ActiveCampaign Overview

ActiveCampaign automates personalized email marketing, sales engagement, and more. Over 900 integrations enable seamless automation across any business's marketing stack.

Use Cases

Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using ActiveCampaign.

Other use cases:

  • Contact List Management
  • Onboarding
  • Workflow Management
  • Helpdesk Management
  • Generation Of New Leads
  • Drip Marketing
  • Lead Tracking
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ActiveCampaign.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Launch New Products
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Internal Communications
  • Grow Market Share
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Shorten Ramp Up Time
  • Improve Stakeholder Relations
  • Establish Thought Leadership
See all business priorities See less business priorities

ActiveCampaign Use-Cases and Business Priorities: Customer Satisfaction Data

ActiveCampaign works with different mediums / channels such as E-Mail.

ActiveCampaign's features include Personalization, Templates, Landing Page, etc. and ActiveCampaign support capabilities include AI Powered, Email Support, Phone Support, etc. also ActiveCampaign analytics capabilities include Analytics, and Custom Reports.

Reviews

"I used to get 20% open rates and I thought I was doing really good. And then when I switched to ActiveCampaign and I started implementing some of these strategies, I'm seeing 50% and higher. My first few emails are all in the 80% to 50% range." - David Paige

Peer review evidence (same sources as the product rating summary)

"...so I can then just followup with people replies directly through email without a need for constant visits inside...." Peer review by Pawel B, Digital Media Specialist
"...Any service can send emails, but AC take this service to a whole new level...." Peer review by Eric Mulford, CEO, Orange Pavo
"...I like that you offer landing pages in addition to all of the other great features to manage my email campaigns...." Peer review by Janet T, Owner/Founder

ActiveCampaign, GMass, AgencyAnalytics, omnisend, VBOUT, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActiveCampaign

Top Industries

  • Marketing and Advertising
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ActiveCampaign is popular in Marketing And Advertising, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

ActiveCampaign Customer wins, Customer success stories, Case studies

What benefits does ActiveCampaign offer for Engagement Management?

How efficiently Does ActiveCampaign manage your Communication Management?

How does ActiveCampaign facilitate Campaign Management?

What makes ActiveCampaign ideal for Contact List Management?

How does ActiveCampaign facilitate Onboarding?

48 buyers and buying teams have used Cuspera to assess how well ActiveCampaign solved their Marketing Automation needs. Cuspera uses 17414 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

David Paige

David Paige Music

I used to get 20% open rates and I thought I was doing really good. And then when I switched to ActiveCampaign and I started implementing some of these strategies, I'm seeing 50% and higher. My first few emails are all in the 80% to 50% range. Testimonial By David Paige
ActiveCampaign testimonial

Jeff Davis

President

Victory Media Group

Being a Partner with ActiveCampaign allows me to be at the forefront of this technology. There’s no one who does automation better than ActiveCampaign. Testimonial By Jeff Davis
ActiveCampaign testimonial

Jennifer Tilney

Platinum Skin Care

ActiveCampaign allows me to have a conversation with people and tailor it to what their needs are . With tags, I can say this person's in this product lane, that person's in that product lane, that person's in that product lane, and I can segment my audience into different types of people so we're ...giving them the right things and they're really happy in the end.

Testimonial By Jennifer Tilney
CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

David Paige

David Paige Music

I used to get 20% open rates and I thought I was doing really good. And then when I switched to ActiveCampaign and I started implementing some of these strategies, I'm seeing 50% and higher. My first few emails are all in the 80% to 50% range. Testimonial By David Paige
ActiveCampaign testimonial

Jeff Davis

President

Victory Media Group

Being a Partner with ActiveCampaign allows me to be at the forefront of this technology. There’s no one who does automation better than ActiveCampaign. Testimonial By Jeff Davis
ActiveCampaign testimonial

Jennifer Tilney

Platinum Skin Care

ActiveCampaign allows me to have a conversation with people and tailor it to what their needs are . With tags, I can say this person's in this product lane, that person's in that product lane, that person's in that product lane, and I can segment my audience into different types of people so we're ...giving them the right things and they're really happy in the end.

Testimonial By Jennifer Tilney
 

Your Income Space - Education - Small

Los Angeles, USA

ActiveCampaign helped Your Income Space grow from zero to 65,000 email subscribers in two years. The founders used automation and segmentation to connect with their audience and drive conversions. In...tegrations with platforms like Facebook, Zapier, and Zendesk streamlined their workflow. Revenue increased from $0 to over $1 million between 2018 and 2020. The company achieved this growth with just two people and no technical team.

 

Younity - Education - Small

Poland

ActiveCampaign helped younity grow revenue by 360%. The company expanded from 1 to 18 countries and increased its student database to over 5 million. Automation and email marketing tools saved hundre...ds of hours each month. Younity achieved a 40% email open rate and a 5% click-through rate. The platform enabled targeted communication and global reach.

