Cuspera Reviews
21 buyers and buying teams have used Cuspera to assess how well Gist solved their Live Chat needs. Cuspera uses 2713 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Gist.
Use Cases
Peers recommend Knowledge Management , Engagement Management , Drip Marketing , as the business use cases that they have been most satisfied while using Gist.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management with E-Mail and Chat |
4.90/5 ★ |
"...We can also directly send knowledge base articles from within the messenger...." Peer review by Andie Suggs, Customer Success Specialist, LeadFuze |
| creating knowledge base |
4.71/5 ★ |
|
| sharing knowledge |
4.34/5 ★ |
|
| Engagement Management with Website and Chat |
4.98/5 ★ |
"...Snoozing conversations to wait for the resolution without forgetting to followup...." Peer review by Anca Pop, Customer Success Specialist, SocialBee.io - Get More Leads from Social Media |
| engaging and following up |
4.97/5 ★ |
|
| engaging with scheduling & cadence |
3.87/5 ★ |
|
| Drip Marketing with E-Mail, Website and Chat |
4.92/5 ★ |
"...I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag...." Peer review by Bill A, Owner |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management with E-Mail and Chat |
4.90/5 ★ |
"...We can also directly send knowledge base articles from within the messenger...." Peer review by Andie Suggs, Customer Success Specialist, LeadFuze |
|
| creating knowledge base |
4.90/5 ★ |
| sharing knowledge |
4.90/5 ★ |
| Engagement Management with Website and Chat |
4.98/5 ★ |
"...Snoozing conversations to wait for the resolution without forgetting to followup...." Peer review by Anca Pop, Customer Success Specialist, SocialBee.io - Get More Leads from Social Media |
|
| engaging and following up |
4.98/5 ★ |
| engaging with scheduling & cadence |
4.98/5 ★ |
| Drip Marketing with E-Mail, Website and Chat |
4.92/5 ★ |
"...I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag...." Peer review by Bill A, Owner |
|
41+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2713 insights from peers and experts to help you assess how these Gist use cases fit your Live Chat needs.
Popular Business Setting
for Gist
Top Industries
- Marketing and Advertising
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Gist to Acquire customers and Enhance customer relationships
Gist Alternatives
Peer and Expert Opinion on Features
for Gist
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (91) |
| bot | Read Reviews (78) |
| Widgets | Read Reviews (50) |
| Personalization | Read Reviews (42) |
| Templates | Read Reviews (36) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (91) |
| bot | Read Reviews (78) |
| Widgets | Read Reviews (50) |
| Personalization | Read Reviews (42) |
| Templates | Read Reviews (36) |
IT and Other Capabilities
for Gist
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (49) |
| Data Import | Read Reviews (80) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (49) |
| Data Import | Read Reviews (80) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (367) |
| Email Support | Read Reviews (102) |
| Phone Support | Read Reviews (35) |
| 24/7 Support | Read Reviews (527) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (367) |
| Email Support | Read Reviews (102) |
| Phone Support | Read Reviews (35) |
| 24/7 Support | Read Reviews (527) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (29) |
| Custom Reports | Read Reviews (168) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (29) |
| Custom Reports | Read Reviews (168) |
Software Failure Risk Guidance
?for Gist
Overall Risk Meter
Top Failure Risks for Gist
Vendor Profile Details
Company Name
Gist
Company Website
https://getgist.com/HQ Location
2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US
Employees
01-10
Social
Financials
Private
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