Bitrix24 Overview

Bitrix24 provides dozens of free tools for client management, tasks, projects, and customer support. Internal communications and e-commerce are also supported on this single platform.

Use Cases

Customers recommend Collaboration, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Bitrix24.

Other use cases:

  • Engagement Management
  • Contact List Management
  • Sales Document Management
  • Content Management
  • Campaign Management
  • Call Recording
  • Meeting Management
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bitrix24.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Manage Risk
  • Scale Best Practices
  • Improve Stakeholder Relations
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Bitrix24 Use-Cases and Business Priorities: Customer Satisfaction Data

Bitrix24 works with different mediums / channels such as Offline. Video. E-Mail etc.

Bitrix24's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Bitrix24 support capabilities include Chat Support, Email Support, Phone Support, etc. also Bitrix24 analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It is a good platform to maintain order in a company and monitor employees efficiently, its interface works correctly and what it uses daily to manage the workflow...." Peer review by Richard M, Marketing Positions

Bitrix24, Submittable, Lokalise, Miro, Simpplr, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bitrix24

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bitrix24 is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Bitrix24 Customer wins, Customer success stories, Case studies

How does Bitrix24 address your Collaboration Challenges?

Why is Bitrix24 the best choice for Communication Management?

How does Bitrix24 address your Workflow Management Challenges?

How does Bitrix24 facilitate Engagement Management?

How does Bitrix24 facilitate Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Bitrix24 solved their Collaboration and Productivity needs. Cuspera uses 3926 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

a 100+ team of business consultants in India - Management Consulting

Bitrix24 helped a team of over 100 business consultants in India improve collaboration. The team used Bitrix24 CRM to manage sales, clients, and communication. They also used tools for project manage...ment, task tracking, and online meetings. The solution made teamwork easier and improved productivity. The team benefited from features like chat, video calls, and shared documents.

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a financial consulting company from the UK - Financial Services

Bitrix24 CRM helped a financial consulting company from the UK manage sales and clients more easily. The company used sales management, contact center, and sales team collaboration features. They als...o used analytics and reports to track performance. The CRM made it easier to handle leads, deals, and client communication. This improved their workflow and client management.

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a major hotel chain in Central America - Hospitality

Bitrix24 CRM helped a major hotel chain in Central America streamline operations. The hotel used Bitrix24 to manage sales, clients, and team collaboration. They improved communication with omnichanne...l tools and automated workflows. The solution made it easier to track tasks and projects. The hotel now works faster and more efficiently.

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a manufacturer of waste systems - Manufacturing

Bitrix24 helped a manufacturer of waste systems cut costs and boost productivity. The company used Bitrix24 CRM to manage sales and clients. They also used tools for sales management, contact center,... and team collaboration. Automation features improved workflow and saved time. The result was lower costs and higher productivity for the manufacturer.

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a national regtech company in Bulgaria - Information Technology And Services

Bitrix24 helped a national regtech company in Bulgaria automate workflows. The company used Bitrix24 to improve business processes. Automation features made work faster and easier. The company stream...lined tasks and reduced manual work. Bitrix24 provided tools for better workflow management.

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A non-profit organization in Greece - Non Profit Organization Management

Bitrix24 helped a non-profit organization in Greece manage sales and clients. The organization used CRM, sales management, and contact center features. They improved teamwork with collaboration tools... and project management. Automation and analytics made their work easier. Mobile access let them manage tasks and sales on the go.

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Bitrix24 CoPilot

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Frequently Asked Questions(FAQ)

for Bitrix24

What is Bitrix24?

Bitrix24 is a collaboration software with complete tools for management, collaboration, and communication for small businesses. It is a united work space that handles many aspects of daily operations and tasks. It helps to improve internal communications, increase sales and revenue and acquire customers.

Bitrix24 is a free collaboration tool that helps to plan and execute the projects on time with a low-cost CRM packed with client management, customer support, and marketing automation features. It helps to communicate with the clients in real-time via live chat, email, phone, social network, or messenger. It also creates free sites, landing pages, and online stores that are automatically integrated with the free CRM and marketing automation tools.

Some of its features are secure document management, advanced project planning, resource management, and progress tracking, sales funnel automation, customer engagement tools for Facebook, Messenger, Instagram, Skype, Telegram, Viber, and other popular messengers and social networks, and much more.

What is Bitrix24 used for?

Bitrix24 is a Collaboration and Productivity Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Communication Management and Workflow Management .

What are the top features of Bitrix24?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Bitrix24.

Who uses Bitrix24?

Bitrix24 is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Bitrix24 alternatives?

Submittable, Lokalise, Miro and Simpplr are popular alternatives for Bitrix24.

Where is Bitrix24 located?

Bitrix24 is headquartered at 901 N. Pitt St, Suite 325, Alexandria, Virginia US.
lightning

Peers used Bitrix24 for collaboration and communication management

Bitrix24 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.45/5 ★

Read Reviews (48)
Custom Reports

4.08/5 ★

Read Reviews (449)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.45/5 ★

Read Reviews (48)
Custom Reports

4.08/5 ★

Read Reviews (449)

Software Failure Risk Guidance

?

for Bitrix24

Overall Risk Meter

Low Medium High

Top Failure Risks for Bitrix24

Bitrix24 News

Product

Achieve Sprint Goals Efficiently with Bitrix24 Scrum Automation

Bitrix24 has introduced Scrum Automation to enhance agile project management. This tool streamlines workflows, automates routine tasks, and provides real-time progress tracking. It aims to improve team productivity by simplifying sprint planning and offering reliable reporting. The automation handles updates and deadlines, allowing teams to focus on achieving sprint goals efficiently.

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Product

Achieve Sprint Goals Efficiently with Bitrix24 Scrum Automation - Newswire.com

Bitrix24 has introduced Scrum Automation to streamline agile project management by automating routine tasks, tracking deadlines, and providing real-time visibility. This tool enhances productivity by reducing administrative tasks, allowing teams to focus on achieving sprint goals efficiently. Bitrix24's platform integrates task management, CRM, and workflow automation, supporting over 15 million businesses globally.

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Product

Bitrix24 Redefines CRM Productivity with All-in-One Activity View

Bitrix24 has launched a significant update to its CRM platform, introducing a new CRM Item Form with a unified activity timeline. This update consolidates customer interactions like calls, emails, and tasks into a single view, enhancing productivity by reducing the need to switch between tabs. Key features include real-time updates, customizable layouts, and improved collaboration tools, making it easier for teams to manage customer relationships efficiently.

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Product

Bitrix24 Mobile App Protects Business Data with Advanced Security Features

Bitrix24 has announced a security update for its mobile app, enhancing data protection for businesses. The update includes features like screenshot blocking, screen recording prevention, and text copy disabling to safeguard sensitive information. These measures help maintain compliance and privacy while allowing seamless collaboration and productivity from any location.

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Bitrix24 Profile

Company Name

Bitrix24

Company Website

https://www.bitrix24.com/

HQ Location

901 N. Pitt St, Suite 325, Alexandria, Virginia US

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE