ActiveCampaign Overview

ActiveCampaign automates personalized email marketing, sales engagement, and more. Over 900 integrations enable seamless automation across any business's marketing stack.

Use Cases

Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using ActiveCampaign.

Other use cases:

  • Contact List Management
  • Onboarding
  • Workflow Management
  • Helpdesk Management
  • Generation Of New Leads
  • Drip Marketing
  • Lead Tracking
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ActiveCampaign.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Launch New Products
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Internal Communications
  • Grow Market Share
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Shorten Ramp Up Time
  • Improve Stakeholder Relations
  • Establish Thought Leadership
See all business priorities See less business priorities

ActiveCampaign Use-Cases and Business Priorities: Customer Satisfaction Data

ActiveCampaign works with different mediums / channels such as E-Mail.

ActiveCampaign's features include Personalization, Templates, Landing Page, etc. and ActiveCampaign support capabilities include AI Powered, Email Support, Phone Support, etc. also ActiveCampaign analytics capabilities include Analytics, and Custom Reports.

Reviews

"Automation recipes have allowed me to re-engage with my audience. I was able to begin with simple recipes to start and move onto more complicated automations to better connect with my customers." - Himanshi Munshaw Luhar

Peer review evidence (same sources as the product rating summary)

"...Plus, keeping our clients' subscribers engaged and connected through loyalty club automations, product follow up automations, and email marketing content!...." Peer review by Denita P
"...I like the fact I can send SMS messages automatically when a new lead comes in...." Peer review by Corwin P, Digital Marketing Specialist, Marketing and Advertising
"...Good segmenting and template building functionality to send good email marketing campaigns...." Peer review by Cortlin G, Sales Development Representative, Information Technology and Services

ActiveCampaign, GMass, AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActiveCampaign

Top Industries

  • Marketing and Advertising
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ActiveCampaign is popular in Marketing And Advertising, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

ActiveCampaign Customer wins, Customer success stories, Case studies

Why is ActiveCampaign the best choice for Engagement Management?

What solutions does ActiveCampaign provide for Communication Management?

What solutions does ActiveCampaign provide for Campaign Management?

How can ActiveCampaign enhance your Contact List Management process?

Why is ActiveCampaign the best choice for Onboarding?

48 buyers and buying teams have used Cuspera to assess how well ActiveCampaign solved their Marketing Automation needs. Cuspera uses 17414 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

Himanshi Munshaw Luhar

Director

Foodie Trails

Automation recipes have allowed me to re-engage with my audience. I was able to begin with simple recipes to start and move onto more complicated automations to better connect with my customers. Testimonial By Himanshi Munshaw Luhar
ActiveCampaign testimonial

Heather Read

Heather Read Photography

As a photographer and a mother, it's so important for me to have that extra time that I save using ActiveCampaign because I can focus more on my art and I can focus more on building relationships with the clients versus the tedious mundane things that so much time didn't need to be spent on. Testimonial By Heather Read
ActiveCampaign testimonial

Lori Taylor

The Produce Moms

Through the ActiveCampaign platform, we are able to create a marketing funnel of school foodservice directors throughout the United States and provide them with content that is very specific to their needs , impacting over a billion annual school meals. Testimonial By Lori Taylor
CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

Himanshi Munshaw Luhar

Director

Foodie Trails

Automation recipes have allowed me to re-engage with my audience. I was able to begin with simple recipes to start and move onto more complicated automations to better connect with my customers. Testimonial By Himanshi Munshaw Luhar
ActiveCampaign testimonial

Heather Read

Heather Read Photography

As a photographer and a mother, it's so important for me to have that extra time that I save using ActiveCampaign because I can focus more on my art and I can focus more on building relationships with the clients versus the tedious mundane things that so much time didn't need to be spent on. Testimonial By Heather Read
ActiveCampaign testimonial

Lori Taylor

The Produce Moms

Through the ActiveCampaign platform, we are able to create a marketing funnel of school foodservice directors throughout the United States and provide them with content that is very specific to their needs , impacting over a billion annual school meals. Testimonial By Lori Taylor

YMCA of Alexandria - Non Profit Organization Management - Small

Alexandria, USA

ActiveCampaign helped YMCA of Alexandria save over 10 hours per week using its AI Brand Kit and email templates. The non-profit automated member onboarding and personalized follow-ups, boosting engag...ement. They achieved a 12.8% click rate on targeted campaigns, far above the 2% industry average. Contact lists grew by 27% across all branches. Team members now create branded emails easily, improving efficiency and communication.

University of Buenos Aires - Education - Large

Buenos Aires, Argentina

ActiveCampaign helped the University of Buenos Aires automate student admissions. The university made its admissions process 500% faster. Labor costs dropped by $100,000 per year. Only 2 part-time st...aff now manage 7,000 students, instead of a team of 30. The university launched the largest free AI program in Latin America. The project received international recognition from the UN and other organizations.

