About Userlike
Userlike is a live chat software for website and mobile support which helps the end customers when and where it matters. It offers various customization options that let companies match the look, feel and logic of the live chat box to the website's design.
Userlike offers features such as chat panel, custom design, team management and custom chat behaviour. Its built-in chat panel, custom design templates, team management functionalities, custom chat behaviour, feedback, chatbot and more. The solution offers unique data privacy options which customers can add to ensure information remains secure.
Userlike can be accessed from different mobile devices including tablets and smartphones. The built-in support bot asks initial questions to website visitors, collects questions and notifies the support team via Slack or email. The solution also provides reports and analytics that helps users keep track of key metrics and KPIs.
Evaluating Userlike for your Live Chat need?
Our AI advisor, Wyz, harnessed 5242 insights from peers and experts who used Userlike to help you determine how well it fits your Live Chat needs.
Peer and Expert Opinions
for
Userlike
Goals
Increase sales & revenue and Enhance customer relationships are the most popular goals peers achieved using Userlike .
Processes
Peers recommend engagement management, helpdesk management, contact list management, as the business processes that they have been most satisfied while using Userlike .
Read Peer and Expert Experience for Business Use Cases
Engagement management With Chat and Website
Engaging and following up With Chat and Website and E mail
Helpdesk management With Chat and Offline and Website
Contact list management With Chat and Website
Creating contact list With Chat
Communication management With Website and Chat and Text sms and Phone calls
Sending & publishing communications With Website and Chat and Text sms and Phone calls
Tracking & monitoring communications With Website and Social media
White labeling With Chat and Offline
Customer feedback management
Measuring customer satisfaction
Lead qualification
Lead qualification: technographic
Generation of new leads With Chat and Website
Training & onboarding With Chat
Digital marketing With Chat
Customer case management With Website
Social media management With Website and Social media
Social media analytics
Rating and review management With Chat
Conversion management With Website and Chat and Slack
Collaboration With Chat
Lifetime value management With Chat
Trade show marketing With Offline and Trade shows
Workflow management
Knowledge management With Chat
Market research
Touchpoint management
Lead tracking With E mail and Website
Content management
Sales review & feedback
Advertisement With Promotions and Coupons
Lead engagement
Discount management With Promotions and Coupons
Merchandising With Website and Promotions
Product marketing With Website
Business development
Popular Business Setting
for
Userlike
Top Industries
- Internet
- Information Technology and Services
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Userlike to Increase sales & revenue and Enhance customer relationships
Verify if it works for you
IT and Other Capabilities
for
Userlike
- Low
- Medium
- High
data
Data Import
Data Export
Support
24/7 Support
Phone Support
Chat Support
Email Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for Userlike
First 5 Reports are Free
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