REVE Chat Overview
This is a summary of the comprehensive capabilities and benefits of REVE Chat based on over 932 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
REVE Chat, Comm100 Live Chat, Velaro Platforms, Comm100, Chatra, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if REVE Chat is right for your needs? Our Cuspera AI engine can evaluate how REVE Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.
REVE Chat supports business activities such as:
- Engagement Management
- Generation Of New Leads
- Customer Feedback Management
- Collaboration
- Helpdesk Management
REVE Chat can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Improve Brand Engagement, etc. It can help manage these activities if you use Chat Mobile Social Media etc. for these needs. As a solution, REVE Chat's capabilities include Personalization, Widgets, Dashboard, etc.
REVE Chat Telecommunications Vertical is its biggest customer base.
Reviews
"...Customer success stories on how REVE Chat helps companies to offer instant live chat customer support on the website and engage with visitors. ..." Customer Success Stories
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well REVE Chat solved their Live Chat needs. Cuspera uses 932 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using REVE Chat.
Use Cases
Peers recommend Engagement Management , Generation Of New Leads , Customer Feedback Management , as the business use cases that they have been most satisfied while using REVE Chat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Chat and Mobile |
4.98/5 ★ |
"...Customer success stories on how REVE Chat helps companies to offer instant live chat customer support on the website and engage with visitors. ..." Customer Success Stories |
| engaging and following up |
4.98/5 ★ |
"...REVE Chat also offers other potential features that make customer engagement seamless and provides better customer experience. ..." REVE Chat: Best Live Chat Software For Unified Customer Experience |
| Generation Of New Leads with Chat, Social Media, Video and Website |
4.73/5 ★ |
"...Co browsing Conversions Customer Engagement Customer Expectations Customer Experience Customer Feedback Customer Loyalty Customer Needs Customer Relationship Management Customer Retention Customer Satisfaction Customer Service Financial Industry Lead Generation Live Chat Sales Social Media Video chat Website ..." Customer Success Stories |
| Customer Feedback Management with Chat and Website |
4.87/5 ★ |
"...Collect feedback about your agents or team performance right after every chat conversation to measure customer satisfaction. ..." Live Chat Features |
| measuring customer satisfaction |
4.80/5 ★ |
"...Collect feedback about your agents or team performance right after every chat conversation to measure customer satisfaction. ..." Live Chat Features |
| measuring net promoter score |
4.34/5 ★ |
"...quick insights about my website visitors instant engagement with my customers on my website collect customer support effectiveness or NPS after every chat conversation...." Peer review by Ryan P, Product Marketing Manager, Telecommunications |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Chat and Mobile |
4.98/5 ★ |
"...Customer success stories on how REVE Chat helps companies to offer instant live chat customer support on the website and engage with visitors. ..." Customer Success Stories |
|
| engaging and following up |
4.98/5 ★ |
| Generation Of New Leads with Chat, Social Media, Video and Website |
4.73/5 ★ |
"...Co browsing Conversions Customer Engagement Customer Expectations Customer Experience Customer Feedback Customer Loyalty Customer Needs Customer Relationship Management Customer Retention Customer Satisfaction Customer Service Financial Industry Lead Generation Live Chat Sales Social Media Video chat Website ..." Customer Success Stories |
|
| Customer Feedback Management with Chat and Website |
4.87/5 ★ |
"...Collect feedback about your agents or team performance right after every chat conversation to measure customer satisfaction. ..." Live Chat Features |
|
| measuring customer satisfaction |
4.87/5 ★ |
| measuring net promoter score |
4.87/5 ★ |
18+ more Business Use Cases
Our AI advisor, Wyz, harnessed 932 insights from peers and experts to help you assess how these REVE Chat use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for REVE Chat
What is REVE Chat used for?
What are the top features of REVE Chat?
Who uses REVE Chat?
What are REVE Chat alternatives?
Where is REVE Chat located?
Popular Business Setting
for REVE Chat
Top Industries
- Telecommunications
- Information Technology and Services
- Internet
Popular in
- Small Business
- Large Enterprise
- Mid Market
Peers used REVE Chat to Increase sales & revenue and Enhance customer relationships
REVE Chat Alternatives
Peer and Expert Opinion on Features
for REVE Chat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (35) |
| Widgets | Read Reviews (13) |
| Dashboard | Read Reviews (12) |
| bot | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (35) |
| Widgets | Read Reviews (13) |
| Dashboard | Read Reviews (12) |
| bot | Read Reviews (6) |
IT and Other Capabilities
for REVE Chat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (19) |
| Data Import | Read Reviews (15) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (19) |
| Data Import | Read Reviews (15) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (189) |
| 24/7 Support | Read Reviews (189) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (189) |
| 24/7 Support | Read Reviews (189) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (70) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (70) |
Software Failure Risk Guidance
?for REVE Chat
Overall Risk Meter
Top Failure Risks for REVE Chat
Vendor Profile Details
Company Name
REVE Chat
Company Website
https://www.revechat.com/HQ Location
WCEGA Tower, 21 Bukit Batok Crescent, Unit 15- 84, Singapore, Singapore 658065, SG
Employees
11-50
Social
Financials
PRIVATE
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