Keap CRM Overview

This is a summary of the comprehensive capabilities and benefits of Keap CRM based on over 9791 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Keap CRM, EngageBay Marketing, 1crm, HoneyBook, Efficy CRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Keap CRM is right for your needs? Our Cuspera AI engine can evaluate how Keap CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Keap CRM supports business activities such as:

  • Engagement Management
  • Communication Management
  • Campaign Management
  • Contact List Management
  • Helpdesk Management

Keap CRM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Grow Market Share, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Keap CRM's capabilities include Personalization, Landing Page, Templates, etc.

Keap CRM Marketing and Advertising Vertical is its biggest customer base.

Reviews

"I increased repeat sales by 80% while reducing time spent working by 60%. " - Jermaine Griggs

Cuspera Reviews

23 buyers and buying teams have used Cuspera to assess how well Keap CRM solved their CRM All-in-One needs. Cuspera uses 9791 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Keap CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Scale Best Practices
  • Improve Consistency
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Visibility
  • Shorten Ramp Up Time
  • Improve Efficiency
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Campaign Management , as the business use cases that they have been most satisfied while using Keap CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.76/5 ★

Read Reviews (489)

"...From the ability to design your shopping cart to embed on your website, then actually creating the products in Infusionsoft so that when someone buys, it can trigger followup campaigns immediately...."
engaging and following up

4.75/5 ★

Read Reviews (439)

"...Previously, we had no real lead follow up or drip email campaign...."
Communication Management with E-Mail

4.48/5 ★

Read Reviews (329)

"...I don't have to send out emails, create reminders or remember appointments...."
sending & publishing communications

4.38/5 ★

Read Reviews (280)

"...The many opportunities for tagging people, companies, templates, etc. was another factor that really made the product so useful; being able to pull a list of only the Gold Level clients, quickly and efficiently, into a spreadsheet for a mail merge or to send an email cut down on a lot of the manual work that used to go into that kind of task...."
tracking & monitoring communications

4.96/5 ★

Read Reviews (37)

"...You can focus in on campaigns and leads with email marketing, social media tracking and campaign management. ..."
Campaign Management with E-Mail

4.78/5 ★

Read Reviews (260)

"...This has very limited mobile options for building and managing campaigns...."
campaign monitoring

4.94/5 ★

Read Reviews (29)

"...If you're looking into other email marketing services, we also have links with Constant Contact, ActiveCampaign and Campaign Monitor...."
campaign analytics

4.46/5 ★

Read Reviews (23)

"...Firstly, we have a report card campaign that allows us to digitally send our clients updates with movies and pictures linked...."
PEER EXPERIENCES
Engagement Management with E-Mail

4.76/5 ★

Read Reviews (489)

"...From the ability to design your shopping cart to embed on your website, then actually creating the products in Infusionsoft so that when someone buys, it can trigger followup campaigns immediately...." Peer review by Matt M., Director of Customer Experience
engaging and following up

4.76/5 ★

Read Reviews (439)

Communication Management with E-Mail

4.48/5 ★

Read Reviews (329)

"...I don't have to send out emails, create reminders or remember appointments...." Peer review by Jonathan C.
sending & publishing communications

4.48/5 ★

Read Reviews (280)

tracking & monitoring communications

4.48/5 ★

Read Reviews (37)

Campaign Management with E-Mail

4.78/5 ★

Read Reviews (260)

"...This has very limited mobile options for building and managing campaigns...." Peer review by Edward L., CEO, Medical Practice
campaign monitoring

4.78/5 ★

Read Reviews (29)

campaign analytics

4.78/5 ★

Read Reviews (23)

76+ more Business Use Cases

Our AI advisor, Wyz, harnessed 9791 insights from peers and experts to help you assess how these Keap CRM use cases fit your CRM All-in-One needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Jermaine Griggs

Hear and Play

I increased repeat sales by 80% while reducing time spent working by 60%. Testimonial By Jermaine Griggs

