Blueshift Overview

Blueshift empowers businesses to automate cross-channel marketing campaigns, leveraging AI and a robust Customer Data Platform (CDP). This platform transforms customer data into actionable insights, enabling smarter and more personalized customer engagement. By integrating marketing automation, Blueshift facilitates intelligent decision-making throughout the customer journey. The platform's ability to connect with hundreds of tools ensures swift execution and real-time data actionability. Companies can enhance customer lifetime value and build lasting relationships by crafting impactful, data-driven campaigns. Blueshift supports global brands in creating high-performing marketing functions, positioning them for sustained growth and innovation.

Use Cases

Customers recommend Engagement Management, Campaign Management, Advertisement, as the business use cases that they have been most satisfied with while using Blueshift.

Other use cases:

  • Communication Management
  • Segmentation And Targeting
  • Channel Marketing
  • Workflow Management
  • Identify Target Customers
  • Personalized Marketing
  • Training & Onboarding
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Blueshift.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Improve Brand Engagement
  • Grow Market Share
  • Build Brand Awareness
  • Improve Consistency
  • Improve Efficiency
  • Launch New Products
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Blueshift Use-Cases and Business Priorities: Customer Satisfaction Data

Blueshift works with different mediums / channels such as E-Mail. Social Media. and Facebook.

Blueshift's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Blueshift support capabilities include Chat Support, AI Powered, Email Support, etc. also Blueshift analytics capabilities include Analytics, and Custom Reports.

Reviews

"We want to treat every one of our users and customers on a one-to-one level. Blueshift is helping us enable that. AI and ML are the future of marketing automation. We looked at a ton of vendors and what they were doing in the space and believe that ...Blueshift is by far the leader. Each company is different and they were approaching it in a way that would work for our company." - Chip Malt

Blueshift, Hyland Governance, Openprise RevOps Performance Platform, Klaviyo, Stackadapt, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Blueshift automates cross-channel campaigns with AI-driven customer engagement. It combines a CDP and marketing automation for effective marketing.

Popular Business Setting

for Blueshift

Top Industries

  • Financial Services
  • Internet
  • Education

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Blueshift is popular in Financial Services, Internet, and Education and is widely used by Mid Market, Enterprise, and Small Business.

Blueshift Customer wins, Customer success stories, Case studies

How does Blueshift address your Engagement Management Challenges?

How does Blueshift facilitate Campaign Management?

What makes Blueshift ideal for Communication Management?

What benefits does Blueshift offer for Segmentation And Targeting?

36 buyers and buying teams have used Cuspera to assess how well Blueshift solved their Customer Data Platform needs. Cuspera uses 2349 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Blueshift testimonial

Chip Malt

Co-Founder & CEO

Made-In Cookware

We want to treat every one of our users and customers on a one-to-one level. Blueshift is helping us enable that. AI and ML are the future of marketing automation. We looked at a ton of vendors and what they were doing in the space and believe that Blueshift is by far the leader. Each company is di...fferent and they were approaching it in a way that would work for our company.

Testimonial By Chip Malt
Blueshift testimonial

Fredrik Salzedo

Director of Retention

Discovery, Inc

Blueshift really puts the customer needs first and they have an incredibly powerful platform, yet easy to use. Blueshift staff is there for you, open for out-of-the box solutions, powerful tool while the platform is nothing I've experienced before. Modern marketing and end-customer needs and expect...ations are being raised every day. Blueshift helps us to be relevant, interesting and personalized to our end-customers.

Testimonial By Fredrik Salzedo
Blueshift testimonial

Houman Akhavan

Chief Marketing Officer

CarParts.com

Blueshift’s platform flexibility addresses our complex data structure and makes it simple to deliver personalized messages and grow our channels. The people behind Blueshift really care about our success and are one of the main reasons we’re at where we are today. Testimonial By Houman Akhavan
CUSTOMERS TESTIMONIALS
Blueshift testimonial

Chip Malt

Co-Founder & CEO

Made-In Cookware

We want to treat every one of our users and customers on a one-to-one level. Blueshift is helping us enable that. AI and ML are the future of marketing automation. We looked at a ton of vendors and what they were doing in the space and believe that Blueshift is by far the leader. Each company is di...fferent and they were approaching it in a way that would work for our company.

Testimonial By Chip Malt
Blueshift testimonial

Fredrik Salzedo

Director of Retention

Discovery, Inc

Blueshift really puts the customer needs first and they have an incredibly powerful platform, yet easy to use. Blueshift staff is there for you, open for out-of-the box solutions, powerful tool while the platform is nothing I've experienced before. Modern marketing and end-customer needs and expect...ations are being raised every day. Blueshift helps us to be relevant, interesting and personalized to our end-customers.

Testimonial By Fredrik Salzedo
Blueshift testimonial

Houman Akhavan

Chief Marketing Officer

CarParts.com

Blueshift’s platform flexibility addresses our complex data structure and makes it simple to deliver personalized messages and grow our channels. The people behind Blueshift really care about our success and are one of the main reasons we’re at where we are today. Testimonial By Houman Akhavan

Ent Credit Union - Banking - Large

Blueshift helped Ent Credit Union unify member data and automate marketing. The team mapped over 200 data points for each of 500,000 members. Audience segmentation that once took 25 hours now takes m...inutes. Ent Credit Union saw a 32% increase in member engagement. The platform enabled fast, personalized digital experiences across channels.

