Bitrix24 Overview
This is a summary of the comprehensive capabilities and benefits of Bitrix24 based on over 3926 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Bitrix24, Salesforce Chatter, Smartsheet, Evernote, TeamViewer, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Bitrix24 is right for your needs? Our Cuspera AI engine can evaluate how Bitrix24 fits your specific business needs, industry, and context. Get your personalized assessment report today.
Bitrix24 supports business activities such as:
- Collaboration
- Communication Management
- Workflow Management
- Engagement Management
- Contact List Management
Bitrix24 can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve Efficiency, etc. It can help manage these activities if you use Offline Video E-Mail etc. for these needs. As a solution, Bitrix24's capabilities include Personalization, Alerts: Popups & Notifications, Dashboard, etc.
Bitrix24 Marketing and Advertising Vertical is its biggest customer base.
Reviews
"...I love the desktop and mobile phone apps that allow me to chat and video conference with my distributed team...." Peer review by Jillyn D., Marketing and Advertising
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Bitrix24 solved their Collaboration and Productivity needs. Cuspera uses 3926 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Bitrix24.
Use Cases
Peers recommend Collaboration , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Bitrix24.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Offline and Video |
4.94/5 ★ |
"...I love the desktop and mobile phone apps that allow me to chat and video conference with my distributed team...." Peer review by Jillyn D., Marketing and Advertising |
| Communication Management with E-Mail, Phone Calls, Social Media and Offline |
4.87/5 ★ |
"...In order to facilitate their communication and interaction, we use the "Extranet Group" module...." Peer review by Anna Mirro |
| sending & publishing communications |
4.77/5 ★ |
"...Bitrix helps me keep track of the multiple hundreds of calls and emails I send out cold every week, allowing me to keep the clients who are interested and warm up potential future clients...." Peer review by Dallas C, Composer |
| tracking & monitoring communications |
4.51/5 ★ |
"...It even offers email tracking -- the only thing that is a (very, very) slight inconvenience is the emails that you send through Bitrix will have a signature on the bottom saying it was sent with a free CRM...." Peer review by Jimmy Gassler |
| Workflow Management |
4.92/5 ★ |
"...It is an optimal product that organizes the work flows that allows us to advance without mishap the specific activities of the company...." Peer review by margarita a, Supervisor, Education |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Offline and Video |
4.94/5 ★ |
"...I love the desktop and mobile phone apps that allow me to chat and video conference with my distributed team...." Peer review by Jillyn D., Marketing and Advertising |
|
| Communication Management with E-Mail, Phone Calls, Social Media and Offline |
4.87/5 ★ |
"...In order to facilitate their communication and interaction, we use the "Extranet Group" module...." Peer review by Anna Mirro |
|
| sending & publishing communications |
4.87/5 ★ |
| tracking & monitoring communications |
4.87/5 ★ |
| Workflow Management |
4.92/5 ★ |
"...It is an optimal product that organizes the work flows that allows us to advance without mishap the specific activities of the company...." Peer review by margarita a, Supervisor, Education |
|
54+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3926 insights from peers and experts to help you assess how these Bitrix24 use cases fit your Collaboration and Productivity needs.
Frequently Asked Questions(FAQ)
for Bitrix24
What is Bitrix24?
What is Bitrix24 used for?
What are the top features of Bitrix24?
Who uses Bitrix24?
What are Bitrix24 alternatives?
Where is Bitrix24 located?
Popular Business Setting
for Bitrix24
Top Industries
- Marketing and Advertising
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Bitrix24 to Improve internal communications and Enhance customer relationships
Bitrix24 Alternatives
Peer and Expert Opinion on Features
for Bitrix24
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (86) |
| Alerts: popups & Notifications | Read Reviews (80) |
| Dashboard | Read Reviews (58) |
| Recording | Read Reviews (57) |
| Templates | Read Reviews (41) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (86) |
| Alerts: popups & Notifications | Read Reviews (80) |
| Dashboard | Read Reviews (58) |
| Recording | Read Reviews (57) |
| Templates | Read Reviews (41) |
IT and Other Capabilities
for Bitrix24
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (249) |
| Data Import | Read Reviews (429) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (249) |
| Data Import | Read Reviews (429) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (93) |
| Email Support | Read Reviews (65) |
| Phone Support | Read Reviews (59) |
| 24/7 Support | Read Reviews (480) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (93) |
| Email Support | Read Reviews (65) |
| Phone Support | Read Reviews (59) |
| 24/7 Support | Read Reviews (480) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (449) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (449) |
Software Failure Risk Guidance
?for Bitrix24
Overall Risk Meter
Top Failure Risks for Bitrix24
Vendor Profile Details
Company Name
Bitrix24
Company Website
https://www.bitrix24.com/HQ Location
901 N. Pitt St, Suite 325, Alexandria, Virginia US
Employees
51-100
Social
Financials
PRIVATE
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