Cuspera Reviews

21 buyers and buying teams have used Cuspera to assess how well Gist solved their Live Chat needs. Cuspera uses 2713 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Gist.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Launch New Products
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Knowledge Management , Engagement Management , Drip Marketing , as the business use cases that they have been most satisfied while using Gist.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Knowledge Management with E-Mail and Chat

4.90/5

Read Reviews (221)

"...If you're reading this and you are looking for a support widget or a knowledge base with some added email automation with marketing capabilities, Gist is a great option...."
creating knowledge base

4.71/5

Read Reviews (8)

"...Been using gist for a while now and it has been amazing in our testing phase and we have evolved over this time as we tested and implemented all the templates that we created and knowledge base that we increased...."
sharing knowledge

4.34/5

Read Reviews (3)

"...This tool help us to solve all our marketing automation needs, from email to knowledge base to share knowledge with our customers...."
Engagement Management with Website and Chat

4.98/5

Read Reviews (132)

"...It is our go to Customer Engagement tool...."
engaging and following up

4.97/5

Read Reviews (95)

"...Gist allows you to effectively engage with and nurture both clients and potential clients...."
engaging with scheduling & cadence

3.87/5

Read Reviews (2)

"...I am really encouraged at the cadence in which the development team is releasing new features...."
Drip Marketing with E-Mail, Website and Chat

4.92/5

Read Reviews (92)

"...Drip campaign...."
PEER EXPERIENCES
Knowledge Management with E-Mail and Chat

4.90/5

Read Reviews (221)

"...If you're reading this and you are looking for a support widget or a knowledge base with some added email automation with marketing capabilities, Gist is a great option...." Peer review by Karl Schuckert, Co-Founder, SegMate LLC
creating knowledge base

4.90/5

Read Reviews (8)

sharing knowledge

4.90/5

Read Reviews (3)

Engagement Management with Website and Chat

4.98/5

Read Reviews (132)

"...It is our go to Customer Engagement tool...." Peer review by Tejas C, Customer Support
engaging and following up

4.98/5

Read Reviews (95)

engaging with scheduling & cadence

4.98/5

Read Reviews (2)

Drip Marketing with E-Mail, Website and Chat

4.92/5

Read Reviews (92)

"...Drip campaign...." Peer review by Stefano Messori, Design Strategist, Online Trainer & Facilitator, Stefano Messori

41+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2713 insights from peers and experts to help you assess how these Gist use cases fit your Live Chat needs.

Frequently Asked Questions(FAQ)

for Gist

What is Gist used for?

Gist is a Live Chat Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Knowledge Management, Engagement Management and Drip Marketing .

What are the top features of Gist?

Alerts: popups & Notifications, bot and Widgets are some of the top features of Gist.

Who uses Gist?

Gist is used by Marketing And Advertising, Computer Software and Education among other industries.

What are Gist alternatives?

Crisp Customer Messaging Platform, Helpcrunch, Tidio Live Chat and Pure Chat are popular alternatives for Gist.

Where is Gist located?

Gist is headquartered at 2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US.

Popular Business Setting

for Gist

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Gist to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Gist

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.32/5

Read Reviews (91)
bot

4.62/5

Read Reviews (78)
Widgets

4.33/5

Read Reviews (50)
Personalization

4.60/5

Read Reviews (42)
Templates

1.97/5

Read Reviews (36)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.32/5

Read Reviews (91)
bot

4.62/5

Read Reviews (78)
Widgets

4.33/5

Read Reviews (50)
Personalization

4.60/5

Read Reviews (42)
Templates

1.97/5

Read Reviews (36)

IT and Other Capabilities

for Gist

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.11/5

Read Reviews (49)
Data Import

3.67/5

Read Reviews (80)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.11/5

Read Reviews (49)
Data Import

3.67/5

Read Reviews (80)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.92/5

Read Reviews (367)
Email Support

4.83/5

Read Reviews (102)
Phone Support

4.73/5

Read Reviews (35)
24/7 Support

4.56/5

Read Reviews (527)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.92/5

Read Reviews (367)
Email Support

4.83/5

Read Reviews (102)
Phone Support

4.73/5

Read Reviews (35)
24/7 Support

4.56/5

Read Reviews (527)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.65/5

Read Reviews (5)
Analytics

4.22/5

Read Reviews (29)
Custom Reports

3.37/5

Read Reviews (168)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.65/5

Read Reviews (5)
Analytics

4.22/5

Read Reviews (29)
Custom Reports

3.37/5

Read Reviews (168)

Software Failure Risk Guidance

?

for Gist

Overall Risk Meter

Low Medium High

Top Failure Risks for Gist

Vendor Profile Details

Company Name

Gist

Company Website

https://getgist.com/

HQ Location

2035 Sunset Lake Road, Suite B-2, Newark, Delaware 1970, US

Employees

01-10

Social

Financials

Private