Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve internal communications
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Increase customer life time value
- See 6 more
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Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve digital and social presence
-
Launch new products
-
Increase customer life time value
-
Improve internal communications
-
Enter new markets internationally or locally
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Grow market share
-
Improve ROI
- See 7 more
Top Channels
Channels Used
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e-mail
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chat
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website
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social media
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phone calls
-
mass media
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offline
-
user generated content
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blogs
-
games
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on premises
-
newsletter
-
mobile
-
mobile app
-
Facebook
-
video
-
events
-
trade shows
-
Twitter
-
review sites
-
G2crowd
- See 18 more
-
e-mail
-
chat
-
website
-
social media
-
phone calls
-
mass media
-
offline
-
user generated content
-
blogs
-
games
-
on premises
-
newsletter
-
mobile
-
mobile app
-
Facebook
-
video
-
events
-
trade shows
-
Twitter
-
review sites
-
G2crowd
- See 18 more
