Cuspera Reviews

21 buyers and buying teams have used Cuspera to assess how well Gist solved their Live Chat needs. Cuspera uses 2713 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Gist.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Launch New Products
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Knowledge Management , Engagement Management , Drip Marketing , as the business use cases that they have been most satisfied while using Gist.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Knowledge Management with E-Mail and Chat

4.90/5

Read Reviews (221)

"...We can also directly send knowledge base articles from within the messenger...." Peer review by Andie Suggs, Customer Success Specialist, LeadFuze
creating knowledge base

4.71/5

Read Reviews (8)

sharing knowledge

4.34/5

Read Reviews (3)

Engagement Management with Website and Chat

4.98/5

Read Reviews (132)

"...Snoozing conversations to wait for the resolution without forgetting to followup...." Peer review by Anca Pop, Customer Success Specialist, SocialBee.io - Get More Leads from Social Media
engaging and following up

4.97/5

Read Reviews (95)

engaging with scheduling & cadence

3.87/5

Read Reviews (2)

Drip Marketing with E-Mail, Website and Chat

4.92/5

Read Reviews (92)

"...I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag...." Peer review by Bill A, Owner
PEER EXPERIENCES
Knowledge Management with E-Mail and Chat

4.90/5

Read Reviews (221)

"...We can also directly send knowledge base articles from within the messenger...." Peer review by Andie Suggs, Customer Success Specialist, LeadFuze
creating knowledge base

4.90/5

Read Reviews (8)

sharing knowledge

4.90/5

Read Reviews (3)

Engagement Management with Website and Chat

4.98/5

Read Reviews (132)

"...Snoozing conversations to wait for the resolution without forgetting to followup...." Peer review by Anca Pop, Customer Success Specialist, SocialBee.io - Get More Leads from Social Media
engaging and following up

4.98/5

Read Reviews (95)

engaging with scheduling & cadence

4.98/5

Read Reviews (2)

Drip Marketing with E-Mail, Website and Chat

4.92/5

Read Reviews (92)

"...I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag...." Peer review by Bill A, Owner

41+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2713 insights from peers and experts to help you assess how these Gist use cases fit your Live Chat needs.

Popular Business Setting

for Gist

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Gist to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Gist

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.32/5

Read Reviews (91)
bot

4.62/5

Read Reviews (78)
Widgets

4.33/5

Read Reviews (50)
Personalization

4.60/5

Read Reviews (42)
Templates

1.97/5

Read Reviews (36)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.32/5

Read Reviews (91)
bot

4.62/5

Read Reviews (78)
Widgets

4.33/5

Read Reviews (50)
Personalization

4.60/5

Read Reviews (42)
Templates

1.97/5

Read Reviews (36)

IT and Other Capabilities

for Gist

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.11/5

Read Reviews (49)
Data Import

3.67/5

Read Reviews (80)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.11/5

Read Reviews (49)
Data Import

3.67/5

Read Reviews (80)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.92/5

Read Reviews (367)
Email Support

4.83/5

Read Reviews (102)
Phone Support

4.73/5

Read Reviews (35)
24/7 Support

4.56/5

Read Reviews (527)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.92/5

Read Reviews (367)
Email Support

4.83/5

Read Reviews (102)
Phone Support

4.73/5

Read Reviews (35)
24/7 Support

4.56/5

Read Reviews (527)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.65/5

Read Reviews (5)
Analytics

4.22/5

Read Reviews (29)
Custom Reports

3.37/5

Read Reviews (168)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.65/5

Read Reviews (5)
Analytics

4.22/5

Read Reviews (29)
Custom Reports

3.37/5

Read Reviews (168)

Software Failure Risk Guidance

?

for Gist

Overall Risk Meter

Low Medium High

Top Failure Risks for Gist

Vendor Profile Details

Company Name

Gist

Company Website

https://getgist.com/

HQ Location

2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US

Employees

01-10

Social

Financials

Private