Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well SurveyMethods solved their Customer Feedback Management needs. Cuspera uses 855 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using SurveyMethods.

Other priorities:

  • Launch New Products
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Feedback Management , Helpdesk Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using SurveyMethods.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Feedback Management with Newsletter

4.95/5

Read Reviews (39)

"...That is why it s so important that you measure event satisfaction, often. ..." News & Insights
measuring customer satisfaction

4.80/5

Read Reviews (13)

"...I've been using SurveyMethods for several years now - mainly to do our customer satisfaction surveys...."
Helpdesk Management with Phone Calls

4.88/5

Read Reviews (22)

"...For example, if you want to send a Satisfaction Survey to your customer after a case/ticket is closed, your Helpdesk system can automatically connect to SurveyMethods and send out the survey to your internal/external customer...." SurveyMethods Integrates with Other Popular Online software
Sending & Publishing Communications with E-Mail

4.66/5

Read Reviews (11)

"...Publish Reports Online...." Award Winning Easy-to-Use Online Survey Software
PEER EXPERIENCES
Customer Feedback Management with Newsletter

4.95/5

Read Reviews (39)

"...That is why it s so important that you measure event satisfaction, often. ..." News & Insights
measuring customer satisfaction

4.95/5

Read Reviews (13)

Helpdesk Management with Phone Calls

4.88/5

Read Reviews (22)

"...For example, if you want to send a Satisfaction Survey to your customer after a case/ticket is closed, your Helpdesk system can automatically connect to SurveyMethods and send out the survey to your internal/external customer...." SurveyMethods Integrates with Other Popular Online software
Sending & Publishing Communications with E-Mail

4.66/5

Read Reviews (11)

"...Publish Reports Online...." Award Winning Easy-to-Use Online Survey Software

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 855 insights from peers and experts to help you assess how these SurveyMethods use cases fit your Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Larry G. Patten

World Leadership Institute

I am amazed at the flexibility of the program, the ease of set up and the quick response from customer service when we do have an occasional request. Keep up the Great Work! Testimonial By Larry G. Patten

Ralph La Tella

Health Information Mgmt Association of Australia

We have tried a number of applications but none had the flexibility, range of tools, selection of output types, and the ease of use that SurveyMethods provides. We have staff at various levels of aptitude with computer applications and all are producing useful reports with very minimal training. Si...mply put, there is nothing like SurveyMethods.

Testimonial By Ralph La Tella

Marcia Williams

HealthTrust Purchasing Group

The software is easy to use and covers a broad variety of survey options. Best of all is their customer support services – outstanding! Testimonial By Marcia Williams
CUSTOMERS TESTIMONIALS

Larry G. Patten

World Leadership Institute

I am amazed at the flexibility of the program, the ease of set up and the quick response from customer service when we do have an occasional request. Keep up the Great Work! Testimonial By Larry G. Patten

Ralph La Tella

Health Information Mgmt Association of Australia

We have tried a number of applications but none had the flexibility, range of tools, selection of output types, and the ease of use that SurveyMethods provides. We have staff at various levels of aptitude with computer applications and all are producing useful reports with very minimal training. Si...mply put, there is nothing like SurveyMethods.

Testimonial By Ralph La Tella

Marcia Williams

HealthTrust Purchasing Group

The software is easy to use and covers a broad variety of survey options. Best of all is their customer support services – outstanding! Testimonial By Marcia Williams

Case Studies

COMPANY CASE STUDIES
Case Study Zapier

Integrate SurveyMethods with Third-Party Applications Using Zapier

Read More

Popular Business Setting

for SurveyMethods

Top Industries

  • Internet
  • Hospital & Health Care
  • Education

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used SurveyMethods to Improve internal communications and Scale best practices

Peer and Expert Opinion on Features

for SurveyMethods

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.76/5

Read Reviews (269)
Templates

4.82/5

Read Reviews (24)
Personalization

4.26/5

Read Reviews (13)
Dashboard

4.23/5

Read Reviews (9)
Ticketing

4.39/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.76/5

Read Reviews (269)
Templates

4.82/5

Read Reviews (24)
Personalization

4.26/5

Read Reviews (13)
Dashboard

4.23/5

Read Reviews (9)
Ticketing

4.39/5

Read Reviews (6)

IT and Other Capabilities

for SurveyMethods

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5

Read Reviews (76)
Data Export

4.54/5

Read Reviews (38)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5

Read Reviews (76)
Data Export

4.54/5

Read Reviews (38)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.56/5

Read Reviews (11)
24/7 Support

4.40/5

Read Reviews (60)
Email Support

4.35/5

Read Reviews (5)
Phone Support

4.35/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.56/5

Read Reviews (11)
24/7 Support

4.40/5

Read Reviews (60)
Email Support

4.35/5

Read Reviews (5)
Phone Support

4.35/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.74/5

Read Reviews (112)
Analytics

4.67/5

Read Reviews (38)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.74/5

Read Reviews (112)
Analytics

4.67/5

Read Reviews (38)

Software Failure Risk Guidance

?

for SurveyMethods

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveyMethods

Vendor Profile Details

Company Name

Methods Group

Company Website

https://surveymethods.com/

HQ Location

Dallas, TX

Employees

NA

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