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Bitrix24: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Bitrix24
Brand: Bitrix24
Rating: 4.05 (3926 reviews)

4.05 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(3926)

A free collaboration software enabling communications, CRM and other tools for small businesses

Bitrix24 Overview

Bitrix24 provides dozens of free tools for client management, tasks, projects, and customer support. Internal communications and e-commerce are also supported on this single platform.

Use Cases

Customers recommend Collaboration, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Bitrix24.

Other use cases:

Engagement Management
Contact List Management
Sales Document Management
Content Management
Campaign Management
Call Recording
Meeting Management

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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bitrix24.

Other priorities:

Increase Sales & Revenue
Acquire Customers
Improve Efficiency
Improve ROI
Enter New Markets Internationally Or Locally
Build Brand Awareness
Improve Digital And Social Presence
Manage Risk
Scale Best Practices
Improve Stakeholder Relations

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Bitrix24 Use-Cases and Business Priorities: Customer Satisfaction Data

Bitrix24 works with different mediums / channels such as Offline, Video, E-Mail, etc.

Bitrix24's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc.

Reviews

"...In addition, Bitrix24 has a system to manage my contacts, which allows me to associate and interact with customers, suppliers, agents and other contacts...." Peer review by Alexandro V, Gerente general

Bitrix24, Salesforce Chatter, Smartsheet, Evernote, TeamViewer, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bitrix24

Top Industries

Marketing and Advertising
Computer Software
Information Technology and Services

Popular in

Small Business
Mid Market
Enterprise

Bitrix24 is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Bitrix24 Use Cases

What solutions does Bitrix24 provide for Collaboration?

Bitrix24 facilitates collaboration through features such as instant messaging, video conferencing, task management, and document sharing. The platform is designed to streamline communication and teamwork across departments. While the software excels at collaboration, it may not be suitable for projects requiring robust editorial features.

"...Also this software is the best user-customer collaboration by simplifying communication regime at all levels...." Peer review by Henry K, Assistant reseach manager, Accounting

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What makes Bitrix24 ideal for Communication Management?

Bitrix24 facilitates communication and collaboration for teams through various channels, including messaging, video conferencing, and email. It allows users to manage projects, schedule meetings, and track customer interactions. The platform's email functionality is not fully integrated with external email clients, limiting seamless email tracking and event invitations.

"...i can instantly send messages to our clients,customers and coworkers at all times ,to our employees i am able to inform them of their duties and new orders for cleaning services made by our customers , it allows file sharing and creation of surveys with this it has enabled me to share information with our customers about our company, how we charge for the cleaning services we offer,this also enables us to get views from our customers about our services through the surveys and also the comment platform offered by this software...." Peer review by Stacy A, i am a researcher working with a cleaning company, i do reviews on various softwares

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How does Bitrix24 address your Workflow Management Challenges?

Bitrix24 offers comprehensive workflow management capabilities that include project organization, task assignment, automation, and calendar-based scheduling. It provides a centralized platform for managing workflows, projects, and communication. Bitrix24's workflow management functionality is limited by its complex interface, which can be difficult to navigate for new users.

"...We like this software because we were able to organize and manage our business operations and improve the work flow within this company, allowing the business to grow in an effective way, allowing us to make a positive technological change that is very easy to use and, most importantly, , can access in a timely manner optimizing the processes to be performed...." Peer review by ana d, Administrativo

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What Are the key features of Bitrix24 for Engagement Management?

Bitrix24 Engagement Management offers tools for managing projects, tracking progress, and enhancing communication between employees and stakeholders. It enables efficient follow-up on leads and clients, simplifies task management, and allows for easy sharing of documents and scheduling of meetings. However, the notification system can be intrusive.

"...I can say that Bitrix24 has allowed me to solve many technical problems in my company since using it I have achieved a huge improvement in a very short time solving communication problems thanks to the chats that the platform has, to be able to manage projects and give it a follow-up to them without a doubt, this means that in general the whole company has a better performance since the maximum effort is used...." Peer review by Joseph C, Marketing Manager, Telecommunications

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How does Bitrix24 facilitate Contact List Management?

Bitrix24 allows users to manage contacts, leads, and clients in a centralized location. The platform offers features for communication, scheduling, and task management, facilitating interaction with contacts. Bitrix24 lacks a robust CRM module with detailed contact and offer histories.

