Keap CRM Overview

Here’s the scoop on Keap CRM! We've gathered over 9791 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Keap CRM, EngageBay Marketing, 1crm, HoneyBook, Efficy CRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Keap CRM is right for your needs? Our Cuspera AI engine can evaluate how Keap CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Keap CRM supports business activities such as:

  • Engagement Management
  • Communication Management
  • Campaign Management
  • Contact List Management
  • Helpdesk Management

Keap CRM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Grow Market Share, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Keap CRM's capabilities include Personalization, Landing Page, Templates, etc.

Keap CRM Marketing and Advertising Vertical is its biggest customer base.

Reviews

"It has been easy to use and the addition of the pay now button on the invoices has been incredible. " - Justin W

Cuspera Reviews

23 buyers and buying teams have used Cuspera to assess how well Keap CRM solved their CRM All-in-One needs. Cuspera uses 9791 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Keap CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Scale Best Practices
  • Improve Consistency
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Visibility
  • Shorten Ramp Up Time
  • Improve Efficiency
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Campaign Management , as the business use cases that they have been most satisfied while using Keap CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.76/5

Read Reviews (489)

"...We have experienced an 18% increase in latent engagement, which was non-existent prior to integration...."
engaging and following up

4.75/5

Read Reviews (439)

"...Hot Leads Campaign in the Marketplace allows me to see WHO is engaging with my campaigns so I can step in and call them for a personal touch to find out what they are looking for...."
Communication Management with E-Mail

4.48/5

Read Reviews (329)

"...I click a few buttons, and the task is completed (Sending emails/invoices, etc)...."
sending & publishing communications

4.38/5

Read Reviews (280)

"...Infusionsoft is very reliable in terms of sending emails to the client...."
tracking & monitoring communications

4.96/5

Read Reviews (37)

"...I can now actually track if my emails are converting, something that is HUGE for a email-based marketing business like mine...."
Campaign Management with E-Mail

4.78/5

Read Reviews (260)

"...Automatation of invitations to webinars; newsletter mailing; segmenting my email list according to customer preferences Benefits: saved time, better focused marketing Having campaigns set up in advance and not having to worry about them Being able to see who is where within a campaign Having the option to add folk (eg unopens) back in to a cpapaign Pay for the additional training to fast track your learning..."
campaign monitoring

4.94/5

Read Reviews (29)

"...Offers many of the most important options for tracking your campaigns. -..."
campaign analytics

4.46/5

Read Reviews (23)

"...We use it for campaign reporting, to measure what is working and what is not working by source/channel, and deploy email campaigns...."
PEER EXPERIENCES
Engagement Management with E-Mail

4.76/5

Read Reviews (489)

"...We have experienced an 18% increase in latent engagement, which was non-existent prior to integration...." Peer review by Sean Conyette, Director of Sales and Customer Success, IncStores.com
engaging and following up

4.76/5

Read Reviews (439)

Communication Management with E-Mail

4.48/5

Read Reviews (329)

"...I click a few buttons, and the task is completed (Sending emails/invoices, etc)...." Peer review by Kevin M.
sending & publishing communications

4.48/5

Read Reviews (280)

tracking & monitoring communications

4.48/5

Read Reviews (37)

Campaign Management with E-Mail

4.78/5

Read Reviews (260)

"...Automatation of invitations to webinars; newsletter mailing; segmenting my email list according to customer preferences Benefits: saved time, better focused marketing Having campaigns set up in advance and not having to worry about them Being able to see who is where within a campaign Having the option to add folk (eg unopens) back in to a cpapaign Pay for the additional training to fast track your learning..." Peer review by Anne R., Publishing
campaign monitoring

4.78/5

Read Reviews (29)

campaign analytics

4.78/5

Read Reviews (23)

76+ more Business Use Cases

Our AI advisor, Wyz, harnessed 9791 insights from peers and experts to help you assess how these Keap CRM use cases fit your CRM All-in-One needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Keap CRM testimonial

Justin W

Coaching Biz Mastery

It has been easy to use and the addition of the pay now button on the invoices has been incredible. Testimonial By Justin W
Keap CRM testimonial

