Airim Overview

Airim effortlessly personalizes content for every user, making self-help on websites or web apps easy. Content is automatically tailored to individual needs.

Use Cases

Customers recommend Knowledge Management, Engagement Management, Funnel Analysis, as the business use cases that they have been most satisfied with while using Airim.

Other use cases:

  • Lead Analytics
  • Content Management
  • Products & Pricelist Management
  • Social Media Analytics
  • Creating Contact List
  • Generation Of New Leads
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Airim.

Airim Use-Cases and Business Priorities: Customer Satisfaction Data

Airim works with different mediums / channels such as Chat, User Generated Content, Blogs, etc.

Airim's features include Personalization, Widgets, Ticketing, etc.


"...Airim offers a host of features such as knowledge management, text analysis, detailed analytics, a unified dashboard and trend analysis...." Peer review

Airim, belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Airim

Top Industries

  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

Airim is popular in Computer Software, and Information Technology And Services, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Airim Use Cases

How does Airim facilitate Knowledge Management?

Airim provides knowledge management capabilities that integrate with existing systems, including knowledge bases, live chat, CRM, and contact forms. The system analyzes user behavior to offer personalized suggestions and track trending keywords to improve the knowledge base. Airim also offers tools for importing and managing knowledge base content, providing a unified dashboard and detailed analytics.
"...People spend hours per day locating the right page on a nav bar, or going through a huge knowledge base, or chatting with an agent or interacting with semi-trained bots...." Peer review

Why is Airim the best choice for Engagement Management?

Airim is a cloud-based solution that personalizes content on websites and apps to enhance user engagement. It leverages AI to analyze user interactions, providing real-time insights into customer engagement patterns. Airim's self-learning capabilities continuously improve personalization, increasing user engagement over time.
"...The post Get 3X user engagement by embedding Airim in your Hooked cycle appeared first on Airim Ideas...." Get 3X user engagement by embedding Airim in your Hooked cycle

How does Airim facilitate Content Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Airim solved their Conversational Intelligence needs. Cuspera uses 187 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Intelligence needs.


Peers used Airim for knowledge management and engagement management

Airim Features

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AI Powered


Read Reviews (9)
Custom Reports


Read Reviews (23)


Read Reviews (15)

Software Failure Risk Guidance


for Airim

Top Failure Risks for Airim

Airim Profile

Company Name


Company Website

HQ Location

2035 Sunset Lake Rd, Newark, Delaware 19702, US