Keap CRM: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Keap CRM
Brand: Keap CRM
Rating: 4.12 (9791 reviews)

4.12 5

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(9791)

Product and Vendor News

Level Up Your Automations with Keaps June Product Updates 02/11/2025
Thryv Aims for 20% SaaS Growth, Acquires Keap in Major Digital Transformation Push - StockTitan 02/12/2024
Thryv Holdings Expands with Keap Acquisition and SaaS Focus - TipRanks 02/12/2024
Dallas' Thryv Holdings Closes $80M Acquisition of Arizona-Based SaaS Solutions Provider Keap - dallasinnovates.com 03/11/2024

Customer stories

Product Business Settings

Keap CRM is popular in Marketing And Advertising, Education, and Management Consulting industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Integrations

SMS Marketing

Email Marketing

Reviews and Reputation

Other Demand Generation

Keap CRM Product Overview

Keap-CRM visualizes traffic, data, and conversions with a robust analytics dashboard. It automates lead capture, segmentation, and messaging to boost conversion rates and sales.

How satisfied the customers are with Keap CRM use-cases

Reviews

"Seamlessly integrates with Keap and the money automatically shows up in my account the next day! I've had zero issues with it." - Doug S

"It has been easy to use and the addition of the pay now button on the invoices has been incredible." - Justin W

Keap CRM Customer Insights, Testimonials and Case Studies

What solutions does Keap CRM provide for Engagement Management?

The engagement management capabilities include lead generation, campaign creation, automated email follow-up, and landing page creation. This software provides features for robust sales follow-up, lead tracking, and personalized content delivery, enabling businesses to focus on high-potential prospects. The system also includes e-commerce functionality and reporting tools. A limitation of the software is the occasional occurrence of glitches that can hinder information recording.

"...Infusionsoft will assist you in following up with your leads and customers via a string of automated emails...." Peer review by Director in Marketing

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How can Keap CRM optimize your Communication Management Workflow?

Keap CRM facilitates automated email communication, allowing users to send scheduled updates and follow-up messages to clients and prospects. The system enables users to segment audiences, create email templates, and track interactions. However, the system has limitations, as it may require users to republish content for certain functions.

"...I click a few buttons, and the task is completed (Sending emails/invoices, etc)...." Peer review by Kevin M.

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How does Keap CRM facilitate Campaign Management?

Keap CRM Campaign Management offers automation for marketing campaigns across various channels including email, text message, and direct mail. It provides comprehensive tools for building, tracking, and analyzing campaigns, including segmentation and reporting features. The software's mobile functionality for campaign management is limited.

"...We really needed a step up from the Mail Chimp, Constant Contact type services and get to personalization, automation, and real campaign management...." Peer review by James Keddington, Digital Marketing Manager, EnerBank USA

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How does Keap CRM facilitate Contact List Management?

Keap CRM enables contact segmentation and tracking of customer interactions. Users can launch email campaigns and set triggers for personalized communications based on email opens, clicks, and other actions. Keap CRM facilitates contact list management through integrated software, but lacks the ability to maintain previous navigation points when changing views.

"...It is pretty easy to use, and useful when organizing contacts/creating a calendar for yourself...." Peer review by Meghann Haggerty, Insurance

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Why is Keap CRM the best choice for Helpdesk Management?

The system offers robust customer support capabilities, including call center functionality, email marketing segmentation, and customer history management. This enables efficient customer interaction and improved relationship building. However, the system's reporting features may not fully meet all user needs.

"...The customer service and helpdesk is the best i have come across anywhere in the world...." Peer review by Jon Hewlett

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What is Keap CRM?

Keap is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in a suite. It helps small businesses across various industries deliver sales volumes and customer service experiences. It helps to acquire customers and increase sales and revenue.

It helps to capture leads automatically through built-in landing pages, convert more visitors to leads, and automatically add new leads to the contacts with advanced segment.

Keap helps in increased conversion rates by powerful segmentation, delivering the right message to the right person, bulletproof automation to make sure leads don’t get lost, and customizable messaging to leads based on customer’s actions. Its campaign builder automatically tags new leads, assigns tasks, and sends emails based on client actions.

What is Keap CRM used for?

Keap CRM is a CRM All-in-One Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Campaign Management .

What are the top features of Keap CRM?

Personalization, Landing page and Templates are some of the top features of Keap CRM.

Who uses Keap CRM?

Keap CRM is used by Marketing And Advertising, Education and Management Consulting among other industries.

What are Keap CRM alternatives?

GMass, HoneyBook, Simpletexting and The Flybook are popular alternatives for Keap CRM.

Where is Keap CRM located?

Keap CRM is headquartered at Chandler, AZ 85286.

23 buyers and buying teams have used Cuspera to assess how well Keap CRM solved their CRM All-in-One needs. Cuspera uses 9791 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

CUSTOMERS	TESTIMONIALS
Doug S My Music Expert	Seamlessly integrates with Keap and the money automatically shows up in my account the next day! I've had zero issues with it. Testimonial By Doug S
Justin W Coaching Biz Mastery	It has been easy to use and the addition of the pay now button on the invoices has been incredible. Testimonial By Justin W
Johnny Laurent Consulting Johnny Laurent Consulting	I love that I can set everything up once and then have it run automatically in the background while I work on other areas of the business. Testimonial By Johnny Laurent

CUSTOMERS	TESTIMONIALS
Doug S My Music Expert	Seamlessly integrates with Keap and the money automatically shows up in my account the next day! I've had zero issues with it. Testimonial By Doug S
Justin W Coaching Biz Mastery	It has been easy to use and the addition of the pay now button on the invoices has been incredible. Testimonial By Justin W
Johnny Laurent Consulting Johnny Laurent Consulting	I love that I can set everything up once and then have it run automatically in the background while I work on other areas of the business. Testimonial By Johnny Laurent