Doug S

My Music Expert

Seamlessly integrates with Keap and the money automatically shows up in my account the next day! I've had zero issues with it. Testimonial By Doug S

Lamar Tyler

Tyler New Media

I grew revenue by 500% since starting with Keap. Testimonial By Lamar Tyler
CUSTOMERS TESTIMONIALS

Jermaine Griggs

Hear and Play

I increased repeat sales by 80% while reducing time spent working by 60%. Testimonial By Jermaine Griggs

Doug S

My Music Expert

Seamlessly integrates with Keap and the money automatically shows up in my account the next day! I've had zero issues with it. Testimonial By Doug S

Lamar Tyler

Tyler New Media

I grew revenue by 500% since starting with Keap. Testimonial By Lamar Tyler

Case Studies

COMPANY CASE STUDIES
Case Study Burleson Orthodontics

Burleson Orthodontics automates its way to 10x growth

Read More
Case Study Home Painters Toronto

Home Painters Toronto surpasses 300% growth

Read More
Case Study Tyler New Media

Tyler New Media transforms lives online and off

Read More

Frequently Asked Questions(FAQ)

for Keap CRM

What is Keap CRM?

Keap is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in a suite. It helps small businesses across various industries deliver sales volumes and customer service experiences. It helps to acquire customers and increase sales and revenue.

What is Keap CRM used for?

Keap CRM is a CRM All-in-One Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Campaign Management .

What are the top features of Keap CRM?

Personalization, Landing page and Templates are some of the top features of Keap CRM.

Who uses Keap CRM?

Keap CRM is used by Marketing And Advertising, Education and Management Consulting among other industries.

What are Keap CRM alternatives?

EngageBay Marketing, 1Crm, HoneyBook and Efficy CRM are popular alternatives for Keap CRM.

Where is Keap CRM located?

Keap CRM is headquartered at Chandler, AZ 85286.

Popular Business Setting

for Keap CRM

Top Industries

  • Marketing and Advertising
  • Education
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Keap CRM to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Keap CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.01/5 ★

Read Reviews (330)
Landing page

4.20/5 ★

Read Reviews (191)
Templates

3.41/5 ★

Read Reviews (181)
Recording

3.73/5 ★

Read Reviews (160)
Dashboard

2.54/5 ★

Read Reviews (101)
FEATURES RATINGS AND REVIEWS
Personalization

4.01/5 ★

Read Reviews (330)
Landing page

4.20/5 ★

Read Reviews (191)
Templates

3.41/5 ★

Read Reviews (181)
Recording

3.73/5 ★

Read Reviews (160)
Dashboard

2.54/5 ★

Read Reviews (101)

IT and Other Capabilities

for Keap CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.62/5 ★

Read Reviews (416)
Data Import

3.06/5 ★

Read Reviews (908)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.62/5 ★

Read Reviews (416)
Data Import

3.06/5 ★

Read Reviews (908)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.04/5 ★

Read Reviews (227)
Phone Support

3.98/5 ★

Read Reviews (236)
Chat Support

3.92/5 ★

Read Reviews (266)
24/7 Support

3.62/5 ★

Read Reviews (1478)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.04/5 ★

Read Reviews (227)
Phone Support

3.98/5 ★

Read Reviews (236)
Chat Support

3.92/5 ★

Read Reviews (266)
24/7 Support

3.62/5 ★

Read Reviews (1478)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.68/5 ★

Read Reviews (7)
Analytics

3.88/5 ★

Read Reviews (122)
Custom Reports

3.04/5 ★

Read Reviews (1024)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.68/5 ★

Read Reviews (7)
Analytics

3.88/5 ★

Read Reviews (122)
Custom Reports

3.04/5 ★

Read Reviews (1024)

Software Failure Risk Guidance

?

for Keap CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Keap CRM

Vendor Profile Details

Company Name

Keap

HQ Location

Chandler, AZ 85286

Employees

251-500

Social

Financials

IPO