ServisBOT Overview
This is a summary of the comprehensive capabilities and benefits of ServisBOT based on over 252 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ServisBOT, belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ServisBOT is right for your needs? Our Cuspera AI engine can evaluate how ServisBOT fits your specific business needs, industry, and context. Get your personalized assessment report today.
ServisBOT supports business activities such as:
- Engagement Management
- Helpdesk Management
- Training & Onboarding
- Proposal & Quote Management
- Workflow Management
ServisBOT can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, and Increase Sales & Revenue. It can help manage these activities if you use Chat and Games for these needs. As a solution, ServisBOT's capabilities include Bot.
Reviews
"...Article How Chatbots Can Influence Employee Engagement...." ServisBOT AI
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ServisBOT solved their Conversational Intelligence needs. Cuspera uses 252 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Intelligence needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using ServisBOT.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Training & Onboarding , as the business use cases that they have been most satisfied while using ServisBOT.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Chat |
4.68/5 ★ |
"...Article How Chatbots Can Influence Employee Engagement...." ServisBOT AI |
| engaging and following up |
4.45/5 ★ |
"...Article How Chatbots Can Influence Employee Engagement...." ServisBOT AI |
| Helpdesk Management with Games |
3.99/5 ★ |
"...Chatbot Helps Scale Support for Intouch Games...." ServisBOT AI |
| Training & Onboarding |
4.09/5 ★ |
"...Whether that is answering customer service queries, renewing a policy, providing IT support to employees, or onboarding a new customer, our chatbot platform makes it easy for you to build and manage chatbot solutions no matter what your business use case is...." Creating and Managing Chatbot Solutions for the Enterprise |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Chat |
4.68/5 ★ |
"...Article How Chatbots Can Influence Employee Engagement...." ServisBOT AI |
|
| engaging and following up |
4.68/5 ★ |
| Helpdesk Management with Games |
3.99/5 ★ |
"...Chatbot Helps Scale Support for Intouch Games...." ServisBOT AI |
|
| Training & Onboarding |
4.09/5 ★ |
"...Whether that is answering customer service queries, renewing a policy, providing IT support to employees, or onboarding a new customer, our chatbot platform makes it easy for you to build and manage chatbot solutions no matter what your business use case is...." Creating and Managing Chatbot Solutions for the Enterprise |
|
6+ more Business Use Cases
Our AI advisor, Wyz, harnessed 252 insights from peers and experts to help you assess how these ServisBOT use cases fit your Conversational Intelligence needs.
Peers used ServisBOT to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for ServisBOT
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (73) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (73) |
IT and Other Capabilities
for ServisBOT
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (8) |
| Data Import | Read Reviews (6) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (8) |
| Data Import | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (29) |
| Chat Support | Read Reviews (10) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (29) |
| Chat Support | Read Reviews (10) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (51) |
| Custom Reports | Read Reviews (27) |
| Analytics | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (51) |
| Custom Reports | Read Reviews (27) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for ServisBOT
Overall Risk Meter
Top Failure Risks for ServisBOT
Vendor Profile Details
Company Name
ServisBOT
Company Website
https://servisbot.com/HQ Location
Lexington, MA 02421
Employees
11-50
Social
Financials
SEED
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