 

YMCA of Alexandria - Non Profit Organization Management - Small

Alexandria, USA

ActiveCampaign helped YMCA of Alexandria save over 10 hours per week using AI-powered brand kits and email templates. The non-profit automated member onboarding and personalized follow-ups, boosting ...engagement. Click rates reached 12.8%, far above the 2% industry average. The contact list grew by 27% across all branches. Staff now create branded emails quickly, improving communication and freeing time for strategic work.

 

Wonsulting - Management Consulting - Small

USA

ActiveCampaign helped Wonsulting automate client onboarding and boost engagement. In one month, they gained 25,000 newsletter signups using email forms. Marketing automation saved hundreds of hours e...ach month for the team. Integrating Shopify simplified the buying process for customers. Wonsulting scaled from 2 to 10 service providers quickly. Email automations improved client experience and increased sales.

 

Universidade de Buenos Aires - Education - Large

Buenos Aires, Argentina

ActiveCampaign helped the Universidade de Buenos Aires automate student onboarding. The university sped up admissions by 500%. Labor costs dropped by $100,000 per year. Only 2 part-time staff now man...age 7,000 students, instead of a team of 30. The program became the largest free AI course in Latin America.

 

UBITS - Education - Small

Mexico City, Mexico

ActiveCampaign helped UBITS boost student enrollments by 30%. UBITS faced low email delivery and engagement rates, and manual marketing tasks took too much time. They switched from Brevo to ActiveCam...paign for better automation and integration. With personalized journeys and predictive sending, UBITS improved email open and click rates. They also saved 50% of the time spent on communication processes. UBITS became the largest B2B online learning platform in Latin America.

Frequently Asked Questions (FAQ)

What buyers ask before choosing ActiveCampaign

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on the active campaign’s mix of pre-built automation and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

What is ActiveCampaign used for?

ActiveCampaign is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Campaign Management .

What are the top features of ActiveCampaign?

Personalization, Templates and Landing page are some of the top features of ActiveCampaign.

Who uses ActiveCampaign?

ActiveCampaign is used by Marketing And Advertising, Consumer Services and Information Technology And Services among other industries.

What are ActiveCampaign alternatives?

GMass, AgencyAnalytics, Omnisend and VBOUT are popular alternatives for ActiveCampaign.

Where is ActiveCampaign located?

ActiveCampaign is headquartered at 1 North Dearborn St, 5th Floor, Chicago, IL 60602.
lightning

Peers used ActiveCampaign for engagement management and communication management

ActiveCampaign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.56/5 ★

Read Reviews (30)
Analytics

4.39/5 ★

Read Reviews (352)
Custom Reports

3.34/5 ★

Read Reviews (2146)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.56/5 ★

Read Reviews (30)
Analytics

4.39/5 ★

Read Reviews (352)
Custom Reports

3.34/5 ★

Read Reviews (2146)

Software Failure Risk Guidance

?

for ActiveCampaign

Overall Risk Meter

Low Medium High

Top Failure Risks for ActiveCampaign

ActiveCampaign, LLC News

Awards

ActiveCampaign Named a Leader in IDC MarketScape: Worldwide Agentic Marketing for Small Businesses 2026 - StreetInsider

ActiveCampaign has been named a Leader in the IDC MarketScape: Worldwide Agentic Marketing for Small Businesses 2026. The recognition highlights ActiveCampaign's capabilities and strategy, particularly its AI engine, Active Intelligence, which enhances marketing automation by proactively recommending actions. The platform's flexibility and broad support are praised, with over 726 agency partners offering expertise.

Product

ActiveCampaign Product Updates & Changelog | Spyingbee

ActiveCampaign launched several updates, including an MCP server that integrates AI assistants like ChatGPT and Claude with its platform. This integration enhances marketing workflows by enabling AI-driven automation and campaign management. Additionally, ActiveCampaign introduced Active Intelligence 3.0, featuring proactive campaign management and AI-driven touchpoint creation.

Product

ActiveCampaign Launches Active Intelligence: Wavelength, Marketing AI Tuned to Your Business, Not the Industry Average

ActiveCampaign has launched Active Intelligence: Wavelength, a marketing AI that personalizes campaigns based on a business's own data. This new feature enhances engagement rates by 75% and offers over 300 capabilities, enabling marketers to automate tasks and refine strategies using their own account history and customer data.

Product

ActiveCampaign Launches Google Ads Connector for Active Intelligence ...

ActiveCampaign has launched a Google Ads connector for its AI engine, Active Intelligence. This integration allows users to manage Google Ads campaigns directly within ActiveCampaign, enhancing campaign creation and reporting. The connector supports AI-guided campaign execution, enabling marketers to focus on strategy while AI handles execution. The connector is available to ActiveCampaign customers on Plus plans and above.

ActiveCampaign, LLC Profile

Company Name

ActiveCampaign, LLC

Year Founded

2003

HQ Location

1 North Dearborn St, 5th Floor, Chicago, IL 60602

Employees

1001-5000

Social

Financials

SERIES C