ManyChat Overview

Here’s the scoop on ManyChat! We've gathered over 2548 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

ManyChat, Chatfuel, kore.ai, Octane AI, Dialogflow, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if ManyChat is right for your needs? Our Cuspera AI engine can evaluate how ManyChat fits your specific business needs, industry, and context. Get your personalized assessment report today.

ManyChat supports business activities such as:

  • Engagement Management
  • Advertisement
  • Communication Management
  • Generation Of New Leads
  • Social Media Management

ManyChat can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Social Media Facebook E-Mail etc. for these needs. As a solution, ManyChat's capabilities include Bot, Personalization, Templates, etc.

ManyChat Internet Vertical is its biggest customer base.

Reviews

"...The Dream Workshop wanted to attract sales online and engage with customers by connecting with them through Live Chat...." Case Study The Dream Workshop

ManyChat Reviews

142 buyers and buying teams have used Cuspera to assess how well ManyChat solved their Bot Platform needs. Cuspera uses 2548 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using ManyChat.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Communication Management , as the business use cases that they have been most satisfied while using ManyChat.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5

Read Reviews (175)

"...The Dream Workshop wanted to attract sales online and engage with customers by connecting with them through Live Chat...." Case Study The Dream Workshop
engaging and following up

4.95/5

Read Reviews (139)

"...As a business solutions it helps get more leads, engage prospects and drive up sales...."
Advertisement with Social Media and Facebook

4.62/5

Read Reviews (126)

"...Adam and his team ran targeted Facebook ads to local ICU nurses to generate interest in the hospital s facility...." Case Study Humber River Hospital
Communication Management with Social Media, E-Mail and Facebook

4.20/5

Read Reviews (63)

"...2) Use emojis to enhance emotions and help the customer engage with the ad 3) Use the send a message feature to drive the customer to your ManyChat sequence 4) Keep it simple and explain how and why this offer is so great 5) Use scarcity to get the user to redeem the promotion quickly Keep in mind that the objective is to drive engagement while minimizing customer effort as much as possible...." How to Increase Sales and Organic Keyword Ranking on Amazon in 2019
sending & publishing communications

4.19/5

Read Reviews (61)

"...Anyone can build a chatbot with ManyChat was originally published in Integromat Blog on Medium, where people are continuing the conversation by highlighting and responding to this story...."
PEER EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5

Read Reviews (175)

"...The Dream Workshop wanted to attract sales online and engage with customers by connecting with them through Live Chat...." Case Study The Dream Workshop
engaging and following up

4.96/5

Read Reviews (139)

Advertisement with Social Media and Facebook

4.62/5

Read Reviews (126)

"...Adam and his team ran targeted Facebook ads to local ICU nurses to generate interest in the hospital s facility...." Case Study Humber River Hospital
Communication Management with Social Media, E-Mail and Facebook

4.20/5

Read Reviews (63)

"...2) Use emojis to enhance emotions and help the customer engage with the ad 3) Use the send a message feature to drive the customer to your ManyChat sequence 4) Keep it simple and explain how and why this offer is so great 5) Use scarcity to get the user to redeem the promotion quickly Keep in mind that the objective is to drive engagement while minimizing customer effort as much as possible...." How to Increase Sales and Organic Keyword Ranking on Amazon in 2019
sending & publishing communications

4.20/5

Read Reviews (61)

51+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2548 insights from peers and experts to help you assess how these ManyChat use cases fit your Bot Platform needs.

Case Studies

COMPANY CASE STUDIES
ManyChat case study
Case Study The Dream Workshop

How The Dream Workshop Shifted to Online Retail

Read More
ManyChat case study
Case Study Humber River Hospital

How Humber River Hospital Used ManyChat to 2X Nursing Applications

Read More
ManyChat case study
Case Study PXS School of Excellence

How PXS School of Excellence Used ManyChat to 10X Lead Volume in One Month

Read More

Video

What is Manychat?

Video Thumbnail

Frequently Asked Questions(FAQ)

for ManyChat

What is ManyChat?

ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI.

What is ManyChat used for?

ManyChat is a Bot Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Advertisement and Communication Management .

What are the top features of ManyChat?

bot, Personalization and Templates are some of the top features of ManyChat.

Who uses ManyChat?

ManyChat is used by Internet, Education and Marketing And Advertising among other industries.

What are ManyChat alternatives?

Chatfuel, Kore.Ai, Octane AI and Dialogflow are popular alternatives for ManyChat.

Popular Business Setting

for ManyChat

Top Industries

  • Internet
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise
lightning

Peers used ManyChat to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for ManyChat

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (335)
Personalization

4.26/5

Read Reviews (74)
Templates

3.48/5

Read Reviews (59)
Alerts: popups & Notifications

3.41/5

Read Reviews (33)
Dashboard

3.79/5

Read Reviews (33)
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (335)
Personalization

4.26/5

Read Reviews (74)
Templates

3.48/5

Read Reviews (59)
Alerts: popups & Notifications

3.41/5

Read Reviews (33)
Dashboard

3.79/5

Read Reviews (33)

IT and Other Capabilities

for ManyChat

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (88)
Data Export

3.88/5

Read Reviews (62)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (88)
Data Export

3.88/5

Read Reviews (62)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5

Read Reviews (72)
Email Support

4.50/5

Read Reviews (28)
24/7 Support

4.31/5

Read Reviews (188)
Phone Support

4.28/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5

Read Reviews (72)
Email Support

4.50/5

Read Reviews (28)
24/7 Support

4.31/5

Read Reviews (188)
Phone Support

4.28/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (14)
Analytics

4.73/5

Read Reviews (41)
Custom Reports

4.01/5

Read Reviews (214)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (14)
Analytics

4.73/5

Read Reviews (41)
Custom Reports

4.01/5

Read Reviews (214)

Software Failure Risk Guidance

?

for ManyChat

Overall Risk Meter

Low Medium High

Top Failure Risks for ManyChat

Vendor Profile Details

Company Name

ManyChat

Company Website

https://manychat.com/

HQ Location

Employees

11-50

Financials

SERIES A