Johnny Laurent

Consulting

Johnny Laurent Consulting

I love that I can set everything up once and then have it run automatically in the background while I work on other areas of the business. Testimonial By Johnny Laurent
Keap CRM testimonial

Brian Young

Home Painters

Since starting Keap we have grown our revenue 350% and our database from 200 clients to over 6,000. Testimonial By Brian Young
CUSTOMERS TESTIMONIALS
Keap CRM testimonial

Justin W

Coaching Biz Mastery

It has been easy to use and the addition of the pay now button on the invoices has been incredible. Testimonial By Justin W
Keap CRM testimonial

Johnny Laurent

Consulting

Johnny Laurent Consulting

I love that I can set everything up once and then have it run automatically in the background while I work on other areas of the business. Testimonial By Johnny Laurent
Keap CRM testimonial

Brian Young

Home Painters

Since starting Keap we have grown our revenue 350% and our database from 200 clients to over 6,000. Testimonial By Brian Young

Case Studies

COMPANY CASE STUDIES
Keap CRM case study
Case Study Sealfon & Associates

Peggy is riding high thanks to Infusionsoft

Read More
Keap CRM case study
Case Study Main Street Learning Lab

Main Street Learning Lab educates entrepreneurs with automation

Read More
Keap CRM case study
Case Study Burleson Orthodontics

Burleson Orthodontics automates its way to 10x growth

Read More

Video

What is Keap? An Easy Sales and Marketing Automation Software + CRM

Video Thumbnail

Frequently Asked Questions(FAQ)

for Keap CRM

What is Keap CRM?

Keap is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in a suite. It helps small businesses across various industries deliver sales volumes and customer service experiences. It helps to acquire customers and increase sales and revenue.

What is Keap CRM used for?

Keap CRM is a CRM All-in-One Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Campaign Management .

What are the top features of Keap CRM?

Personalization, Landing page and Templates are some of the top features of Keap CRM.

Who uses Keap CRM?

Keap CRM is used by Marketing And Advertising, Education and Management Consulting among other industries.

What are Keap CRM alternatives?

EngageBay Marketing, 1Crm, HoneyBook and Efficy CRM are popular alternatives for Keap CRM.

Where is Keap CRM located?

Keap CRM is headquartered at Chandler, AZ 85286.

Popular Business Setting

for Keap CRM

Top Industries

  • Marketing and Advertising
  • Education
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise
lightning

Peers used Keap CRM to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Keap CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.01/5

Read Reviews (330)
Landing page

4.20/5

Read Reviews (191)
Templates

3.41/5

Read Reviews (181)
Recording

3.73/5

Read Reviews (160)
Dashboard

2.54/5

Read Reviews (101)
FEATURES RATINGS AND REVIEWS
Personalization

4.01/5

Read Reviews (330)
Landing page

4.20/5

Read Reviews (191)
Templates

3.41/5

Read Reviews (181)
Recording

3.73/5

Read Reviews (160)
Dashboard

2.54/5

Read Reviews (101)

IT and Other Capabilities

for Keap CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.62/5

Read Reviews (416)
Data Import

3.06/5

Read Reviews (908)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.62/5

Read Reviews (416)
Data Import

3.06/5

Read Reviews (908)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.04/5

Read Reviews (227)
Phone Support

3.98/5

Read Reviews (236)
Chat Support

3.92/5

Read Reviews (266)
24/7 Support

3.62/5

Read Reviews (1478)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.04/5

Read Reviews (227)
Phone Support

3.98/5

Read Reviews (236)
Chat Support

3.92/5

Read Reviews (266)
24/7 Support

3.62/5

Read Reviews (1478)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.68/5

Read Reviews (7)
Analytics

3.88/5

Read Reviews (122)
Custom Reports

3.04/5

Read Reviews (1024)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.68/5

Read Reviews (7)
Analytics

3.88/5

Read Reviews (122)
Custom Reports

3.04/5

Read Reviews (1024)

Software Failure Risk Guidance

?

for Keap CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Keap CRM

Vendor Profile Details

Company Name

Keap

HQ Location

Chandler, AZ 85286

Employees

251-500

Social

Financials

IPO