Product Business Settings

JivoChat is popular in Computer Software, Retail, and Banking industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

CRM
Marketing Automation
Email Marketing
Project Management

JivoChat Product Overview

JivoChat addresses the challenge of converting website visitors into paying customers by offering an effective live chat solution. This tool facilitates real-time communication, ensuring potential customers receive immediate support and personalized interaction, which can significantly enhance conversion rates. Businesses benefit from an easy setup and the ability to deploy up to five agents for free, making it a cost-efficient option for companies looking to improve customer engagement without incurring substantial expenses. JivoChat stands as a strategic asset for businesses aiming to enhance customer service and drive sales through improved online interactions.

How satisfied the customers are with JivoChat use-cases

Reviews

"...Jivo Chat is a tool that I recommend to all types of companies, it has worked great for me as a Commercial Lawyer has helped me to manage my communication with clients since I also have my private clients, so I must maintain all possible communication , in case of presenting any problem with an insurance policy, I always have to resolve immediately if my clients have any case due to fraud, it is essential that I am available Always, they are cases that cannot wait and..." Peer review by Isaac G, Abogado

JivoChat Customer Insights, Testimonials and Case Studies

How does JivoChat facilitate Engagement Management?

How does JivoChat facilitate Rating And Review Management?

What solutions does JivoChat provide for Communication Management?

What is JivoChat used for?

JivoChat is a Live Chat Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Rating And Review Management and Contacts History .

What are the top features of JivoChat?

Widgets, Personalization and Recording are some of the top features of JivoChat.

Who uses JivoChat?

JivoChat is used by Computer Software, Retail and Banking among other industries.

What are JivoChat alternatives?

Helpcrunch, Haptik, Smartsupp and Gist are popular alternatives for JivoChat.

Where is JivoChat located?

JivoChat is headquartered at 1811 Silverside Rd, Wilmington, Delaware 19810, US.

11 buyers and buying teams have used Cuspera to assess how well JivoChat solved their Live Chat needs. Cuspera uses 795 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

How to Use JivoChat

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Peers used JivoChat for engagement management and rating and review management

JivoChat Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.52/5

Read Reviews (68)
Analytics

3.83/5

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.52/5

Read Reviews (68)
Analytics

3.83/5

Read Reviews (14)

Software Failure Risk Guidance

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for JivoChat

Overall Risk Meter

Low Medium High

Top Failure Risks for JivoChat

JivoSite Inc. Profile

Company Name

JivoSite Inc.

Company Website

https://www.jivochat.com/

HQ Location

1811 Silverside Rd, Wilmington, Delaware 19810, US

Employees

01-10

Social

Financials

PRIVATE