Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well SurveyMethods solved their Customer Feedback Management needs. Cuspera uses 855 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using SurveyMethods.

Other priorities:

  • Launch New Products
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Feedback Management , Helpdesk Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using SurveyMethods.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Feedback Management with Newsletter

4.95/5

Read Reviews (39)

"...We signed up and launched our customer survey in a matter of hours...."
measuring customer satisfaction

4.80/5

Read Reviews (13)

"...That is why it s so important that you measure event satisfaction, often. ..."
Helpdesk Management with Phone Calls

4.88/5

Read Reviews (22)

"...Support for HR, Helpdesk, and CRM Integration...." Award Winning Easy-to-Use Online Survey Software
Sending & Publishing Communications with E-Mail

4.66/5

Read Reviews (11)

"...Publish Reports Online...." Award Winning Easy-to-Use Online Survey Software
PEER EXPERIENCES
Customer Feedback Management with Newsletter

4.95/5

Read Reviews (39)

"...We signed up and launched our customer survey in a matter of hours...." Peer review by Verified Reviewer
measuring customer satisfaction

4.95/5

Read Reviews (13)

Helpdesk Management with Phone Calls

4.88/5

Read Reviews (22)

"...Support for HR, Helpdesk, and CRM Integration...." Award Winning Easy-to-Use Online Survey Software
Sending & Publishing Communications with E-Mail

4.66/5

Read Reviews (11)

"...Publish Reports Online...." Award Winning Easy-to-Use Online Survey Software

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 855 insights from peers and experts to help you assess how these SurveyMethods use cases fit your Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Jay Schindler, PhD MPH PMP

Northrop Grumman Information Services

SurveyMethods is more than an effective and flexible web-based survey tool! It’s backed up by a team of dedicated professionals who will help you design your survey, get the most out of the technology, and support your efforts. Dedication to customer support is evident and much appreciated. Testimonial By Jay Schindler, PhD MPH PMP

Larry G. Patten

World Leadership Institute

I am amazed at the flexibility of the program, the ease of set up and the quick response from customer service when we do have an occasional request. Keep up the Great Work! Testimonial By Larry G. Patten

Bill Hurley

American Signature

With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster than any other alternative way of gathering informati...on. We also use it as an attendance and tool for our webinars.

Testimonial By Bill Hurley
CUSTOMERS TESTIMONIALS

Jay Schindler, PhD MPH PMP

Northrop Grumman Information Services

SurveyMethods is more than an effective and flexible web-based survey tool! It’s backed up by a team of dedicated professionals who will help you design your survey, get the most out of the technology, and support your efforts. Dedication to customer support is evident and much appreciated. Testimonial By Jay Schindler, PhD MPH PMP

Larry G. Patten

World Leadership Institute

I am amazed at the flexibility of the program, the ease of set up and the quick response from customer service when we do have an occasional request. Keep up the Great Work! Testimonial By Larry G. Patten

Bill Hurley

American Signature

With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster than any other alternative way of gathering informati...on. We also use it as an attendance and tool for our webinars.

Testimonial By Bill Hurley

Case Studies

COMPANY CASE STUDIES
Case Study Zapier

Integrate SurveyMethods with Third-Party Applications Using Zapier

Read More

Frequently Asked Questions(FAQ)

for SurveyMethods

What is SurveyMethods used for?

SurveyMethods is a Customer Feedback Management Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Customer Feedback Management, Helpdesk Management and Sending & Publishing Communications .

What are the top features of SurveyMethods?

Feedback surveys, Templates and Personalization are some of the top features of SurveyMethods.

Who uses SurveyMethods?

SurveyMethods is used by Internet, Hospital & Health Care and Education among other industries.

What are SurveyMethods alternatives?

Survio, SurveyPro, LimeSurvey and SurveyMonkey CX are popular alternatives for SurveyMethods.

Where is SurveyMethods located?

SurveyMethods is headquartered at Dallas, TX.

Popular Business Setting

for SurveyMethods

Top Industries

  • Internet
  • Hospital & Health Care
  • Education

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used SurveyMethods to Improve internal communications and Scale best practices

Peer and Expert Opinion on Features

for SurveyMethods

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.76/5

Read Reviews (269)
Templates

4.82/5

Read Reviews (24)
Personalization

4.26/5

Read Reviews (13)
Dashboard

4.23/5

Read Reviews (9)
Ticketing

4.39/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.76/5

Read Reviews (269)
Templates

4.82/5

Read Reviews (24)
Personalization

4.26/5

Read Reviews (13)
Dashboard

4.23/5

Read Reviews (9)
Ticketing

4.39/5

Read Reviews (6)

IT and Other Capabilities

for SurveyMethods

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5

Read Reviews (76)
Data Export

4.54/5

Read Reviews (38)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5

Read Reviews (76)
Data Export

4.54/5

Read Reviews (38)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.56/5

Read Reviews (11)
24/7 Support

4.40/5

Read Reviews (60)
Email Support

4.35/5

Read Reviews (5)
Phone Support

4.35/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.56/5

Read Reviews (11)
24/7 Support

4.40/5

Read Reviews (60)
Email Support

4.35/5

Read Reviews (5)
Phone Support

4.35/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.74/5

Read Reviews (112)
Analytics

4.67/5

Read Reviews (38)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.74/5

Read Reviews (112)
Analytics

4.67/5

Read Reviews (38)

Software Failure Risk Guidance

?

for SurveyMethods

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveyMethods

Vendor Profile Details

Company Name

Methods Group

Company Website

https://surveymethods.com/

HQ Location

Dallas, TX

Employees

NA

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