Gist Overview

This is a summary of the comprehensive capabilities and benefits of Gist based on over 2713 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Gist, Crisp Customer Messaging Platform, Helpcrunch, Tidio live chat, Pure Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Gist is right for your needs? Our Cuspera AI engine can evaluate how Gist fits your specific business needs, industry, and context. Get your personalized assessment report today.

Gist supports business activities such as:

  • Knowledge Management
  • Engagement Management
  • Drip Marketing
  • Helpdesk Management
  • Contact List Management

Gist can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Digital And Social Presence, Launch New Products, etc. It can help manage these activities if you use E-Mail Chat and Website for these needs. As a solution, Gist's capabilities include Alerts: Popups & Notifications, Bot, Widgets, etc.

Gist Marketing and Advertising Vertical is its biggest customer base.

Reviews

"...If you're only looking for knowledge base software, then this service is a bit overkill...." Peer review by Laszlo Csukas, Co Founder & UX designer, Endorphyn

Cuspera Reviews

21 buyers and buying teams have used Cuspera to assess how well Gist solved their Live Chat needs. Cuspera uses 2713 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Gist.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Launch New Products
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Knowledge Management , Engagement Management , Drip Marketing , as the business use cases that they have been most satisfied while using Gist.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Knowledge Management with E-Mail and Chat

4.90/5 ★

Read Reviews (221)

"...If you're only looking for knowledge base software, then this service is a bit overkill...."
creating knowledge base

4.71/5 ★

Read Reviews (8)

"...Not only can you get in touch with your customers with email/chat, but you can also have the ability to create a knowledge base and better service your customers...."
sharing knowledge

4.34/5 ★

Read Reviews (3)

"...Also, we are using the knowledge base as an internal knowledge sharing tool...."
Engagement Management with Website and Chat

4.98/5 ★

Read Reviews (132)

"...If you're trying to build an email list, I think it's perfect and you can add triggers to engage your contacts based on their interactivity with your website...."
engaging and following up

4.97/5 ★

Read Reviews (95)

"...I can manage all the leads and follow up efforts in one place...."
engaging with scheduling & cadence

3.87/5 ★

Read Reviews (2)

"...I am really encouraged at the cadence in which the development team is releasing new features...."
Drip Marketing with E-Mail, Website and Chat

4.92/5 ★

Read Reviews (92)

"...I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag...."
PEER EXPERIENCES
Knowledge Management with E-Mail and Chat

4.90/5 ★

Read Reviews (221)

"...If you're only looking for knowledge base software, then this service is a bit overkill...." Peer review by Laszlo Csukas, Co Founder & UX designer, Endorphyn
creating knowledge base

4.90/5 ★

Read Reviews (8)

sharing knowledge

4.90/5 ★

Read Reviews (3)

Engagement Management with Website and Chat

4.98/5 ★

Read Reviews (132)

"...If you're trying to build an email list, I think it's perfect and you can add triggers to engage your contacts based on their interactivity with your website...." Peer review by James Thomas, Website Owner, www.thetoolsquare.com
engaging and following up

4.98/5 ★

Read Reviews (95)

engaging with scheduling & cadence

4.98/5 ★

Read Reviews (2)

Drip Marketing with E-Mail, Website and Chat

4.92/5 ★

Read Reviews (92)

"...I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag...." Peer review by Bill A, Owner

41+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2713 insights from peers and experts to help you assess how these Gist use cases fit your Live Chat needs.

Frequently Asked Questions(FAQ)

for Gist

What is Gist used for?

Gist is a Live Chat Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Knowledge Management, Engagement Management and Drip Marketing .

What are the top features of Gist?

Alerts: popups & Notifications, bot and Widgets are some of the top features of Gist.

Who uses Gist?

Gist is used by Marketing And Advertising, Computer Software and Education among other industries.

What are Gist alternatives?

Crisp Customer Messaging Platform, Helpcrunch, Tidio Live Chat and Pure Chat are popular alternatives for Gist.

Where is Gist located?

Gist is headquartered at 2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US.

Popular Business Setting

for Gist

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Gist to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Gist

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.32/5 ★

Read Reviews (91)
bot

4.62/5 ★

Read Reviews (78)
Widgets

4.33/5 ★

Read Reviews (50)
Personalization

4.60/5 ★

Read Reviews (42)
Templates

1.97/5 ★

Read Reviews (36)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.32/5 ★

Read Reviews (91)
bot

4.62/5 ★

Read Reviews (78)
Widgets

4.33/5 ★

Read Reviews (50)
Personalization

4.60/5 ★

Read Reviews (42)
Templates

1.97/5 ★

Read Reviews (36)

IT and Other Capabilities

for Gist

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.11/5 ★

Read Reviews (49)
Data Import

3.67/5 ★

Read Reviews (80)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.11/5 ★

Read Reviews (49)
Data Import

3.67/5 ★

Read Reviews (80)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.92/5 ★

Read Reviews (367)
Email Support

4.83/5 ★

Read Reviews (102)
Phone Support

4.73/5 ★

Read Reviews (35)
24/7 Support

4.56/5 ★

Read Reviews (527)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.92/5 ★

Read Reviews (367)
Email Support

4.83/5 ★

Read Reviews (102)
Phone Support

4.73/5 ★

Read Reviews (35)
24/7 Support

4.56/5 ★

Read Reviews (527)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.65/5 ★

Read Reviews (5)
Analytics

4.22/5 ★

Read Reviews (29)
Custom Reports

3.37/5 ★

Read Reviews (168)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.65/5 ★

Read Reviews (5)
Analytics

4.22/5 ★

Read Reviews (29)
Custom Reports

3.37/5 ★

Read Reviews (168)

Software Failure Risk Guidance

?

for Gist

Overall Risk Meter

Low Medium High

Top Failure Risks for Gist

Vendor Profile Details

Company Name

Gist

Company Website

https://getgist.com/

HQ Location

2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US

Employees

01-10

Social

Financials

PRIVATE