"...On the CRM side, we found a full-featured CRM that let us manage our contacts, automatically email them or call them right from our dashboard, and even send out invoices...." Peer review by Giuseppe M, Líder de Proyecto SIAS

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54+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bitrix24 solved their Collaboration and Productivity needs. Cuspera uses 3926 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Video

Bitrix24 CoPilot

Frequently Asked Questions(FAQ)

for Bitrix24

What is Bitrix24?

Bitrix24 is a collaboration software with complete tools for management, collaboration, and communication for small businesses. It is a united work space that handles many aspects of daily operations and tasks. It helps to improve internal communications, increase sales and revenue and acquire customers.

Bitrix24 is a free collaboration tool that helps to plan and execute the projects on time with a low-cost CRM packed with client management, customer support, and marketing automation features. It helps to communicate with the clients in real-time via live chat, email, phone, social network, or messenger. It also creates free sites, landing pages, and online stores that are automatically integrated with the free CRM and marketing automation tools.

Some of its features are secure document management, advanced project planning, resource management, and progress tracking, sales funnel automation, customer engagement tools for Facebook, Messenger, Instagram, Skype, Telegram, Viber, and other popular messengers and social networks, and much more.

What is Bitrix24 used for?

Bitrix24 is a Collaboration and Productivity Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Communication Management and Workflow Management .

What are the top features of Bitrix24?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Bitrix24.

Who uses Bitrix24?

Bitrix24 is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Bitrix24 alternatives?

Salesforce Chatter, Smartsheet, Evernote and TeamViewer are popular alternatives for Bitrix24.

Where is Bitrix24 located?

Bitrix24 is headquartered at 901 N. Pitt St, Suite 325, Alexandria, Virginia US.

Peers used Bitrix24 for collaboration and communication management

Bitrix24 Competitors

More Bitrix24 Alternatives...

Bitrix24 Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.45/5 ★ Read Reviews (48)
Custom Reports	4.08/5 ★ Read Reviews (449)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.45/5 ★ Read Reviews (48)
Custom Reports	4.08/5 ★ Read Reviews (449)

Bitrix24 Integrations

Bitrix24 integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.35/5 ★

Read Reviews (249)

Data Import

3.99/5 ★

Read Reviews (429)

Software Failure Risk Guidance

for Bitrix24

Overall Risk Meter

Low Medium High

Top Failure Risks for Bitrix24

Bitrix24 News

Bitrix24 Supernova Release: Igniting Exponential Growth with Increased Efficiency and Productivity

Bitrix24 is comprehensive platform that offers a suite of tools designed to enhance collaboration, manage tasks, and automate workflows. In this ...

19/06/2024 - source

Bitrix24 Profile

Company Name

Bitrix24

Company Website

https://www.bitrix24.com/

HQ Location

901 N. Pitt St, Suite 325, Alexandria, Virginia US

Employees

51-100

Social

Financials

PRIVATE

Bitrix24: Use-Cases, Insights and Reviews | 2024 Cuspera

A free collaboration software enabling communications, CRM and other tools for small businesses

Failure Risk for Bitrix24 ?

Bitrix24 Overview

Use Cases

Business Priorities

Bitrix24 Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

Top Industries

Popular in

Comprehensive Insights on Bitrix24 Use Cases

What solutions does Bitrix24 provide for Collaboration?

What makes Bitrix24 ideal for Communication Management?

How does Bitrix24 address your Workflow Management Challenges?

What Are the key features of Bitrix24 for Engagement Management?

How does Bitrix24 facilitate Contact List Management?

54+ more Business Use Cases

Video

Bitrix24 CoPilot

Frequently Asked Questions(FAQ)

What is Bitrix24?

What is Bitrix24 used for?

What are the top features of Bitrix24?

Who uses Bitrix24?

What are Bitrix24 alternatives?

Where is Bitrix24 located?

Peers used Bitrix24 for collaboration and communication management

Bitrix24 Competitors

Bitrix24 Features

Bitrix24 Integrations

ActiveCampaign

Zapier

Slack

Aweber

MongoDB

Software Failure Risk Guidance

Bitrix24 News

Bitrix24 Supernova Release: Igniting Exponential Growth with Increased Efficiency and Productivity

Bitrix24 Profile

Get a personalised risk report for Bitrix24

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