ManyChat Overview

ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI.

ManyChat helps to engage with customers through intereactive and tailored content. With this tool, sales and marketing teams can sell products, book appointments, nurture leads, capture contact info, and build relationships all through Messenger. .With interactive conversations that guide product selection, it enables customers to make purchases all within Facebook Messenger. It helps to advertise, market, and sell products nonstop.

ManyChat features include increasing ROI by responding to the buyers instantly, process payments automatically, connect with Shopify, and recover lost sales, leverage social media conversations and customer responses to promote products and many more.

Cuspera Reviews

142 buyers and buying teams have used Cuspera to assess how well ManyChat solved their Bot Platform needs. Cuspera uses 2548 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using ManyChat.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Communication Management , as the business use cases that they have been most satisfied while using ManyChat.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5

Read Reviews (175)

"...The best part about Many Chat is the quick response time that you can use to engage leads faster...."
engaging and following up

4.95/5

Read Reviews (139)

"...As a business solutions it helps get more leads, engage prospects and drive up sales...."
Advertisement with Social Media and Facebook

4.62/5

Read Reviews (126)

"...Both the Facebook ads and Comments Growth tool campaigns ran with the need of constant oversight...." Case Study Walletly
Communication Management with Social Media, E-Mail and Facebook

4.20/5

Read Reviews (63)

"...ManyChat with Dialogflow w/ Context Sharing (NLP with ManyChat) was originally published in Chatbots Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story...." Integrating ManyChat with Dialogflow w/ Context Sharing (NLP with ManyChat)
sending & publishing communications

4.19/5

Read Reviews (61)

"...Another unique option is Credit Response which sends a personalized message to everyone who comments on your Facebook posts The Future is Marketing Automation ..."
PEER EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5

Read Reviews (175)

"...The best part about Many Chat is the quick response time that you can use to engage leads faster...." Peer review by User
engaging and following up

4.96/5

Read Reviews (139)

Advertisement with Social Media and Facebook

4.62/5

Read Reviews (126)

"...Both the Facebook ads and Comments Growth tool campaigns ran with the need of constant oversight...." Case Study Walletly
Communication Management with Social Media, E-Mail and Facebook

4.20/5

Read Reviews (63)

"...ManyChat with Dialogflow w/ Context Sharing (NLP with ManyChat) was originally published in Chatbots Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story...." Integrating ManyChat with Dialogflow w/ Context Sharing (NLP with ManyChat)
sending & publishing communications

4.20/5

Read Reviews (61)

51+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2548 insights from peers and experts to help you assess how these ManyChat use cases fit your Bot Platform needs.

Case Studies

COMPANY CASE STUDIES
Case Study The Dream Workshop

How The Dream Workshop Shifted to Online Retail

Read More
Case Study Gustavo

How Gustavo Boregio Improves Online Course Conversion Rates by 2,900% with ManyChat

Read More
Case Study PXS School of Excellence

How PXS School of Excellence Used ManyChat to 10X Lead Volume in One Month

Read More

Frequently Asked Questions(FAQ)

for ManyChat

What is ManyChat?

ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI.

What is ManyChat used for?

ManyChat is a Bot Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Advertisement and Communication Management .

What are the top features of ManyChat?

bot, Personalization and Templates are some of the top features of ManyChat.

Who uses ManyChat?

ManyChat is used by Internet, Education and Marketing And Advertising among other industries.

What are ManyChat alternatives?

Chatfuel, Kore.Ai, Octane AI and Dialogflow are popular alternatives for ManyChat.

Popular Business Setting

for ManyChat

Top Industries

  • Internet
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise

Peers used ManyChat to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for ManyChat

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (335)
Personalization

4.26/5

Read Reviews (74)
Templates

3.48/5

Read Reviews (59)
Alerts: popups & Notifications

3.41/5

Read Reviews (33)
Dashboard

3.79/5

Read Reviews (33)
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (335)
Personalization

4.26/5

Read Reviews (74)
Templates

3.48/5

Read Reviews (59)
Alerts: popups & Notifications

3.41/5

Read Reviews (33)
Dashboard

3.79/5

Read Reviews (33)

IT and Other Capabilities

for ManyChat

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (88)
Data Export

3.88/5

Read Reviews (62)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (88)
Data Export

3.88/5

Read Reviews (62)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5

Read Reviews (72)
Email Support

4.50/5

Read Reviews (28)
24/7 Support

4.31/5

Read Reviews (188)
Phone Support

4.28/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5

Read Reviews (72)
Email Support

4.50/5

Read Reviews (28)
24/7 Support

4.31/5

Read Reviews (188)
Phone Support

4.28/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (14)
Analytics

4.73/5

Read Reviews (41)
Custom Reports

4.01/5

Read Reviews (214)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (14)
Analytics

4.73/5

Read Reviews (41)
Custom Reports

4.01/5

Read Reviews (214)

Software Failure Risk Guidance

?

for ManyChat

Overall Risk Meter

Low Medium High

Top Failure Risks for ManyChat

Vendor Profile Details

Company Name

ManyChat

HQ Location

Employees

11-50

Financials

Series A