UBITS - Education - Small

Mexico City, Mexico

ActiveCampaign helped UBITS increase student enrollments by 30%. UBITS used automation and personalized email journeys to improve open rates, click rates, and reduce bounce rates. The marketing team ...saved 50% of their time on communication processes. UBITS integrated ActiveCampaign with their custom course system. The platform's reporting features let them track campaign impact and student engagement.

University at Albany MBA for Executives - Education - Small

Albany, USA

ActiveCampaign helped the University at Albany MBA for Executives program boost enrollments by 27%. The program director used marketing automation to nurture prospects and personalize communication. ...Email deliverability jumped from 47% to 99%. Open rates among students and alumni reached 65%. The CRM streamlined recruitment, tracked every prospect, and saved time for the one-person marketing team.

Startup Valencia - Non Profit Organization Management - Small

Valencia, Spain

ActiveCampaign helped Startup Valencia increase its leads by 5x and triple its memberships. The non-profit used marketing automation to segment contacts and send personalized messages. Integrations w...ith tools like Calendly, Eventbrite, and Google Sheets streamlined event management and data collection. Automated workflows boosted email open rates by 83%. The CRM enabled better tracking of member engagement and lifecycle stages.

Spark Joy New York - Education - Small

New York, USA

ActiveCampaign helped Spark Joy New York triple its sales volume using AI-powered marketing automation. Founder Amy Chinitz moved from in-person decluttering services to an online coaching platform, ...reaching clients nationwide. ActiveCampaign automated lead capture, personalized customer journeys, and streamlined campaign creation, reducing campaign build time by 85%. Integrations with tools like ClickFunnels, Jotform, and Stripe enabled seamless operations. The business saw a 10x revenue increase after switching to digital services.

Frequently Asked Questions (FAQ)

What buyers ask before choosing ActiveCampaign

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on the active campaign’s mix of pre-built automation and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

What is ActiveCampaign used for?

ActiveCampaign is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Campaign Management .

What are the top features of ActiveCampaign?

Personalization, Templates and Landing page are some of the top features of ActiveCampaign.

Who uses ActiveCampaign?

ActiveCampaign is used by Marketing And Advertising, Consumer Services and Information Technology And Services among other industries.

What are ActiveCampaign alternatives?

GMass, AgencyAnalytics, Yespo Оmnichannel CDP and Lead Liaison are popular alternatives for ActiveCampaign.

Where is ActiveCampaign located?

ActiveCampaign is headquartered at 1 North Dearborn St, 5th Floor, Chicago, IL 60602.
lightning

Peers used ActiveCampaign for engagement management and communication management

ActiveCampaign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.56/5

Read Reviews (30)
Analytics

4.39/5

Read Reviews (352)
Custom Reports

3.34/5

Read Reviews (2146)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.56/5

Read Reviews (30)
Analytics

4.39/5

Read Reviews (352)
Custom Reports

3.34/5

Read Reviews (2146)

Software Failure Risk Guidance

?

for ActiveCampaign

Overall Risk Meter

Low Medium High

Top Failure Risks for ActiveCampaign

ActiveCampaign, LLC News

Product

ActiveCampaign Launches Google Ads Connector for Active Intelligence ...

ActiveCampaign has launched a Google Ads connector for its AI engine, Active Intelligence. This integration allows users to manage Google Ads campaigns directly within ActiveCampaign, enhancing campaign creation and reporting. The connector supports AI-guided campaign execution, enabling marketers to focus on strategy while AI handles execution. The connector is available to ActiveCampaign customers on Plus plans and above.

Awards

ActiveCampaign Recognized in 2026 AI Excellence Awards for Automation ...

ActiveCampaign has been recognized in the 2026 AI Excellence Awards for its innovation in automation. The company's AI engine, Active Intelligence, significantly reduces campaign build times from 2.6 hours to 18 minutes, enhancing marketing efficiency. This award highlights ActiveCampaign's impact on AI-driven automation, enabling faster execution and personalized marketing strategies.

Product

ActiveCampaign extends its AI capabilities with context and scale

ActiveCampaign has expanded its AI capabilities with new features like AI Performance Intelligence and AI Behavior Customization. These tools analyze campaign performance, provide real-time alerts, and allow users to set custom AI instructions for consistent brand messaging. The enhancements aim to improve marketing automation for SMBs by offering deeper insights and scalable optimization without relying on external AI tools.

Product

ActiveCampaign Expands AI with Context & Scale

ActiveCampaign has enhanced its AI capabilities by introducing new features that improve context and scalability. These advancements aim to provide businesses with more personalized marketing automation solutions, enhancing customer engagement and operational efficiency.

ActiveCampaign, LLC Profile

Company Name

ActiveCampaign, LLC

Year Founded

2003

HQ Location

1 North Dearborn St, 5th Floor, Chicago, IL 60602

Employees

1001-5000

Social

Financials

SERIES C