Bitrix24 CRM for nonprofits Overview

Bitrix24 offers a free, fully-featured CRM for nonprofits with over 35 online tools and unlimited users. Nonprofits can benefit from its website builder and forms integration.

This is a summary of the comprehensive capabilities and benefits of Bitrix24 CRM for nonprofits based on over 65 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Bitrix24 CRM for nonprofits, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Bitrix24 CRM for nonprofits is right for your needs? Our Cuspera AI engine can evaluate how Bitrix24 CRM for nonprofits fits your specific business needs, industry, and context. Get your personalized assessment report today.

Bitrix24 CRM for nonprofits supports business activities such as:

  • Telemarketing
  • Call Recording
  • Document Sharing
  • Proposal & Quote Management
  • Contact List Management

Bitrix24 CRM for nonprofits can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Phone Calls E-Mail and Social Media for these needs.

Bitrix24 CRM for nonprofits Design Vertical is its biggest customer base.

Reviews

"...Bitrix24 provides tools for task management, document sharing, and time tracking integrated into just this type of social interface for maximum efficiency of communications and work...." Peer review by User

Bitrix24 CRM for nonprofits Reviews

11 buyers and buying teams have used Cuspera to assess how well Bitrix24 CRM for nonprofits solved their CRM needs. Cuspera uses 65 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Bitrix24 CRM for nonprofits.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Telemarketing , Call Recording , Document Sharing , as the business use cases that they have been most satisfied while using Bitrix24 CRM for nonprofits.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Telemarketing with Phone Calls and E-Mail

4.10/5 ★

Read Reviews (3)

"...Second, it comes with all the bells and whistles - email marketing, telemarketing, reports, flexible access rights and more...." CRM for nonprofits
Call Recording with Phone Calls

3.87/5 ★

Read Reviews (3)

"...Phone call recording...." CRM for nonprofits
Document Sharing with Social Media

3.42/5 ★

Read Reviews (1)

"...Bitrix24 provides tools for task management, document sharing, and time tracking integrated into just this type of social interface for maximum efficiency of communications and work...."
PEER EXPERIENCES
Telemarketing with Phone Calls and E-Mail

4.10/5 ★

Read Reviews (3)

"...Second, it comes with all the bells and whistles - email marketing, telemarketing, reports, flexible access rights and more...." CRM for nonprofits
Call Recording with Phone Calls

3.87/5 ★

Read Reviews (3)

"...Phone call recording...." CRM for nonprofits
Document Sharing with Social Media

3.42/5 ★

Read Reviews (1)

"...Bitrix24 provides tools for task management, document sharing, and time tracking integrated into just this type of social interface for maximum efficiency of communications and work...." Peer review by User

Customer Stories

Technology Mindz - Information Technology And Services

Bitrix24 helped an IT consulting company in India manage sales, clients, and projects in one place. The company used CRM, sales management, and collaboration tools to improve workflow. They benefited... from omnichannel communication, automation, and analytics features. Bitrix24 made it easier for the team to track tasks, manage leads, and work together. The solution supported mobile access and integrated with popular platforms. The company saw better organization and efficiency.

Read more →

Mobilblitz - Retail

Mobilblitz connected 40 branches and one online store using Bitrix24. They used CRM, sales management, and omnichannel communication tools. The platform helped manage leads, deals, and sales team col...laboration. Mobilblitz improved sales enablement and analytics. They streamlined operations and enhanced customer experience across all locations.

Read more →

Addiction Family Support (DrugFAM) - Non Profit Organization Management

Chris Kemble uses Bitrix24 to manage the administrative and reporting functions of a charity. The platform helps with CRM, sales management, and contact center tasks. It supports collaboration and au...tomates workflows. Bitrix24 makes it easier to handle charity operations and reporting. Chris Kemble benefits from streamlined processes and improved efficiency.

Read more →

HYPOFACT - Financial Services

Bitrix24 helped a German financial and consulting services company manage sales and clients with its all-in-one CRM platform. The company used features like sales management, omnichannel communicatio...ns, and sales team collaboration. They also benefited from analytics, mobile CRM, and workflow automation. Bitrix24 improved their productivity and streamlined business processes.

Read more →

an NGO from Zambia - Non Profit Organization Management

Bitrix24 replaced Hubspot for an NGO from Zambia. The NGO needed a better way to manage sales, clients, and communications. Bitrix24 provided CRM, sales management, and omnichannel contact center too...ls. The NGO used features like task management, project planning, and automation. The switch helped the NGO work more efficiently and improve team collaboration.

Read more →

a training center - Professional Training & Coaching

Bitrix24 helped a training center serve up to 5 times more clients. The center used Bitrix24 to manage sales, clients, and communication. The platform provided CRM, sales management, and collaboratio...n tools. As a result, the training center increased its client capacity by up to 5 times.

Read more →

Based on peer insights

Cuspera recommends Bitrix24 CRM for nonprofits for

Use Cases Telemarketing , Call Recording , Document Sharing
Medium Phone Calls, E-Mail, Social Media
Business Priorities Improve Internal Communications, Enhance Customer Relationships, Acquire Customers
Industries Design, Retail, Publishing

Popular Business Setting

for Bitrix24 CRM for nonprofits

Top Industries

  • Design
  • Retail
  • Publishing

Popular in

  • Small Business
  • Mid Market

IT and Other Capabilities

for Bitrix24 CRM for nonprofits

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.87/5 ★

Read Reviews (7)
Data Export

3.65/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.87/5 ★

Read Reviews (7)
Data Export

3.65/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.76/5 ★

Read Reviews (5)
Phone Support

3.51/5 ★

Read Reviews (2)
Chat Support

3.09/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.76/5 ★

Read Reviews (5)
Phone Support

3.51/5 ★

Read Reviews (2)
Chat Support

3.09/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (7)
Analytics

3.59/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (7)
Analytics

3.59/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for Bitrix24 CRM for nonprofits

Top Failure Risks for Bitrix24 CRM for nonprofits

Vendor Profile Details

Company Name

Bitrix24

Company Website

https://www.bitrix24.com/

HQ Location

901 N. Pitt St, Suite 325, Alexandria, Virginia US

Employees

51-100

Social

Financials

PRIVATE