ManyChat Overview

ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI.

ManyChat helps to engage with customers through intereactive and tailored content. With this tool, sales and marketing teams can sell products, book appointments, nurture leads, capture contact info, and build relationships all through Messenger. .With interactive conversations that guide product selection, it enables customers to make purchases all within Facebook Messenger. It helps to advertise, market, and sell products nonstop.

ManyChat features include increasing ROI by responding to the buyers instantly, process payments automatically, connect with Shopify, and recover lost sales, leverage social media conversations and customer responses to promote products and many more.

Cuspera Reviews

142 buyers and buying teams have used Cuspera to assess how well ManyChat solved their Bot Platform needs. Cuspera uses 2548 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using ManyChat.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Communication Management , as the business use cases that they have been most satisfied while using ManyChat.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5

Read Reviews (175)

"...How ManyChat Exploded into the Leading Messenger Marketing Program in Just 2.5 Years [podcast] How to Increase Your Conversions with Online Customer Engagement ..." Why Chatbots Are a Must-Have for Businesses (and How to Build One!)
engaging and following up

4.95/5

Read Reviews (139)

Advertisement with Social Media and Facebook

4.62/5

Read Reviews (126)

"...Mobile marketing and advertising business ManyChat has raised $18 million in Series A funding. ..." ManyChat raises $18M to help businesses tap into messaging
Communication Management with Social Media, E-Mail and Facebook

4.20/5

Read Reviews (63)

"...The paid version includes the ability to send emails when they optin with messenger plus payment integrations. ..." 6 Ways You Can Promote Affiliate Marketing On Social Media
sending & publishing communications

4.19/5

Read Reviews (61)

PEER EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5

Read Reviews (175)

"...How ManyChat Exploded into the Leading Messenger Marketing Program in Just 2.5 Years [podcast] How to Increase Your Conversions with Online Customer Engagement ..." Why Chatbots Are a Must-Have for Businesses (and How to Build One!)
engaging and following up

4.96/5

Read Reviews (139)

Advertisement with Social Media and Facebook

4.62/5

Read Reviews (126)

"...Mobile marketing and advertising business ManyChat has raised $18 million in Series A funding. ..." ManyChat raises $18M to help businesses tap into messaging
Communication Management with Social Media, E-Mail and Facebook

4.20/5

Read Reviews (63)

"...The paid version includes the ability to send emails when they optin with messenger plus payment integrations. ..." 6 Ways You Can Promote Affiliate Marketing On Social Media
sending & publishing communications

4.20/5

Read Reviews (61)

59+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2548 insights from peers and experts to help you assess how these ManyChat use cases fit your Bot Platform needs.

Case Studies

COMPANY CASE STUDIES
Case Study PXS School of Excellence

How PXS School of Excellence Used ManyChat to 10X Lead Volume in One Month

Read More
Case Study The Dream Workshop

How The Dream Workshop Shifted to Online Retail

Read More
Case Study Walletly

How Get Clients Used Walletly and ManyChat to Create A Lucrative Loyalty Campaign

Read More

Popular Business Setting

for ManyChat

Top Industries

  • Internet
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise

Peers used ManyChat to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for ManyChat

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (335)
Personalization

4.26/5

Read Reviews (74)
Templates

3.48/5

Read Reviews (59)
Alerts: popups & Notifications

3.41/5

Read Reviews (33)
Dashboard

3.79/5

Read Reviews (33)
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (335)
Personalization

4.26/5

Read Reviews (74)
Templates

3.48/5

Read Reviews (59)
Alerts: popups & Notifications

3.41/5

Read Reviews (33)
Dashboard

3.79/5

Read Reviews (33)

IT and Other Capabilities

for ManyChat

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (88)
Data Export

3.88/5

Read Reviews (62)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (88)
Data Export

3.88/5

Read Reviews (62)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5

Read Reviews (72)
Email Support

4.50/5

Read Reviews (28)
24/7 Support

4.31/5

Read Reviews (188)
Phone Support

4.28/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5

Read Reviews (72)
Email Support

4.50/5

Read Reviews (28)
24/7 Support

4.31/5

Read Reviews (188)
Phone Support

4.28/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (14)
Analytics

4.73/5

Read Reviews (41)
Custom Reports

4.01/5

Read Reviews (214)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (14)
Analytics

4.73/5

Read Reviews (41)
Custom Reports

4.01/5

Read Reviews (214)

Failure Risk Guidance Security Report

?

for ManyChat

Overall Risk Meter

Low Medium High

Top Failure Risks for ManyChat

Vendor Profile Details

Company Name

ManyChat

HQ Location

Employees

11-50

Financials

Series A