Bitrix24 CRM for nonprofits Overview

Bitrix24 offers a free, fully-featured CRM for nonprofits with over 35 online tools and unlimited users. Nonprofits can benefit from its website builder and forms integration.

This is a summary of the comprehensive capabilities and benefits of Bitrix24 CRM for nonprofits based on over 65 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Bitrix24 CRM for nonprofits, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Bitrix24 CRM for nonprofits is right for your needs? Our Cuspera AI engine can evaluate how Bitrix24 CRM for nonprofits fits your specific business needs, industry, and context. Get your personalized assessment report today.

Bitrix24 CRM for nonprofits supports business activities such as:

  • Telemarketing
  • Call Recording
  • Document Sharing
  • Proposal & Quote Management
  • Contact List Management

Bitrix24 CRM for nonprofits can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Phone Calls E-Mail and Social Media for these needs.

Bitrix24 CRM for nonprofits Design Vertical is its biggest customer base.

Reviews

"...- Use this if you have never used a CRM before - Use this if you do not like clunky software - Use this if you don't like to contact customer support for everything...." Peer review by Rajat G, Director, Retail

Bitrix24 CRM for nonprofits Reviews

11 buyers and buying teams have used Cuspera to assess how well Bitrix24 CRM for nonprofits solved their CRM needs. Cuspera uses 65 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Bitrix24 CRM for nonprofits.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Telemarketing , Call Recording , Document Sharing , as the business use cases that they have been most satisfied while using Bitrix24 CRM for nonprofits.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Telemarketing with Phone Calls and E-Mail

4.10/5 ★

Read Reviews (3)

"...Second, it comes with all the bells and whistles - email marketing, telemarketing, reports, flexible access rights and more...." CRM for nonprofits
Call Recording with Phone Calls

3.87/5 ★

Read Reviews (3)

"...Phone call recording...." CRM for nonprofits
Document Sharing with Social Media

3.42/5 ★

Read Reviews (1)

"...Bitrix24 provides tools for task management, document sharing, and time tracking integrated into just this type of social interface for maximum efficiency of communications and work...."
PEER EXPERIENCES
Telemarketing with Phone Calls and E-Mail

4.10/5 ★

Read Reviews (3)

"...Second, it comes with all the bells and whistles - email marketing, telemarketing, reports, flexible access rights and more...." CRM for nonprofits
Call Recording with Phone Calls

3.87/5 ★

Read Reviews (3)

"...Phone call recording...." CRM for nonprofits
Document Sharing with Social Media

3.42/5 ★

Read Reviews (1)

"...Bitrix24 provides tools for task management, document sharing, and time tracking integrated into just this type of social interface for maximum efficiency of communications and work...." Peer review by User

Case Studies

COMPANY CASE STUDIES
Bitrix24 CRM for nonprofits case study
CASE STUDY an IT company from India

Bitrix24 provided an on-premise Contact Center solution for an IT company from India. The company needed a way to manage sales and client communications. Bitrix24's Contact Center offered omnichannel tools like live chat, WhatsApp, and telephony. The solution helped the company handle sales, suppor...t, and client interactions in one place. This improved their workflow and made communication easier.

Read More
Bitrix24 CRM for nonprofits case study
CASE STUDY a South African NGO

Bitrix24 helped a South African NGO expand its reach and improve client accessibility. The NGO used Bitrix24 to manage sales, clients, and communications. The platform offered tools for CRM, collaboration, and automation. As a result, the NGO made it easier for clients to access their services and ...grew their impact.

Read More
Bitrix24 CRM for nonprofits case study
CASE STUDY A non-profit organization in Greece

Bitrix24 helped a non-profit organization in Greece manage sales and clients. The organization used CRM, sales management, and contact center features. They improved teamwork with collaboration tools and project management. Automation and analytics made their work easier. Mobile access let them man...age tasks and sales on the go.

Read More

Based on peer insights

Cuspera recommends Bitrix24 CRM for nonprofits for

Use Cases Telemarketing , Call Recording , Document Sharing
Medium Phone Calls, E-Mail, Social Media
Business Priorities Improve Internal Communications, Enhance Customer Relationships, Acquire Customers
Industries Design, Retail, Publishing

Popular Business Setting

for Bitrix24 CRM for nonprofits

Top Industries

  • Design
  • Retail
  • Publishing

Popular in

  • Small Business
  • Mid Market

IT and Other Capabilities

for Bitrix24 CRM for nonprofits

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.87/5 ★

Read Reviews (7)
Data Export

3.65/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.87/5 ★

Read Reviews (7)
Data Export

3.65/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.76/5 ★

Read Reviews (5)
Phone Support

3.51/5 ★

Read Reviews (2)
Chat Support

3.09/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.76/5 ★

Read Reviews (5)
Phone Support

3.51/5 ★

Read Reviews (2)
Chat Support

3.09/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (7)
Analytics

3.59/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (7)
Analytics

3.59/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for Bitrix24 CRM for nonprofits

Top Failure Risks for Bitrix24 CRM for nonprofits

Vendor Profile Details

Company Name

Bitrix24

Company Website

https://www.bitrix24.com/

HQ Location

901 N. Pitt St, Suite 325, Alexandria, Virginia US

Employees

51-100

Social

Financials

PRIVATE