TextMagic: Product updates, Customer stories, and Insights | 2026 Cuspera

Textmagic helped Total Tiles cut website bounce rate by 70% during technical issues. The Ipswich-based tile and underfloor heating retailer used SMS automation and marketing to reach customers when c...alls or emails failed. Texts requesting callbacks saw a 92% success rate, much higher than email. Customers found SMS less intrusive and more effective for urgent support. Total Tiles recommends Textmagic for better customer communication.
Show More..

Textmagic helped Education Garden save 82% of staff time and cut costs by 75%. The Singapore tutoring center used SMS automation to send personalized class details to parents. Staff no longer send me...ssages one by one. Productivity increased and customer satisfaction rose by 50%. The Textmagic portal is easy to use and improved business communications.
Show More..

Textmagic helped Shuqualak Lumber send fast, reliable safety and operations updates to employees by SMS. The company needed a way to reach staff quickly during the COVID-19 pandemic, without face-to-...face meetings or slow emails. Textmagic let them import contacts, create groups, and send messages from a central number. Employees got updates on their phones in seconds. The platform saved hundreds of hours, improved productivity, and made department communication better.
Show More..

Textmagic helped One Media manage a team of over 350 young distributors with just four staff. During the COVID-19 pandemic, One Media needed a better way to communicate with teenagers and parents. Em...ails and calls were not effective. Textmagic integrated with their onboarding platform, Round Control, to send SMS updates. The setup was quick and easy. The shared chat feature let the small team handle hundreds of relationships in real time.
Show More..

Textmagic helped MaidPro North Phoenix improve communication with clients and staff using SMS. The company used SMS chat to send messages and receive replies quickly. This made it easier to manage cl...eaning appointments and updates. Staff and clients got information faster. MaidPro North Phoenix saw better communication and smoother operations.
Show More..

Textmagic SMS Gateway API helped IXICA Communications Inc. reach 30–40% more clients who did not check email. The company integrated Textmagic with their internal tools for business SMS and billing n...otifications. This led to a 20% increase in invoice payments by the due date. IXICA used SMS API Gateway and Email to SMS features to improve customer communication. The solution was reliable and easy to integrate with their management portal.
Show More..