Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well SurveyMethods solved their Customer Feedback Management needs. Cuspera uses 855 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using SurveyMethods.
Use Cases
Peers recommend Customer Feedback Management , Helpdesk Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using SurveyMethods.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management with Newsletter |
4.95/5 ★ |
"...We signed up and launched our customer survey in a matter of hours...." Peer review by Verified Reviewer |
| measuring customer satisfaction |
4.80/5 ★ |
"...That is why it s so important that you measure event satisfaction, often. ..." News & Insights |
| Helpdesk Management with Phone Calls |
4.88/5 ★ |
"...Support for HR, Helpdesk, and CRM Integration...." Award Winning Easy-to-Use Online Survey Software |
| Sending & Publishing Communications with E-Mail |
4.66/5 ★ |
"...Publish Reports Online...." Award Winning Easy-to-Use Online Survey Software |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management with Newsletter |
4.95/5 ★ |
"...We signed up and launched our customer survey in a matter of hours...." Peer review by Verified Reviewer |
|
| measuring customer satisfaction |
4.95/5 ★ |
| Helpdesk Management with Phone Calls |
4.88/5 ★ |
"...Support for HR, Helpdesk, and CRM Integration...." Award Winning Easy-to-Use Online Survey Software |
|
| Sending & Publishing Communications with E-Mail |
4.66/5 ★ |
"...Publish Reports Online...." Award Winning Easy-to-Use Online Survey Software |
|
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 855 insights from peers and experts to help you assess how these SurveyMethods use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
SurveyMethods is more than an effective and flexible web-based survey tool! It’s backed up by a team of dedicated professionals who will help you design your survey, get the most out of the technology, and support your efforts. Dedication to customer support is evident and much appreciated. Testimonial By Jay Schindler, PhD MPH PMP |
|
I am amazed at the flexibility of the program, the ease of set up and the quick response from customer service when we do have an occasional request. Keep up the Great Work! Testimonial By Larry G. Patten |
|
With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster than any other alternative way of gathering informati...on. We also use it as an attendance and tool for our webinars. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jay Schindler, PhD MPH PMP Northrop Grumman Information Services |
SurveyMethods is more than an effective and flexible web-based survey tool! It’s backed up by a team of dedicated professionals who will help you design your survey, get the most out of the technology, and support your efforts. Dedication to customer support is evident and much appreciated. Testimonial By Jay Schindler, PhD MPH PMP |
|
Larry G. Patten World Leadership Institute |
I am amazed at the flexibility of the program, the ease of set up and the quick response from customer service when we do have an occasional request. Keep up the Great Work! Testimonial By Larry G. Patten |
|
Bill Hurley American Signature |
With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster than any other alternative way of gathering informati...on. We also use it as an attendance and tool for our webinars. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ZapierRead More |
Frequently Asked Questions(FAQ)
for SurveyMethods
What is SurveyMethods used for?
What are the top features of SurveyMethods?
Who uses SurveyMethods?
What are SurveyMethods alternatives?
Where is SurveyMethods located?
Popular Business Setting
for SurveyMethods
Top Industries
- Internet
- Hospital & Health Care
- Education
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used SurveyMethods to Improve internal communications and Scale best practices
SurveyMethods Alternatives
Peer and Expert Opinion on Features
for SurveyMethods
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (269) |
| Templates | Read Reviews (24) |
| Personalization | Read Reviews (13) |
| Dashboard | Read Reviews (9) |
| Ticketing | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (269) |
| Templates | Read Reviews (24) |
| Personalization | Read Reviews (13) |
| Dashboard | Read Reviews (9) |
| Ticketing | Read Reviews (6) |
IT and Other Capabilities
for SurveyMethods
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (76) |
| Data Export | Read Reviews (38) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (76) |
| Data Export | Read Reviews (38) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (60) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (60) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (112) |
| Analytics | Read Reviews (38) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (112) |
| Analytics | Read Reviews (38) |
Software Failure Risk Guidance
?for SurveyMethods
Overall Risk Meter
Top Failure Risks for SurveyMethods
Vendor Profile Details
Company Name
Methods Group
Company Website
https://surveymethods.com/HQ Location
Dallas, TX
Employees
NA
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Methods Group will get in touch with you regarding your request.