Gist Overview
This is a summary of the comprehensive capabilities and benefits of Gist based on over 2713 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Gist, Crisp Customer Messaging Platform, Helpcrunch, Tidio live chat, Pure Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Gist is right for your needs? Our Cuspera AI engine can evaluate how Gist fits your specific business needs, industry, and context. Get your personalized assessment report today.
Gist supports business activities such as:
- Knowledge Management
- Engagement Management
- Drip Marketing
- Helpdesk Management
- Contact List Management
Gist can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Digital And Social Presence, Launch New Products, etc. It can help manage these activities if you use E-Mail Chat and Website for these needs. As a solution, Gist's capabilities include Alerts: Popups & Notifications, Bot, Widgets, etc.
Gist Marketing and Advertising Vertical is its biggest customer base.
Reviews
"...If you're only looking for knowledge base software, then this service is a bit overkill...." Peer review by Laszlo Csukas, Co Founder & UX designer, Endorphyn
Cuspera Reviews
21 buyers and buying teams have used Cuspera to assess how well Gist solved their Live Chat needs. Cuspera uses 2713 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Gist.
Use Cases
Peers recommend Knowledge Management , Engagement Management , Drip Marketing , as the business use cases that they have been most satisfied while using Gist.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Knowledge Management with E-Mail and Chat |
4.90/5 ★ |
"...If you're only looking for knowledge base software, then this service is a bit overkill...." Peer review by Laszlo Csukas, Co Founder & UX designer, Endorphyn |
creating knowledge base |
4.71/5 ★ |
"...Not only can you get in touch with your customers with email/chat, but you can also have the ability to create a knowledge base and better service your customers...." Peer review by Ian K, Digital Marketing Strategist |
sharing knowledge |
4.34/5 ★ |
"...Also, we are using the knowledge base as an internal knowledge sharing tool...." Peer review by Laszlo Csukas, Co Founder & UX designer, Endorphyn |
Engagement Management with Website and Chat |
4.98/5 ★ |
"...If you're trying to build an email list, I think it's perfect and you can add triggers to engage your contacts based on their interactivity with your website...." Peer review by James Thomas, Website Owner, www.thetoolsquare.com |
engaging and following up |
4.97/5 ★ |
"...I can manage all the leads and follow up efforts in one place...." Peer review by Jimmy C, CEO |
engaging with scheduling & cadence |
3.87/5 ★ |
"...I am really encouraged at the cadence in which the development team is releasing new features...." Testimonials Gist |
Drip Marketing with E-Mail, Website and Chat |
4.92/5 ★ |
"...I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag...." Peer review by Bill A, Owner |
PEER EXPERIENCES | |
---|---|
Knowledge Management with E-Mail and Chat |
4.90/5 ★ |
"...If you're only looking for knowledge base software, then this service is a bit overkill...." Peer review by Laszlo Csukas, Co Founder & UX designer, Endorphyn |
|
creating knowledge base |
4.90/5 ★ |
sharing knowledge |
4.90/5 ★ |
Engagement Management with Website and Chat |
4.98/5 ★ |
"...If you're trying to build an email list, I think it's perfect and you can add triggers to engage your contacts based on their interactivity with your website...." Peer review by James Thomas, Website Owner, www.thetoolsquare.com |
|
engaging and following up |
4.98/5 ★ |
engaging with scheduling & cadence |
4.98/5 ★ |
Drip Marketing with E-Mail, Website and Chat |
4.92/5 ★ |
"...I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag...." Peer review by Bill A, Owner |
41+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2713 insights from peers and experts to help you assess how these Gist use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for Gist
What is Gist used for?
What are the top features of Gist?
Who uses Gist?
What are Gist alternatives?
Where is Gist located?
Popular Business Setting
for Gist
Top Industries
- Marketing and Advertising
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Gist Alternatives
Peer and Expert Opinion on Features
for Gist
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Alerts: popups & Notifications | Read Reviews (91) |
bot | Read Reviews (78) |
Widgets | Read Reviews (50) |
Personalization | Read Reviews (42) |
Templates | Read Reviews (36) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Alerts: popups & Notifications | Read Reviews (91) |
bot | Read Reviews (78) |
Widgets | Read Reviews (50) |
Personalization | Read Reviews (42) |
Templates | Read Reviews (36) |
IT and Other Capabilities
for Gist
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (49) |
Data Import | Read Reviews (80) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (49) |
Data Import | Read Reviews (80) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (367) |
Email Support | Read Reviews (102) |
Phone Support | Read Reviews (35) |
24/7 Support | Read Reviews (527) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (367) |
Email Support | Read Reviews (102) |
Phone Support | Read Reviews (35) |
24/7 Support | Read Reviews (527) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Analytics | Read Reviews (29) |
Custom Reports | Read Reviews (168) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Analytics | Read Reviews (29) |
Custom Reports | Read Reviews (168) |
Software Failure Risk Guidance
?for Gist
Overall Risk Meter
Top Failure Risks for Gist
Vendor Profile Details
Company Name
Gist
Company Website
https://getgist.com/HQ Location
2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US
Employees
01-10
Social
Financials
PRIVATE