Reviews (24) |
| Personalization | Read Reviews (13) |
| Dashboard | Read Reviews (9) |
| Ticketing | Read Reviews (6) |
IT and Other Capabilities
for SurveyMethods
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (76) |
| Data Export | Read Reviews (38) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (76) |
| Data Export | Read Reviews (38) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (60) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (60) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (112) |
| Analytics | Read Reviews (38) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (112) |
| Analytics | Read Reviews (38) |
Software Failure Risk Guidance
?for SurveyMethods
Overall Risk Meter
Top Failure Risks for SurveyMethods
Vendor Profile Details
Company Name
Methods Group
Company Website
https://surveymethods.com/HQ Location
Dallas, TX
Employees
NA
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Methods Group will get in touch with you regarding your request.