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Conversational Intelligence Software 2020: Buyers Guide

What is Conversational Intelligence Software?

Conversational Intelligence Software, usually backed by AI technology, automates many of the activities around customer conversations - recording, analyzing, and taking notes and feeding it back to internal systems like CRM. Using conversational intelligence software, sales reps, and customer service agents can access key information from the conversation to analyze further or pass it onto other stakeholders in the organization. Conversational Intelligence Software is useful for sales leaders to train and coach team members, analyze what needs to be improved further in the customer engagement, and pass on other key information to relevant people in the organization like product management and marketing.

Top 30 Conversational Intelligence Software

AX Semantics Icon

AX Semantics

4.37
★★★★★
★★★★★

Self-service tool that makes text creation scalable | AX Semantics

Wordsmith Icon

Wordsmith

4.21
★★★★★
★★★★★

Wordsmith.org : natural language generation platform

Arria NLG Studio Icon

Arria NLG Studio

4.19
★★★★★
★★★★★

Arria Brings Together Advanced Analytics plus Advanced Linguistics | Arria NLG

Yseop Icon

Yseop

4.09
★★★★★
★★★★★

Yseop: Artificial Intelligence Software

Article Forge Icon

Article Forge

4.01
★★★★★
★★★★★

Article Forge - The Smartest Automatic Article Writer Ever

Salesken Icon

Salesken

.00
★★★★★
★★★★★

Salesken | Your GPS for Sales Success

Gong.io Icon

Gong.io

4.73
★★★★★
★★★★★

Gong Conversation Intelligence | Revenue Intelligence Technology for Sales Teams

Jiminny Icon

Jiminny

4.69
★★★★★
★★★★★

Jiminny | The Platform built to help your sales team grow

CallRail Icon

CallRail

4.62
★★★★★
★★★★★

CallRail | Tracking and analytics for phone calls and web forms

VoiceOps Icon

VoiceOps

4.61
★★★★★
★★★★★

VoiceOps | AI coaching and training platform

Conversocial Icon

Conversocial

4.57
★★★★★
★★★★★

Conversocial | Customer Experience built for Messaging Channels

Userlike Icon

Userlike

4.55
★★★★★
★★★★★

Userlike | Live chat software to help your business win and nurture customers across messaging channels.

RingDNA Icon

RingDNA

4.53
★★★★★
★★★★★

RingDNA | Everything Your Team Needs to Accelerate Revenue. The #1 Solution for Salesforce Customers

Drift Icon

Drift

4.48
★★★★★
★★★★★

Drift - Chat Software & Conversational Marketing Platform

Whisbi Platform Icon

Whisbi Platform

4.45
★★★★★
★★★★★

Whisbi: Conversational Sales & Marketing Platform

Intercom Icon

Intercom

4.44
★★★★★
★★★★★

Intercom: Customer Messaging Platform

Dialpad Sell Icon

Dialpad Sell

4.41
★★★★★
★★★★★

Dialpad Sell | An AI-powered sales communications solution

Zoho SalesIQ Icon

Zoho SalesIQ

4.39
★★★★★
★★★★★

Zoho SalesIQ | Hassle-free live chat for customer support & business growth

Balto Icon

Balto

4.38
★★★★★
★★★★★

Balto | advanced artificial intelligence is instant, intelligent, customizable, and easy to use

Dialogtech Icon

Dialogtech

4.37
★★★★★
★★★★★

Dialogtech | AI Call Tracking & Analytics for Marketers

Chatfuel Icon

Chatfuel

4.37
★★★★★
★★★★★

Chatfuel | chatbot platform for Facebook Messenger

Qlik Sense Icon

Qlik Sense

4.34
★★★★★
★★★★★

Qlik: Data Analytics for Modern Business Intelligence

Automat Conversational AI platform Icon

Automat Conversational AI platform

4.32
★★★★★
★★★★★

Conversational AI for Marketing, Commerce and Support ™ Automat

ExecVision Icon

ExecVision

4.31
★★★★★
★★★★★

Execvision conversation intelligence | Conversation Intelligence Platform for Sales & Success

Cliengo Icon

Cliengo

4.30
★★★★★
★★★★★

Cliengo - Chatbot that automatically turns your website visitors into ...

ManyChat Icon

ManyChat

4.27
★★★★★
★★★★★

Visual bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and many other features!

SocialBoost Icon

SocialBoost

4.27
★★★★★
★★★★★

Social Boost: SocialBoost is the web's trusted source to buy high quality Twitter followers, YouTube views, Facebook likes/fans, Instagram Followers and SoundCloud plays.

Helpshift Icon

Helpshift

4.24
★★★★★
★★★★★

Automate your customer service funnel and transform your support organization with AI-powered case management

algo.ai Icon

algo.ai

4.00
★★★★★
★★★★★

Algo - Enterprise AI and Workflow Automation platform

Gupshup Icon

Gupshup

4.00
★★★★★
★★★★★

Gupshup.io: Enable engaging conversations seamlessly across 30+ ...