LendingTree - Financial Services - Large

Blueshift helped LendingTree boost monthly active users by 17% and increase open rates by 48%. LendingTree used Blueshift to create intentional lifecycle journeys and connect with customers at every ...stage. The platform enabled advanced segmentation and campaign journey building. LendingTree improved workflow efficiency and customer engagement. The company gained deeper insights into customer behavior and tailored experiences for each segment.

CARiD - Retail - Large

Blueshift helped CARiD boost email-driven sales by 148%. CARiD used Blueshift's AI-powered recommendation engine to send personalized product suggestions. This improved email open rates by 70% and cl...ick-through rates by 35%. CARiD integrated Blueshift with Databricks for seamless data flow. The solution replaced generic emails with targeted, relevant messages. Customers now leave more positive reviews thanks to better engagement.

Sweetwater - Retail - Large

Blueshift helped Sweetwater scale 1-to-1 personalization using AI-powered marketing automation. Sweetwater connected its CRM data to Blueshift, leveraging over 120 customer attributes for targeted ca...mpaigns. The company launched a new content recommendation engine and saw a 22% lift in click-through rates. Blueshift enabled Sweetwater to focus marketing on the right segments and reduce reliance on expensive ads. This improved efficiency and customer engagement for the largest online musical instrument retailer in the US.

CarParts.com - Retail - Large

Blueshift helped CarParts.com boost customer engagement by 400%. The company used Blueshift's customer engagement platform to personalize product recommendations and automate multi-channel campaigns.... CarParts.com increased click-through rates and message volume by using advanced segmentation and testing. The platform saved the team 50 hours per week. CarParts.com improved retention and scaled marketing without extra engineering resources.

CARiD - Retail - Large

Blueshift helped CARiD boost email-driven sales by 148%. CARiD used Blueshift’s AI-powered recommendation engine to send personalized product suggestions based on each customer’s car make, model, and... year. This improved email open rates by 70% and click-through rates by 35%. CARiD integrated Blueshift with Databricks for seamless data flow. The result was more relevant campaigns, higher conversions, and better customer reviews.

Blueshift: Intelligent Customer Engagement: Made Simple

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Frequently Asked Questions(FAQ)

for Blueshift

What is Blueshift?

Blueshift is a Customer Data Platform including Multi Channel activation. Emails, Mobile Push, SMS, Personalized web experiences, Conversational marketing and Audience Ad targeting are some of the channels used for customer conversion campaigns.

Blueshift provides a complete 360 degree profile of every customer which can be activated whenever needed for making customer conversations or multi-channel campaigns. Blueshift enables Predictive Intelligence through marketer accessible AI, which ensures that the right customer is allocated to the right channel all the time. Customer segmentation is dynamically updated based on the latest customer activity.

Blueshift provides the tools for Multi-channel campaigns that include simplified user interface, quick launch of campaigns with available templates that can be customized and tools for analysing ROI.

What is Blueshift used for?

Blueshift is a Customer Data Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Campaign Management and Advertisement .

What are the top features of Blueshift?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Blueshift.

Who uses Blueshift?

Blueshift is used by Financial Services, Internet and Education among other industries.

What are Blueshift alternatives?

Hyland Governance, Openprise RevOps Performance Platform, Klaviyo and Stackadapt are popular alternatives for Blueshift.

Where is Blueshift located?

Blueshift is headquartered at San Francisco, CA.
lightning

Peers used Blueshift for engagement management and campaign management

Blueshift Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (208)
Analytics

4.30/5 ★

Read Reviews (118)
Custom Reports

3.51/5 ★

Read Reviews (264)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (208)
Analytics

4.30/5 ★

Read Reviews (118)
Custom Reports

3.51/5 ★

Read Reviews (264)

Software Failure Risk Guidance

?

for Blueshift

Overall Risk Meter

Low Medium High

Top Failure Risks for Blueshift

Blueshift Labs, Inc. News

Product

Blueshift Launches the Next Era of Customer AI - PR Newswire

Blueshift has launched Compass and Launchpad, new AI agents designed to enhance customer engagement by reducing operational friction and enabling marketers to quickly create personalized campaigns. These tools, part of Blueshift's Customer AI suite, leverage AI to identify revenue opportunities and streamline campaign execution. They will be generally available in Spring 2026.

Product

Blueshift launches flexible PCB material

Blueshift has launched PhaseBlue 1500, a new flexible PCB material designed for high-frequency communications. This advanced material features a nanoporous polyimide aerogel core, offering lightweight, flexible, and thermally stable properties. It integrates easily with existing PCB processes and is suitable for various applications, including aerospace and defense. PhaseBlue 1500 addresses environmental concerns and provides a reliable alternative to traditional PTFE-based substrates.

Awards

Blueshifts Cross-channel Marketing Platform Named Leader in Winter 2025 by G2

Blueshift offers cross-channel marketing intelligence to understand customer journeys, featuring tools like campaign journeys, audience segmentation, and predictive audiences. It supports various channels including email, SMS, and WhatsApp, and serves industries like retail, finance, and healthcare.

Awards

Blueshift Recognized as Industry Leader by G2 for Winter 2024

Blueshift has been recognized as an industry leader by G2 for Winter 2024.

Blueshift Labs, Inc. Profile

Company Name

Blueshift Labs, Inc.

Company Website

//blueshift.com

Year Founded

2014

HQ Location

San Francisco, CA

Employees

11-50

Social

Financials

SERIES B