SurveyMethods Overview
This is a summary of the comprehensive capabilities and benefits of SurveyMethods based on over 855 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
SurveyMethods, Survio, SurveyPro, LimeSurvey, SurveyMonkey CX, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if SurveyMethods is right for your needs? Our Cuspera AI engine can evaluate how SurveyMethods fits your specific business needs, industry, and context. Get your personalized assessment report today.
SurveyMethods supports business activities such as:
- Customer Feedback Management
- Helpdesk Management
- Sending & Publishing Communications
- Engagement Management
- Online Polls
SurveyMethods can help you with many business goals, such as Improve Internal Communications, Scale Best Practices, Launch New Products, Enhance Customer Relationships, Improve Brand Engagement, etc. It can help manage these activities if you use Newsletter Phone Calls and E-Mail for these needs. As a solution, SurveyMethods's capabilities include Feedback Surveys, Templates, Personalization, etc.
SurveyMethods Internet Vertical is its biggest customer base.
Reviews
"One of the easiest tools to master and be productive with that I have been able to find. We started using Survey Methods for customer satisfaction surveys but the tool has proved useful for a multitude of other uses as well like Employee Training, S...kills Assessments and Online Requests. " - Juan Gonzalez
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well SurveyMethods solved their Customer Feedback Management needs. Cuspera uses 855 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using SurveyMethods.
Use Cases
Peers recommend Customer Feedback Management , Helpdesk Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using SurveyMethods.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management with Newsletter |
4.95/5 ★ |
"...This tool makes the process of creating and managing these surveys a breeze...." Peer review by Bill S., Marketing Director, Education |
| measuring customer satisfaction |
4.80/5 ★ |
"...Among the top 20, SurveyMethods has the highest satisfaction rating in customer reviews, scoring 49 out of 50. ..." Award Winning Easy-to-Use Online Survey Software |
| Helpdesk Management with Phone Calls |
4.88/5 ★ |
"...Our support team will help you get started at no additional cost...." SurveyMethods |
| Sending & Publishing Communications with E-Mail |
4.66/5 ★ |
"...In addition, there are various types of charts and graphs for data display which makes publishing the results a very simple process...." Peer review by Jenny C., Academic Director, Education |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management with Newsletter |
4.95/5 ★ |
"...This tool makes the process of creating and managing these surveys a breeze...." Peer review by Bill S., Marketing Director, Education |
|
| measuring customer satisfaction |
4.95/5 ★ |
| Helpdesk Management with Phone Calls |
4.88/5 ★ |
"...Our support team will help you get started at no additional cost...." SurveyMethods |
|
| Sending & Publishing Communications with E-Mail |
4.66/5 ★ |
"...In addition, there are various types of charts and graphs for data display which makes publishing the results a very simple process...." Peer review by Jenny C., Academic Director, Education |
|
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 855 insights from peers and experts to help you assess how these SurveyMethods use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
One of the easiest tools to master and be productive with that I have been able to find. We started using Survey Methods for customer satisfaction surveys but the tool has proved useful for a multitude of other uses as well like Employee Training, Skills Assessments and Online Requests. Testimonial By Juan Gonzalez |
|
SurveyMethods is more than an effective and flexible web-based survey tool! It’s backed up by a team of dedicated professionals who will help you design your survey, get the most out of the technology, and support your efforts. Dedication to customer support is evident and much appreciated. Testimonial By Jay Schindler, PhD MPH PMP |
|
We have been using SurveyMethods for approximately four years to train students in online research techniques. To date we have sent out into the world several hundred young professionals with sophisticated online survey skills. SurveyMethods is easy to learn, use and adapt to various situations be ...they for business, non-profit organizations or education. We have attempted to utilize other online survey research services, but none provides the flexibility and adaptability that Survey Methods provides. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Juan Gonzalez Capgemini America |
One of the easiest tools to master and be productive with that I have been able to find. We started using Survey Methods for customer satisfaction surveys but the tool has proved useful for a multitude of other uses as well like Employee Training, Skills Assessments and Online Requests. Testimonial By Juan Gonzalez |
|
Jay Schindler, PhD MPH PMP Northrop Grumman Information Services |
SurveyMethods is more than an effective and flexible web-based survey tool! It’s backed up by a team of dedicated professionals who will help you design your survey, get the most out of the technology, and support your efforts. Dedication to customer support is evident and much appreciated. Testimonial By Jay Schindler, PhD MPH PMP |
|
Neil Alperstein Professor Loyola University Maryland |
We have been using SurveyMethods for approximately four years to train students in online research techniques. To date we have sent out into the world several hundred young professionals with sophisticated online survey skills. SurveyMethods is easy to learn, use and adapt to various situations be ...they for business, non-profit organizations or education. We have attempted to utilize other online survey research services, but none provides the flexibility and adaptability that Survey Methods provides. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ZapierRead More |
Frequently Asked Questions(FAQ)
for SurveyMethods
What is SurveyMethods used for?
What are the top features of SurveyMethods?
Who uses SurveyMethods?
What are SurveyMethods alternatives?
Where is SurveyMethods located?
Popular Business Setting
for SurveyMethods
Top Industries
- Internet
- Hospital & Health Care
- Education
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used SurveyMethods to Improve internal communications and Scale best practices
SurveyMethods Alternatives
Peer and Expert Opinion on Features
for SurveyMethods
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (269) |
| Templates | Read Reviews (24) |
| Personalization | Read Reviews (13) |
| Dashboard | Read Reviews (9) |
| Ticketing | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (269) |
| Templates | Read Reviews (24) |
| Personalization | Read Reviews (13) |
| Dashboard | Read Reviews (9) |
| Ticketing | Read Reviews (6) |
IT and Other Capabilities
for SurveyMethods
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (76) |
| Data Export | Read Reviews (38) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (76) |
| Data Export | Read Reviews (38) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (60) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (11) |
| 24/7 Support | Read Reviews (60) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (112) |
| Analytics | Read Reviews (38) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (112) |
| Analytics | Read Reviews (38) |
Software Failure Risk Guidance
?for SurveyMethods
Overall Risk Meter
Top Failure Risks for SurveyMethods
Vendor Profile Details
Company Name
Survey Methods
Company Website
https://surveymethods.com/HQ Location
Dallas, TX
Employees
NA
Social
Financials
PRIVATE
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