Smartsupp Overview
This is a summary of the comprehensive capabilities and benefits of Smartsupp based on over 739 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Smartsupp, HappyFox Live Chat, Comm100 Live Chat, ProProfs Chat, Tawk.to, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Smartsupp is right for your needs? Our Cuspera AI engine can evaluate how Smartsupp fits your specific business needs, industry, and context. Get your personalized assessment report today.
Smartsupp supports business activities such as:
- Contact List Management
- Engagement Management
- Sending & Publishing Communications
- Rating And Review Management
- Helpdesk Management
Smartsupp can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, and Scale Best Practices. It can help manage these activities if you use Website Chat Video etc. for these needs. As a solution, Smartsupp's capabilities include Recording, Alerts: Popups & Notifications, Personalization, etc.
Smartsupp Computer Software Vertical is its biggest customer base.
Reviews
"...Great tool to be in close contact to your customers...." Peer review by Administrator
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Smartsupp solved their Live Chat needs. Cuspera uses 739 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Smartsupp.
Use Cases
Peers recommend Contact List Management , Engagement Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Smartsupp.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Contact List Management with Website, Chat and Video |
4.85/5 ★ |
"...Great tool to be in close contact to your customers...." Peer review by Administrator |
contacts history |
4.78/5 ★ |
"...Easy to use, history, video recording of web navigation. ...." Peer review by Marek T., CTO, Internet |
Engagement Management with Chat and Website |
4.78/5 ★ |
"...Automated messaging makes engaging with customers easy...." 9 of the Best Live Chat Software Options of 2020 (Reviewed & Rated) |
engaging and following up |
4.38/5 ★ |
"...Good to improve customer service and engage customers...." Peer review by Grzegorz L., Internet Marketing Specjalist, Computer Software |
Sending & Publishing Communications with E-Mail, Chat, Offline and Website |
2.40/5 ★ |
"...Check out their website or send them an email at support@smartsupp.com ..." Smartsupp: Engage with your customers directly in your shop |
PEER EXPERIENCES | |
---|---|
Contact List Management with Website, Chat and Video |
4.85/5 ★ |
"...Great tool to be in close contact to your customers...." Peer review by Administrator |
|
contacts history |
4.85/5 ★ |
Engagement Management with Chat and Website |
4.78/5 ★ |
"...Automated messaging makes engaging with customers easy...." 9 of the Best Live Chat Software Options of 2020 (Reviewed & Rated) |
|
engaging and following up |
4.78/5 ★ |
Sending & Publishing Communications with E-Mail, Chat, Offline and Website |
2.40/5 ★ |
"...Check out their website or send them an email at support@smartsupp.com ..." Smartsupp: Engage with your customers directly in your shop |
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 739 insights from peers and experts to help you assess how these Smartsupp use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for Smartsupp
What is Smartsupp used for?
What are the top features of Smartsupp?
Who uses Smartsupp?
What are Smartsupp alternatives?
Where is Smartsupp located?
Popular Business Setting
for Smartsupp
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Small Business
- Mid Market
- Large Enterprise
Smartsupp Alternatives
Peer and Expert Opinion on Features
for Smartsupp
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (58) |
Alerts: popups & Notifications | Read Reviews (25) |
Personalization | Read Reviews (19) |
Dashboard | Read Reviews (14) |
Widgets | Read Reviews (10) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (58) |
Alerts: popups & Notifications | Read Reviews (25) |
Personalization | Read Reviews (19) |
Dashboard | Read Reviews (14) |
Widgets | Read Reviews (10) |
IT and Other Capabilities
for Smartsupp
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (86) |
Data Export | Read Reviews (86) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (86) |
Data Export | Read Reviews (86) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (107) |
Phone Support | Read Reviews (7) |
Chat Support | Read Reviews (72) |
Email Support | Read Reviews (8) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (107) |
Phone Support | Read Reviews (7) |
Chat Support | Read Reviews (72) |
Email Support | Read Reviews (8) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (14) |
Custom Reports | Read Reviews (80) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (14) |
Custom Reports | Read Reviews (80) |
Software Failure Risk Guidance
?for Smartsupp
Overall Risk Meter
Top Failure Risks for Smartsupp
Vendor Profile Details
Company Name
Smartsupp
Company Website
https://www.smartsupp.com/HQ Location
Lidicka 20, Brno, South Moravia 602 00, CZ
Employees
11-50
Social
Financials
SEED